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Summary of reviewsSPACE ART BOUTIQUE Downtown is lauded for its exceptional location in the heart of Jerusalem. It offers easy access to both historical and modern attractions including the lively Jaffa Street, the Old City and the Ben Yehuda Market. The proximity to key sites like the Western Wall and Jaffa Gate, coupled with good public transport connections, makes it a convenient base for explorers. Despite being in a bustling neighborhood, the hotel maintains a quiet, private environment, providing a peaceful retreat after a day of sightseeing.
Guest reviews highlight mixed impressions of the rooms. On the positive side, some rooms are clean, comfortable and feature decent amenities such as comfortable beds, effective air conditioning and a 24-hour coffee corner. However, there are significant drawbacks, including issues with cleanliness, maintenance and room quality. Rooms are often described as small, dark and musty with some lacking windows and experiencing problems like broken fixtures and thin walls.
Cleanliness at SPACE ART BOUTIQUE Downtown receives mixed feedback. While some guests praise the clean and tidy environment, others point out issues such as dirty floors, mold and unkempt communal areas. The hotel seems to struggle with consistency in maintaining high cleanliness standards with several guests noting the need for more thorough cleaning practices.
The hotel's staff is a highlight, frequently praised for their attentiveness, friendliness and responsiveness. The owners are accommodating, often ensuring satisfaction through prompt communication, especially via WhatsApp. However, the absence of onsite staff and a noticeable lack of a reception area can be problematic for guests needing immediate assistance.
WiFi performance at the hotel is inconsistent. While some guests report good connectivity near the reception, WiFi coverage is often poor in other areas, particularly in rooms and basement locations. Travelers relying on consistent internet access might find these limitations challenging.
For family-oriented travelers, SPACE ART BOUTIQUE Downtown might not be the best fit. Despite offering a family room, the accommodations and support for families can be lacking, making the hotel more suitable for solo travelers or couples.
The beds at the hotel receive mixed reviews, though many guests find them comfortable with clean linens and anatomic pillows. Issues such as small bed sizes, noisy frames and outdated mattresses are occasionally reported, but overall, the majority of guests find the beds to be comfortable.
In summary, SPACE ART BOUTIQUE Downtown stands out for its prime location and attentive staff, but potential visitors should be mindful of the varying room quality, cleanliness standards and WiFi reliability. Show more
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Categories
Cheap Hotel
Situated on HaHavatselet Street, this boutique hotel offers a unique and affordable experience. It provides a budget-conscious option in downtown Jerusalem.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Small Hotel
Room Types
Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker and a wardrobe. The unit has 1 bed.
Deluxe RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room is air-conditioned and has a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker and a wardrobe. The unit has 1 bed.
SuiteThis suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite provides air conditioning, soundproof walls, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with streaming services. The unit offers 3 beds.
Family StudioOffering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. This family room is air-conditioned and features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker and a wardrobe. The unit offers 2 beds.
Guest Reviews
Location
Nestled in the heart of Jerusalem, SPACE ART BOUTIQUE Downtown boasts an exceptional location that receives high praise from its guests. The hotel's central position allows easy access to both the historical and modern parts of the city, making it a convenient base for explorers. Just minutes away from lively Jaffa Street, the Old City and Ben Yehuda Market, it offers a unique blend of cultural and contemporary experiences. Numerous reviews highlight its proximity to key attractions, including the Western Wall, Jaffa Gate and the Russian Quarter, all within a comfortable walking distance.
Guests appreciate the practical advantages of its location with easy connectivity to public transportation such as the nearby tram station. The accessibility to shops, restaurants and other amenities adds to its charm, making it a budget-friendly option that doesn't compromise on convenience. The hotel's quiet, private environment, despite being in a bustling neighborhood, is another notable attribute, offering a peaceful retreat after a day of sightseeing.
Overall, while the property's simplicity is evident, its prime location in the heart of Jerusalem is undoubtedly its standout feature, providing guests with both comfort and easy access to the vibrant city life.
Rooms
SPACE ART BOUTIQUE Downtown features rooms with some notable highlights but also significant drawbacks. On the positive side, some guests mentioned clean and comfy accommodations with decent water pressure and comfortable beds. The hotel is praised for its ultra-central location and the availability of a shared kitchen and 24-hour coffee corner. Some rooms are described as beautifully designed and spacious with anatomic pillows and effective air conditioning in some areas.
However, numerous reviews point to various issues. Many rooms are underground and lack windows, contributing to a musty, moldy smell. Cleanliness is a frequently mentioned concern with reports of dirty sheets, greasy floors and bathrooms that were less than immaculate. Broken fixtures, including showers, toilets and windows, were reported, alongside complaints about rumpled sheets, a lack of basic amenities like soap and toilet paper and inconsistent room cleaning.
Rooms are often described as small, cramped and dark with insufficient heating or cooling. Noise also appears to be an issue with thin walls and noisy ventilation systems detracting from the overall experience. In some cases, rooms had an unpleasant smell, either from cigarette smoke or general dampness.
In summary, while there are some redeeming qualities about SPACE ART BOUTIQUE Downtown, such as location and some room comfort, guests often face significant issues related to room cleanliness, maintenance and overall quality. Potential visitors should weigh these factors carefully when considering a stay.
Beds
The guest reviews of SPACE ART BOUTIQUE Downtown reveal mixed impressions about the beds, though comfort seems to be a recurring positive theme. Many visitors appreciated the comfortable, queen-size beds with clean, white linens, highlighting elements such as good towels and anatomic pillows. The presence of extra blankets was also noted, catering to guests' comfort needs.
However, not all feedback was favorable. Some guests mentioned small beds that were not adequate for two people, while others found certain beds squeaky or noisy. Several guests reported issues with uncomfortable or outdated mattresses and dirty sheets, which detracted from their overall experience.
Despite these drawbacks, the majority of guests found the beds to be very comfortable, contributing positively to their stay at the boutique hotel.
Cleanliness
SPACE ART BOUTIQUE Downtown receives mixed feedback on its cleanliness. Many guests note that the hotel rooms are clean and tidy, praising the clean towels, bedding and bathrooms. The positive remarks extend to the accommodation feeling very clean and inviting with some mentioning that the place is tidy and offers a fresh-smelling environment. The central location adds to the convenience with some appreciating the neatness in their rooms.
However, numerous reviews highlight significant issues with cleaning standards. Several guests mention dirty and greasy floors, mould on the walls and sticky surfaces, which detract from the overall experience. Recurring problems such as dirty rooms, stained walls and unclean communal areas have been reported with some describing a need for a more thorough cleaning approach. The presence of pests and an unkempt environment in certain areas further underscores inconsistencies in maintaining hygiene.
Service-related issues, including the absence of reception staff, insufficient towel changes and forgetfulness in room security, add to the detractors. Guests have found broken and filthy items around the premises, emphasizing that cleanliness and maintenance should be greatly improved.
In summary, while some guests find SPACE ART BOUTIQUE Downtown to be clean and convenient, there are pronounced discrepancies in cleanliness standards that need addressing to ensure a consistently positive guest experience.
Staff
The reviews for Space Art Boutique Downtown highlight a consistently positive impression of the hotel’s staff with frequent mentions of their attentiveness and friendliness. Guests often report that the owners are very accommodating and responsive, ensuring satisfaction with prompt responses, often via WhatsApp. The host's good communication and willingness to help are notable with seamless check-in and prompt attention to inquiries enhancing the overall experience.
The supportive and kind nature of the staff is a recurring theme with several guests appreciating the helpful and pleasant manager. Positive phrases such as excellent service, efficient and friendly service and clean and attentive staff frequently appear, reflecting the high regard guests have for the staff’s efforts.
However, several reviews indicate a lack of onsite staff presence with multiple mentions of no reception and instances where staff were not present. Whilst the owner and digital communications attempt to bridge this gap, it remains an area of concern for some guests who experienced issues with responsiveness and resolution of problems. Despite this, the overall sentiment towards the staff remains largely favorable, thanks to their accommodating nature and efficient service.
Wi-Fi
The WiFi experience at SPACE ART BOUTIQUE Downtown seems to be a mixed bag. Some guests reported excellent WiFi with good connectivity and fairly good internet speeds in certain parts of the hotel. The connection is generally better near the reception area with some guests describing it as good or excellent.
However, many guests noted significant issues with WiFi availability and performance. WiFi coverage appears to be inconsistent, particularly in the rooms and basement areas, where coverage is often poor or non-existent. Several reviews mentioned erratic or slow WiFi with some guests unable to connect at all. There were also mentions of WiFi only being available upon request and occasional outages.
Overall, while WiFi is available and can work well in specific locations within the hotel, it seems to be unreliable and insufficient in others. Travelers requiring consistent internet access might find these limitations challenging.
Family
SPACE ART BOUTIQUE Downtown, while boasting a super clean environment with various common areas and a perfect location for short stays, may not be ideal for family-oriented travelers. While they offer a family room, some guests have reported that family accommodations were unacceptable and a baby cradle request went unmet. The hotel staff has been praised for their politeness and attentive communication, but their presence is not always guaranteed, which might be concerning for families needing consistent support. Although the hotel's value and proximity to numerous dining options are noted as positives, the general consensus indicates that it might be better suited for solo travelers or couples rather than families with children.
No, SPACE ART BOUTIQUE Downtown doesn't have any pool.
Yes, a spa is available at SPACE ART BOUTIQUE Downtown.
No, SPACE ART BOUTIQUE Downtown doesn't allow dogs.
No, parking facilities aren't available at SPACE ART BOUTIQUE Downtown.
No, SPACE ART BOUTIQUE Downtown doesn't have a gym.