Mercure Jakarta Gatot Subroto
Jakarta
-6.23933300,
106.83072200
,
Jalan Gatot Subroto Kav. 1 Kuningan Barat Jakarta Selatan
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Summary of reviewsMercure Jakarta Gatot Subroto is widely celebrated for its strategic and convenient location in the heart of Jakarta, making it ideal for both business and leisure travelers. Guests appreciate the proximity to office areas, recreational spots and event venues, complemented by the cleanliness and accessibility of the surrounding area. The higher floors, especially the 29th, offer pleasant views, enhancing the overall appeal of the hotel.
The breakfast buffet garners positive feedback for its extensive selection, variety and delicious offerings, though some guests note the need for better cutlery availability and a wider selection. The comfortable and spacious rooms are another highlight, often praised for their modern design, cleanliness and serene atmosphere with stunning views adding to the luxurious feel.
Cleanliness is a standout feature with the hotel maintaining high hygiene standards across its rooms and facilities, including a well-maintained gym and pool. The modernity and fresh ambiance of the rooms are frequently complimented, although some minor delays in room service and furnishing management are noted.
The staff at Mercure Jakarta Gatot Subroto receive commendation for their friendliness, professionalism and efficiency, contributing to smooth check-ins and an overall positive experience. Minor issues such as billing mistakes and misunderstandings regarding room preferences are acknowledged but do not significantly detract from the excellent service.
The pool is generally appreciated for its quality, despite occasional feedback on the water temperature, potential overcrowding and cleanliness concerns. The beds are particularly lauded for their exceptional comfort with guests consistently enjoying restful nights.
Overall, Mercure Jakarta Gatot Subroto delivers a high-quality experience expected of a four-star hotel with comfortable rooms, excellent service and a strategic location making it a favorite among guests. Some areas, like breakfast variety and room ventilation, could see improvement, but the hotel largely meets and often exceeds guest expectations, earning a commendable rating of 8.00/10.
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The breakfast buffet garners positive feedback for its extensive selection, variety and delicious offerings, though some guests note the need for better cutlery availability and a wider selection. The comfortable and spacious rooms are another highlight, often praised for their modern design, cleanliness and serene atmosphere with stunning views adding to the luxurious feel.
Cleanliness is a standout feature with the hotel maintaining high hygiene standards across its rooms and facilities, including a well-maintained gym and pool. The modernity and fresh ambiance of the rooms are frequently complimented, although some minor delays in room service and furnishing management are noted.
The staff at Mercure Jakarta Gatot Subroto receive commendation for their friendliness, professionalism and efficiency, contributing to smooth check-ins and an overall positive experience. Minor issues such as billing mistakes and misunderstandings regarding room preferences are acknowledged but do not significantly detract from the excellent service.
The pool is generally appreciated for its quality, despite occasional feedback on the water temperature, potential overcrowding and cleanliness concerns. The beds are particularly lauded for their exceptional comfort with guests consistently enjoying restful nights.
Overall, Mercure Jakarta Gatot Subroto delivers a high-quality experience expected of a four-star hotel with comfortable rooms, excellent service and a strategic location making it a favorite among guests. Some areas, like breakfast variety and room ventilation, could see improvement, but the hotel largely meets and often exceeds guest expectations, earning a commendable rating of 8.00/10.
Hotel Taking Steps Towards Sustainability
As an Accor property, this hotel likely participates in the group's comprehensive sustainability programs, including plastic reduction through PlasticShreds, environmental performance monitoring via Gaïa, and AI-supported food waste reduction initiatives.
4-Star Hotel
Located on Gatot Subroto, this hotel offers modern accommodations and convenient access to the Kuningan business district. It provides a range of amenities for a comfortable stay, catering to both business and leisure travelers.
Hotel with Indoor Pool
Mercure Jakarta Gatot Subroto features an indoor pool, providing a convenient option for guests who wish to swim indoors.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Guest Reviews
Mercure Jakarta Gatot Subroto enjoys a favorable reputation for its strategic and convenient location. Despite being situated in the center of Jakarta's bustling traffic, it provides easy access to various places, making it an ideal choice for guests with work commitments all over the city. The hotel is notably close to office areas, the Senayan golf course and important event venues.
Guests appreciate the proximity to malls, restaurants, bars and other recreational spots, although it's worth noting the immediate vicinity doesn't boast a mall. The area around the hotel is clean and accessible, providing a comfortable stay that's considered good value for money.
The hotel's higher floors offer a pleasant view, particularly from the 29th floor, adding to the overall appeal. The breakfast receives positive mention, as does the downstairs coffee shop serving snacks and meals. Visitors compliment the location, cleanliness and helpful staff, underscoring the quality experience offered by this hotel. The blend of luxury and practicality makes it a solid choice for both business and leisure travelers.
The breakfast experience at Mercure Jakarta Gatot Subroto receives generally positive feedback from guests. Many appreciate the extensive breakfast buffet, highlighting the great selection and variety of food. Delicacies cater to a wide range of tastes, although there is a noticeable inclination toward Indonesian flavors, which still seems to be well-received. The breakfast is often described as plentiful and delicious with some guests deeming it the best they ever had, featuring fresh-made options and enough choices to satisfy everyone.
Despite the praise, a few guests note areas for improvement. Some mention limited options, a lack of varied choices and specific items like pancakes being dry. Additionally, diners sometimes experience issues with cutlery availability. Nevertheless, the overall sentiment suggests that the breakfast is a substantial and enjoyable part of the stay, complemented by the hotel's excellent location and amenities.
Mercure Jakarta Gatot Subroto impresses with its spacious and stylish rooms, consistently noted for their cleanliness and comfort. Guests frequently highlight the ample space, comfortable bedding and serene atmosphere of the rooms, which often feature amazing views. The modern design, especially of the executive rooms, receives high praise. The bathrooms are functional and well-maintained, contributing to the overall comfort. The property also shines in its service with a friendly and accommodating staff, particularly in housekeeping and the restaurant. Overall, the hotel provides a very comfortable and pleasant stay for travelers.
The beds at Mercure Jakarta Gatot Subroto receive high praise from guests for their exceptional comfort. Multiple reviews highlight the comfort of the mattress and pillows, making it clear that a restful night's sleep is a consistent experience. Guests repeatedly mention the beds being very comfortable with some noting the large size of the beds as an added bonus. Additionally, the hotel's comfortable AC and nice view of South Jakarta further enhance the overall stay, but it is the quality and comfort of the beds that leave a lasting positive impression.
Drawing from guest reviews on cleanliness, 'Mercure Jakarta Gatot Subroto' stands out for its exceptional hygiene standards. Guests consistently highlight the "very clean" and "spotless" condition of rooms and the property overall. Many appreciated the clean and modern rooms, complete with amenities like plenty of towels and toiletries, as well as good air conditioning. The gym and pool facilities are also noted to be well-maintained, adding to the overall positive experience.
Several guests mentioned the excellent service, particularly singling out front office staff for their friendliness and efficiency. The hotel's newness translates to clean, fresh rooms and new furniture, contributing to a pleasant aroma throughout the property. The hotel's attention to cleanliness is repeatedly acknowledged as being "top-notch" and "very high."
Although there were a few minor issues noted, such as a delay in room service and some comments on room furnishing management, the overall sentiments remain highly positive. Guests often find the price-to-quality ratio to be excellent with clean, comfortable and well-equipped rooms making for a cosy stay. The hotel’s cleanliness and modernity, coupled with the friendly staff, seem to make it a preferred choice for many visitors.
The staff at Mercure Jakarta Gatot Subroto receive high praise for their friendliness and helpfulness. Guests repeatedly mention that the employees are extremely courteous, welcoming and professional. Many staff members are noted for their ability to speak good English, making communication smoother for international visitors. Quick and efficient check-ins and check-outs are highlighted, contributing to the overall positive experience.
While the majority of reviews commend the staff for being very attentive and accommodating, a few mention minor issues such as mistakes on the final bill and misunderstandings regarding room preferences. Despite these occasional hiccups, the overarching sentiment is that the hotel boasts an exceptionally friendly and obliging team, enhancing the comfort and satisfaction of its guests.
Despite some mixed feedback, most guests found the pool at Mercure Jakarta Gatot Subroto to be enjoyable and well-regarded. Descriptors like very good and awesome highlight the positive aspects of the swimming experience. However, some noted that the water can be very cold and there are instances when the pool can feel a bit small and become overcrowded, particularly with children. A few guests mentioned that the pool area can be noisy due to nearby traffic, impacting the overall enjoyment. Cleanliness of the water also received some criticism with reports of it being dirty at times and the pool surface being slippery. While these factors might affect the experience, the pool generally receives praise for its quality.
Mercure Jakarta Gatot Subroto is a generally well-regarded hotel, praised for delivering an exceptional hotel experience. Guests note that everything about the stay was perfect and the hotel undoubtedly deserves high marks with some even suggesting a genuine 10. However, there is criticism regarding the breakfast offerings, as some feel that other international brand four-star hotels in Jakarta offer a better spread. The reception staff could benefit from being more flexible and professional and the non-smoking rooms require better ventilation to eliminate odors. While the hotel charges a fairly high price, it largely meets the expectations of a four-star rating. Overall, it receives a rating of 8.00/10 from guests.
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Location
Guests appreciate the proximity to malls, restaurants, bars and other recreational spots, although it's worth noting the immediate vicinity doesn't boast a mall. The area around the hotel is clean and accessible, providing a comfortable stay that's considered good value for money.
The hotel's higher floors offer a pleasant view, particularly from the 29th floor, adding to the overall appeal. The breakfast receives positive mention, as does the downstairs coffee shop serving snacks and meals. Visitors compliment the location, cleanliness and helpful staff, underscoring the quality experience offered by this hotel. The blend of luxury and practicality makes it a solid choice for both business and leisure travelers.
Breakfast
Despite the praise, a few guests note areas for improvement. Some mention limited options, a lack of varied choices and specific items like pancakes being dry. Additionally, diners sometimes experience issues with cutlery availability. Nevertheless, the overall sentiment suggests that the breakfast is a substantial and enjoyable part of the stay, complemented by the hotel's excellent location and amenities.
Rooms
Beds
Cleanliness
Several guests mentioned the excellent service, particularly singling out front office staff for their friendliness and efficiency. The hotel's newness translates to clean, fresh rooms and new furniture, contributing to a pleasant aroma throughout the property. The hotel's attention to cleanliness is repeatedly acknowledged as being "top-notch" and "very high."
Although there were a few minor issues noted, such as a delay in room service and some comments on room furnishing management, the overall sentiments remain highly positive. Guests often find the price-to-quality ratio to be excellent with clean, comfortable and well-equipped rooms making for a cosy stay. The hotel’s cleanliness and modernity, coupled with the friendly staff, seem to make it a preferred choice for many visitors.
Staff
While the majority of reviews commend the staff for being very attentive and accommodating, a few mention minor issues such as mistakes on the final bill and misunderstandings regarding room preferences. Despite these occasional hiccups, the overarching sentiment is that the hotel boasts an exceptionally friendly and obliging team, enhancing the comfort and satisfaction of its guests.
Pool
4 Star
Yes, Mercure Jakarta Gatot Subroto has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Mercure Jakarta Gatot Subroto.
No, Mercure Jakarta Gatot Subroto doesn't allow dogs.
No, parking facilities aren't available at Mercure Jakarta Gatot Subroto.
Yes, Mercure Jakarta Gatot Subroto has a gym.
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