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Summary of reviewsHoliday Inn Express & Suites Jacksonville - Atlantic Beach by IHG, is greatly appreciated for its prime and convenient location. Located close to the beach and local attractions like Hannah Park Beach and the Mayport areas, it offers easy access to both recreational activities and essential services such as hospitals. Guests find the surrounding area to be quiet and peaceful, enhancing their overall stay experience.
The hotel's breakfast service receives high praise with guests enjoying the variety and quality of options available. The breakfast area is clean and spacious, providing a comfortable dining environment. Despite some minor critiques about stocking and variety, the breakfast is generally well-received.
Guests consistently commend the hotel's rooms for their cleanliness and comfort. The rooms are described as clean, cozy and well-maintained, featuring spacious layouts and modern decor. The comfortable beds and ample bedding ensure a restful night’s sleep. Moreover, the staff's politeness and helpfulness add to the positive experience, although occasional issues like room key problems and door noise are noted.
The hotel's commitment to cleanliness extends beyond the rooms to the entire property, including the breakfast area. Guests appreciate the spotless environment and the friendly, efficient staff who maintain it.
The staff at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach consistently receive positive feedback for their friendliness, professionalism and helpfulness. The front desk, in particular, is noted for providing exceptional service with staff members like Grace receiving special mention.
While the pool area receives mixed reviews, many guests find it clean and a significant attraction. However, there are occasional inconsistencies in its maintenance.
One of the most consistent positive points is the comfort of the beds. Described as very comfortable and conducive to a great night's sleep, the beds and pillows contribute significantly to the overall enjoyment of the stay, despite a few mentions of older or squeaky mattresses and discrepancies in bed sizes.
Overall, Holiday Inn Express & Suites Jacksonville - Atlantic Beach by IHG, provides a clean, comfortable and conveniently located stay, supported by a friendly and professional staff. Show more
Read review summaries for all categories
Categories
Dog Friendly Hotel
The hotel allows three pets of any size for a fee per pet, per night. Both dogs and cats are welcome.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Room Types
Standard King RoomThis room features a cable TV and work desk.
King Room - Mobility Access/Hearing AccessibleThis accessible room features a cable TV and desk.
Suite - Mobility Access/Hearing AccessibleThis accessible room features a cable TV, roll-in shower, and desk.
Standard Room with Two Queen BedsThis room features a cable TV and work desk.
King SuiteThis room features a cable TV, desk, and seating area with sofa bed.
Double Suite - Mobility Access Tub/Non-SmokingThis accessible suite has a sofa bed, microwave, and small refrigerator.
Queen Suite with Two Queen BedsThis suite has wheelchair access. It also has a sofa bed and a kitchenette.
Twin Room - Mobility Access/Hearing AccessibleThis suite has a sofa bed and a kitchenette.
King Suite with Spa BathThis room features a a spa bath, cable TV, and coffee-making facilities.
Standard RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom.
Guest Reviews
8.5
Very Good
Location
Holiday Inn Express & Suites Jacksonville - Atlantic Beach by IHG, boasts a prime location for travelers. Situated conveniently close to the beach, it provides easy access to sun and sand, making it an ideal spot for beach enthusiasts. Guests have found it to be perfect for visiting local attractions like Hannah Park Beach and the Mayport areas, while also offering proximity to significant locations such as hospitals for those seeking medical visits.
The surroundings are noted for being quiet and peaceful, enhancing the overall stay experience. Its central positioning is appreciated by many, ensuring that guests can reach various activities and great restaurants nearby without hassle. While some found it a bit challenging to locate initially, the majority agree that the location offers both convenience and cleanliness, contributing substantially to their positive experiences.
Breakfast
The breakfast experience at Holiday Inn Express & Suites Jacksonville - Atlantic Beach by IHG, generally receives positive feedback from guests. Many appreciate the great variety and quality of options, describing the spread as excellent, wonderful and above average. Guests highlight that the breakfast features both hot and cold items and includes a full breakfast with options like bacon, which adds to its appeal. The breakfast area is noted to be clean and spacious, allowing for a comfortable dining experience.
However, there are a few critiques. Some guests felt the breakfast could use better stocking by the staff or more variety in the food offered. A couple of reviews indicated the breakfast did not meet their expectations compared to other places. Despite these minor issues, the consensus is that the breakfast is generally good with many guests expressing satisfaction and enjoyment of the meal each morning.
Rooms
The rooms at Holiday Inn Express & Suites Jacksonville - Atlantic Beach by IHG, consistently receive high marks for their cleanliness and comfort. Guests frequently mention that the rooms are clean, cozy and well-maintained with spacious layouts that enhance the overall experience. The modern and updated decor of the rooms, including large bathrooms, adds to the pleasant ambiance.
Comfortable beds and pillows ensure a restful night and many visitors appreciate the ample supply of towels and bedding. Additionally, the hotel is generally quiet, offering a relaxing environment. The staff is noted for being polite and helpful, contributing to a positive stay.
While most feedback is overwhelmingly positive, a few occasional issues like problems with room keys and door noise are mentioned. Overall, the hotel seems to meet the needs of many guests looking for a comfortable and clean place to stay.
Beds
Travelers to the Holiday Inn Express & Suites Jacksonville - Atlantic Beach by IHG, consistently highlight the comfort of the beds. Phrases such as comfortable bed, very comfortable beds and pillows and great night's sleep capture the overall sentiment of satisfaction. Many guests noted that the beds were extremely comfortable, clean and conducive to a restful night's sleep.
Several reviews mentioned that the beds and pillows were a major positive, contributing to an enjoyable stay. However, a few guests found the beds to be either slightly hard or not as comfortable with some citing issues like the mattresses being older or squeaky. There was also a mention of the beds being listed as queen size but actually being full size.
Nonetheless, the majority of feedback about the beds was positive, suggesting that most hotel guests experienced a high level of comfort during their stay.
Cleanliness
The Holiday Inn Express & Suites Jacksonville - Atlantic Beach by IHG, consistently impresses guests with its high standards of cleanliness. Visitors frequently describe the property as extremely clean with well-maintained facilities and spotless rooms. The modern and affordable hotel features comfortable beds that add to the overall pleasant experience. Guests also commend the friendly and efficient staff who ensure that the property remains tidy and welcoming. The breakfast area, in particular, receives praise for its cleanliness and upkeep, enhancing the overall dining experience. Overall, the hotel's commitment to cleanliness provides a reliable and inviting atmosphere for all guests.
Staff
Visitors to the Holiday Inn Express & Suites Jacksonville - Atlantic Beach by IHG, consistently highlight the hotel staff as a major positive aspect of their stay. Guests describe the staff as very friendly, polite and professional, going out of their way to accommodate visitors' needs. The front desk, in particular, is praised for being exceptional with mentions of staff members like Grace providing especially helpful service. The breakfast staff also receives commendations for their friendliness and attentiveness. Overall, the staff contribute significantly to a welcoming and inviting atmosphere at the hotel.
Pool
The pool at the Holiday Inn Express & Suites Jacksonville - Atlantic Beach by IHG, has received mixed feedback from guests. Many found the pool to be clean and a significant attraction when choosing the hotel. Some praised the pool as amazing and well-sized, adding to the overall appeal of the property. However, there were also instances where guests found the pool to be dirty or closed, which detracted from their experience. Overall, while the pool can be a highlight, there are occasional inconsistencies in its maintenance.
Yes, Holiday Inn Express & Suites Jacksonville - Atlantic Beach by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Express & Suites Jacksonville - Atlantic Beach by IHG.
Yes, Holiday Inn Express & Suites Jacksonville - Atlantic Beach by IHG welcomes dogs.
No, parking facilities aren't available at Holiday Inn Express & Suites Jacksonville - Atlantic Beach by IHG.
Yes, Holiday Inn Express & Suites Jacksonville - Atlantic Beach by IHG has a gym.