HARRIS Hotel and Conventions Kelapa Gading Jakarta
Jakarta-6.15675800,
106.91071400,
Sentra Kelapa Gading Jl. Bulevar Kelapa Gading Blok M, Kelapa Gading(Show on Map)
8.9
Excellent
➔
➔
Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHARRIS Hotel and Conventions Kelapa Gading Jakarta is highly regarded by guests for its exceptional location, top-notch service, and overall comfort. Strategically positioned next to the expansive Kelapa Gading Mall, the hotel provides unparalleled convenience, allowing easy access to a multitude of shopping, dining, and entertainment options. This prime location is a major draw for travelers seeking both leisure and practicality, with additional accessibility to public transport enhancing the experience further.
The breakfast offerings at the hotel receive consistent praise for their variety and quality, with a buffet that caters to both local and international palates. While a few guests mention a need for more variety and better consistency in taste, the overall breakfast experience is bolstered by the friendliness of the staff and the cleanliness of the facilities.
Guests consistently commend the rooms for their spaciousness, cleanliness, and comfortable amenities. The presence of features like rainfall showers and cozy furnishings, including firm beds and long sofas, contributes to a restful and pleasant stay. While some note minor preferences regarding bed firmness and occasional odors, these issues are largely overshadowed by the overall satisfaction with room quality.
The hotel maintains commendable standards of cleanliness throughout, both in rooms and public areas, enhancing its comfortable and inviting atmosphere. The dedication to hygiene and upkeep is evident, providing guests with an organized and well-maintained environment.
The staff at HARRIS Hotel are frequently highlighted for their exceptional service. Known for their warmth, professionalism, and readiness to assist, staff members like Allan, Daniel, Rio, and April contribute significantly to the hotel's welcoming environment. Such attentive service, combined with the hotel's strategic location, makes HARRIS Hotel an attractive choice for visitors.
The free Wi-Fi provided is generally reliable, though improvements in connectivity could enhance guest experience. Additionally, the hotel's pool is appreciated for its aesthetics and city views, yet some aspects such as crowding, closing hours, and cleanliness could be improved.
For business travelers, the hotel presents a practical choice with its modern and spacious rooms and accessible location adjacent to a mall, offering both convenience and value for money. Overall, HARRIS Hotel and Conventions Kelapa Gading Jakarta stands as a favored destination, renowned for its location, service, and comfort, appealing to a wide range of visitors to the city. Show more
Read review summaries for all categories
Categories
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Double or Twin RoomThis spacious, air-conditioned room comes with a flat-screen satellite TV and a minibar. It also has an en suite bathroom with shower and slippers. Breakfast is free for children up to 10 years old.
Signature Package at Double or Twin RoomThis spacious, air-conditioned room comes with a flat-screen satellite TV and a minibar. It also has an en suite bathroom with shower and slippers. Breakfast is free for children up to 10 years old.
Guests enjoy the following benefits for 2 persons:
- Breakfast
- Lunch or dinner at HARRIS Cafe
Guests also enjoy 10% discount for:
- Additional laundry
- Food and beverages
- HARRIS products from HARRIS Boutique
Promo Weekend Getaway Package at Double or Twin RoomThis spacious, air-conditioned room comes with a flat-screen satellite TV and a minibar. It also has an en suite bathroom with shower and slippers.
Guests enjoy:
- Buffet breakfast for 2 persons
- Minibar package
Promo Signature Package at Single RoomThis spacious, air-conditioned room comes with a flat-screen satellite TV and a minibar. It also has an en suite bathroom with shower and slippers.
Guests enjoy the following benefits for 1 person:
- Breakfast
- Lunch or dinner with a choice of Giant Beef Burger or Sop Buntut
Guests also enjoy 10% discount for:
- Additional laundry
- Food and beverages
- HARRIS products from HARRIS Boutique
Guest Reviews
8.9
Excellent
Location
HARRIS Hotel and Conventions Kelapa Gading Jakarta boasts a prime location that consistently impresses its guests due to its exceptional proximity to the hub of shopping and dining in the city. Strategically connected to the expansive Kelapa Gading Mall, the hotel offers unparalleled convenience for travelers seeking both leisure and practicality. This integration with a major shopping complex ensures easy access to a wide variety of shops, restaurants, and cafes, making it an ideal spot for guests looking to explore local amenities without the hassle of long commutes. Public transport options are also conveniently close, being only a short walk away. The surrounding area provides a multitude of dining choices and essential services within mere meters from the hotel. With such a favored location, guests find themselves in a perfect setting for both shopping and relaxation, significantly enhancing the overall experience.
Breakfast
HARRIS Hotel and Conventions Kelapa Gading Jakarta receives positive remarks for its breakfast offerings, often described as fantastic, hearty, and fabulous. Guests appreciate the extensive variety available at the buffet, featuring both local and international options. The breakfast is generally viewed as tasty and satisfying, with many finding it to be of great quality and reasonably priced. Visitors enjoy the wide selection, from Indonesian to Western choices, contributing to an overall enjoyable breakfast experience.
However, a few comments suggest improvements could be made in terms of taste consistency and variety, with some guests finding the selection repetitive. There are also occasional concerns regarding food presentation and minor hygiene issues. Despite these points, the friendly staff and clean facilities further enhance the breakfast experience, making it a well-regarded feature of the hotel for many visitors.
Rooms
At HARRIS Hotel and Conventions Kelapa Gading Jakarta, guests consistently praise the hotel's rooms for their outstanding attributes. The rooms are described as spacious and super clean, offering a perfect blend of comfort and practicality. Many guests highlight the large, well-maintained spaces, often noting the welcoming presence of long sofas and firm beds with comfortable boosters and pillows. These elements contribute to a restful stay, with some mentioning the additional benefit of quiet, which ensures a peaceful environment for relaxation.
The bathrooms, featuring rainfall showers, add a touch of luxury to the experience. Guests appreciate the rooms' functionality, which remains consistent with the hotel's overall maintenance standards. The strategic location of the hotel—right on top of a shopping mall—adds to its appeal, providing direct access to a variety of shops, dining options, a convenient store, and entertainment spots.
While the majority of feedback is overwhelmingly positive, some guests have noted that the beds were slightly softer than they preferred, and there was an occasional mention of a slight odor from the drains. Nonetheless, these comments were minimal compared to the widespread satisfaction with room cleanliness, spaciousness, and comfort. HARRIS Hotel's rooms are frequently described as providing excellent value, making them an attractive option for travelers seeking convenience paired with comfort in Jakarta.
Beds
Situated in the bustling area of Kelapa Gading, Jakarta, HARRIS Hotel and Conventions offers a delightful sleeping experience that impresses guests with its comfort and quality. Travelers frequently commend the firmness and supportiveness of the beds, often highlighting the comfort provided by both the pillows and mattresses. Guests praise not only the beds but also the cleanliness of the bed sheets, adding to the overall satisfaction during their stay. Alongside the comfort, additional amenities such as a big bench or sofa offer versatile sleeping options, accommodating the needs of single sleepers. While some visitors noted that the bed sizes were on the smaller side, the positive remarks about the overall comfort clearly outweigh any minor concerns, contributing to an enjoyable and restful experience.
Cleanliness
HARRIS Hotel and Conventions Kelapa Gading Jakarta consistently impresses guests with its commendable standards of cleanliness. The rooms are notably clean, modern, and spacious, contributing to an overall comfortable and pleasant stay. Maintenance efforts are apparent throughout the hotel, with both the accommodations and facilities being well-organized and well-maintained. The hotel's infrastructure aligns seamlessly with its clean and contemporary decor, further enhancing the guest experience.
The hotel's commitment to hygiene is evident, with frequent remarks about the cleanliness of both the rooms and common areas. Its strategic location, providing easy access to a nearby shopping center, adds to the overall convenience for guests. The modern design of the hotel complements its cleanliness, creating a comfortable and inviting atmosphere. While a few minor issues were noted, such as insufficient amenities in some cases and occasional bathroom concerns, the general feedback highlights a positive experience regarding the hotel's hygiene and upkeep.
Staff
At HARRIS Hotel and Conventions Kelapa Gading Jakarta, guests consistently laud the exceptional character and service of the hotel staff. The warmth and helpfulness from the moment of arrival are commonly noted, with staff members at all levels—from reception and housekeeping to those attending the gym and pool areas—receiving praise for their friendliness and professionalism. Particularly commendable are individuals like Allan, Daniel, Rio, and April, who have been recognized for their outstanding hospitality and attentiveness, contributing to the hotel's welcoming atmosphere.
The staff’s commitment to service is evident in their efforts to maintain a seamless experience for guests, including managing crowding effectively. This dedication to excellent service is coupled with their consistently friendly demeanor and readiness to assist, making interactions pleasant and efficient. The staff is not only polite and respectful but also organized and quick to respond to guest requests, ensuring comfort and satisfaction throughout the stay.
Located next to a large shopping mall, with direct access from the hotel’s reception, HARRIS Hotel boasts a convenient location in Jakarta. Guests appreciate the spacious rooms and excellent breakfast offerings, all complemented by a team of staff who are eager to please and support their enjoyment of the hotel’s amenities. Whether one seeks a hospitable atmosphere or a strategically positioned accommodation, the friendly and courteous service provided by the staff at HARRIS Hotel solidifies its reputation as a favored spot among visitors to Jakarta.
Wi-Fi
HARRIS Hotel and Conventions Kelapa Gading Jakarta offers guests free Wi-Fi, which is generally reliable, though experiences vary. While some guests find the internet service satisfactory, there are instances where the connection can be weak or experience drops. The Wi-Fi could benefit from an auto-reconnection function to improve user experience. Some guests have reported that Wi-Fi access is limited to certain areas such as downstairs and by the pool. For those traveling with laptops, the availability of wired internet is a helpful feature. Overall, the hotel provides internet access but there is room for improvement in connectivity and coverage.
Pool
HARRIS Hotel and Conventions Kelapa Gading Jakarta offers guests a swimming pool experience that garners diverse feedback. Positively, the pool itself is described as nice, with several guests appreciating the views it provides both of the pool and the city beyond. The pool, alongside the gym, adds to the overall recreational offerings, complementing the hotel's proximity to a large mall, which enhances guests' convenience and leisure options. The poolside atmosphere is favored by many, contributing to memorable moments during their stay.
However, there are some aspects that could be improved. Guests note that the pool area can become crowded, at times exacerbated by the small size, and early closing hours which might limit enjoyment for late arrivals. Cleanliness issues have also been mentioned, indicating that the pool is not always maintained to the highest standard. Additionally, safety concerns have been raised regarding the tiled stairs around the pool, which can pose a tripping hazard, especially in bright sunlight. Functional feedback includes difficulties with the changing facilities, as guests find the wet showers challenging to use comfortably. Overall, while the pool is appreciated by many, certain improvements in maintenance and facilities could enhance the overall poolside experience.
Business
HARRIS Hotel and Conventions Kelapa Gading in Jakarta emerges as a solid choice for business travelers seeking convenience and comfort. The hotel offers modern, clean, and spacious rooms equipped with suitable facilities, providing excellent value for extended stays. Its strategic location adjacent to a shopping mall not only facilitates easy access to diverse dining and shopping options, making it ideal for business purposes, but also offers a good spot for window shopping during downtime. The property stands out for its advantageous location, particularly for conference attendees, complemented by a helpful staff ready to assist guests with their needs. Overall, this practical business hotel offers commendable room condition and service quality, all at a competitive price point, making it an attractive option for professional visits to Jakarta.
Yes, HARRIS Hotel and Conventions Kelapa Gading Jakarta has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at HARRIS Hotel and Conventions Kelapa Gading Jakarta.
No, HARRIS Hotel and Conventions Kelapa Gading Jakarta doesn't allow dogs.
Yes, parking facilities are available at HARRIS Hotel and Conventions Kelapa Gading Jakarta.
Yes, HARRIS Hotel and Conventions Kelapa Gading Jakarta has a gym.