Donatello Jeddah Hotel
Jeddah
21.66543400,
39.20442500
,
Alharameen Road, Alrahmanyia Alharameen Road, Alrahmanyia
(Show on Map)
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsDonatello Jeddah Hotel offers a mix of positive and critical feedback across various categories. The hotel's prime location near King Abdulaziz Airport, just a short drive away, makes it highly convenient for travelers in transit or those with early flights. Its setting on Khidmah Street provides easy access to the Madinah expressway and Mall of Arabia. However, its distance from the city center, entertainment hotspots and notable tourist attractions results in a quieter and somewhat remote atmosphere, which may not suit everyone.
Guests frequently commend the hotel's cleanliness and the spacious, modern rooms, often highlighting the luxurious room designs, ample space and well-kept bathrooms. Despite occasional inconsistencies in room maintenance, the overall aesthetic and cleanliness contribute to a comfortable stay. However, issues such as insufficient room service and occasional maintenance problems can slightly detract from the experience.
The staff at Donatello Jeddah Hotel receives high praise for their friendliness, professionalism and cooperative demeanor. The reception staff, in particular, are noted for their exceptional service and efficient check-in processes. While most interactions are positive, there are occasional mentions of less satisfactory service and delays in room service and laundry.
Breakfast at the hotel garners mixed reviews. Positively, the selection is often described as good or excellent with a spacious breakfast area and accommodating staff. However, guests have pointed out the need for more variety and noted that the breakfast offerings sometimes fall short of five-star standards. Issues such as the use of plastic plates and inconsistencies regarding breakfast inclusion in reservations are also mentioned.
Dinner experiences are similarly varied. While many guests find the restaurant food delicious and praise the hotel's café, others cite a limited variety, poor food quality and the restaurant's early closing time as drawbacks. The absence of room service after the main restaurant closes is also a noted inconvenience.
Cleanliness throughout the hotel is generally well-regarded with many guests appreciating the tidy and orderly rooms and common areas. Although there are occasional mentions of cleanliness issues, the hotel's overall standard of hygiene is viewed positively.
The WiFi service, however, receives mixed feedback with some guests reporting fast internet while others experience weak or inconsistent connectivity, particularly on higher floors. Parking facilities also draw varied opinions; while parking is available, the lack of shaded spaces and the need to use two elevators to access parking can be inconvenient.
Lastly, the beds and bedding receive a range of reactions. Many guests find the beds comfortable and clean, while others mention issues with bed size and comfort. Despite these mixed reviews, the overall room comfort and cleanliness are generally appreciated.
In conclusion, Donatello Jeddah Hotel is praised for its convenient location near the airport, clean and spacious rooms and friendly staff. However, it could benefit from improvements in breakfast variety, dining options, WiFi connectivity and some aspects of room maintenance to enhance the overall guest experience.
Categories
Guests frequently commend the hotel's cleanliness and the spacious, modern rooms, often highlighting the luxurious room designs, ample space and well-kept bathrooms. Despite occasional inconsistencies in room maintenance, the overall aesthetic and cleanliness contribute to a comfortable stay. However, issues such as insufficient room service and occasional maintenance problems can slightly detract from the experience.
The staff at Donatello Jeddah Hotel receives high praise for their friendliness, professionalism and cooperative demeanor. The reception staff, in particular, are noted for their exceptional service and efficient check-in processes. While most interactions are positive, there are occasional mentions of less satisfactory service and delays in room service and laundry.
Breakfast at the hotel garners mixed reviews. Positively, the selection is often described as good or excellent with a spacious breakfast area and accommodating staff. However, guests have pointed out the need for more variety and noted that the breakfast offerings sometimes fall short of five-star standards. Issues such as the use of plastic plates and inconsistencies regarding breakfast inclusion in reservations are also mentioned.
Dinner experiences are similarly varied. While many guests find the restaurant food delicious and praise the hotel's café, others cite a limited variety, poor food quality and the restaurant's early closing time as drawbacks. The absence of room service after the main restaurant closes is also a noted inconvenience.
Cleanliness throughout the hotel is generally well-regarded with many guests appreciating the tidy and orderly rooms and common areas. Although there are occasional mentions of cleanliness issues, the hotel's overall standard of hygiene is viewed positively.
The WiFi service, however, receives mixed feedback with some guests reporting fast internet while others experience weak or inconsistent connectivity, particularly on higher floors. Parking facilities also draw varied opinions; while parking is available, the lack of shaded spaces and the need to use two elevators to access parking can be inconvenient.
Lastly, the beds and bedding receive a range of reactions. Many guests find the beds comfortable and clean, while others mention issues with bed size and comfort. Despite these mixed reviews, the overall room comfort and cleanliness are generally appreciated.
In conclusion, Donatello Jeddah Hotel is praised for its convenient location near the airport, clean and spacious rooms and friendly staff. However, it could benefit from improvements in breakfast variety, dining options, WiFi connectivity and some aspects of room maintenance to enhance the overall guest experience.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
About Donatello Jeddah Hotel
License: 10000711
Guest Reviews
Location
While the advantageous location near the airport is praised by many guests, it's important to note that the hotel is somewhat removed from the city center and key landmarks. Guests mention that the hotel lies far from Jeddah's entertainment hotspots, the sea and the prominent tourist attractions, resulting in a quieter, more remote atmosphere.
The hotel’s location may present some challenges for those seeking nearby services, markets or easy access to taxis and Ubers. Reviews also highlight a lack of nearby restaurants, although dining options are not entirely absent.
Overall, the combination of cleanliness, friendly staff and speedy reception procedures are well-regarded, making it a comfortable stopover for travelers prioritizing quick access to the airport.
Breakfast
However, several reviews point out significant areas for improvement. A recurring issue is the lack of variety in the breakfast options with multiple guests describing it as very basic and noting that it does not meet the standards expected of a five-star hotel. The use of plastic plates and specific problems with kitchen service and the water heater's electricity further detracted from the experience for some.
Additionally, there seem to be inconsistencies regarding the inclusion of breakfast in reservations with some guests reporting that they paid for breakfast but did not receive it. The absence of an open buffet and issues like breakfast being limited to two plates of cheese and fava beans and breakfast with no coffee machine, were also mentioned.
Overall, while some guests enjoyed a good breakfast at the Donatello Jeddah Hotel, there are notable areas for improvement, particularly in variety and service consistency.
Dinner
However, several guests noted significant drawbacks. The variety of options available in the restaurant is limited with some specifically pointing out the need for more breakfast options and a lack of adequate suhoor. Additionally, some guests criticized the food quality, describing it as bad and cold and expressed that the restaurant is not worth the price due to these issues.
It's also important to note the operational aspects of the dining facilities. The restaurant and café close early and there is no room service available once the main restaurant closes. There were also complaints about poor service, such as delays in food delivery and additional fees for in-room breakfast requests.
In summary, while some guests enjoyed their meals at Donatello Jeddah Hotel, others felt that the dining experience could be significantly improved, particularly with regard to variety, food quality and service hours.
Rooms
Guests appreciate the ample room sizes, mentioning that even the standard rooms provide plenty of space, which contributes to a comfortable stay. The hotel's decor is modern and appealing, featuring excellent color coordination that enhances the visual appeal of the rooms. Additionally, certain rooms offer impressive views, adding to the pleasant experience.
However, there are some areas that need improvement. Issues with insufficient room service and laundry services, noisy air conditioners and occasional lack of amenities like towels or milk for coffee, slightly diminish the overall experience. The hotel's rooms occasionally suffer from maintenance issues such as non-functioning TVs, poor lighting and the presence of smoking odors in some rooms.
Despite these drawbacks, the general consensus among guests is that the spaciousness and cleanliness of the rooms, coupled with the helpful staff and beautiful interiors, make Donatello Jeddah Hotel a comfortable choice for a stay in Jeddah.
Beds
However, opinions on the beds themselves were mixed. Some found the beds very comfortable and the bedding exceptionally clean, contributing to a restful sleep. Conversely, several guests found the beds to be too small and uncomfortable with some describing them as swinging like a swing. There were also complaints about occasionally unclean bed sheets and an unpleasant smell. The quality of pillows also varied with some guests finding them comfortable while others were dissatisfied.
Moreover, the hotel received feedback about room upgrades, often adding an extra single bed to accommodate guests better. Cleanliness and overall comfort of the rooms were generally rated positively, although there were mentions of dirty towels and the need for softer mattresses.
In summary, while some guests were pleased with the bedding and overall room comfort, others experienced issues with bed size, cleanliness and comfort.
Cleanliness
However, a few reviews point out inconsistencies in cleanliness with some guests mentioning instances of poor cleanliness, such as dirty furniture and missing towels. Despite these occasional issues, the general consensus is that the hotel is well-maintained and organized, making it a comfortable and serene place to stay. The clean and spacious rooms, coupled with the pleasant smells throughout the property, contribute to a welcoming atmosphere that many guests appreciate.
In conclusion, while there are a few areas for improvement, the overall impression of Donatello Jeddah Hotel's cleanliness is positive with many guests expressing satisfaction and comfort during their stay.
Staff
However, there are some areas for improvement noted in the reviews, such as the speed of room service and laundry and instances of inadequate noise insulation. While most interactions with the reception staff are positive, there are occasional mentions of less satisfactory service from specific individuals and a few remarks about aggressive or slow responses. Despite these minor drawbacks, the majority of guests appreciate the courteous and well-mannered demeanor of the employees, which enhances their stay.
Overall, the professional and respectful attitude of the staff, coupled with their cheerful and cooperative behavior, leaves a lasting positive impression on visitors.
Wi-Fi
Parking
Yes, Donatello Jeddah Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Donatello Jeddah Hotel.
No, Donatello Jeddah Hotel doesn't allow dogs.
Yes, parking facilities are available at Donatello Jeddah Hotel.
Yes, Donatello Jeddah Hotel has a gym.
Location Show Map
More Options
