Hotel Jerez & Spa
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Jerez & Spa is highly regarded for its strategic location, situated ideally for local events like the Féria del Caballo and the Royal Andalusian Riding School. Though not centrally located, the hotel is accessible to the city's old town, a pleasant 20-30 minute walk or short drive away and offers free parking—a convenient perk for those traveling by car. Nestled in a tranquil residential area, it provides a peaceful retreat from the bustling city, making it an appealing choice for both leisure travelers and event attendees.
Breakfast at the hotel is frequently praised for its extensive and varied selection, including an abundance of hot and cold dishes such as breads, cold cuts and fruits. The ambiance is enhanced by the option to dine overlooking the pool area. Although the coffee and bread offerings have room for improvement and the timing could be more accommodating for early risers, the overall breakfast experience receives high marks for quality and variety.
Dining options at Hotel Jerez & Spa have garnered mixed reviews. The on-site restaurant AQ35 is lauded for its fantastic meals, attentive service and an impressive range of local sherries. However, some guests noted issues such as repetitive menus and underwhelming main courses. Despite these occasional inconsistencies, the dining experience, especially on the terrace, is highlighted as generally positive due to thoughtful touches, quality products and friendly staff.
Rooms at the hotel are consistently described as spacious, comfortable and clean, featuring modern furnishings and amenities like effective air conditioning and furnished balconies with pleasant views. While some guests report outdated furniture and noise issues, the overall sentiment is favorable. Guests particularly appreciate the room size, cleanliness and the tranquil environment.
Hotel Jerez & Spa's commitment to cleanliness is evident across various guest experiences. Rooms and common areas are meticulously maintained by a diligent staff, although minor issues such as stained towels and occasional lapses in room maintenance are noted. Nonetheless, the hotel's cleanliness and the staff's efforts are widely praised, contributing to a comfortable stay.
The hotel staff consistently receive high praise for their friendly, helpful and professional service. With specific mentions of individuals going above and beyond, guests feel welcomed and attended to, enhancing the overall experience despite occasional language barriers.
WiFi at the hotel is generally reliable and fast, providing ease of access and stable connectivity in most areas. Although some guests report spotty connections, particularly on terraces, the majority find the WiFi satisfactory for everyday use.
The spa facilities offer a mixed experience. While many guests enjoy the range of amenities and professional massage services, others find the facilities outdated and the additional charges for usage disappointing. The spa's ambiance and outdoor pool are appreciated, but enhancements in accessibility, pricing and maintenance would improve the overall guest experience.
Similarly, the gym is seen as adequate for a basic workout with guests appreciating its availability. However, the equipment is often described as outdated and the space as limited, suggesting a need for renovation and better maintenance.
The outdoor swimming pool is a standout feature, celebrated for its size, cleanliness and beautiful surroundings. It offers a refreshing escape, though occasional cleanliness issues are noted. The pool area with ample sun loungers and a garden setting, is widely appreciated by guests.
The hotel's parking facilities are exceptional, offering ample, well-lit and monitored spaces for free. This convenience adds to the appeal, especially for those traveling by car, making it a stress-free experience.
In summary, Hotel Jerez & Spa provides a comfortable, clean and tranquil stay with excellent service, strategic location and commendable amenities, particularly the outdoor pool and parking facilities. While there are areas for improvement, such as the spa and gym, the overall guest experience is positive and inviting.
Categories
Breakfast at the hotel is frequently praised for its extensive and varied selection, including an abundance of hot and cold dishes such as breads, cold cuts and fruits. The ambiance is enhanced by the option to dine overlooking the pool area. Although the coffee and bread offerings have room for improvement and the timing could be more accommodating for early risers, the overall breakfast experience receives high marks for quality and variety.
Dining options at Hotel Jerez & Spa have garnered mixed reviews. The on-site restaurant AQ35 is lauded for its fantastic meals, attentive service and an impressive range of local sherries. However, some guests noted issues such as repetitive menus and underwhelming main courses. Despite these occasional inconsistencies, the dining experience, especially on the terrace, is highlighted as generally positive due to thoughtful touches, quality products and friendly staff.
Rooms at the hotel are consistently described as spacious, comfortable and clean, featuring modern furnishings and amenities like effective air conditioning and furnished balconies with pleasant views. While some guests report outdated furniture and noise issues, the overall sentiment is favorable. Guests particularly appreciate the room size, cleanliness and the tranquil environment.
Hotel Jerez & Spa's commitment to cleanliness is evident across various guest experiences. Rooms and common areas are meticulously maintained by a diligent staff, although minor issues such as stained towels and occasional lapses in room maintenance are noted. Nonetheless, the hotel's cleanliness and the staff's efforts are widely praised, contributing to a comfortable stay.
The hotel staff consistently receive high praise for their friendly, helpful and professional service. With specific mentions of individuals going above and beyond, guests feel welcomed and attended to, enhancing the overall experience despite occasional language barriers.
WiFi at the hotel is generally reliable and fast, providing ease of access and stable connectivity in most areas. Although some guests report spotty connections, particularly on terraces, the majority find the WiFi satisfactory for everyday use.
The spa facilities offer a mixed experience. While many guests enjoy the range of amenities and professional massage services, others find the facilities outdated and the additional charges for usage disappointing. The spa's ambiance and outdoor pool are appreciated, but enhancements in accessibility, pricing and maintenance would improve the overall guest experience.
Similarly, the gym is seen as adequate for a basic workout with guests appreciating its availability. However, the equipment is often described as outdated and the space as limited, suggesting a need for renovation and better maintenance.
The outdoor swimming pool is a standout feature, celebrated for its size, cleanliness and beautiful surroundings. It offers a refreshing escape, though occasional cleanliness issues are noted. The pool area with ample sun loungers and a garden setting, is widely appreciated by guests.
The hotel's parking facilities are exceptional, offering ample, well-lit and monitored spaces for free. This convenience adds to the appeal, especially for those traveling by car, making it a stress-free experience.
In summary, Hotel Jerez & Spa provides a comfortable, clean and tranquil stay with excellent service, strategic location and commendable amenities, particularly the outdoor pool and parking facilities. While there are areas for improvement, such as the spa and gym, the overall guest experience is positive and inviting.
Hotel near Golf Courses
The hotel is an ideal base for golf lovers, located within 5 km of Sherry Golf Jerez and 8 km of Montecastillo Golf. It lists a golf course within 2 miles as an available activity, providing convenient access to prominent local courses.
Hotel for Honeymoon
The hotel features a spa, offering relaxation and wellness treatments. Its amenities and services cater to a comfortable and pampering stay.
Hotel with Spa
This hotel features a full-service spa with hot stone massages, an indoor and outdoor pool, a sauna, and a steam room. Guests can enjoy the relaxing pool area, attractive gardens, and fitness area. It is located close to the city center providing easy access to local attractions.
Family Friendly Hotel
The hotel features a spa and pool, offering relaxation for parents and fun for kids. It is a good option for families looking for a balance between leisure and family-friendly activities.
Romantic Hotel
The spa facilities offer couples a chance to relax and rejuvenate together. The hotel provides comfortable accommodations and various amenities for a pleasant stay. Its location allows for exploring the surrounding area.
Hotel with Swimming Pool
Combining accommodation with spa facilities, this hotel offers a pool for relaxation and recreation. The added spa enhances the experience, making it ideal for guests seeking wellness and leisure.
Indoor Pool Outdoor Pool
Business Hotel
Hotel in Jerez de la Frontera, featuring spa facilities suitable for relaxation and business meetings. Offers various amenities and services for business-related stays.
Accessible Hotel
Hotel Jerez & Spa offers wheelchair access to common areas and provides handicapped parking. Facilities for disabled guests are available, including roll-in showers and lifts.
Hotel with Gym
The hotel features a fitness center and a spa. The spa includes an indoor pool, sauna, and oxygen tank. The fitness center is equipped with weight-training machines.
4-Star Hotel
This hotel features an outdoor swimming pool and spa facilities. It is set within attractive gardens and offers rooms with flat-screen TVs and a welcome glass of wine. The hotel features traditional decor and provides a comfortable and convenient stay.
Hotel with Outdoor Pool
Featuring an outdoor swimming pool within attractive gardens, this hotel provides a pleasant environment for relaxation. It also offers a poolside café-bar and a spa with an indoor pool.
Hotel with Indoor Pool
The hotel offers a heated indoor pool as part of its full-service spa, which includes massage cabins, a sauna, and a steam room. Some rooms are also equipped with private indoor hot tubs, enhancing the leisure and relaxation options for guests.
Hotel with Parking
Guest Reviews
Hotel Jerez & Spa enjoys favorable mentions regarding its strategic location, making it an appealing choice for visitors to Jerez. Positioned ideally for events like the Féria del Caballo and the Jerez horse fair, it's also conveniently situated to the Royal Andalusian Riding School, a draw for horse enthusiasts and event-goers.
Guests appreciate the free parking, a significant perk for those who prefer driving. Although the hotel is not centrally located, it offers easy access to the city center, which is about a 20 to 30-minute walk or a short drive away. For those who enjoy walking, the journey into the old town is generally described as pleasant and straightforward. The proximity to the airport and the central location make it convenient for travel.
Situated in a tranquil residential area, the hotel provides a peaceful retreat from the hustle and bustle of the city. The quiet location is ideal for those seeking some downtime after exploring. The neighborhood's calmness, coupled with spacious and clean accommodations, offers a restful stay.
The hotel's position, while a bit removed from the historic and commercial center, encourages exploration either by foot, car or public transport, which is readily accessible. Despite some noting the distance, the trade-off with the serene environment and the proximity to key attractions grants it praise, making it appealing for both event attendees and leisure travelers.
Hotel Jerez & Spa offers a breakfast experience that generally impresses guests with its quality and variety. The buffet breakfast is frequently described as very good or even excellent with many noting an extensive and varied selection of food that caters to different tastes. Noteworthy is the abundance of both hot and cold dishes, including breads, cold cuts and fruit, all of which are well-stocked and frequently replenished. Guests can enjoy their meal overlooking the hotel’s beautiful pool area, adding to the pleasant ambiance.
The coffee receives mixed reviews with some praising its excellence, while others suggest improvements. Additionally, some guests feel that the bread and pastries could be fresher. A few also mention that the breakfast timing might not be ideal for early risers or those working, as it starts rather late.
Despite these minor critiques, the breakfast remains a highlight for many, praised for its comprehensive offerings and quality products. The option to have breakfast on the terrace and the attentive service further enhance the overall positive experience. The setting is generally well-received for its cleanliness and ample dining space, making it a satisfying start to the day for most visitors.
Hotel Jerez & Spa features a variety of dining options that have left guests with mixed impressions. The on-site restaurant AQ35 has garnered praise for its good food, quality gastronomy and attentive service. Many guests enjoyed the delicious meals, the wide range of local sherries and the rich breakfast offerings, often describing the restaurant as fantastic, magnificent and excellent.
Despite these positive reviews, some guests experienced issues such as cold food and limited menu options. Specifically, several reviews mentioned disappointing dinner experiences due to repetitive menus and underwhelming main courses. However, when it comes to the adjacent restaurant next to the hotel, it received high recommendations for its delightful and reasonably priced cuisine.
Service at the hotel and its affiliated restaurants is generally well-regarded with many guests noting the friendliness and attentiveness of the staff. Dining on the terrace added to the pleasant experience for some visitors. Additionally, thoughtful touches like the variety of dishes offered, quality products and overall dining ambiance contributed to a satisfying stay.
In summary, Hotel Jerez & Spa shines with its culinary offerings at locations like AQ35 and the adjacent restaurant, even if occasional inconsistencies mar some guests' experiences. For those considering a stay, the diverse menu and excellent service make dining here a noteworthy aspect of their visit.
The rooms at Hotel Jerez & Spa are consistently praised for their spaciousness and comfort. Guests frequently highlight the large, well-furnished spaces and numerous amenities such as comfortable beds, effective air conditioning and modern furnishings. Many rooms offer beautiful balconies or terraces with pleasant views of the pool or gardens, enhancing the overall experience.
Cleanliness is another key strength, as the rooms are often described as tidy, bright and well-maintained. Guests appreciate the good quality and size of the bedrooms and bathrooms with some rooms featuring additional luxuries like hot tubs and bath spas.
However, not all feedback is positive. Several reviewers mention outdated furniture and the need for room renovations. Noise issues are occasionally reported due to rooms with adjoining doors or proximity to the main road. In some cases, limited electrical outlets and poor lighting have been noted.
Despite these drawbacks, the overall sentiment remains favorable with guests valuing the tranquility, spaciousness and cleanliness of the rooms. The hotel provides a comfortable and relaxing environment that meets most guests' expectations, especially for those occupying the upgraded or better-maintained rooms with pool views.
Hotel Jerez & Spa presents a mixed bag of experiences when it comes to its bedding. On the positive side, numerous guests praised the comfort of the beds, highlighting words like "very comfortable," "super comfortable," "excellent beds," and "extremely spacious comfortable beds." Many also noted the beds' suitability for a good night's sleep with some rooms boasting large and spacious beds, including genuine king-size options that added to the allure. The mattresses in several instances received commendations for their quality and comfort, contributing to a restful stay.
However, not all feedback was glowing. Some guests pointed out that the beds were less than ideal, citing issues such as hard mattresses, sagging or worn-out conditions and uncomfortable pillows. The presence of twin beds instead of king-size beds and the inconvenience of separate beds in some rooms also drew criticism. In a few instances, guests reported noise disturbances and discomfort due to thin walls and old bedding, which detracted from their overall experience.
In conclusion, while many visitors found the beds at Hotel Jerez & Spa to be of high comfort, there were consistent mentions of improvements needed in specific areas. The comfort level appeared to vary depending on room assignment with several guests calling for updates to ensure a uniformly restful experience.
Hotel Jerez & Spa impresses with its commitment to cleanliness, evident across various guest experiences. The hotel's rooms are consistently praised for being very clean, spacious and comfortable with impeccable daily housekeeping services described as excellent. Common areas, such as the terrace, bar and pool facilities, are noted for their spotless conditions, adding to the overall pleasant ambiance.
Facilities, including parking areas and the spa, maintain high hygiene standards, contributing to an environment that feels both safe and relaxing. Staff members, particularly the cleaning staff, play a crucial role in upholding this level of cleanliness, earning appreciation for their diligent efforts.
However, a few areas require attention. Some guests noted instances of stained towels and occasional issues with pool cleanliness. There were also mentions of outdated infrastructure and occasional lapses in room maintenance, such as dirty kettles and flooring issues. Despite these minor setbacks, the overall feedback highlights Hotel Jerez & Spa as a clean, well-maintained property with excellent staff, making it a desirable choice for travelers seeking comfort and hygiene.
The reviews for Hotel Jerez & Spa consistently highlight the commendable service provided by the hotel staff. Guests frequently describe the staff as exceedingly friendly, helpful and professional. Specific mentions include the attentiveness of the reception staff who are always willing to assist with bookings and excursions and Carlos Hidalgo at the front desk, noted for both his excellent sense of humor and professionalism.
The restaurant and housekeeping staff also receive high praise for their friendliness and efficient service. Many guests appreciated the personal touch, noting that the staff made them feel very welcome and at home during their stay. The flexibility and attentiveness of the personnel, including special mentions of individual staff members like Ana, were particularly noted.
Other positive comments highlight the kind and accommodating nature of all employees, the impeccable service standards and the overall pleasant and professional demeanor of the staff. The hotel's commitment to excellent customer service is evident with guests noting the staff’s willingness to go above and beyond to ensure a pleasant stay. Despite a few isolated mentions of language barriers, the overall sentiment is overwhelmingly positive, reflecting a staff dedicated to providing outstanding hospitality.
Hotel Jerez & Spa offers an overall satisfactory experience with its WiFi services. Many guests found the internet connection to be good and usable with specific mentions of ease of access and reliability in the rooms. The WiFi was often described as fast and stable with some noting no disruptions or issues during their stay. Free WiFi throughout the hotel is a plus, providing convenience for guests.
Some reviews, however, highlighted areas for improvement. Instances of unreliable WiFi were reported, particularly affecting certain areas like terraces. Despite these occasional setbacks, many guests expressed satisfaction with the WiFi, appreciating its general reliability and effectiveness for everyday use. While there were a few criticisms regarding connectivity issues, the majority of feedback leaned positively, making the WiFi at Hotel Jerez & Spa a generally dependable feature for a comfortable stay.
Hotel Jerez & Spa offers a mixed experience regarding its spa facilities with a blend of positive and critical feedback from guests. On the favorable side, the spa is often described as lovely, very cool and well worth the visit with guests particularly enjoying the massage services and finding the staff extremely helpful and polite. The spa area is well equipped and includes a range of facilities such as a heated pool, sauna, steam room, jacuzzi and dedicated massage rooms. Many guests have recommended the spa massage and have praised the outdoor area and pool as very nice.
However, several guests found the spa experience somewhat disappointing, mentioning that the facilities are outdated and in need of renovation. The spa area is also considered small and not very organized with limited access and charges for usage being a common complaint. Specific criticisms highlighted the high costs for limited time, the need for better maintenance and the unprofessionalism of some spa workers.
While the spa pools and circuit are appreciated, the overall sentiment points to a need for improvement in terms of accessibility, pricing and refurbishment. The hotel promotes itself as a spa destination but would benefit from addressing these issues to enhance the guest experience.
Hotel Jerez & Spa's gym receives a mix of feedback from guests. On the positive side, many appreciate the convenience of having gym facilities available, describing the gym as fine, well-equipped and free to use. Some guests describe it as small yet convenient and good for taking some exercise.
However, there are significant areas for improvement. The gym is often noted as being old and in need of updating. Guests mention that the equipment is not well maintained and communication with fitness staff can be lacking. For some, the gym's limited size and lack of full equipment, coupled with its tendency to be crowded, detract from the experience. Additionally, the opening hours, starting from 9am, are seen as restrictive for those wishing to start their day early with a workout.
In summary, while the gym at Hotel Jerez & Spa offers a basic space for exercise, it would greatly benefit from modernization and improved maintenance.
Hotel Jerez & Spa boasts a large and impressive outdoor swimming pool, frequently praised for its size, cleanliness and beauty. Guests often describe it as spacious, well-maintained and equipped with plenty of sun loungers, making it an ideal spot for relaxation. The pool area itself receives compliments for being beautiful and pleasant with some highlighting the surrounding garden as a wonderful feature. The availability of a pool bar is noted, although its service may sometimes be limited.
Despite the overwhelmingly positive remarks, a few guests pointed out occasional cleanliness issues in the pool area, including the presence of pigeons and some maintenance needs. For those seeking indoor options, it should be noted that access to the indoor pool requires an additional fee as it is part of the separate spa facility.
Overall, the outdoor pool at Hotel Jerez & Spa stands out as a highlight for many visitors, providing a refreshing escape, especially appreciated during hot days.
Hotel Jerez & Spa offers exceptional parking facilities for its guests. The convenience and safety of the parking are frequently highlighted with private and monitored options available. Guests can enjoy ample and spacious parking with many reviewers praising the fact that it is free and directly on-site. The parking area is well-lit, easy to reach from the highway and some spaces even offer covered carports. It's both accessible and safe, ensuring peace of mind for those traveling by car. Overall, the hotel's parking amenities are highly rated, making it an excellent choice for travelers who prioritize hassle-free parking.
Hotel Jerez & Spa offers a pleasant and family-friendly atmosphere, making it a good choice for family vacations. Guests consistently mention the friendly staff and their enjoyable experiences with family. The pool area often receives praise for its attractiveness, though there are occasional concerns about its safety for children. Nonetheless, children seem to love it, especially under the watchful eye of a diligent lifeguard.
The hotel's family rooms, though noted to be a bit small and dated, provide the necessary comfort and cleanliness. Parents appreciate the hotel's willingness to adapt menu options for children with dietary restrictions. Despite some noise in the early mornings, the overall quiet environment suits guests with young children well.
Families find both the hotel and its location conducive for family activities and events. The terrace area for breakfast and the convenient bathroom facilities also add to the hotel's family-friendly credentials. With a variety of kid-friendly choices and entertainment options, Hotel Jerez & Spa is a solid choice for those traveling with children.
Hotel Jerez & Spa is praised for being a magnificent hotel that offers very good value for money. Many guests recommend it highly, especially for a first visit, citing the good service provided by the staff. The hotel exudes the feeling of a four-star establishment with comfortable beds and an appealing pool area, which are aspects that guests particularly enjoy.
However, some reviews note that the hotel shows signs of needing refurbishment to fully meet the four-star standard. The age and condition of the rooms and furniture appear outdated to some guests, leading to mixed opinions on whether it fully meets the expectations of a four-star rating. Some feel that minor issues such as limited breakfast variety and weak coffee machines detract from the overall experience.
The location of the hotel may require access to a car or public transport. Despite these points of critique, the hotel remains a recommended choice due to its competitive pricing and improvements observed over recent years. The hotel holds charm and comfort that aligns with a four-star rating, though certain areas may benefit from refreshment to match guest expectations more closely.
Hotel Jerez & Spa caters well to business travelers with a range of amenities designed to meet their needs. The hotel offers good business facilities, including dedicated business rooms and a business center, equipped with high-speed internet and a strong Wi-Fi connection. Its strategic location is advantageous for business trips, making it convenient for those who need to be in the city center. The hotel provides a business-typed atmosphere suitable for professional stays. Additionally, structured parking is available, which adds to the convenience for business guests. However, the staff may come across as businesslike rather than overly friendly. Despite lacking some specific business services, the hotel meets the fundamental needs of business travelers effectively. The spa is small and some amenities like hot water and coffee availability could be improved, but overall, it's a good choice for business purposes.
Hotel Jerez & Spa is well-designed to accommodate guests with disabilities, offering various accessibility options. The hotel features wheelchair accessibility, including an easily accessible elevator. The surrounding area is spatially designed with good access to walking pathways, ensuring that it is accessible for all visitors, including those traveling by car. Guests with wheelchairs find the hotel particularly accommodating with attentive service and accessible facilities. The indoor pool is also available for people with wheelchair access, making it an inclusive option for everyone.
Hotel Jerez & Spa boasts a beautiful outdoor pool area that has garnered positive feedback from many guests. The pool is notably large, providing ample space for swimming and relaxing under the sun. Even in late October, the pool remains open, offering a pleasant amenity for visitors towards the end of the season. Guests appreciate the spacious, sunny environment and the opportunity to unwind on the provided sun loungers. Despite the occasional note about the need for improvements in pool cleaning and some areas of the pool facility, the overall sentiment is favorable. Visitors find the pool area to be enjoyable, not overly crowded and a highlight of their stay. Guests can look forward to a relaxing swim or taking a break in the beautiful outdoor surroundings of Hotel Jerez & Spa.
Hotel Jerez & Spa offers an indoor pool that adds to its suite of amenities, making it an appealing choice for guests looking for relaxation options. The hotel provides additional facilities such as a gym and spa, complementing the indoor pool. Rooms can be booked with a hot tub and access to the indoor pool, which enhances the experience for those seeking extra comfort and leisure.
However, visitors should be aware that access to the indoor pool is not included in the standard room price and carries an extra fee. The pool can only be accessed at specific times, starting from 11:30 am and requires booking a time slot in advance, which can be limiting. Despite these constraints, the indoor pool remains a valued feature, contributing to the overall appeal for guests prioritizing swimming and spa amenities during their stay.
Hotel Jerez & Spa offers facilities and amenities catering to honeymooners. Despite some limitations in room facilities and areas of old-fashioned decor, many guests found their honeymoon experiences to be great. However, there were occasional comments about the lack of special attention for wedding nights, suggesting that expectations for exclusive arrangements were not consistently met. Overall, while the hotel provides a positive experience for honeymooners, there may be room for improvement in terms of sleep arrangements and personalized services for honeymoon couples.
Hotel Jerez & Spa stands out as a premier destination for couples seeking a romantic getaway. The reviews emphasize an overall romantic atmosphere which resonates throughout the property. Couples frequent this hotel, drawn by its appeal for a romantic stay. Guests are warmly welcomed by the check-in staff, setting a pleasant tone for the rest of their visit.
The surroundings contribute significantly to the romance of the place. Many couples enjoyed a peaceful weekend, finding sanctuary in the well-kept grounds and relaxing by the pool. The on-site restaurant adds to the luxurious and romantic experience, providing fine cuisine that complements the overall ambiance of the hotel. Whether for a week of relaxation or a shorter romantic break, Hotel Jerez & Spa is repeatedly noted as a top choice for couples looking to enjoy quality time together in an idyllic setting.
Location Show Map
Location
Guests appreciate the free parking, a significant perk for those who prefer driving. Although the hotel is not centrally located, it offers easy access to the city center, which is about a 20 to 30-minute walk or a short drive away. For those who enjoy walking, the journey into the old town is generally described as pleasant and straightforward. The proximity to the airport and the central location make it convenient for travel.
Situated in a tranquil residential area, the hotel provides a peaceful retreat from the hustle and bustle of the city. The quiet location is ideal for those seeking some downtime after exploring. The neighborhood's calmness, coupled with spacious and clean accommodations, offers a restful stay.
The hotel's position, while a bit removed from the historic and commercial center, encourages exploration either by foot, car or public transport, which is readily accessible. Despite some noting the distance, the trade-off with the serene environment and the proximity to key attractions grants it praise, making it appealing for both event attendees and leisure travelers.
Breakfast
The coffee receives mixed reviews with some praising its excellence, while others suggest improvements. Additionally, some guests feel that the bread and pastries could be fresher. A few also mention that the breakfast timing might not be ideal for early risers or those working, as it starts rather late.
Despite these minor critiques, the breakfast remains a highlight for many, praised for its comprehensive offerings and quality products. The option to have breakfast on the terrace and the attentive service further enhance the overall positive experience. The setting is generally well-received for its cleanliness and ample dining space, making it a satisfying start to the day for most visitors.
Dinner
Despite these positive reviews, some guests experienced issues such as cold food and limited menu options. Specifically, several reviews mentioned disappointing dinner experiences due to repetitive menus and underwhelming main courses. However, when it comes to the adjacent restaurant next to the hotel, it received high recommendations for its delightful and reasonably priced cuisine.
Service at the hotel and its affiliated restaurants is generally well-regarded with many guests noting the friendliness and attentiveness of the staff. Dining on the terrace added to the pleasant experience for some visitors. Additionally, thoughtful touches like the variety of dishes offered, quality products and overall dining ambiance contributed to a satisfying stay.
In summary, Hotel Jerez & Spa shines with its culinary offerings at locations like AQ35 and the adjacent restaurant, even if occasional inconsistencies mar some guests' experiences. For those considering a stay, the diverse menu and excellent service make dining here a noteworthy aspect of their visit.
Rooms
Cleanliness is another key strength, as the rooms are often described as tidy, bright and well-maintained. Guests appreciate the good quality and size of the bedrooms and bathrooms with some rooms featuring additional luxuries like hot tubs and bath spas.
However, not all feedback is positive. Several reviewers mention outdated furniture and the need for room renovations. Noise issues are occasionally reported due to rooms with adjoining doors or proximity to the main road. In some cases, limited electrical outlets and poor lighting have been noted.
Despite these drawbacks, the overall sentiment remains favorable with guests valuing the tranquility, spaciousness and cleanliness of the rooms. The hotel provides a comfortable and relaxing environment that meets most guests' expectations, especially for those occupying the upgraded or better-maintained rooms with pool views.
Beds
However, not all feedback was glowing. Some guests pointed out that the beds were less than ideal, citing issues such as hard mattresses, sagging or worn-out conditions and uncomfortable pillows. The presence of twin beds instead of king-size beds and the inconvenience of separate beds in some rooms also drew criticism. In a few instances, guests reported noise disturbances and discomfort due to thin walls and old bedding, which detracted from their overall experience.
In conclusion, while many visitors found the beds at Hotel Jerez & Spa to be of high comfort, there were consistent mentions of improvements needed in specific areas. The comfort level appeared to vary depending on room assignment with several guests calling for updates to ensure a uniformly restful experience.
Cleanliness
Facilities, including parking areas and the spa, maintain high hygiene standards, contributing to an environment that feels both safe and relaxing. Staff members, particularly the cleaning staff, play a crucial role in upholding this level of cleanliness, earning appreciation for their diligent efforts.
However, a few areas require attention. Some guests noted instances of stained towels and occasional issues with pool cleanliness. There were also mentions of outdated infrastructure and occasional lapses in room maintenance, such as dirty kettles and flooring issues. Despite these minor setbacks, the overall feedback highlights Hotel Jerez & Spa as a clean, well-maintained property with excellent staff, making it a desirable choice for travelers seeking comfort and hygiene.
Staff
The restaurant and housekeeping staff also receive high praise for their friendliness and efficient service. Many guests appreciated the personal touch, noting that the staff made them feel very welcome and at home during their stay. The flexibility and attentiveness of the personnel, including special mentions of individual staff members like Ana, were particularly noted.
Other positive comments highlight the kind and accommodating nature of all employees, the impeccable service standards and the overall pleasant and professional demeanor of the staff. The hotel's commitment to excellent customer service is evident with guests noting the staff’s willingness to go above and beyond to ensure a pleasant stay. Despite a few isolated mentions of language barriers, the overall sentiment is overwhelmingly positive, reflecting a staff dedicated to providing outstanding hospitality.
Wi-Fi
Some reviews, however, highlighted areas for improvement. Instances of unreliable WiFi were reported, particularly affecting certain areas like terraces. Despite these occasional setbacks, many guests expressed satisfaction with the WiFi, appreciating its general reliability and effectiveness for everyday use. While there were a few criticisms regarding connectivity issues, the majority of feedback leaned positively, making the WiFi at Hotel Jerez & Spa a generally dependable feature for a comfortable stay.
Spa
However, several guests found the spa experience somewhat disappointing, mentioning that the facilities are outdated and in need of renovation. The spa area is also considered small and not very organized with limited access and charges for usage being a common complaint. Specific criticisms highlighted the high costs for limited time, the need for better maintenance and the unprofessionalism of some spa workers.
While the spa pools and circuit are appreciated, the overall sentiment points to a need for improvement in terms of accessibility, pricing and refurbishment. The hotel promotes itself as a spa destination but would benefit from addressing these issues to enhance the guest experience.
Gym
However, there are significant areas for improvement. The gym is often noted as being old and in need of updating. Guests mention that the equipment is not well maintained and communication with fitness staff can be lacking. For some, the gym's limited size and lack of full equipment, coupled with its tendency to be crowded, detract from the experience. Additionally, the opening hours, starting from 9am, are seen as restrictive for those wishing to start their day early with a workout.
In summary, while the gym at Hotel Jerez & Spa offers a basic space for exercise, it would greatly benefit from modernization and improved maintenance.
Pool
Despite the overwhelmingly positive remarks, a few guests pointed out occasional cleanliness issues in the pool area, including the presence of pigeons and some maintenance needs. For those seeking indoor options, it should be noted that access to the indoor pool requires an additional fee as it is part of the separate spa facility.
Overall, the outdoor pool at Hotel Jerez & Spa stands out as a highlight for many visitors, providing a refreshing escape, especially appreciated during hot days.
Parking
Family
The hotel's family rooms, though noted to be a bit small and dated, provide the necessary comfort and cleanliness. Parents appreciate the hotel's willingness to adapt menu options for children with dietary restrictions. Despite some noise in the early mornings, the overall quiet environment suits guests with young children well.
Families find both the hotel and its location conducive for family activities and events. The terrace area for breakfast and the convenient bathroom facilities also add to the hotel's family-friendly credentials. With a variety of kid-friendly choices and entertainment options, Hotel Jerez & Spa is a solid choice for those traveling with children.
4 Star
However, some reviews note that the hotel shows signs of needing refurbishment to fully meet the four-star standard. The age and condition of the rooms and furniture appear outdated to some guests, leading to mixed opinions on whether it fully meets the expectations of a four-star rating. Some feel that minor issues such as limited breakfast variety and weak coffee machines detract from the overall experience.
The location of the hotel may require access to a car or public transport. Despite these points of critique, the hotel remains a recommended choice due to its competitive pricing and improvements observed over recent years. The hotel holds charm and comfort that aligns with a four-star rating, though certain areas may benefit from refreshment to match guest expectations more closely.
Business
Accessible
Outdoor Pool
Indoor Pool
However, visitors should be aware that access to the indoor pool is not included in the standard room price and carries an extra fee. The pool can only be accessed at specific times, starting from 11:30 am and requires booking a time slot in advance, which can be limiting. Despite these constraints, the indoor pool remains a valued feature, contributing to the overall appeal for guests prioritizing swimming and spa amenities during their stay.
Honeymoon
Romantic
The surroundings contribute significantly to the romance of the place. Many couples enjoyed a peaceful weekend, finding sanctuary in the well-kept grounds and relaxing by the pool. The on-site restaurant adds to the luxurious and romantic experience, providing fine cuisine that complements the overall ambiance of the hotel. Whether for a week of relaxation or a shorter romantic break, Hotel Jerez & Spa is repeatedly noted as a top choice for couples looking to enjoy quality time together in an idyllic setting.
Yes, Hotel Jerez & Spa has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at Hotel Jerez & Spa.
No, Hotel Jerez & Spa doesn't allow dogs.
Yes, parking facilities are available at Hotel Jerez & Spa.
Yes, Hotel Jerez & Spa has a gym.
Location Show Map
More Options
