Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsSocialtel Jaco enjoys high praise for its premier beachfront location, providing guests with direct access to stunning ocean vistas and unforgettable sunsets. Located in the vibrant heart of Jacó, the hotel offers convenience by placing guests within walking distance to many restaurants, bars, shops and essential amenities. The proximity to main streets, grocery stores and attractions combined with amenities such as a large pool, bar, restaurant and coworking spaces make it an excellent choice for visitors seeking both relaxation and vibrant local experiences.
Regarding breakfast, many guests appreciate the quality and variety of options with positive feedback on taste and presentation. Despite some reports calling for more variety and better service consistency, the picturesque beachfront dining enhances the breakfast experience. Dinner at the onsite restaurant garners compliments for its superb culinary offerings, particularly the pizza. However, guests frequently note the high pricing and variable service quality. The delicious food and ideal location may justify the cost for some diners.
The rooms at Socialtel Jaco are applauded for their charm and practicality, albeit on the smaller side. While some issues with ventilation and natural light are noted, rooms are well-designed, clean and cozy, ideal for short-term stays. Cleanliness across the hotel, especially the pool and communal areas, generally receives positive remarks. Although the shared bathrooms occasionally fall short in terms of cleanliness, the overall environment is welcoming and conducive to a comfortable visit.
Staff at Socialtel Jaco are often described as friendly, accommodating and professional with numerous guests highlighting the positive interactions with specific staff members. However, experiences can be inconsistent with some reviews pointing to less attentive or unapproachable staff members.
The hotel's Wi-Fi service receives mixed reviews; while many laud its speed and reliability, others experience instability and spotty coverage. The pool area, a standout feature, is celebrated for its attractive setting and large size. Though minor cleanliness issues are occasionally raised, the overall ambiance and proximity to the beach maintain a positive guest experience.
Socialtel Jaco’s beachside location is particularly lauded with guests relishing the easy access to the beautiful, surfer-friendly beach and the accompanying scenic vistas. However, the parking facilities receive mixed reviews due to distance and occasional security concerns, despite the availability of various parking options.
The hotel shines as a family-friendly destination, offering a range of activities such as yoga, salsa classes, surfing lessons and communal events that cater to both adults and children. The vibrant social spaces and communal vibe provide a sense of community and enjoyment for families.
Overall, Socialtel Jaco stands out for its idyllic beachside location, supportive and mostly friendly staff and array of amenities that cater to both relaxation and activity, making it a favored spot for those seeking a memorable coastal getaway. Show more
Read review summaries for all categories
Categories
Beachfront Hotel
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Cheap Hotel
Hotel for Yoga
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Guest Reviews
8.1
Very Good
Location
Socialtel Jaco's location receives high praise from guests with many highlighting its prime beachfront position. The hotel offers direct and easy access to the beach, providing stunning ocean views and unforgettable sunsets. Positioned in the heart of Jacó, the hotel ensures that guests are within walking distance to numerous restaurants, bars, shops and other essential amenities.
Its central location makes it convenient to explore the town, enjoy the vibrant local scene and access main streets effortlessly. The combination of being right on the wide, beautiful beach and near essential facilities like grocery stores and Chabad House adds to its appeal. With a variety of amenities such as a big pool, bar, restaurant and coworking spaces, the hotel caters to both relaxation and productivity needs.
Overall, the superb location of Socialtel Jaco makes it an exceptional choice for visitors seeking both beachside tranquility and easy access to the lively town atmosphere.
Breakfast
Socialtel Jaco offers a diverse experience when it comes to breakfast with a mix of positive and constructive feedback from guests. Many guests appreciated the quality and variety of breakfast options available with some highlighting the delicious taste and excellent presentation. The breakfast buffet and a la carte options received commendations and numerous guests noted the good value for money, especially for an included breakfast. A few guests found the breakfast to be an amazing start to their day, often mentioning the picturesque view of the beach adding to the dining experience.
Despite the positive remarks, some reviews pointed out areas for improvement. A number of guests felt that the breakfast could use more variety and noted that it could be repetitive. There were mentions of the breakfast being too basic for some tastes and limited in options. A few guests also experienced issues like cold food and slow service, suggesting a need for better consistency in the breakfast experience.
Overall, while the breakfast at Socialtel Jaco has impressed many with its taste and presentation, there is room for enhancement in terms of variety and service efficiency to ensure a consistently satisfying experience for all guests.
Dinner
Socialtel Jaco offers a mixed culinary experience for its guests. The restaurant boasts a good selection and the quality of the food is generally praised. Many visitors found the food to be very good, spectacular and the cuisine superb. Dishes like pizza, in particular, received high marks. However, the dining experience comes with a caveat: the pricing is consistently noted as high. Food and drink prices are considered expensive by many with several reviews highlighting that the costs could be lower.
Service at the restaurant seems to be a hit or miss with some guests encountering friendly staff while others experienced indifferent or even rude service. There are mentions of needing to seek out staff for service and communication barriers with non-English speaking waitresses. Despite these drawbacks, the overall sentiment suggests that the delicious food and beautiful beachfront location may justify the higher prices for some diners.
In summary, while Socialtel Jaco's restaurant provides tasty and high-quality food, potential guests should be prepared for elevated prices and variable service.
Rooms
The rooms at Socialtel Jaco offer a blend of charm and practicality, though they tend to be on the smaller side. Many guests found the cylindrical rooms to be a unique and cute option, perfect for singles or couples, even if they were compact. Despite their size, the rooms are praised for being well-designed and efficient, providing essential amenities like air conditioning and comfortable bedding. The decor is often highlighted as clean and cozy, contributing to a pleasant stay.
However, practicality issues arise with ventilation and humidity, which some visitors found problematic. Rooms were described as lacking natural light, especially in dormitories, which often had no windows. Shared bathrooms also received mixed reviews with cleanliness being a consistent plus, though their cramped nature and occasional smell were noted drawbacks.
Comfort is maintained with clean sheets, efficient use of space and essential facilities like fridges and lockers. The hotel's beachfront location and amenities like a pool were well-received. Despite some complaints about room size and occasional maintenance issues, the overall impression was that the rooms, though small, served their purpose well for short-term stays.
Beds
Socialtel Jaco has garnered mixed feedback from guests regarding its beds, yet the positives often take center stage. Many visitors highlight that the beds are comfortable with several describing them as big and firm. The presence of new pillows and quality bedding has been appreciated, contributing to a restful night's sleep. Guests staying in bunk beds found them comfortable and cozy, adding to the overall charm of their stay.
Nonetheless, some reviews note issues such as narrow and small beds, which may not provide ample space for everyone. There are remarks about mattresses being very old and pillows being uncomfortable or having a bad odor. Certain beds were described as functional but not very comfortable with disturbances being a problem in shared dormitory settings.
The bedding quality received favorable comments with many guests praising the super comfortable beds and bedding. However, there are occasional mentions of minimal space and the need for sturdier cabin beds. Some guests faced discomfort due to lack of blankets or issues with temperature regulation, which affected their sleep quality.
Overall, while Socialtel Jaco offers a range of bed types that many find comfortable and appealing, it seems there is room for improvement in consistency and addressing specific concerns.
Cleanliness
Nestled in the vibrant town of Jaco, Socialtel Jaco generally garners positive remarks regarding its cleanliness across various facilities. Guests commend the modern and tidy communal kitchen and often mention the spotless cleanliness of the pool area and rooms. Regular room cleaning and friendly housekeeping services are frequently highlighted, contributing to a comfortable stay.
However, some areas could use more attention. Shared bathrooms are points of contention with several reviewers indicating they were not as clean as expected and could benefit from more frequent cleaning. There were occasional mentions of mold and poor equipment in the kitchen and some guests experienced noise issues in shared bathrooms during the night.
Despite these concerns, the general cleanliness of the rooms, pool and communal areas stands out positively, ensuring that guests enjoy a relatively clean and pleasant environment during their stay at Socialtel Jaco.
Staff
Socialtel Jaco offers an eclectic experience characterized by an overall friendly and attentive staff. Many guests praised the helpfulness and warmth of the staff, describing them as friendly, accommodating and professional. Standout mentions include the reception and bar staff with specific accolades for individuals like Kathy and George who were highlighted for their exceptional service. Guests noted that the housekeeping team was particularly pleasant and the overall ambiance was welcoming.
However, there were some inconsistencies in guest experiences. While many found the staff to be attentive and welcoming, others encountered unfriendliness, particularly at the reception and beach bar, where staff were perceived as preoccupied and unapproachable. There were also mentions of some unprofessional behavior and a lack of attentiveness among certain team members.
Despite these occasional lapses, the predominant sentiment remains positive with many travelers appreciative of the helpful and friendly nature of most staff members. For those seeking a warm and engaging stay, the overall experience at Socialtel Jaco seems favorable, particularly in interactions with the more commendable staff members.
Wi-Fi
Socialtel Jaco receives mixed reviews when it comes to its Wi-Fi service. Many guests have praised the Wi-Fi, describing it as good, excellent and even super fast on occasions. Users have also mentioned that the internet connection is generally strong and always available with some remarking on its reliability and functionality meeting their needs.
On the flip side, there are consistent reports of the Wi-Fi being unstable and experiencing spotty coverage. Several visitors noted that the quality could use some improvement with issues like slow speeds when the network is busy and inconsistent signals. Some guests found it difficult to connect to the Wi-Fi at all, highlighting a need for better reliability and stability.
In conclusion, while Socialtel Jaco provides a generally positive Wi-Fi experience for many, there is room for improvement to ensure a consistently stable and high-quality connection for all guests.
Pool
Socialtel Jaco is renowned for its pool area, which has received numerous positive remarks from guests. The pool at Socialtel Jaco is consistently described as lovely, very pleasant and large, providing ample space for relaxation and enjoyment. Many reviews highlight the combination of the nice pool and the bar area, creating a pleasant atmosphere for socializing and unwinding.
The pool's proximity to the beach adds an extra layer of appeal, offering beautiful ocean views and a beachfront vibe. Guests appreciate the spaciousness of the pool with comments about its size being frequently mentioned. The pool is noted to be a refreshing and enjoyable place to spend time with the surrounding pool area being attractive and well-maintained.
However, there are some concerns regarding cleanliness. Although many reviews mention the pool being clean and well-maintained, other guests have experienced issues with the pool water needing more frequent cleaning. Instances of the pool being dirty, filled with sand or having an unpleasant smell were noted, suggesting that the maintenance could benefit from more consistency.
Overall, Socialtel Jaco's pool area receives strong praise for its pleasant ambiance, large size and beautiful setting, contributing positively to the guest experience despite occasional issues with cleanliness.
Beach
Socialtel Jaco boasts an incredible location directly on the beach, offering visitors unmatched access to a beautiful seaside experience. The beachfront setting is ideal for those who relish waking up to calming ocean views and having the sea just steps away. The beach itself is noted for its high waves, making it an excellent spot for surfers with surfboards and lessons readily available.
Several reviews highlight the convenience and appeal of being so close to the shoreline with phrases like "easy access to the beach" and "proximity to the beach" frequently mentioned. Visitors can enjoy beers and burgers right by the water, enhancing the overall beach vibe, which extends to the friendly and helpful staff.
However, while the pool area is large and generally considered a great spot to relax, it can occasionally be found a bit dirty. Nonetheless, there are consistent efforts to maintain its cleanliness with recent reports confirming it was cleaned and pleasant for guests.
In summary, Socialtel Jaco stands out for its prime beachfront location, creating an inviting atmosphere for beach lovers and surfers alike. With a backdrop of stunning sea views, exceptional staff service and easy access to surf facilities, it offers a compelling coastal getaway, albeit with minor shortcomings in pool upkeep.
Parking
Socialtel Jaco welcomes guests with a range of parking options that have garnered mixed reviews. Travelers have appreciated the availability of free parking in front of the hotel and the provision of a closed parking area by the sea, ensuring a secure spot for their vehicles. Additionally, some visitors value the nearby parking spaces where they can safely leave their car. The hotel's adjacency to various parking areas also adds a layer of convenience for those coming and going.
However, others have noted challenges with the parking arrangements. Some guests found the parking options distant from the hotel, which can be inconvenient and lead to dissatisfaction. There have been mentions of certain parking areas being unsafe, emphasizing the need for caution. Occasionally, guests reported difficulties in finding a parking spot and noted that the parking experience was less than ideal due to the distance and security concerns. While the hotel offers some reliable parking services, the lack of immediate and consistently secure parking remains a point of contention for some visitors.
Family
Socialtel Jaco emerges as a standout destination for families seeking a mix of relaxation and fun on their vacation. The atmosphere exudes a family-oriented ethos, ensuring that every member, from the youngest to the oldest, feels included and engaged. This family-friendly hotel offers a host of complimentary activities, such as daily yoga and salsa classes, which cater admirably to both adults and children.
In addition to these, there are daily family activities and the unique "coconut time," which captures the essence of community and shared experience. Guests appreciate the wide range of recreational activities, including surfing lessons, which many found ideal for children and adults alike. The pool games and other communal activities were also noted for their enjoyment factor, making it a lively spot for bonding and interaction.
While the family rooms received mixed feedback regarding their size with some describing them as very small and basic, the overall environment compensates with its vibrant social spaces and amenities. The communal areas and the general vibe make it feel like a family resort, fostering a sense of community amongst the guests.
Guests also benefit from discounted travel shuttle plans and other value-added offerings, ensuring a good overall experience. Add to this the friendliness of the staff and the pet-friendly policies and it becomes clear why many families find Socialtel Jaco a great choice for their getaways.
Despite a few downsides in terms of room privacy and kitchen equipment, the hotel's emphasis on family enjoyment and the diverse range of activities make it an attractive option for family travelers looking for both relaxation and adventure.
3 Star
Socialtel Jaco is a hotel that presents a mix of hostel and hotel experiences, characterized by its superb location and modern, visually appealing facilities. The hotel strikes a balance between providing comfort and maintaining a relaxed, vibrant atmosphere that guests coming for a three-star experience would generally appreciate. With very clean rooms and super friendly staff, it stands out in terms of hospitality and service quality, making it better than other typical three-star hostels.
However, despite these positive attributes, some guests feel the hotel is overpriced given the level of cleanliness and comfort provided. The pricing does not quite match the facilities, which affects the overall perception of value for money. While there are doubts regarding service and location maintenance, the hotel typically lives up to a three-star rating. For travelers seeking a high-quality three-star spot with great surroundings, Socialtel Jaco offers a passable experience but some may find the price-performance ratio not fully justified.
Business
Socialtel Jaco offers a prime environment for business travelers, making it a favorable choice for those needing to balance work and leisure. The hotel boasts a coworking space that is particularly useful and effective, providing a conducive area for teleworking. The internet connection is reliable, ensuring a smooth workflow for coders and professionals alike. In addition to its well-maintained business facilities and high level of professionalism, the security presence adds an extra layer of comfort for guests. Despite being advertised as child-free, Socialtel Jaco is both family-friendly and pet-friendly, broadening its appeal. Overall, it’s a good place to work with all the necessary amenities to support business activities.
Outdoor Pool
Socialtel Jaco boasts a beautiful and spacious outdoor pool area that has garnered positive feedback from guests. With its large size and pleasant environment, it offers a perfect setting for relaxation. The pool area not only provides ample space but also includes a bar, making it convenient for guests to enjoy drinks while taking in ocean views. Positioned right by the sea, the pool is complemented by sun loungers, enhancing the overall experience. Guests have particularly appreciated the cleanliness and maintenance of the pool. Although there have been occasional concerns regarding the water quality, the general consensus points towards a well-maintained and excellent pool facility that serves as a highlight of the hotel.
Yoga
Socialtel Jaco offers a comprehensive range of yoga facilities and activities that have garnered positive reviews from guests. Yoga enthusiasts will be pleased to find ample yoga mats available, ensuring a comfortable experience. Guests appreciated the amazing yoga classes, which are available regularly and tailored to accommodate everyone. A standout feature is the complimentary yoga classes, offered frequently in the mornings, a perk that many guests enjoyed and highlighted in their reviews. The offerings extend beyond yoga with some mentioning additional activities like meditation and salsa dancing classes. The yoga classes are not confined to traditional areas either with some even taking place in hallways, providing a unique and flexible environment. The inclusion of these free yoga sessions as part of the stay adds significant value with many guests expressing their love for these courses. Overall, Socialtel Jaco stands out as an excellent option for travelers looking to incorporate relaxation and wellness into their vacation through well-regarded yoga and meditation classes.
Dog Friendly
Socialtel Jaco is a primarily pet-friendly destination where pets are allowed throughout the premises, including next to the pool. The hotel accepts pets without additional charges, making it dog-friendly and accommodating for those traveling with their four-legged companions. Guests mention the availability of pet-friendly facilities and appreciate the welcoming environment for their pets. However, it is worth noting that there were isolated instances of dog waste not being properly managed in specific areas of the property. Overall, Socialtel Jaco is noted for its pet-friendly atmosphere, allowing pets to accompany their owners almost everywhere within the property.
Beachfront
Socialtel Jaco offers an exceptional beachfront experience characterized by its proximity to the sea. Guests consistently highlight the hotel's ideal location, directly on the beach, making it perfect for those seeking immediate beach access. The picturesque beachfront setting is frequently noted for its beauty and convenience, particularly for surfing enthusiasts, as it is situated right in front of a prime surf break. Many reviewers appreciated the stunning views with mentions of beautiful beach vistas from the pool area and bar. The clean and well-maintained facilities, coupled with the warm waves and pleasant beach vibe, make Socialtel Jaco a standout choice for beach lovers.
Yes, Socialtel Jaco has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Socialtel Jaco.
Yes, Socialtel Jaco welcomes dogs.
Yes, parking facilities are available at Socialtel Jaco.