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Summary of reviewsCasa Diora Hotel Al Naseem receives widespread acclaim for its strategic and excellent location, making it a prime choice for travelers both for work and leisure. Situated in a bustling area with numerous cafes, restaurants, shops and essential services close by, the hotel is particularly convenient for exploring Jeddah and accessing key locations like the Haramain high-speed train station, Al-Andalus Mall and Al Salam Mall.
Guests are particularly impressed by the hotel's impeccable cleanliness and spacious rooms, which are modern, well-furnished and offer a relaxing atmosphere. All areas of the hotel, from shared spaces to individual rooms, are maintained to a high standard, ensuring a spotless environment that exceeds guests' expectations. The hotel staff further reinforces this positive image with their friendly, polite and professional demeanor. Specific staff members like Mr. Faisal, Ms. Razan, Sister Dalia, Mohamed Ibrahim and Razan Al-Shamrani are frequently mentioned for their exceptional service and warm hospitality, enhancing the overall guest experience.
While breakfast at Casa Diora Hotel receives mixed reviews, many guests appreciate its good quality and variety. Despite some comments about limited options and occasional lack of freshness, the breakfast spread generally provides a satisfactory start to the day. Likewise, the hotel's parking facilities, although spacious and offering options like private and underground parking, have areas needing improvement such as better organization and maintenance to enhance the guest experience.
Room comfort is another highlight with many guests praising the large, well-organized spaces and luxurious master beds. However, some guests noted the need for better pillows and occasional mattress issues. Minor maintenance issues like non-closing doors and old carpeting were observed, as well as occasional disturbances from the AC.
In summary, Casa Diora Hotel Al Naseem offers a welcoming, clean and convenient stay with excellent rooms, a top-notch location and a professional and friendly staff. Although there are areas for improvement such as in breakfast variety, parking organization and bed comfort, the overall experience remains thoroughly positive, making it a commendable choice for visitors to Jeddah. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Small Hotel
Hotel for Yoga
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Standard King RoomGuests will have a special experience as this double room provides a rooftop pool. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
Family SuiteThis suite features a rooftop pool. This spacious suite features 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 3 beds.
Standard Twin RoomThis twin room's special feature is the rooftop pool. Providing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.
Deluxe King RoomGuests will have a special experience as this double room features a rooftop pool. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
About Casa Diora Hotel Al Naseem
License: 10007287
Guest Reviews
Location
Casa Diora Hotel Al Naseem boasts a strategic and fabulous location that is widely appreciated by its guests. Positioned in a lively area surrounded by numerous cafes, restaurants, shops and essential services, it is particularly convenient for those in town for work or leisure. The hotel’s proximity to the Haramain high-speed train station, Al-Andalus Mall and Al Salam Mall makes it an excellent hub for travelers looking to explore Jeddah or needing access to important sites.
Many guests highlight the excellent cleanliness and spaciousness of the rooms, which complement the hotel's modern furnishing and relaxing atmosphere. The services nearby ease the stay, including various eateries and coffee shops within walking distance and decent connectivity to the airport. However, some note that the hotel is a bit removed from the sea and the Corniche, about a 20-minute drive away.
Overall, Casa Diora Hotel offers convenient parking, friendly and efficient staff and a beautiful setting that ensures a comfortable stay. Its exceptional location on King Abdullah Road is repeatedly praised for being close to everything one might need, from dining options to essential services, making it ideal for all types of travelers.
Breakfast
Casa Diora Hotel in Jeddah receives mixed feedback regarding its breakfast offerings. Many guests appreciated the good quality and variety of the breakfast buffet, describing it as delicious, varied and featuring a special spread. However, others felt that the breakfast could use some improvement, noting it was often modest with limited options and occasional issues with unfresh choices. While some found the breakfast acceptable and fine, others were disappointed by the lack of variety and professional service, suggesting that it could be better managed and more inclusive with the accommodation price. Overall, despite some areas needing improvement, the breakfast experience at Casa Diora Hotel generally provides a decent start to the day for most guests.
Rooms
Casa Diora Hotel Al Naseem offers guests an impressive experience with its spacious and clean rooms. The accommodations are frequently noted for their large size, beauty and comfort. Many reviewers appreciated the overall capacity and layout of the rooms, describing them as both well-organized and aesthetically pleasing. Guests highlighted the renovation efforts, which have resulted in newer, cleaner spaces that enhance the comfort of their stay. Fast service from the hotel staff added to the positive experience, despite occasional slow check-in procedures.
However, there are some areas needing attention. Issues such as non-closing doors, old carpeting and room doors requiring maintenance were pointed out. Additionally, there were instances where rooms smelled like smoke and hallway entrances were mentioned, indicating possible areas for further improvement in cleaning and maintenance. Despite these minor issues, the Casa Diora Hotel Al Naseem generally offers spacious, clean and comfortable accommodations, making it a worthwhile choice for visitors.
Beds
Casa Diora Hotel Al Naseem has received mixed feedback regarding the comfort of its beds. Guests have praised the luxury and high quality of the master bed, noting that it contributes significantly to a restful stay. However, there are consistent remarks about the pillows, which many guests found uncomfortable and of below-average quality. Some reviews specifically mentioned the pillows being hard, which detracted from the overall comfort experience. Additionally, a few guests pointed out that the mattresses themselves were uncomfortable and there were some concerns about the sound of the AC affecting sleep quality. Despite these criticisms, the hotel's high-quality bedding generally left a positive impression on guests.
Cleanliness
Casa Diora Hotel in Jeddah has garnered praise for its exceptional commitment to cleanliness, making it a stand-out choice for travelers who prioritize tidiness and orderliness. Guests repeatedly commend the hotel for being consistently clean organized and modern. The rooms, described as spacious and new, provide a comfortable and tranquil environment, enhanced by elegant and well-maintained furniture.
The hotel's cleanliness levels are noted to exceed expectations with numerous reviews lauding the thoroughness and attention to detail in maintaining spotless facilities. The cleanliness extends beyond the rooms to encompass all areas of the hotel, demonstrating a universal standard that is rarely compromised. Many visitors highlight the excellent service coupled with the hotel's cleanliness, emphasizing a superb and efficient hospitality experience.
Overall, Casa Diora Hotel's reputation for cleanliness, matched with its modern amenities and comfortable spaces, has proven to be a significant factor in its appeal, offering travelers a pristine and inviting stay.
Staff
Casa Diora Hotel Al Naseem has garnered a range of feedback concerning its staff with guests frequently highlighting the team's overall positivity. The hotel employees are often described as very polite, friendly and respectful, reflecting a high level of professionalism. Notably, individuals like Mr. Faisal, Ms. Razan and Sister Dalia have received specific praise for their exceptional reception services, exhibiting elegance and sophistication.
The reception staff, including Mohamed Ibrahim and Razan Al-Shamrani, stood out for their warm and helpful demeanor, which significantly enhanced guests' experiences during their stay. This courteous and respectful interaction extended to the rest of the staff, creating a welcoming and accommodating atmosphere. The morning shift at the front desk also earned commendations for their professional and friendly approach.
However, there were mentions of areas needing improvement. Some guests pointed out the necessity for additional training for certain employees to better handle guest interactions professionally. Instances of poor treatment by some reception staff and delays in the check-in process indicate these areas require attention.
Despite these occasional shortcomings, the overall sentiment about Casa Diora Hotel's staff remains positive with numerous guests appreciating their kindness, helpfulness and sophisticated manner. The cooperative spirit and excellent treatment by the employees continually impress visitors, contributing to a pleasant stay at the hotel.
Parking
The Casa Diora Hotel Al Naseem offers a variety of parking options that received mixed reviews. Guests appreciated the spacious and dedicated parking spaces available with some highlighting the convenience of private and underground parking. However, the parking area could benefit from better organization and maintenance, as some found it unclean and noisy. Narrow parking spaces in the basement and difficulties for low cars were noted and the limited parking in front of the hotel often required guests to use the basement. Despite these issues, parking was generally available, though improvements could enhance the overall experience.
Yes, Casa Diora Hotel Al Naseem has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Casa Diora Hotel Al Naseem.
No, Casa Diora Hotel Al Naseem doesn't allow dogs.
Yes, parking facilities are available at Casa Diora Hotel Al Naseem.