Palette Luxury Mirage Hotel
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Summary of reviewsPalette Luxury Mirage Hotel boasts a central location in Jeddah, rendering it highly convenient for both tourists and business travelers. Guests appreciate its proximity to various amenities, such as restaurants, cafes, grocery stores and essential services, all within walking distance. Despite being further from the airport and some tourist attractions, its closeness to downtown Jeddah and the Red Corniche compensates well, offering easy access to key sights and the beach. The vibrant neighborhood, though slightly older, is complemented by the hotel's high standards of cleanliness and a wide array of nearby services, making it a practical and favored choice for visitors.
Guests frequently commend the breakfast for its delicious and varied options, often included in the room rate. The hotel's café serves items like cappuccinos and blueberry muffins, adding a delightful touch to the mornings. While there are occasional issues with service timing, the overall feedback on breakfast is positive with the availability of oriental options enhancing the experience. For those seeking variety, nearby restaurants offer additional breakfast choices.
The rooms at Palette Luxury Mirage Hotel are described as spacious, clean and equipped with modern amenities. Guests appreciate the comfortable and large rooms, well-maintained furniture and thorough cleaning services. However, some reviews mention minor maintenance issues, such as weak air conditioning and occasional hot water supply problems. Despite these, the overall comfort and cleanliness of the rooms receive favorable remarks.
The hotel excels in cleanliness with guests frequently highlighting the immaculate conditions of the rooms and common areas. The atmosphere is clean and relaxed, contributing to a comfortable stay. The cleaning staff is praised for their thoroughness and professionalism, ensuring the hotel remains spotless.
The staff at Palette Luxury Mirage Hotel receives consistent praise for their exceptional hospitality and efficiency. Guests mention specific individuals for their outstanding service, describing the team as friendly, polite and accommodating. The reception staff, in particular, is noted for their professionalism and prompt responses, creating a welcoming atmosphere from check-in onwards.
Free Wi-Fi is appreciated by guests for its generally reliable and fast connection, meeting the needs of most visitors. However, some guests mention stability issues with the internet, suggesting room for improvement in this area.
The hotel is noted for its family-friendly environment with guests praising the attentiveness to children's needs. The proximity to family-friendly restaurants and the accommodating nature of the staff makes it a suitable choice for family stays.
Beds at Palette Luxury Mirage Hotel receive mixed feedback with many guests praising their comfort and the cleanliness of the bedding. However, some guests find the mattresses uncomfortable and suggest improvements. Overall, the hotel maintains a reputation for providing cozy and well-kept beds, contributing to a restful stay.
As a three-star establishment, Palette Luxury Mirage Hotel offers good value for money, particularly for short stays. Guests highlight its clean and comfortable atmosphere, well-maintained new property and cooperative staff. Although there are occasional comments about the need for furniture upkeep, the hotel is praised for being one of the cleanest in its category, offering a satisfactory experience overall.
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Guests frequently commend the breakfast for its delicious and varied options, often included in the room rate. The hotel's café serves items like cappuccinos and blueberry muffins, adding a delightful touch to the mornings. While there are occasional issues with service timing, the overall feedback on breakfast is positive with the availability of oriental options enhancing the experience. For those seeking variety, nearby restaurants offer additional breakfast choices.
The rooms at Palette Luxury Mirage Hotel are described as spacious, clean and equipped with modern amenities. Guests appreciate the comfortable and large rooms, well-maintained furniture and thorough cleaning services. However, some reviews mention minor maintenance issues, such as weak air conditioning and occasional hot water supply problems. Despite these, the overall comfort and cleanliness of the rooms receive favorable remarks.
The hotel excels in cleanliness with guests frequently highlighting the immaculate conditions of the rooms and common areas. The atmosphere is clean and relaxed, contributing to a comfortable stay. The cleaning staff is praised for their thoroughness and professionalism, ensuring the hotel remains spotless.
The staff at Palette Luxury Mirage Hotel receives consistent praise for their exceptional hospitality and efficiency. Guests mention specific individuals for their outstanding service, describing the team as friendly, polite and accommodating. The reception staff, in particular, is noted for their professionalism and prompt responses, creating a welcoming atmosphere from check-in onwards.
Free Wi-Fi is appreciated by guests for its generally reliable and fast connection, meeting the needs of most visitors. However, some guests mention stability issues with the internet, suggesting room for improvement in this area.
The hotel is noted for its family-friendly environment with guests praising the attentiveness to children's needs. The proximity to family-friendly restaurants and the accommodating nature of the staff makes it a suitable choice for family stays.
Beds at Palette Luxury Mirage Hotel receive mixed feedback with many guests praising their comfort and the cleanliness of the bedding. However, some guests find the mattresses uncomfortable and suggest improvements. Overall, the hotel maintains a reputation for providing cozy and well-kept beds, contributing to a restful stay.
As a three-star establishment, Palette Luxury Mirage Hotel offers good value for money, particularly for short stays. Guests highlight its clean and comfortable atmosphere, well-maintained new property and cooperative staff. Although there are occasional comments about the need for furniture upkeep, the hotel is praised for being one of the cleanest in its category, offering a satisfactory experience overall.
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About Palette Luxury Mirage Hotel
License: 10008414
Guest Reviews
Location
While some reviews mention that the hotel is a bit far from the airport and tourist attractions, it compensates with its closeness to downtown Jeddah and the Red Corniche. The central location allows for short rides to key sights and the beach, making it a practical choice for those looking to explore the city. Despite being on a busy street, the convenience of being near supermarkets, the local market, hospitals and various shopping opportunities is frequently highlighted.
The neighborhood is described as vibrant, albeit slightly older, but the overall sentiment points to the hotel's excellent location, cleanliness and the wide array of nearby services. Visitors find it easy to access the city's main spots and appreciate the cost performance and comfort of their stay. For those seeking a blend of urban convenience and accessibility, the Mirage Hotel stands out as a favored option in Jeddah.
Breakfast
Although some guests faced issues with the timing and availability of the breakfast service, leading to inconveniences, those who did experience the breakfast mostly found it to be very good. There were mentions of amazing oriental breakfast options that added a special touch to their morning meals. In particular, guests highlighted the special and delicious aspect of the breakfast, often included in their room rate. For those seeking more variety, the beautiful and popular surrounding restaurants also provide ample opportunities for an enjoyable breakfast experience outside the hotel.
Overall, while there is room for improvement in ensuring breakfast availability and timing, the breakfast provided has garnered positive remarks for its taste and variety.
Rooms
However, several guests pointed out that the room cleaning process requires following a specific procedure, which some found inconvenient. There were also mentions of minor maintenance issues, such as water dripping from the AC, weak air conditioning and occasional hot water supply problems. Some rooms had carpets that appeared worn out and in need of replacement, while a few reviewers noted that the insulation was inadequate, leading to noise disturbances.
Although the hotel facilities and room furnishings received generally favorable reviews, a few guests felt the room rate was somewhat high for the offered quality. Connectivity issues with rooms having a shared door and problems with bathroom drainage were also mentioned. Overall, Palette Luxury Mirage Hotel appears to offer a comfortable stay with spacious and clean rooms, albeit with some occasional maintenance and service issues.
Beds
On the downside, a few guests have critiqued the beds for not being comfortable enough, mentioning that the mattresses could be firmer or need replacing. Some reviews note instances where single beds had to be combined to form a double bed, suggesting a mismatch between room arrangements and guest expectations. Despite these occasional issues, the hotel appears to maintain a reputation for providing comfort through its well-kept beds and clean linens, making it a popular choice for families seeking a restful stay.
Cleanliness
The hotel’s atmosphere is described as both clean and relaxed, contributing to a comfortable and tranquil stay. Guests appreciate the fresh and pleasant scents encompassing the hotel, which adds to a welcoming ambiance. The cleaning staff receives high praise for their thoroughness and professionalism, ensuring the hotel remains impeccably clean.
Additionally, guests note the hotel’s location in the city center, making it a convenient base for accessing nearby services and attractions. The friendliness and hospitality of the staff, particularly their accommodating nature, enhance the overall guest experience.
In summary, Palette Luxury Mirage Hotel stands out for its unparalleled cleanliness, professional staff and pleasant environment, making it a top choice for a comfortable and serene stay in the heart of Jeddah.
Staff
Guests also commend the staff's generosity, cooperation and exemplary hospitality, frequently underlining the meticulous cleanliness managed by the team. The customer service is regarded as top-notch with employees always ready to assist, ensuring that guests’ needs are promptly and courteously addressed. The hotel's commitment to guest comfort and quality is evident through their professional and ethical treatment of all visitors.
In summary, the staff's dedication at 'Palette Luxury Mirage Hotel' shines through in guest experiences, creating a welcoming and well-organized environment that leaves a lasting impression of warmth and exemplary service.
Wi-Fi
Family
3 Star
The cooperative and attentive staff contribute to a calm and well-organized environment. Despite some comments about the need for furniture maintenance and outdated carpets, the hotel receives praise for being one of the cleanest in its category. However, certain reviews suggest that while the hotel offers good value for money, there are similarly priced alternatives that may offer a better overall experience.
No, Palette Luxury Mirage Hotel doesn't have any pool.
No, a spa isn't available at Palette Luxury Mirage Hotel.
No, Palette Luxury Mirage Hotel doesn't allow dogs.
No, parking facilities aren't available at Palette Luxury Mirage Hotel.
No, Palette Luxury Mirage Hotel doesn't have a gym.
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