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Summary of reviews'Zamek Cerveny Hradek' is a charming 17th-century Baroque castle hotel nestled in the verdant outskirts of Jirkov, offering a tranquil escape surrounded by picturesque landscapes, including a sprawling park, serene lake and dense forests. The location exudes a historical and romantic ambiance complemented by breathtaking views and modern comforts, making it an excellent destination for a peaceful and relaxing getaway.
Guests frequently praise the captivating and stylishly furnished rooms, which maintain the castle's historic charm while providing modern conveniences. The spacious, clean and comfortable rooms, offering stunning views of the castle park, enhance the guest experience. Although minor maintenance issues persist, the overall room quality remains positive.
Cleanliness throughout the hotel is generally lauded with fresh, well-kept public areas adding to the comfortable stay. While occasional lapses in cleaning services have been reported, they are exceptions rather than the norm. Guests particularly appreciate the neat and tidy environment of both the rooms and the hotel's communal areas.
The breakfast experience at 'Zamek Cerveny Hradek' has garnered mixed reviews but leans predominantly positive with guests highlighting the plentiful, well-prepared and varied buffet options. Despite some areas needing improvement, the overall sentiment indicates satisfaction with the breakfast offerings. Dinner experiences, however, have been inconsistent with the early closure of the restaurant and limited menu variety being notable drawbacks. Some guests report issues with food quality, but positive mentions of pleasant lunch services and friendly staff provide a redeeming touch.
The hotel staff receives commendations for their friendliness, professionalism and attentiveness, contributing positively to guests' stays. While some inconsistencies exist, particularly in the restaurant and breakfast service, the majority of feedback suggests that the staff is generally accommodating and helpful.
One downside is the weak and unreliable Wi-Fi service, which has been a recurring issue for many guests. Despite these connectivity challenges, the comfort of the beds consistently receives high praise with guests finding them very comfortable and suitable for a restful stay.
In summary, 'Zamek Cerveny Hradek' is a magical destination that combines historical allure with scenic tranquility, offering a unique and comfortable retreat. While there are areas for improvement, particularly in dining options and Wi-Fi service, the overall experience remains highly positive, marked by the beautiful location, elegant rooms, high cleanliness standards and welcoming staff. Show more
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Categories
Hotel for Honeymoon
Staying in a castle provides a unique and fairytale-like experience. The historical setting and elegant rooms offer a romantic backdrop for a honeymoon.
Romantic Hotel
Staying in a castle provides a unique and romantic experience, full of charm and history. The setting is ideal for couples seeking a fairy-tale getaway.
Hotel with EV Charging Stations
As a Zamek (castle) hotel, it might offer EV charging as part of its amenities to cater to modern travelers.
Family Friendly Hotel
Hotel with Free Wi-Fi
Room Types
Double or Twin Room with Shared Bathroom• Cable TV
• Shared bathroom
• Elegant, dark wooden furniture
Standard Double or Twin Room• Satellite TV
• Private bathroom
• Seating area
• Elegant, dark wooden furniture
• Arched ceilings
Superior Double or Twin Room• Spacious
• Satellite and cable TV
• Private bathroom
• Seating area
• Elegant, dark wooden furniture
• Views of a castle pond
Two-Bedroom Suite (4 Adults)• Very spacious
• Cable TV
• Private bathroom with free-standing bathtub
• Wrought-iron four-poster bed
• Elegant, dark wooden furniture
• Parquet floor
• Seating area
• Views of a castle pond
Standard Single Room• Satellite TV
• Private bathroom next to the room, on the corridor
Standard Triple Room• Satellite TV
• Private bathroom
• Seating area
• Views of a castle pond
Single Room with Shared Bathroom• Satellite TV
• Shared bathroom on the corridor
Guest Reviews
8.5
Very Good
Location
Nestled in the verdant outskirts of Jirkov, 'Zamek Cerveny Hradek' offers a tranquil escape in the heart of nature. The beautiful castle hotel is surrounded by picturesque environments, including a sprawling park, a serene lake and dense forests, making it a splendid location for a peaceful getaway. The presence of nature and green spaces around the hotel offers guests a relaxing atmosphere, perfect for hikes and leisurely walks.
The historical 17th-century Baroque castle not only provides a romantic and historical ambiance but also offers breathtaking views from its rooms. The castle's park and garden further enhance the serene and picturesque setting, providing spots for relaxation and contemplation. It’s a unique place, combining the allure of a beautiful, historic location with the convenience of easy accessibility by car, public transport or on foot.
Guests appreciate the quiet, calming location, which feels far removed from the hustle and bustle of urban life, yet still lies conveniently close to the village. The surroundings far exceed expectations with a beautiful lake inviting guests to stay and enjoy the peaceful environment. It’s an excellent stop for a romantic weekend, offering a blend of tranquility, beautiful scenery and a marvelous historic setting. The atmosphere of the real castle, combined with modern comforts, makes 'Zamek Cerveny Hradek' a magical location that draws visitors into a bygone era.
Breakfast
Overall, the breakfast experience at Zamek Cerveny Hradek has garnered mixed reviews with numerous guests praising it for being plentiful and well-prepared. Many visitors described the breakfast as very good, great and even absolutely excellent. Words like rich, opulent and varied frequently popped up, denoting a satisfying and abundant selection. The buffet breakfast received particular acclaim, noted for its quality, sufficient range of options and delightful presentations.
However, not all feedback was glowing. Some guests found the breakfast to be average, basic or modest with a limited selection and occasional reliance on cheaper ingredients. A few reviews highlighted areas needing improvement, mentioning unappetizing eggs and a lack of rye bread. Coffee quality also appeared as a downside with descriptions of it being unsatisfactory or needing to be remade due to being served cold. The service quality during breakfast was another point of contention with some guests noting unfriendly or amateur staff.
Despite these criticisms, many guests still enjoyed their breakfast experience and appreciated the sufficient and tasty options available. The phrase "good breakfast" recurrently appeared in reviews as a testament to the general contentment among visitors. The overall sentiment leans towards a positive dining experience with room for minor adjustments to enhance consistency and quality.
Dinner
Zamek Cerveny Hradek’s restaurant offers mixed experiences with a notable emphasis on the need for improvement in both the quality and availability of its dining options. Many guests appreciate the overall beauty and historical ambiance of dining at a castle, along with occasional commendations for pleasant service and enjoyable meals. The lunch options, in particular, receive positive feedback.
However, a recurrent issue is the early closure of the restaurant, often shutting doors by 7 PM, which poses a significant inconvenience for guests seeking dinner on-site. Additionally, the limited variety in the menu, coupled with instances of mediocre food quality—even complaints describing it as catastrophic in some cases—highlight areas needing attention. Some guests reported significantly poor experiences, such as receiving cold dishes or finding parts of their meals unsatisfactory given the price.
Despite these setbacks, the friendly and helpful staff indeed bring a positive note to the overall hospitality of the establishment. For visitors who manage to dine within the restrictive hours, the service is often seen as a redeeming factor, although ultimately, many still find that the restaurant does not fully meet their expectations.
For future guests, it's important to plan around the early restaurant closures and perhaps seek alternative dining options nearby if arriving late. While the castle's charm shines through in many aspects, the culinary experience appears to be an area that needs significant enhancement to match the grandeur of the venue itself.
Rooms
Zamek Cerveny Hradek offers an intriguing mix of elegance and comfort, situated within a historic castle setting. Guests frequently praise the rooms for being nicely and stylishly furnished, capturing the vintage charm with a touch of modern convenience. The rooms are often described as spacious, clean and comfortable with several reviewers noting the beautiful views, particularly of the castle park in the early morning.
Despite the concerns raised about bathroom conditions, which some pointed out need renovation and occasional issues with cleanliness, the overall room experience is positive. The rooms are well-equipped, offering amenities like kettles, refrigerators, tea and coffee. The elegant and historic furnishings add charm, making the stay feel unique and visually appealing.
Visitors appreciated the peaceful and quiet environment, conducive to a good night's sleep. The majority found the rooms to be bright, tidy and adequately equipped for a comfortable stay. However, it is noted that some rooms have minor maintenance issues, such as small showers in regular rooms and occasional mold presence.
Overall, the hotel stands out for its aesthetically pleasing interiors, generous furnishings and the historical ambiance of staying in a castle. Despite a few areas needing improvement, the positive aspects predominantly define the guest experiences at Zamek Cerveny Hradek.
Beds
Zamek Cerveny Hradek consistently receives positive feedback regarding the comfort of its beds with numerous guests describing them as very comfortable, super comfortable and even excellent. Many found the beds large and suitable for the castle’s layout. However, some visitors mentioned that the beds were hard or that single beds pushed together created an inconvenient gap with a cushion in the middle. A few reviews noted issues like worn-out bedding or overheating rooms, though these factors did not significantly overshadow the general satisfaction with the bed comfort. Overall, the beds are appreciated and recommended by most guests.
Cleanliness
Zamek Cerveny Hradek is a stunning hotel nestled in an old castle, admired for its overall cleanliness and functionality. Guests frequently praise the rooms, describing them as beautiful, large and exceptionally clean. The hotel maintains a high standard of cleanliness with several reviewers noting that everything was fresh and clean throughout their stay. The public areas, including the sauna and jacuzzi, are also well-kept and clean.
Despite the overwhelmingly positive feedback, some guests did experience issues with cleanliness, mentioning specific problems such as mold in the shower and finding hairs from previous occupants in their rooms. A few guests also faced situations where their rooms were not cleaned for stays of two nights or more. However, these instances seem to be exceptions rather than the rule.
In summary, while Zamek Cerveny Hradek occasionally has lapses in cleaning services, the majority of reviews highlight its top-notch cleanliness, making it a pleasant and comfortable place to stay.
Staff
'Zamek Cerveny Hradek' has received mixed reviews regarding its staff, though positive comments prevail. Many guests appreciated the friendly and courteous demeanor of the hotel staff, describing them as attentive, professional and very willing to explain everything. The reception staff, in particular, were noted for their helpfulness and hospitality with some guests highlighting specific individuals who made their stay pleasant and ensured a wonderful experience.
However, there were a few noted inconsistencies, especially in the restaurant and breakfast service, where some guests found the staff to be unfriendly or inattentive. Despite these occasional lapses, the overall impression was that most of the staff were accommodating, cheerful and made efforts to take great care of the guests.
Wi-Fi
Zamek Cerveny Hradek faces significant challenges with its Wi-Fi service. Several reviews point out weak and insufficient WLAN performance with many guests noting difficulty finding a stable internet connection in their rooms. Information about Wi-Fi access is often unavailable and when a signal is present, it tends to be very weak or slow. Problems with the Wi-Fi signal are frequent and sometimes it disconnects entirely for days at a time. Issues with both internet and mobile signals are common, although calling seems to work without problems.
No, Zamek Cerveny Hradek doesn't have any pool.
No, a spa isn't available at Zamek Cerveny Hradek.
No, Zamek Cerveny Hradek doesn't allow dogs.
No, parking facilities aren't available at Zamek Cerveny Hradek.