Urban Suite - George Town
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Summary of reviewsUrban Suite - George Town offers an inviting stay with numerous positive attributes that make it a favorite among visitors. Its strategic location provides a tranquil yet accessible retreat near the vibrant center of Penang, where guests can enjoy stunning city and sea views from large bay windows. The accommodations are highly praised for their spacious, light-filled rooms that foster a relaxing atmosphere, enhanced by thoughtful amenities such as large TVs, washing machines, and air conditioning. Families benefit from ample space and kid-friendly facilities, including a delightful swimming pool that caters to guests of all ages with its beautiful design and cleanliness.
The friendly and accommodating staff receive consistent commendation for their exceptional service, ensuring guests feel welcome and supported throughout their stay. Although there are mixed reviews regarding cleanliness and parking logistics, many guests appreciate the clean and cozy environment, comfortable beds, and the convenience of free parking located beneath the building. Despite minor feedback on linens and towels, the overall experience at Urban Suite remains pleasant, with its accessibility and well-equipped accommodations contributing to its appeal. Visitors often express a desire to linger longer, drawn by the magnificent views and welcoming atmosphere.
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The friendly and accommodating staff receive consistent commendation for their exceptional service, ensuring guests feel welcome and supported throughout their stay. Although there are mixed reviews regarding cleanliness and parking logistics, many guests appreciate the clean and cozy environment, comfortable beds, and the convenience of free parking located beneath the building. Despite minor feedback on linens and towels, the overall experience at Urban Suite remains pleasant, with its accessibility and well-equipped accommodations contributing to its appeal. Visitors often express a desire to linger longer, drawn by the magnificent views and welcoming atmosphere.
Accessible Hotel
This hotel offers entire units that are wheelchair accessible and accessible by lift. Some rooms feature a walk-in shower and bidet in the private bathroom, with soundproofed windows available for guest comfort.
Hotel with Outdoor Pool
This hotel offers an infinity swimming pool, a plunge pool, a jacuzzi, and a sauna, providing a variety of aquatic relaxation options for guests.
Hotel with EV Charging Stations
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Hotel with Gym
Small Hotel
Guest Reviews
Urban Suite - George Town boasts a strategic and central location that's highly favorable for those exploring Penang. Situated near the coastline facing the Malaysian mainland, the lodging offers stunning city and sea views, particularly from its large bay windows. Guests appreciate the quiet and comfortable surroundings, which provide a relaxing retreat from the hustle and bustle of the city. The area is noted for its calmness while still being just minutes away from Georgetown’s vibrant center, making it an excellent choice for travelers looking to be near tourist hotspots. It’s convenient for both walking and driving, with easy access to the expressway and free parking available. Ideal for family stays, the geographical environment supports cost-effective living with the advantage of nearby amenities. While dining and shopping may require a bit of travel, the responsive host and new, well-equipped accommodations contribute to a pleasant experience, making Urban Suite a desirable option for visitors seeking tranquility and accessibility in Penang.
Nestled in the vibrant surroundings of Penang Island, Urban Suite - George Town offers a refreshing blend of comfort and convenience, drawing praise for its spacious, light-filled rooms that seem to enhance the already calm ambiance. Guests relish the relaxing mood crafted by clean and cozy accommodations, where thoughtful amenities like a large TV, washing machine, and air conditioning ensure a seamless stay. Each room hosts a fantastic sea view, transforming nightlife into a visual delight while extending a generous invitation to unwind.
Families appreciate the strategic location paired with ample space and kid-friendly play facilities. With new property features, the alluring swimming pool stands out, offering a delightful escape for all ages. The accommodation is particularly remarkable for its cleanliness, equipped with three bedrooms and two bathrooms to accommodate larger groups comfortably. Visitors are often enamored by the magnificent views, accentuating the hotel’s appeal and creating an unwelcome desire to linger a little longer.
Urban Suite in George Town has received notable praise for its beds, with many guests highlighting the comfort they provide. Visitors commonly mention that both the beds and pillows are cozy and provide a generous size, ensuring a restful sleep experience. While there is a mention of a broken bed and a hard mattress on one of the double beds, it seems these issues did not significantly detract from the overall comfort of the accommodations. Additionally, the room cleanliness, including provisions such as ice, enhances the stay experience further. However, feedback suggests that the hotel could improve on its linens, as some guests noted the lack of bedsheets, and the use of mattress protectors alone might not meet usual expectations. Towels are another area recommended for improvement, as they were frequently described as small or worn, with sizes akin to face towels rather than bath towels. Despite these areas noted for enhancement, the proximity to Georgetown and amenities like a big smart TV contribute positively to the overall appeal of Urban Suite.
Urban Suite - George Town offers a mixed experience when it comes to cleanliness. While several guests noted the cleanliness of their accommodations, highlighting clean and comfortable rooms along with well-maintained facilities, others felt the cleanliness standards could be improved. Many found the apartments very clean, cozy, and furnished, even with thoughtful details like ice prepared in the room. The overall environment is often pleasing, with positive mentions of city and ocean views. However, there were a few conflicting opinions, with some guests pointing out issues such as dirty water smells in the bathroom and concerns about hygiene in specific units. Although cleanliness is generally commended by many, experiences may vary for some regarding certain areas of the suites.
Urban Suite in George Town garners praise from guests for its exceptionally friendly and helpful staff. Reviewers consistently mention how accommodating and polite the team is, often highlighting their willingness to go above and beyond to assist guests. The owner receives special recognition for their helpfulness, even going out of their way to ensure guests have what they need at any time of day or night. Visitors comment on the ease of communication with the staff, who strike a balance between thoroughness and friendliness. While a few negative experiences are noted regarding check-in assistance and communication via WhatsApp, the majority of reviews underline a positive and welcoming atmosphere created by the staff at Urban Suite.
Urban Suite in George Town boasts an impressive pool area that consistently receives praise from guests. Visitors highlight the beauty and cleanliness of the swimming facilities, noting that both adults and children find them enjoyable. Families particularly appreciate the children's pool and water play area, which offer endless fun for the little ones. The infinity pool provides a stunning view from the 11th floor, making it a favorite spot for relaxation and taking in the surroundings. Overall, guests commend the excellent facilities, remarking on the well-maintained and attractive pool area that enhances their stay.
Urban Suite in George Town presents a mixed bag regarding parking, making it an important consideration for potential guests. It provides designated parking spaces right below the building, which are generally easy to access and locate. However, some may find the journey to the parking levels quite challenging, as spaces are located on higher floors, typically around level 7 to 10, and require circular climbs. This layout might pose a challenge for guests unfamiliar with such arrangements. Additionally, guests have noted that the parking lot feels distant from the elevator, which can be inconvenient for transporting luggage. Furthermore, parking availability is limited, accommodating just one car, and extra charges apply for additional vehicles. While some issues have been raised about the logistics and associated costs, the convenience of having dedicated parking underneath the building does provide ease for those willing to navigate the challenges.
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Location
Rooms
Families appreciate the strategic location paired with ample space and kid-friendly play facilities. With new property features, the alluring swimming pool stands out, offering a delightful escape for all ages. The accommodation is particularly remarkable for its cleanliness, equipped with three bedrooms and two bathrooms to accommodate larger groups comfortably. Visitors are often enamored by the magnificent views, accentuating the hotel’s appeal and creating an unwelcome desire to linger a little longer.
Beds
Cleanliness
Staff
Pool
Parking
Yes, Urban Suite - George Town has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Urban Suite - George Town.
No, Urban Suite - George Town doesn't allow dogs.
Yes, parking facilities are available at Urban Suite - George Town.
Yes, Urban Suite - George Town has a gym.
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