Habitat Hotel All Suites - Jeddah
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Summary of reviewsHabitat Hotel All Suites - Jeddah boasts an exceptional location, strategically situated near the airport, which provides easy access to key services and attractions. This makes it an ideal choice for business travelers and tourists alike. Guests particularly appreciate the proximity to shopping centers like the Mall of Arabia and the upscale neighborhood in which the hotel resides. The tranquil and peaceful ambiance, coupled with spacious rooms and ample parking, enhances the overall guest experience. The hotel's impressive design and website also receive positive remarks.
The hotel offers a varied and plentiful breakfast buffet, praised by many for its quality and delicious nature with breakfast served until 11 o'clock. However, some guests have pointed out areas needing improvement, such as the inclusion of fresher options and better management during breakfast service. Similar mixed reviews extend to the dining experience with the food quality and restaurant ambiance receiving commendations, although concerns about management, waiting times and service pricing persist.
The rooms at Habitat Hotel All Suites are consistently described as spacious and well-furnished, ideal for families and travelers who appreciate a generous amount of space. Cleanliness and comfort are frequently highlighted, although there are mentions of outdated furniture and fixtures needing maintenance. Despite occasional issues with room allocation and noise, the hotel's spacious living spaces with amenities like dining areas and kitchenettes remain appealing.
Cleanliness at the hotel receives mixed reviews with some guests appreciating the overall tidiness and organized nature of the establishment. However, delayed or ignored room cleaning services and issues with outdated furniture and carpets are commonly noted. The swimming pool, although popular for its size and rooftop views, also faces critiques regarding cleanliness and maintenance.
Staff interactions garner both high praise and notable criticisms. Certain employees receive extensive commendations for their professionalism and helpfulness, which contributes positively to the overall guest experience. Nonetheless, the reception staff's lack of professionalism and slow service are recurring concerns, suggesting a need for better training and guest handling.
Internet services at the hotel fall short with frequent mentions of weak and intermittent Wi-Fi. Despite this, the rooftop swimming pool, considered a delight by many and the family-friendly environment with spacious accommodation options are substantial positives.
Overall, Habitat Hotel All Suites - Jeddah is a solid three-star establishment offering clean, comfortable accommodations and a convenient location. While the hotel meets basic standards and provides essential amenities, significant improvements in service, cleanliness and maintenance are necessary to elevate it beyond its current rating. With a thorough update to its facilities and better staff training, the hotel has the potential to enhance its guest experience substantially.
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The hotel offers a varied and plentiful breakfast buffet, praised by many for its quality and delicious nature with breakfast served until 11 o'clock. However, some guests have pointed out areas needing improvement, such as the inclusion of fresher options and better management during breakfast service. Similar mixed reviews extend to the dining experience with the food quality and restaurant ambiance receiving commendations, although concerns about management, waiting times and service pricing persist.
The rooms at Habitat Hotel All Suites are consistently described as spacious and well-furnished, ideal for families and travelers who appreciate a generous amount of space. Cleanliness and comfort are frequently highlighted, although there are mentions of outdated furniture and fixtures needing maintenance. Despite occasional issues with room allocation and noise, the hotel's spacious living spaces with amenities like dining areas and kitchenettes remain appealing.
Cleanliness at the hotel receives mixed reviews with some guests appreciating the overall tidiness and organized nature of the establishment. However, delayed or ignored room cleaning services and issues with outdated furniture and carpets are commonly noted. The swimming pool, although popular for its size and rooftop views, also faces critiques regarding cleanliness and maintenance.
Staff interactions garner both high praise and notable criticisms. Certain employees receive extensive commendations for their professionalism and helpfulness, which contributes positively to the overall guest experience. Nonetheless, the reception staff's lack of professionalism and slow service are recurring concerns, suggesting a need for better training and guest handling.
Internet services at the hotel fall short with frequent mentions of weak and intermittent Wi-Fi. Despite this, the rooftop swimming pool, considered a delight by many and the family-friendly environment with spacious accommodation options are substantial positives.
Overall, Habitat Hotel All Suites - Jeddah is a solid three-star establishment offering clean, comfortable accommodations and a convenient location. While the hotel meets basic standards and provides essential amenities, significant improvements in service, cleanliness and maintenance are necessary to elevate it beyond its current rating. With a thorough update to its facilities and better staff training, the hotel has the potential to enhance its guest experience substantially.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
About Habitat Hotel All Suites - Jeddah
License: 10008872
Guest Reviews
Location
Guests appreciate the proximity to shopping centers like the Mall of Arabia, as well as the upscale neighborhood the hotel resides in. For those with family visits or business commitments, the central positioning is deemed particularly advantageous, placing them close to almost everything they need.
While some reviewers note the hotel's proximity to busy roads, the general consensus remains positive regarding its accessibility and the cleanliness of the rooms. The hotel's impressive website and excellent design also receive commendations, enhancing the overall guest experience.
Operations and size of rooms add to the comfort, reinforcing Habitat Hotel All Suites as a convenient and well-positioned choice for travelers visiting Jeddah.
Breakfast
However, there are some areas flagged for improvement. A few guests found the breakfast to be less than expected or average with some describing it as modest, simple or even very poor. Issues such as cold food from room service and a lack of fresh juices were mentioned. The need for more variation and an experienced chef was also pointed out. Additionally, there were complaints about the lack of professionalism and respect during breakfast and the excessive prices for food.
Overall, while there are positive aspects to the breakfast experience at the Habitat Hotel All Suites, there is consensus among some reviewers that improvements are needed to meet higher expectations.
Dinner
The restaurant's atmosphere is described as comfortable and stylish, contributing positively to the overall dining experience. Staff interactions receive commendations for being friendly, helpful and efficient, especially during the check-in and check-out process.
On the downside, there are concerns about the management and a need for improvement in the top-floor restaurant. Some guests experienced long waiting times for orders, including an instance of a cappuccino taking an hour and a half. There are complaints about the restaurant lights being turned off while guests were still dining, which reflects poorly on the management. Additionally, the café's coffee needs better attention in terms of quality and flavor.
Service prices at the restaurant and café are considered exaggerated by several guests, adding to the mixed reviews. Moreover, the availability of the restaurant at specific times and the lack of lunch or dinner options through room service disappointed some visitors.
Overall, while the food quality and restaurant ambiance are strong points, there are significant opportunities for improving management, service consistency and pricing at Habitat Hotel All Suites.
Rooms
Despite the many positive comments about room size and cleanliness, some guests have noted a need for maintenance, particularly concerning the furniture and fixtures. There are mentions of worn-out carpets, outdated furniture and small TV screens that don't match the suite's size. Some rooms have unpleasant odors, likely due to old or faulty carpets and ventilation issues. Additionally, a lack of proper window ventilation in some rooms was a common concern, as well as ineffective curtains that fail to block sunlight.
The superior suites and royal suites offer luxurious accommodations with nice views, although issues such as dirty carpets and a necessity for general upkeep were noted. Some guests also pointed out occasional problems with room allocation and noise disturbances from maintenance staff.
Despite these drawbacks, the Habitat Hotel All Suites remains an attractive option for those seeking spacious living spaces with essential amenities like dining areas and kitchenettes. The hotel's location is convenient and offers a tranquil environment close to essential services with additional leisure options like a rooftop café and a swimming pool. However, guests have advised that a thorough renovation and update of the furniture would significantly enhance the overall experience.
Beds
Cleanliness
However, numerous guests expressed concerns regarding cleanliness. Several reviews pointed out that room cleaning services were delayed or ignored, leading to bad odors and dissatisfaction. Common complaints included outdated furniture, dusty curtains and floors and old, dirty carpets. The bathroom cleanliness frequently fell short of expectations with mentions of old, worn-out towels and dirty walls. Issues with cleaning tools and a lack of housekeeping staff further compounded these problems.
The swimming pool also drew criticism for needing more cleanliness and attention. Despite the hotel's facilities and location receiving favorable comments, the cleanliness of the rooms and common areas remains an area with significant room for improvement.
Staff
However, the hotel also faces critiques, particularly regarding the reception staff. Several reviews mention unprofessional behavior, poor treatment and slow service. There are instances of receptionists being unavailable, inexperienced or even engaging in activities inappropriate for their role, such as leaving to smoke or being involved in disputes that led to police involvement. The need for better training for the reception staff is a recurring theme, as is the call for improving guest communication and handling.
Despite some negative experiences, many guests have had enjoyable stays, expressing gratitude for the courteous and helpful behavior of certain staff members. The positive experiences outweigh the challenges, but the hotel's management could benefit from addressing the highlighted issues to enhance overall guest satisfaction.
Wi-Fi
Pool
However, several reviews have highlighted areas needing improvement. There are frequent mentions of the need for more thorough cleaning of the pool floor and better maintenance overall. Some guests pointed out the lack of relaxation chairs and umbrellas around the pool, which can make the experience less comfortable, especially during the day. Additionally, there have been concerns over the inconsistent pool timings, which some found inconvenient.
Despite these points, visitors generally find the pool area to be a delightful part of their stay. With a few enhancements and consistent attention to maintenance, the pool at Habitat Hotel All Suites has the potential to be an even more attractive feature for hotel guests.
Family
3 Star
Business
Accessible
Honeymoon
Yes, Habitat Hotel All Suites - Jeddah has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Habitat Hotel All Suites - Jeddah.
No, Habitat Hotel All Suites - Jeddah doesn't allow dogs.
No, parking facilities aren't available at Habitat Hotel All Suites - Jeddah.
Yes, Habitat Hotel All Suites - Jeddah has a gym.
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