El Despertar Hotel

Jerico 5.78916400, -75.78665600 , Carrera 6 8 29 (Show on Map)
9.2
Excellent


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1 room2 guests 1 room, 2 guests
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Summary of reviewsEl Despertar Hotel in Jericho is highly praised for its prime location, offering a perfect blend of convenience and tranquility. Guests find its central position ideal for exploring the town's main square, plaza, restaurants and cafes, yet appreciate its peaceful setting on a quiet street, making it an excellent base for both relaxation and exploration.

The hotel's breakfast receives consistent accolades for its deliciousness, variety and generous servings, often highlighted as a top experience during travel in Colombia. The open-air terrace provides a pleasant view while dining, enhancing the breakfast experience. While some guests note room for improvement in variety, the overall consensus is overwhelmingly positive.

Rooms at El Despertar are spacious, clean and beautifully decorated with a mix of colonial and modern styles, offering a comfortable and elegant ambiance. The cleanliness is impeccable with daily cleaning and strict disinfection measures, especially noteworthy during the Covid-19 pandemic. The bedding is especially comfortable and the rooms provide a restful and enjoyable stay, although some may lack amenities like fridges and TVs and certain rooms may be noisier or lack views.

The staff at El Despertar is frequently highlighted for their friendliness, attentiveness and professionalism. Guests appreciate the welcoming and efficient service with special mentions of specific staff members and the owner for their dedication and helpful recommendations. This exceptional service significantly enhances the overall guest experience.

The hotel offers free WiFi, which is generally reliable and appreciated by guests. While some note occasional weak signals, the majority find the connection satisfactory.

The spa, offering a scenic mountain view, is another well-regarded feature. The jacuzzi and massage services receive high praise, although some practical issues like lukewarm water and slippery floors are noted. Despite these minor concerns, the spa's serene atmosphere and therapeutic services are appreciated.

Lastly, the beds are repeatedly praised for their comfort and cleanliness, contributing to a restful and satisfying stay. The quality of the bedding ensures a pleasant sleep experience, making El Despertar Hotel a reliable choice for comfort and relaxation.
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Family Friendly Hotel
The hotel's central position is ideal for exploring the town's main square, plaza, restaurants and cafes. The location is peaceful, and the breakfast receives consistent accolades for its deliciousness, variety and generous servings.

Hotel with Free Wi-Fi
This hotel offers free Wi-Fi. Guest reviews frequently praise the reliable Wi-Fi.

Small Hotel
This charming boutique hotel offers stunning mountain views and luxurious amenities. Guests can relax on the back deck with a hot tub or enjoy the elegantly appointed rooms designed with a mix of colonial and modern styles. The hotel's intimate atmosphere and exceptional service create a perfect romantic getaway.

3-Star Hotel
This hotel is well-located near the central park and main square, offering convenience for exploring the town. It provides a colonial-style decoration with bright rooms, a wellness center, a hot tub, and mountain views. Guests have praised the attentive service and delicious breakfast.

Hotel for Honeymoon

Hotel with Spa

Business Hotel

Accessible Hotel

Room Types
Queen Room This colonial-style room has a full private bathroom with shower and features views of the interior colonial patio.

Quadruple Room This colonial-style room has a full private bathroom with shower and features view of the hotel's inner courtyard. It offers 2 queen-size beds.

Triple Room This colonial-style room has a full private bathroom with shower and features views of the interior colonial patio.

Superior Suite The suite features 1 bedroom and 1 bathroom with a shower and free toiletries. This suite offers a wardrobe and a flat-screen TV. The unit offers 1 bed.

One-Bedroom Suite This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite features a wardrobe, parquet floors and a flat-screen TV. The unit offers 1 bed.

About El Despertar Hotel
License: 66170
Guest Reviews
9.2
Excellent
Location
El Despertar Hotel boasts a prime location in the heart of Jericho, making it an ideal base for exploring the charming small town. Guests rave about its convenience, as it is centrally situated, just a short walk from the main square, the town plaza and a variety of restaurants and cafes. Despite its central position, the hotel is tucked away in a peaceful and quiet street, providing a serene escape while still being close to everything. Whether aiming to enjoy the lively town square or seeking easy access to the local attractions, El Despertar offers a well-balanced blend of tranquility and accessibility. The hotel's location is perfect for those looking to experience the best of Jericho, offering both proximity to key landmarks and a restful ambiance.

Breakfast
Guests of El Despertar Hotel consistently praised the breakfast, describing it as delicious, generous and very good. Many appreciated the variety of options, noting both the completeness and the taste of the meals. The breakfast is often mentioned as being one of the best experiences during travels through Colombia with particular highlights including the generous servings and the freshness of the food.

The scenic open-air terrace where breakfast is served also received positive feedback with guests enjoying the pleasant view while dining. Specific mentions of the breakfast at Rafa Cafe, sponsored by the hotel, were extremely positive, while some expressed dissatisfaction with the breakfast at Don Rafa, which is in partnership with the hotel but not directly located on-site.

There were a few remarks suggesting room for improvement, particularly regarding variety. Some guests felt that the breakfast could benefit from more options, as they noted the limited selection of items like cheese and arepas. Nonetheless, the overall consensus underscores the excellent quality and enjoyment of breakfast at El Despertar Hotel.

Rooms
El Despertar Hotel offers guests a pleasant stay with its spacious and clean rooms. They are beautifully decorated, featuring a blend of colonial and modern styles that provide a unique and elegant ambiance. The bedding is impeccable and comfortable and the rooms come with ample space, making for a restful and relaxing experience.

Most rooms are well-maintained and boast good quality linens. Some rooms have a nice view, although others might not have any view at all and a few are located in noisier areas, particularly those under the stairs or on the -1 floor below reception. Guests appreciate the gorgeous bathrooms and the thoughtful distribution of rooms within the hotel.

However, it's worth noting that amenities like fridges and TVs are not present in all rooms and some guests may find that the location of their room affects their stay. Overall, the rooms at El Despertar Hotel are highly praised for their comfort, cleanliness and beautiful decor, contributing to a very pleasant and enjoyable stay.

Beds
El Despertar Hotel has received substantial praise for their beds with multiple guests highlighting their comfort and cleanliness. The beds are described as big and equipped with nice linens, ensuring a pleasant sleep experience. Reviews consistently mention the quality of the bedding, noting that it is both comfortable and clean. Whether emphasizing the overall comfort or the specific attributes of the linens, guests are generally satisfied with the sleeping arrangements at the hotel, making it a reliable choice for a restful stay.

Cleanliness
El Despertar Hotel has garnered widespread praise for its exceptional cleanliness, a feature that is consistently highlighted by its guests. The rooms are described as spotlessly clean with many reviewers noting that the cleaning is done daily. The entire hotel, from common areas to individual rooms, maintains an impeccable level of cleanliness. Facilities are beautifully decorated while remaining immaculate, contributing to a pleasant and hygienic environment. Guests universally commend the efforts of the diligent cleaning staff and the hotel's strict disinfection and biosafety measures, especially concerning Covid-19 prevention. This dedication to maintaining unbeatable cleanliness is a key factor in the high level of comfort and satisfaction reported by visitors.

Staff
El Despertar Hotel is frequently praised for its exceptional staff. Guests consistently highlight the welcoming, attentive and friendly nature of the team. The staff at this hotel are described as very kind, efficient and well-trained, providing excellent and professional service. Oscar, a member of the team, along with Pilar, who gives great recommendations, receive special mentions for their dedication and helpfulness. The owner is also noted for being actively involved, ensuring everything runs smoothly.

The hotel's staff is not only friendly but also courteous and respectful, enhancing the overall guest experience. They are attentive and ready to offer helpful advice, contributing to the delightful service overall. A few minor issues were noted, but these were exceptions in an otherwise impressive record of guest satisfaction. Overall, the staff's warmth and efficiency significantly contribute to the pleasant atmosphere of El Despertar Hotel.

Wi-Fi
El Despertar Hotel offers a generally reliable WiFi experience for guests. Positive feedback highlights a good strong WiFi connection with some guests describing it as perfect and having no problem with the signal. The WiFi is also free, which adds to its appeal. However, there are occasional mentions of poor WiFi service with some guests noting weak signals that affect smart TV functionality and others finding the internet quality merely average in relation to the stay's value. Overall, while the WiFi service at El Despertar Hotel has its ups and downs, many guests have enjoyed a satisfactory experience.

Spa
The spa at El Despertar Hotel offers a pleasant and scenic view of the mountains, which is frequently noted as a highlight by guests. The facility includes a jacuzzi, strategically facing this beautiful view, enhancing the relaxation experience. The massage therapist receives high praise for their exceptional service and the overall quality of the spa is well-regarded.

However, there are some practical concerns mentioned by guests. The jacuzzi water is often lukewarm rather than hot and the 4-person capacity may not always be sufficient for the hotel’s size. Additionally, the floor around the jacuzzi is not slip-resistant and there is minimal signage to address this safety issue. Despite these minor drawbacks, the spa remains a noteworthy feature of El Despertar Hotel for its serene ambiance and effective therapeutic services.


No, El Despertar Hotel doesn't have any pool.

Yes, a spa is available at El Despertar Hotel.

No, El Despertar Hotel doesn't allow dogs.

No, parking facilities aren't available at El Despertar Hotel.

No, El Despertar Hotel doesn't have a gym.

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