World > Middle East > Saudi Arabia > Mecca > Hotels in Jeddah > Kyona Al Qurayat - كيونا القريات

Kyona Al Qurayat - كيونا القريات

Jeddah , 6621 Al Lujayn (Show on Map)

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

Info

Summary of reviewsKyona Al Qurayat - كيونا القريات receives generally positive reviews with notable strengths and areas for improvement.

The hotel's **location** is a mixed bag. Some guests appreciate its proximity to historic Jeddah and the Corniche market, as well as its placement in a safe, residential neighborhood. However, many note significant challenges, such as heavy construction and demolition around the area, broken and unpaved access roads and a lack of nearby services and attractions. This makes the location less ideal for those seeking convenience and immediate access to popular sites.

**Rooms** at Kyona Al Qurayat often garner praise for their spaciousness and amenities, such as air conditioning, washing machines and Smart TVs. Clean and comfortable accommodations are frequently highlighted, bolstered by positive interactions with respectful and helpful staff. However, there are recurring issues with upkeep and maintenance, including dirty rooms, broken fixtures and pest infestations, suggesting that more consistent maintenance could enhance the guest experience.

**Cleanliness** is generally commended. Many guests appreciate the well-maintained rooms and common areas with housekeeping staff receiving praise for their diligence. Though occasional lapses in cleanliness, such as unclean floors or bathrooms and the presence of insects, are reported, they seem to be exceptions rather than the norm.

The **staff** at Kyona Al Qurayat receive high praise for their friendliness, helpfulness and respectfulness. Receptionists, in particular, are often singled out for their professional demeanor and willingness to assist guests, contributing significantly to a positive stay. Despite isolated incidents of less cooperative behavior, the majority of feedback highlights the staff's excellent customer service.

The hotel's **free WiFi** is consistently criticized for its poor reliability. Many guests report weak connections and frequent disconnections, especially after midnight with some indicating that WiFi works only in the reception area. These issues suggest that guests might need alternative internet solutions during their stay.

**Parking** facilities are generally appreciated with ample options both inside and outside the hotel. Underground and private parking spaces offer convenience, though some guests mention challenges with basement access and tight spaces. Despite these minor issues, the availability of parking is viewed positively.

For **families**, Kyona Al Qurayat offers a safe and clean environment with suitable family rooms that contribute to a comfortable stay. However, the lack of nearby amenities and occasional noise disturbances can detract from the overall experience, suggesting that it may be better suited for single travelers or those without children.

The **beds** see mixed reviews. While many guests find them comfortable, complaints about combining two single beds to form a double and occasional issues with bed linen cleanliness affect satisfaction. Addressing these concerns could improve the overall sleep experience.

Kyona Al Qurayat's **accessibility** receives mixed reviews. Although the hotel is easily accessible from public transport and offers convenient parking for those with disabilities, navigating the hotel can be challenging. Specifically, difficulties with access points and the presence of an elevator only on one side of the building present obstacles that, if addressed, could improve accessibility for all guests.

In summary, Kyona Al Qurayat - كيونا القريات presents a generally positive experience with its spacious rooms, commendable cleanliness and outstanding staff service. However, challenges with location, WiFi reliability and maintenance issues suggest areas for improvement to enhance the overall guest experience.
Show more

Categories

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Hotel with Parking

Cheap Hotel

Accessible Hotel

Room Types

About Kyona Al Qurayat - كيونا القريات

License: 42006203

Guest Reviews

Location

Kyona Al Qurayat - كيونا القريات has a mixed bag when it comes to its location. Positively, the hotel is conveniently close to historic Jeddah and some guests appreciate the proximity to amenities and markets. Visitors also note that the hotel is situated in a safe, although somewhat old, residential neighborhood. For those aiming to stay specifically in the south of Jeddah, the hotel location is very suitable and offers easy access to the Corniche market.

However, there are several challenges regarding its location. The area surrounding the hotel is described as being under heavy demolition and construction, making the roads difficult to navigate. Access roads are often reported as broken, unpaved or blocked, causing difficulty in reaching the hotel. The lack of street lights contributes to a sense of unease, especially at night. Guests consistently mention the absence of nearby services, facilities or tourist attractions and the neighborhood itself is often described as old, dark and somewhat deserted. Being far from the main city and other points of interest, the location might not be ideal for those looking for convenience and immediately accessible attractions.

In summary, while Kyona Al Qurayat may offer some advantages in terms of proximity to certain historic areas and specific needs, its remote location, lack of nearby amenities and challenging access conditions pose significant drawbacks for potential guests.

Rooms

Kyona Al Qurayat offers spacious rooms that are well-equipped with amenities such as air conditioning, washing machines and Smart TVs. Guests frequently highlight the ample size of the rooms and note that the bedsheets and blankets are often fresh. Many reviews mention the cleanliness of the apartments and rooms with some guests satisfied by timely room cleaning services. The staff, including receptionists, generally receive positive feedback for their respectfulness and good service.

However, the hotel's upkeep and maintenance appear inconsistent. Several guests have encountered issues such as dirty rooms, dripping ceilings, broken bathroom fixtures and kitchen sinks in need of repair. Noise disturbances from children in the hallways and poor sound isolation between rooms have also been noted. Additionally, some rooms were reported to be infested with pests like cockroaches and flies, contributing to the dissatisfaction concerning the overall cleanliness.

While the spaciousness and some amenities meet guest expectations, there are recurring complaints about the room furniture needing cleaning or replacement and some guests have found the images on booking platforms to be misleading. Despite these issues, when maintained properly, the rooms are described as comfortable and accommodating, highlighting that consistent maintenance and better hygiene could significantly improve the guest experience at Kyona Al Qurayat.

Beds

Kyona Al Qurayat sees a mixed reception when it comes to the beds. While many guests found the beds and mattresses to be very comfortable, providing a restful experience, others had reservations about the quality and arrangement. The practice of combining two single beds to form a double bed left some guests dissatisfied, as it compromised comfort and cohesion. Cleanliness of bed linens also varied with some reports of unclean bed covers and even instances of pests. Overall, while many guests appreciated the comfort of the beds, there remains room for improvement in terms of bed arrangement and cleanliness.

Cleanliness

Kyona Al Qurayat stands out for its commendable level of cleanliness, consistently praised by guests for its well-maintained rooms and common areas. The majority of reviews highlight the cleanliness of apartments with many noting that rooms are clean, comfortable and organized. Numerous guests have expressed their appreciation for the general tidiness of the furnishings and the proactive housekeeping staff, who ensure rooms and apartments are cleaned promptly.

Despite the generally positive feedback, there are occasional criticisms. Some guests noted cleanliness issues, including unclean floors, bathrooms and the presence of insects. There have been mentions of specific cleanliness lapses, such as finding hair in the bed or toilet and dirty kitchen utensils. However, these complaints seem to be exceptions rather than the rule and many also highlighted the courteous and attentive staff who contributed to a pleasant and clean stay.

Overall, Kyona Al Qurayat offers a comfortable and clean environment with excellent staff dedication to cleanliness, making it a good choice for travelers seeking a welcoming and organized place to stay.

Staff

Kyona Al Qurayat receives high praise for its staff, who are frequently described as friendly, helpful and respectful. The employees exhibit excellent behavior and are seen as one of the best aspects of the stay. The receptionists, including individuals like Faras, Bakr Falatah and Mr. Mohamed Al-Qurashi, are particularly noted for their courteous treatment and professional demeanor. The young team at the reception shows strong cooperation and excellent manners, often going out of their way to assist guests. Notable mentions include actions such as offering personal chargers and being flexible with room changes and cleaning requests. Although there are occasional comments about uncooperative receptionists and suggestions for better guest interaction training, the majority of reviews highlight the staff’s high ethics, excellent customer service and prompt responses to queries. Overall, the staff at Kyona Al Qurayat stands out for their courtesy, professionalism and friendly interaction with guests.

Wi-Fi

The WiFi experience at Kyona Al Qurayat leaves much to be desired for guests seeking reliable internet connectivity. Numerous reviews highlight poor and weak internet connections with some guests noting that WiFi only works in the reception area and not in the rooms. Issues such as frequent disconnections, especially after midnight and periods of complete internet outages, are common complaints. Though there are sporadic mentions of good internet connection, these seem to be exceptions rather than the rule. Guests have reported that the internet sometimes becomes unusable, affecting even the functionality of the television. In summary, while enjoying a stay at Kyona Al Qurayat, it's advisable to have alternative internet solutions in place, as WiFi reliability seems inconsistent.

Parking

Kyona Al Qurayat offers ample parking options for its guests, both inside and outside the hotel. Visitors can enjoy spacious underground parking as well as dedicated private parking, ensuring peace of mind for those traveling by car. Despite a few reviews mentioning ongoing maintenance and some damage within the parking areas, many guests appreciated the abundance of available spaces. However, it's worth noting that some found the basement access challenging due to a steep, sharp road that could potentially damage vehicles. While in some instances, the parking spaces were described as tight or fewer in number, the hotel's provision for additional spaces was seen as a positive aspect. Overall, the hotel's parking facilities received favorable feedback for their availability and convenience.

Family

Kyona Al Qurayat - كيونا القريات offers a mixed experience for families based on guest reviews. On a positive note, this hotel is recognized for its family-friendly atmosphere and is considered a safe choice for those traveling with children. The family rooms are clean and contribute to a comfortable stay, providing a suitable environment for a family vacation.

However, some reviews highlight that the hotel might be more suitable for single travelers due to the lack of nearby amenities which are convenient for families. Additionally, there are concerns about noise, particularly from children moving furniture, which can detract from the overall experience. Some guests expressed dissatisfaction with the layout of family accommodations, mentioning that the beds, when joined together, can form a less practical sleeping arrangement.

In summary, while Kyona Al Qurayat earns points for safety and family-friendliness, potential guests should weigh these positive aspects against the noted drawbacks such as noise and less-than-ideal room configurations.

Accessible

Kyona Al Qurayat demonstrates a mixed experience for guests regarding accessibility, particularly for those with disabilities. On the positive side, the hotel is easily accessible from public transport, which can be a crucial factor for many travelers. Additionally, parking is notably convenient with dedicated slots available for people with disabilities, ensuring that guests can park their vehicles without unnecessary hassle.

However, some challenges make navigating the hotel less straightforward. Guests noted that access to the hotel can be difficult with specific mentions of trouble entering and exiting. The presence of an elevator only on one side of the building may pose an additional inconvenience for those requiring assistance. Despite these issues, the hotel does cater to accessibility needs to some extent, although there is room for improvement in providing a more seamless experience for all guests.

No, Kyona Al Qurayat - كيونا القريات doesn't have any pool.

No, a spa isn't available at Kyona Al Qurayat - كيونا القريات.

No, Kyona Al Qurayat - كيونا القريات doesn't allow dogs.

Yes, parking facilities are available at Kyona Al Qurayat - كيونا القريات.

No, Kyona Al Qurayat - كيونا القريات doesn't have a gym.

Location Show Map

More Options