Residence Hotel is highly regarded for its prime location in the heart of the city, making it convenient for guests to access dining options, markets and pharmacies. Its close proximity to Amaral Carvalho Hospital is particularly beneficial for visitors needing medical facilities. The exceptional service provided by the welcoming and attentive staff further enhances guests' experiences, balancing excellent location, service and affordability.
The breakfast at Residence Hotel receives consistent praise for its quality, variety and presentation. It caters well to different tastes, contributing to a pleasant stay. Despite a few minor complaints, such as the use of artificial juice and the occasional lack of certain items, the overall consensus is very positive. The attentive service during breakfast is also appreciated.
Rooms at Residence Hotel are notably spacious, comfortable and clean. Guests appreciate the ample space, effective air conditioning and good shower facilities. While there are some minor drawbacks, such as outdated features in certain rooms and noise from the busy avenue, the overall room experience is satisfactory.
Cleanliness is a standout feature at Residence Hotel with high standards maintained throughout the property. Guests consistently highlight the very clean rooms and hotel facilities, appreciating the fresh towels and sheets. Minor issues with bed linens and pillows were noted, but the general feedback emphasizes commendable cleanliness and well-maintained accommodations.
The staff at Residence Hotel are frequently praised for their attentiveness, helpfulness and friendliness. Their professional and welcoming demeanor greatly enhances the overall guest experience, contributing significantly to the hotel's high regard.
Residence Hotel also offers the convenience of private parking with valet service available. Although the parking lot is not directly attached to the hotel and could be more conveniently located, the availability of secure parking remains beneficial.
The beds generally receive positive feedback for their comfort and quality, despite a few negative remarks regarding outdated features and occasional issues with mattresses. Overall, the beds contribute to a good night's sleep, meeting guests' expectations.
In summary, Residence Hotel excels in location, cleanliness, staff service and breakfast quality, providing a comfortable and pleasant experience for its guests.
Tapri - Hotel Flutuante enjoys an enviable location, praised for its proximity to tourist attractions, bars, restaurants and the vibrant city life. Guests appreciate the convenience of exploring on foot and the hotel's central position, which makes it an ideal base for events like Barra Rock. The scenic views from the floating hotel add a unique touch, making it a peaceful yet centrally located choice.
The breakfast at the hotel is a strong highlight, often described as delicious, varied and splendid with a colonial-style spread that guests find abundant and satisfying. Despite minor issues like limited options and overcrowding in the breakfast area, the good service and cozy atmosphere create a generally positive dining experience in the morning.
The rooms, while small and reflecting the space constraints of boat accommodations, are seen as cozy and functional. Though they come with challenges such as occasional odors and cleanliness concerns, the air conditioning maintains a comfortable temperature. Some guests appreciate the unique experience of staying on a boat and the clean and tidy rooms with provided bath and bed linens surpass some other boat accommodations.
Cleanliness presents a mixed picture, as some guests praise very clean accommodations while others note significant issues. Complaints range from cockroaches and unpleasant odors in bathrooms to dirty bathrooms and poorly maintained facilities. Despite the overall dedicated and polite staff, the hotel's cleanliness requires noticeable improvements both inside and outside.
The commendable hospitality from the staff stands out in reviews. Guests frequently highlight the friendliness and attentiveness of employees with special mentions for individuals like Isabela, Alceu, Estela and the ship’s commander. Though there are occasional complaints about service lapses and staffing shortages, the staff’s cheerful demeanor and willingness to help positively impact the overall stay.
The beds receive mixed reviews. While a portion of guests finds the beds and pillows reasonably comfortable, many others describe the mattresses as too hard and the pillows in poor condition. The often hard and small beds suggest there is significant room for improvement in ensuring guest comfort.