Jerusalem, Jabotinsky Street 331.770796,35.221699(Show on Map)
8.7
Very Good
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+5 Photos
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Checkin - Checkout dates
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Summary of reviews
The Inbal Jerusalem has earned widespread acclaim across multiple review categories, making it a highly sought-after accommodation choice in Jerusalem. Its exceptional location, nestled centrally within the city, provides guests with easy access to Jerusalem's historic and cultural landmarks, such as the Western Wall and Mamilla, all within walking distance. The hotel’s serene setting is appreciated despite its proximity to bustling areas and the convenience of nearby public transportation and ample parking further elevate its appeal.
The hotel's breakfast is frequently highlighted as a standout feature, offering a delicious and varied buffet that caters to diverse tastes. Guests praise the quality, selection and presentation of the food, creating a delightful dining experience. Dinner offerings, particularly in Restaurant 02, receive generally high praise as well. The varied dining options and beautiful, clean dining rooms add to the overall positive impression, despite occasional critiques regarding meal pricing.
Rooms at The Inbal Jerusalem are lauded for their spaciousness, cleanliness and modern design. The well-maintained interiors and stunning views from the balconies provide a luxurious and comfortable environment. While some minor issues have been noted, such as small bathrooms and noise, these are exceptions rather than the norm.
Cleanliness throughout the hotel is frequently commended, contributing significantly to guests' satisfaction. Any isolated issues with specific areas, such as the bathrooms and pool facility, are overshadowed by the generally high standards of maintenance and tidiness.
The staff at The Inbal Jerusalem are consistently described as friendly, helpful and attentive. Their professional and courteous service significantly enhances the guest experience, making interactions with the reception, dining and concierge staff particularly memorable.
While the WiFi receives mixed feedback, many guests find it reliable and secure, ensuring a smooth online experience for most. The spa facilities, featuring professional treatments and a relaxing atmosphere, add a special touch to the guests' stay, though some scheduling issues and noise complaints have been noted.
The gym is praised for its high-quality equipment and cleanliness, although the limited space and restricted hours are minor drawbacks. Similarly, the pool area, although occasionally crowded and with some concerns about shading and chlorine levels, is generally enjoyed for its size, cleanliness and family-friendly environment.
Parking at the hotel is convenient but can be challenging due to limited availability during peak times. The hotel's staff works diligently to mitigate these issues, ensuring guests' needs are addressed.
Finally, The Inbal Jerusalem excels as a family-friendly hotel, offering spacious family rooms, a fun pool and facilities like a kids' playroom that enhance the overall experience. The hotel's arrangement to accommodate multiple families on the same floor further supports a pleasant family atmosphere.
In summary, The Inbal Jerusalem stands out for its prime location, excellent breakfast, spacious and clean rooms, professional staff and a strong family-friendly focus. Despite a few occasional criticisms, the overall guest consensus is highly positive, making it a well-regarded hotel choice in Jerusalem.
Categories
Luxury
This deluxe 5-star hotel offers authentic Jerusalem hospitality with an elegant design incorporating Jerusalem stone. It features a newly renovated Executive Lounge with panoramic Old City views, a state-of-the-art spa, and a heated, chlorine-free pool.
Sustainability Journey
The Inbal Jerusalem participates in a green hotel program and utilizes renewable energy, water conservation techniques, recycling programs, and eco-friendly cleaning products.
Honeymoon
The Inbal Jerusalem provides luxurious rooms with king-sized beds and views of the Old City. It offers a half Olympic warmed pool and is within walking distance of Jerusalem's cultural centers and holy places, creating a romantic and exciting experience.
Spa
The Spa Complex at this hotel offers a full range of services including massage therapies, body treatments, and facials using AHAVA products. It features a heated semi-Olympic pool, wet and dry saunas, and a state-of-the-art fitness center.
Family
The Inbal Jerusalem is known for being family-friendly, offering a warm atmosphere and a year-round swimming pool. It is adjacent to Liberty Bell Park, which includes basketball courts, a roller-skating rink, playgrounds, and the Train Theater.
Pool
This luxury hotel features a significant and well-regarded pool area. As a top-tier hotel, its pool facilities are expected to be extensive and provide a high level of comfort and service.
Heated Pool
Outdoor Pool
Business
This hotel has a modern Conference Center, a state-of-the-art, modular conference facility with the flexibility, space, and advanced technology to host professional gatherings and events of all sizes. The hotel's exclusive Premium Lounge is the perfect venue for a key business meeting. It offers a cutting-edge fitness center, exclusive Executive Lounge, and personalized concierge services.
Parking
The Inbal Jerusalem offers parking facilities. Specific details on type or cost are not available in the provided information.
Accessible
This hotel offers comprehensive accessibility, including adapted suites and rooms with wide doorways, roll-in showers, grab bars, and raised toilets. It provides a pool lift, designated handicap parking, step-free access to the main entrance, and elevators with level access to public areas. The hotel also features assistive listening systems and large-type menus.
Gym
This hotel features outstanding leisure and spa facilities, including a modern 24-hour fitness center, massage rooms, and saunas. There is also a semi-Olympic heated lap pool that is open during the summer and covered during the winter.
Outdoor Pool
This luxury hotel boasts a semi-Olympic heated lap pool and a toddler pool with a sundeck. The pool is uncovered in summer and covered in winter, includes a pool lift, and is surrounded by a pine border, with a poolside bar available.
Heated Pool
The Inbal Jerusalem boasts a semi-Olympic size heated lap pool and a toddler pool, available year-round. The pool transitions from uncovered in summer to covered in winter, heated to 29°C, and is equipped with a pool lift for disabled guests, a sundeck, sauna, and gym.
Romantic
Nightlife
Room Types
Standard Double or Twin RoomOffering bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV with cable channels, a coffee machine, a seating area, a wardrobe as well as city views.
Premium Double Room with Courtyard ViewOffering bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, executive lounge access, a coffee machine, a seating area as well as garden views. The unit has 1 bed.
Grand Premium Room with Old City View The spacious double room features air conditioning, executive lounge access, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Premium Old City RoomThe air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a bath. The suite offers a flat-screen TV with cable channels, a minibar, executive lounge access, a coffee machine as well as city views. The unit has 2 beds.
Diplomat SuiteThis spacious suite includes 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and bathrobes. The air-conditioned suite offers a flat-screen TV with cable channels, executive lounge access, a coffee machine and a seating area. The unit has 1 bed.
Premium ConnectingFeaturing bathrobes, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned family room features a flat-screen TV with cable channels, executive lounge access, a coffee machine, a seating area as well as city views. The unit has 1 bed.
Standard Connecting RoomsThe air-conditioned suite has 2 bedrooms and 2 bathrooms with a walk-in shower and a bath. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, a coffee machine, a wardrobe, as well as a safe deposit box. The unit has 4 beds.
Deluxe Double or Twin RoomOffering bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The twin/double room offers air conditioning, a coffee machine, a seating area, a wardrobe and a flat-screen TV with cable channels.
Balcony RoomThis air-conditioned twin/double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit offers 2 beds.
Deluxe ConnectingThe air-conditioned suite features 2 bedrooms and 2 bathrooms with a walk-in shower and a bath. The suite offers a coffee machine, a seating area, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 3 beds.
2 Rooms Connecting with BalconyThis Double features a balcony, seating area and bathrobe.
Family ConnectingThe spacious family room provides air conditioning, a coffee machine, as well as a private bathroom featuring a walk-in shower and a bath. The family room features carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as a sofa. The unit offers 6 beds.
Premium SuiteThis air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower. The suite offers executive lounge access, a coffee machine, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Premium Balcony SuiteThis air-conditioned suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower. Featuring a terrace, this suite also offers executive lounge access, a coffee machine and a flat-screen TV with cable channels. The unit offers 2 beds.
Guest Reviews
8.7
Very Good
Review Summaries
Location
The Inbal Jerusalem boasts an exceptional location that garners widespread praise from its guests. Nestled centrally in Jerusalem, the hotel offers seamless access to the city's historic and cultural treasures. Guests find it particularly convenient for exploring Old Jerusalem with many major sites, including the Western Wall and Mamilla, situated within walking distance. The quiet, serene setting of the hotel provides a retreat from the city's bustle, despite being just minutes away from key landmarks and shopping areas.
Proximity to public transportation adds to the ease of reaching various parts of the city, while ample parking caters to those traveling by car. Visitors also appreciate its closeness to both entertainment complexes and cultural sites, such as the Bell Garden and the station complex. The hotel's location supports exploring the surrounding areas on foot, making it a prime choice for those wanting to immerse themselves in Jerusalem's rich heritage and vibrant atmosphere. Overall, the hotel's prime position and peaceful ambiance enhance the overall experience for travelers, reinforcing its status as an excellent accommodation choice in Jerusalem.
Breakfast
The breakfast at The Inbal Jerusalem receives consistently high praise from guests, who describe it as delicious, varied and exceptionally generous. Reviews highlight an extensive selection that caters to diverse tastes with many calling it the best buffet breakfast they've experienced. Guests appreciate the rich variety of food and beverages, including options that are both indulgent and nutritious. The quality and presentation of the breakfast are frequently noted as top-notch, offering a mix of Israeli culinary delights. Service in the dining area is often commended as excellent and attentive, enhancing the overall dining experience. Despite some occasional criticisms about cost and specific elements like coffee temperature, the general consensus is that the breakfast is a standout feature of the hotel, providing enough variety and sustenance to keep guests satisfied until dinner.
Dinner
The Inbal Jerusalem offers a diverse dining experience with generally high praise for its various restaurants. Restaurant 02 comes particularly recommended for its exquisite cuisine. Diners frequently highlight the quality and variety of meals with many impressed by the Friday night dinner and the Shabbat meals, although some noted these were not always up to expected standards. The renowned soup festival, featuring a selection of delicious soups, received consistent accolades for its exceptional flavors.
The dining room itself is appreciated for being beautiful, clean and spacious and the service provided is excellent. Some guests enjoyed a quick dinner option with salads and light dishes, appreciating the flexibility it offered.
However, there are mentions of the meals being quite pricey with some considering the costs for dinner and lunch to be excessively high and not justified by the quality. This sentiment was more pronounced for Saturday lunches, which some found disappointing. Despite the mixed reviews on pricing and occasional inconsistencies in meal satisfaction, the overall impression of The Inbal Jerusalem's dining offerings remains positive, particularly for those who value variety and high-quality cuisine.
Rooms
The rooms at The Inbal Jerusalem Hotel receive high praise for their spaciousness and cleanliness, making stays comfortable and pleasant. Guests consistently highlight the well-maintained and beautifully designed interiors with many finding the rooms cozy, modern and inviting. Several reviews mention stunning views and excellent room amenities, including balconies that add an extra touch of luxury.
Renovated rooms are particularly appreciated for their updated aesthetics and comfort. Guest experiences with upgraded rooms often describe generously-sized spaces and added features that enhance the overall stay. The hotel also provides prompt housekeeping services, ensuring that rooms are made up each morning, contributing to a tidy and serene environment.
Noteworthy mentions include the spacious family rooms and double premium rooms, which provide ample space and pleasant terrace views. Some guests experienced occasional inconveniences such as small bathrooms, noise and outdated or worn-out elements, but these seem to be isolated incidents rather than the norm.
Overall, the reviews reflect a positive consensus, portraying The Inbal Jerusalem Hotel’s rooms as clean, comfortable, well-equipped and aesthetically pleasing, contributing significantly to a satisfactory stay. The common areas of the hotel complement the room experience, offering large, breezy spaces that add to the hotel's appeal.
Beds
The reviews for 'The Inbal Jerusalem' hotel highlight a mixed experience regarding the beds. On the positive side, many guests found the beds to be comfortable with some describing them as very comfortable and even noting the queen-sized beds. One review mentioned a big and comfortable bed. The mattress and pillows were often praised for being of good size and providing a pleasant sleeping experience.
However, there were several comments on the less favorable aspects. Some guests found the beds to be uncomfortable with a few describing them as unbearable. There were also instances where the beds were dirty and the sheets were not clean. The issue of separate beds was a common complaint, where guests found two single beds put together instead of one double bed, which sometimes led to discomfort due to the separation between the mattresses.
In summary, while many guests found the beds at 'The Inbal Jerusalem' to be comfortable and conducive to a good night's sleep, there were notable concerns about cleanliness, bed arrangement and some beds being old or worn out.
Cleanliness
The Inbal Jerusalem has garnered overall positive feedback in terms of cleanliness from its guests. Many reviews praise the hotel's clean and beautiful environment, describing the rooms as spacious, clean and comfortable. Guests often highlight the high level of cleanliness, describing the hotel as a clean and well-maintained place with clean and tidy facilities. The hotel shines with a great sense of cleanliness with many mentioning that everything from the rooms to the public areas is spotless and organized. The general cleanliness of the hotel is noted to be above expectations, contributing to a pleasant and comfortable stay.
However, there are mixed reviews regarding specific aspects like the bathrooms and cleaning service. Some guests noted issues such as mould in the bathroom, dirty bedding and unclean showers, which detracted from their overall experience. The cleaning service in rooms and some facilities, like the pool area, received critiques for being inconsistent. Despite these occasional lapses, many find the hotel's cleanliness to be excellent with a high awareness of cleanliness evident throughout the premises.
In summary, while The Inbal Jerusalem is largely recognized for its clean and pleasant ambiance, a few isolated cleanliness issues have been noted that could benefit from improvement. Nonetheless, the hotel's commitment to maintaining a clean environment contributes significantly to its appeal.
Staff
The Inbal Jerusalem is frequently praised for its exceptional staff, who are consistently described as friendly, helpful and attentive. Guests often highlight the professional and courteous service provided by the entire team, including specific accolades for the reception staff and concierge services. Names such as Mr. Majd from the concierge and Alaa and Itai, are mentioned for their exemplary assistance in organizing tours and addressing guest needs.
The overall service quality is noted to be of a high standard with many guests appreciating the prompt, available and polite nature of the staff. The reception staff, in particular, receive favorable reviews for their efficiency and welcoming demeanor, providing a seamless check-in and guest experience. The dining room service also stands out with individual attendants being recognized for their diligent and friendly service.
However, a few reviews mention occasional lapses, such as less efficient room service and rare instances of rude behavior from specific managers. Despite these few criticisms, the prevailing sentiment remains very positive with many guests expressing that the staff went above and beyond to ensure a pleasant stay. Overall, the combination of professional conduct, attentive care and a warm attitude from the staff contributes significantly to the guests' favorable impression of The Inbal Jerusalem.
Wi-Fi
Guests at The Inbal Jerusalem had a mixed experience with the hotel's WiFi services. On a positive note, many appreciated the secure and free WiFi available throughout the hotel with several reviews highlighting its reliability and stability. For some, the WiFi in the rooms was satisfactory, contributing to a smooth online experience. However, a few guests reported issues, describing the internet as unreliable or simply not working most of the time. Despite these inconsistencies, the overall consensus leans towards a generally dependable and secure WiFi service across the hotel.
Spa
The Inbal Jerusalem's spa has received varied feedback from guests with many highlighting its impressive and high-standard facilities. Guests described the spa area as clean, well-maintained and relaxing with amenities including a small but pleasant sauna and a steam bath. The overall atmosphere is praised as being quite inviting and conducive to relaxation.
Several guests found the spa treatments to be excellent with particular mention of super professional massages that contribute to the spa's great reputation. Complimentary entrance to the spa was appreciated and added to the overall positive experience for some visitors.
However, it's important to note the occasional drawbacks mentioned. Some guests experienced scheduling issues with spa treatments and there were reports of unbearable noise during massages, which detracted from the otherwise excellent treatments. Moreover, a few visitors felt that the spa services did not justify the cost.
Despite these occasional setbacks, the spa at The Inbal Jerusalem is generally recommended for its perfect facilities, cleanliness and professional treatments, making it a significant highlight of the hotel's offerings.
Gym
The gym at The Inbal Jerusalem is highly praised for its well-equipped facilities and cleanliness, providing a comfortable workout environment. Guests find the fitness center to be of a very high standard with modern and luxurious equipment that caters to various exercise needs. However, the gym space is noted to be somewhat limited and is not open 24 hours, which could be a drawback for some visitors. While some reviews mention issues with ventilation and occasional unpleasant odors, the overall impression of the gym remains positive, highlighting its suitability for maintaining a fitness routine during a stay at the hotel.
Pool
The pool at The Inbal Jerusalem receives a range of feedback from guests with many highlighting its positive aspects. The pool is described as huge, clean and beautiful and it becomes a fantastic retreat whether in summer or winter, thanks to a tent enclosure during colder months. Guests appreciate the pleasant atmosphere and generally find the pool area comfortable and aesthetically pleasing. It offers a family-friendly environment with a bar nearby adding to the overall enjoyment. The pool is open until 9 pm, allowing for extended relaxation.
However, a few guests noted some downsides: the pool can become crowded and a lack of shading and lifeguards can be a concern. Additionally, some mentioned it being small and outdated with high chlorine levels. Despite this, the majority of guests enjoyed the clean, spacious pool that provided a delightful and refreshing experience against the backdrop of Jerusalem.
Parking
The Inbal Jerusalem offers a blend of convenience and challenges when it comes to parking. Guests frequently appreciate the underground parking, describing it as both convenient and safe. The hotel's geographical location also adds to the appeal with parking spots close to key attractions like Mahane Yehuda market, bars and restaurants.
Despite the positives, there are noticeable limitations. Parking availability is often cited as problematic with insufficient space being a recurring issue. The limited slots are primarily available on a first-come, first-served basis and during peak times, the parking lot tends to be full. This situation sometimes forces guests to seek parking outside the hotel premises, occasionally incurring additional costs.
The hotel’s staff often steps in to provide solutions when parking issues arise, demonstrating a committed effort to address the challenges guests face. Nonetheless, the overall consensus suggests that while there is ample parking offered at times, the scarcity of spaces during high occupancy periods can create difficulties for many guests.
Family
The Inbal Jerusalem is a standout choice for families visiting the historic city. The hotel is lauded for its family-friendly atmosphere, making it an idyllic spot for an enjoyable family trip. Guests have had wonderful experiences, especially highlighting the family-friendly pool, which is described as crazy fun for kids. The spacious family rooms offer plenty of space, providing a comfortable stay for everyone.
The hotel caters well to families with young children with many guests appreciating that families with children often stay on the same floor. This setup ensures that the environment remains conducive to family enjoyment. Additionally, the presence of facilities like a kids playroom and a kids club enhances the overall experience, although some reviews suggest the playroom could be larger.
Overall, the hotel is described as perfect for families, offering a pleasant stay and great family fun for all ages. With a strong emphasis on catering to families, including those celebrating special occasions like bar mitzvahs, The Inbal Jerusalem is an excellent choice for a family-friendly hotel in the heart of the city.
Outdoor Pool
The outdoor pool at The Inbal Jerusalem receives generally positive feedback from guests. Described as huge and spacious, it provides good facilities and remains open until 9 PM. The pool is noted for being refreshing, very clean and well-maintained with some visitors calling it perfect. A tent enclosure allows for winter use, adding to its appeal. However, some guests mentioned that the pool area is small and lacks sufficient shading, while a few found the water temperature not warm enough. Additionally, the absence of a designated smoking area around the pool was highlighted. Overall, it is seen as a great feature of the hotel.
Luxury
The Inbal Jerusalem stands out as a high-level hotel, offering a truly luxurious experience for its guests. Known for its stunning and well-maintained facilities, the hotel radiates a warm and indulgent atmosphere. Visitors can expect high-quality food paired with amazing service, fulfilling the true 5-star level promise. The rooms and amenities, including a luxurious spa bath, are designed to offer maximum comfort and elegance. Breakfast at the hotel is particularly indulgent, adding to the overall premium experience. However, some guests feel that the price may not fully justify the luxury offered.
FAQ
Yes, The Inbal Jerusalem has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at The Inbal Jerusalem.
No, The Inbal Jerusalem doesn't allow dogs.
Yes, parking facilities are available at The Inbal Jerusalem.
