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Summary of reviewsThe Muen Hot Spring Hotel, located in the heart of Jiaoxi, offers a prime location that is highly praised by guests. Its proximity to the train station, convenience stores like Family Mart and 7-11 and several notable attractions such as Tangweigou Park make it an ideal base for exploring the area. Despite its central location, the hotel maintains a peaceful environment, providing a restful retreat amidst the vibrant surroundings.
Guests frequently commend the breakfast at Muen Hot Spring Hotel, describing it as diverse, abundant and delicious. The breakfast buffet features a wide array of dishes from different cuisines, including Chinese, Western, Taiwanese and Japanese options, all prepared with great care. The spacious and comfortable dining environment adds to the positive experience, making breakfast a notable highlight of the stay.
The hotel also impresses with its thoughtful dining options, including a complimentary afternoon tea that offers delicious snacks and drinks. The attentive service enhances the overall dining experience, adding to the guests' comfort.
Rooms at the hotel are generally praised for their spaciousness and comfort. Many guests delight in room upgrades that often result in even larger accommodations with ample seating areas, large bathtubs and high ceilings. Although some guests note the dated decor and occasional issues with cleanliness, the views from the rooms, comfortable beds and efficiency of the hot spring water flow are frequently highlighted as positive features.
The hotel's cleanliness receives mixed reviews. While many guests appreciate the clean rooms and well-maintained public hot spring pools, others report issues with mold, dust and outdated bathroom fixtures. Despite these concerns, the overall environment is noted to be clean with friendly and polite housekeeping staff.
The staff at Muen Hot Spring Hotel are generally praised for their friendliness, helpfulness and professionalism. The warm and courteous service from the front desk, housekeeping and restaurant staff contribute significantly to a pleasant stay, although there are occasional mentions of unprofessional behavior from some personnel.
The hotel's WiFi service is generally well-received with guests noting its fast and stable connection. However, some have experienced poor signals in certain rooms.
The beds at Muen Hot Spring Hotel receive mixed reviews. Many guests find them large and comfortable, contributing to a pleasant sleeping experience. However, some find the beds too soft with issues such as noise and a lack of firmness detracting from the overall comfort.
As a three-star establishment, Muen Hot Spring Hotel offers a good cost-performance ratio, especially for those interested in shopping. However, the facilities are dated with some areas showing poor maintenance. Despite these drawbacks, the hotel often delivers commendable service that rivals higher-rated accommodations.
Finally, the hotel provides a mixed experience in terms of accessibility for guests with disabilities. While the staff is helpful and the overall environment is conducive to accessibility, there are areas for improvement, such as the addition of handrails in the hot spring tubs and the provision of accessible rooms. The underground parking area could also be more user-friendly.
Overall, Muen Hot Spring Hotel provides a comfortable and convenient stay with notable strengths in location, breakfast and service, although there are areas for improvement, particularly in maintenance and accessibility. Show more
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Categories
3-Star Inn
Muen Hot Spring Hotel provides a comfortable and relaxing environment with its hot spring facilities. It is a popular choice for travelers seeking a peaceful retreat.
Inn Taking Steps Towards Sustainability
Accessible Inn
Inn with Gym
Room Types
Deluxe Double Room with BathThis double room features an electric kettle, sofa and air conditioning.
Superior Family Room with BathThe family room includes a private bathroom, well-fitted with a bath, a shower, a hairdryer and slippers. The spacious air-conditioned family room provides a flat-screen TV with cable channels, a seating area, a wardrobe, an electric kettle as well as city views. The unit offers 2 beds.
Standard Double Room with BathThe double room includes a private bathroom, well-fitted with a bath, a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a seating area, a wardrobe, an electric kettle as well as city views. The unit has 1 bed.
Standard Quadruple RoomThe quadruple room includes a private bathroom, well-fitted with a bath, a shower, a hairdryer and slippers. The spacious air-conditioned quadruple room provides a flat-screen TV with cable channels, a seating area, a wardrobe, an electric kettle as well as city views. The unit offers 2 beds.
About Muen Hot Spring Hotel
License: 宜蘭縣旅館188號
Guest Reviews
8.2
Very Good
Location
The Muen Hot Spring Hotel boasts an excellent and convenient location in Jiaoxi, making it an ideal choice for travelers. The hotel is situated just a short walk from the train station, ensuring easy access for those arriving by rail. Nearby, guests can find a variety of convenience stores, including Family Mart and 7-11, providing quick options for any immediate needs. Positioned close to the bustling city center, the hotel offers a myriad of dining and shopping opportunities, from local street snacks to late-night eateries and souvenir shops.
Guests particularly appreciate the hotel's proximity to notable attractions such as Tangweigou Park and the public hot springs, both within walking distance. This strategic location makes it convenient to explore the local area without needing additional transport. Despite being near lively districts, the hotel provides a peaceful environment, making it a restful retreat after a day of sightseeing or shopping.
The surrounding area is vibrant and full of life, giving guests easy access to numerous restaurants, parks and a lively night market. The convenience of a dedicated parking lot adds to the overall comfort, particularly for those driving. The hotel's central location and excellent transport links make it a top choice for visitors looking to experience the best of Jiaoxi with ease.
Breakfast
Muen Hot Spring Hotel offers a breakfast experience that guests often describe as diverse, abundant and delicious. The breakfast buffet provides a broad selection of dishes, ranging from Chinese and Western cuisine to local Taiwanese specialties and Japanese flavors. Highlights include a variety of cooked foods, vegetables, fruits and desserts, ensuring that there is something to satisfy every palate.
The organization and care with which the breakfast is prepared receive high praise, often exceeding guests' expectations. The dining environment is described as spacious, comfortable and equipped with excellent audiovisual equipment that enhances the overall dining atmosphere. This thoughtful arrangement, alongside the diverse food options, makes breakfast a notable feature of the hotel stay.
While some guests mentioned areas for improvement, such as the taste of specific items or the variety of drink options, the overall consensus is that the breakfast is a significant strength of Muen Hot Spring Hotel. The sumptuous offerings and meticulous preparation have earned the breakfast high recommendations with many guests finding it a substantial and delightful start to their day.
Dinner
Muen Hot Spring Hotel offers a delightful dining experience, catering thoughtfully to guests' needs. One of the standout features is the complimentary afternoon tea, which includes delicious snacks and drinks, providing a lovely mid-day treat. The hotel's restaurant impresses with its diverse range of food options, ensuring there is something for everyone to enjoy at breakfast, though it is noted that there is no coke available. The service is attentive and considerate, adding to the overall positive dining experience. Additionally, the hotel enhances guest comfort by offering essential oils such as rose, lavender and tea tree, keeping rooms fragrant and inviting. Overall, the dining and thoughtful amenities at Muen Hot Spring Hotel contribute significantly to a pleasant stay.
Rooms
Rooms at Muen Hot Spring Hotel are generally praised for their spaciousness and comfort, creating a relaxing atmosphere. Many guests were delighted with room upgrades that often resulted in even larger accommodations. The rooms provide ample space with features such as extra sitting areas, living rooms, large bathtubs and high ceilings contributing to the sense of openness. The bathrooms, often featuring hot spring tubs, are also quite large and convenient for use.
However, the overall facilities and decor of the rooms show signs of age with frequent mentions of outdated decor and the need for renovations. Issues such as moldy smells, old fixtures, uneven floors and insufficient cleanliness have been noted, detracting from the experience for some visitors. Nevertheless, the rooms often come with aromatherapy machines and essential oils, which add a pleasant touch to the stay.
Despite the hotel's older infrastructure, the views from the rooms, especially those with large windows and higher floors, are often highlighted as positive features. Guests appreciate the comfortable beds, the efficiency of the hot spring water flow and the provision of basic amenities, making the spacious and often upgraded rooms a key highlight of stays at the Muen Hot Spring Hotel.
Beds
The guest reviews for the beds at Muen Hot Spring Hotel highlight a mix of positive and negative experiences. Many guests appreciate the size and comfort of the beds, frequently mentioning that they are very large, king-sized and comfortable to sleep on. Some guests found the beds, pillows and comforters to be very comfortable, making their stay more enjoyable. The beds are described as spacious, big and soft, contributing to an overall pleasant sleeping experience for several guests.
However, not all feedback is favorable. A recurring criticism is that the beds are too soft with some guests finding them excessively so. This softness reportedly led to discomfort for some with specific mentions of sunken edges, noise when getting up and a lack of proper firmness. Issues such as a musty smell in rooms and old, deformed mattresses further detracted from the comfort for a few guests.
In summary, while Muen Hot Spring Hotel's beds are often praised for their size and general comfort, some guests have noted issues relating to bed softness and overall mattress quality.
Cleanliness
Muen Hot Spring Hotel receives mixed reviews regarding its cleanliness. On the positive side, many guests appreciate clean rooms and public hot spring pools. The overall environment is noted to be clean and well-maintained with friendly and polite housekeeping staff. Guests also enjoy clean and comfortable bedrooms, pleasant bath amenities and a delicious breakfast with adequate hygiene measures in place.
However, several areas need significant improvement. Many guests report issues with mold, dust and old bathroom fixtures that are not adequately clean. There's a recurring mention of musty and moldy odors, particularly in the rooms and hallways, as well as issues with air conditioning units. The presence of visible dirt on towels, carpets and bathroom tiles further detracts from the hotel experience. Maintenance issues such as loose floor tiles and occasional dirty linens are also a concern. While some praise the cleanliness of the bathtubs, others note that they require more thorough cleaning.
Overall, the hotel shows potential with its clean areas and pleasant environment, but it needs to address various hygiene and maintenance issues to provide a consistently comfortable stay.
Staff
Muen Hot Spring Hotel offers a varied experience concerning its staff. Many guests have praised the hotel staff for their friendliness, helpfulness and professionalism. Numerous reviews highlight the excellent attitude and attentiveness of the service personnel with several instances of room upgrades being highly appreciated. Front desk staff, in particular, received commendations for their warm and courteous service. Housekeeping and restaurant staff were also noted for their politeness and efficiency.
However, there were occasional mentions of less favorable experiences, where some staff members were described as unfriendly or unprofessional. A few guests pointed out issues with payment explanations and a lack of clear communication from some personnel. Despite these isolated incidents, the overall sentiment leans heavily towards a positive reception, characterized by friendly interactions and efficient service.
Wi-Fi
The WiFi at Muen Hot Spring Hotel is generally considered fast and stable with no complaints about its reliability. Guests praise the strong and stable WiFi signal, making it a convenient feature for those who need dependable internet access. However, it is worth noting that experiences differ, as some have encountered poor WiFi signals in certain rooms. Despite these occasional issues, the hotel's WiFi service is largely well-received.
3 Star
Muen Hot Spring Hotel is a comfortable and convenient option, especially for those interested in shopping, offering a good cost-performance ratio. Despite being a true 3-star establishment, guests often praise the hotel for its service, which rivals that of higher-rated accommodations. Many appreciate the high-floor accommodation and the fact that the room rates are half those of five-star hotels while still delivering commendable service.
However, the hotel does have its drawbacks. The facilities are dated with some areas showing poor maintenance and old decor. Issues like bad smells in rooms and the need for soundproofing and flooring repairs have been noted by some guests. Reception service and overall quality have room for improvement to better align with the rates charged.
Muen Hot Spring Hotel provides decent facilities and service for a three-star hotel, though it falls short in certain areas that could affect the overall stay experience.
Accessible
Muen Hot Spring Hotel offers a mixed experience when it comes to accessibility for guests with disabilities. On the positive side, the overall environment within the hotel is conducive to accessibility and the staff is commendable, often greeting guests warmly as they arrive and providing helpful service throughout their stay. Additionally, there is plenty of parking space, including indoor options, although maneuvering in the parking area might require some driving skills.
However, there are areas that could be improved to better accommodate disabled guests. For instance, while the hot spring tubs are spacious and deep, they would benefit from additional handrails to aid the elderly or those with mobility issues. The bathtub's depth also makes it difficult for some guests to use comfortably. The hotel does not have accessible rooms, which can be a significant drawback for wheelchair users and the access to adjacent buildings, such as the breakfast area, can be inconvenient.
Elevators and car elevators are available, which helps with movement within the hotel, but overall, the underground parking and accessing various hotel amenities could be more user-friendly for guests with disabilities.
No, Muen Hot Spring Hotel doesn't have any pool.
No, a spa isn't available at Muen Hot Spring Hotel.
No, Muen Hot Spring Hotel doesn't allow dogs.
No, parking facilities aren't available at Muen Hot Spring Hotel.