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Summary of reviewsThe Rodeway Inn Jackson receives a mix of feedback across various aspects, yet several positive attributes stand out, particularly in terms of location and staff. Guests appreciate the hotel's strategic placement in Jackson, offering easy access to the interstate, local conventions, the nearby hospital, and practical amenities like a gas station. Despite some minor road construction, visitors find the location convenient for their travel needs.
Staff interactions are a highlight at Rodeway Inn Jackson, with frequent commendations for their friendliness and helpfulness. Both front desk personnel and housekeeping are praised for their excellent service, contributing to a welcoming and hospitable atmosphere. This positive experience with staff enhances the overall stay for many guests.
The beds at the hotel are another strong point, receiving accolades for their comfort and cleanliness. Guests often report a restful night's sleep, especially appreciating the king-sized beds and plush pillows, which together create a relaxing sleep environment.
While the breakfast offerings at the hotel receive mixed reactions, some visitors enjoy a fresh and satisfying array of food options. However, others find the selections limited, particularly during periods of renovation, which affects availability. Future guests might benefit from setting their breakfast expectations accordingly.
Rooms at the Rodeway Inn provide a peaceful and spacious retreat for certain guests, although there are noted challenges with maintenance and cleanliness. Common issues such as outdated facilities, strange odors, and needed repairs are frequently cited, indicating a need for improvement in these areas. Cleanliness concerns extend across the hotel, including mold, stained linens, and evidence of pests, which detracts from the overall comfort sought by guests.
Despite its promising features, significant attention to cleanliness and room maintenance is essential for the Rodeway Inn Jackson to elevate its guest experience. Show more
Read review summaries for all categories
Categories
Dog Friendly Motel
Motel with Swimming Pool
Outdoor Pool
3-Star Motel
Motel with Outdoor Pool
Room Types
King Room- Non SmokingThis non-smoking room features a 32-inch flat-screen cable TV and desk. A microwave, small refrigerator, and coffee machine are also included.
Double Room with Two Double Beds - Non-SmokingThis non-smoking room features a 32-inch flat-screen cable TV and desk. A microwave, small refrigerator, and coffee machine are also included.
Standard Double Room - Non-SmokingThis non-smoking room features a 32-inch flat-screen cable TV and desk. A microwave, small refrigerator, and coffee machine are also included.
Efficiency King Room - Accessible/Non-SmokingThe unit offers 1 bed.
Guest Reviews
4.7
Rated
Location
Nestled in Jackson, the Rodeway Inn boasts a location that travelers commonly find convenient for a variety of reasons. Its proximity to the interstate offers easy access for guests on the road, facilitating quick journeys in and out of the area. Whether attending a nearby convention at the Doubletree or visiting family, its strategic placement simplifies travel plans. The convenience extends to those with medical appointments, as guests appreciate being near the hospital for scheduled procedures. Moreover, the nearby gas station adds practicality to the location, ensuring refueling is hassle-free. While road construction in the area presents minor setbacks, guests consistently highlight the clean hotel environment and commend the cordial and helpful staff. Though remodeling may be underway, the overall positive experiences underline the hotel's advantage of privacy and location.
Breakfast
The breakfast experience at Rodeway Inn Jackson has elicited mixed responses from guests. On the positive side, some visitors found the breakfast to be fresh and delicious, with a satisfying array of hot food options. Many appreciated the presence of a good, albeit basic, breakfast setup and enjoyed the typical free breakfast menu offered by the hotel.
However, other guests noted several shortcomings in the breakfast service. Some found the offerings extremely limited and were disappointed by the absence of cooked options, while others remarked on the unusual choices available. There were instances where the breakfast area was obstructed due to hotel renovations, leaving only coffee and orange juice available. A few reviews highlighted that despite the hotel's advertisement of a hot breakfast, it was sometimes not provided, leaving guests dissatisfied.
While there are positive aspects to enjoy about the breakfast at Rodeway Inn Jackson, potential visitors might want to weigh these reviews and adjust expectations accordingly.
Rooms
The guest reviews for Rodeway Inn Jackson present a mix of experiences with the rooms, highlighting a few positive aspects amid various challenges. On the brighter side, some visitors appreciated the comfort of the beds, noting that they were both clean and relaxing. A sense of quietude and spaciousness in the rooms was also mentioned, suggesting that for certain guests, the accommodation offered a peaceful retreat.
However, the reviews predominantly emphasize considerable maintenance and cleanliness issues. Common complaints included dirty and outdated facilities, such as carpets, bathrooms, and bathtubs, with recurring mentions of strange odors and stained towels. Several reviews noted that the floors appeared to be in disrepair, and various fixtures, like doors and showers, required urgent attention. The noise from the air conditioning was also problematic for some guests.
Overall, while the rooms provide a good value and some elements of comfort, the consistency in maintenance and cleanliness seems to be the main area needing improvement.
Beds
Guests at Rodeway Inn Jackson often praise the hotel for its comfortable and clean beds, frequently noting their enjoyable sleep experience. Reviews emphasize the comfort and relaxation provided by the beds, with many highlighting the comfort of the king-sized option. The fluffy pillows complement the sleeping arrangements, enhancing the overall comfort. Cleanliness is consistently mentioned, adding to the favorable impression of the beds. Overall, the beds at Rodeway Inn Jackson are a standout feature, contributing positively to guests' stays.
Cleanliness
The Rodeway Inn Jackson seems to have significant challenges when it comes to cleanliness. Many reviews highlight issues such as stained linens, dirty towels, and unclean rooms. There are frequent mentions of mold in bathrooms, which suffer from poor ventilation, leading to unpleasant conditions. Structural issues such as cracked bathroom floors, flooding evidence, and uneven floors further complicate the stay experience. The presence of roaches and reports of bed bugs contribute to an unsettling atmosphere, detracting from any potential comfort guests might seek. The hotel appears old and in need of updates and repair, which might improve its overall presentation. While cleanliness could be considered adequate by some standards, it clearly needs substantial attention to meet typical guest expectations. The external environment also reflects neglect, with litter surrounding the premises, adding to the overall perception of a facility that struggles with maintenance and upkeep.
Staff
The staff at Rodeway Inn Jackson consistently receive praise for their friendliness and helpfulness. Both the front desk personnel and housekeeping are frequently highlighted for their excellent service. Guests often mention the politeness and assistance provided by the management and night clerks, noting that these positive interactions enhanced their stay. Overall, the team's courteous demeanor contributes to a welcoming atmosphere at the hotel. However, it's noted that experiences with staff can vary.
Yes, Rodeway Inn Jackson Northwest has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Rodeway Inn Jackson Northwest.
Yes, Rodeway Inn Jackson Northwest welcomes dogs.
No, parking facilities aren't available at Rodeway Inn Jackson Northwest.
No, Rodeway Inn Jackson Northwest doesn't have a gym.