Rosenhaus - HomeClub apto grande com Smartv Cozinha
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Summary of reviewsRosenhaus - HomeClub offers a centrally located apartment that is highly praised for its convenience and accessibility, providing easy access to Shopping Mueller, Centreeventos Cau Hansen, tourist attractions, museums, and shopping venues. Guests appreciate the excellent location and the practical self check-in and check-out systems, with many highlighting the cost-effectiveness and safety of the area during the day. Although the nighttime ambiance was slightly awkward for some, others found it secure and pleasant to explore. The central position of the apartment also provides a beautiful cityscape view, enhancing its overall appeal.
Despite the advantageous location and spacious, comfortable accommodations, there are notable concerns regarding cleanliness and maintenance. Issues such as dirty floors, walls, and windows, as well as mold and humidity in bedrooms and bathrooms, are frequently reported. The presence of cockroaches, ants, and spiders, along with maintenance problems like a broken shower head and clogged pipes, detracts from guests' experience. While the staff demonstrated a willingness to assist with alternative accommodations, improved cleaning protocols and maintenance would significantly enhance the overall stay.
The staff service experiences are mixed. Some guests appreciated the friendly and attentive service, particularly from employees at the parking lot, and found WhatsApp communication helpful for flexible check-in. However, others faced challenges with communication, encountering rude staff at the entrance and experiencing an unresponsive host, leading to inconveniences such as a lack of bedding and towels on the first night. Despite these issues, some guests had positive interactions with staff and were satisfied with their stay.
Lastly, the bed setup raises concerns for potential guests, as comfort appears to be inconsistent. While some reviewers found the mattress comfortable, others experienced discomfort due to old, noisy, and soft beds, which could be bothersome for those preferring firmer surfaces. Feedback about broken beds and intrusive noise suggests that travelers seeking a restful sleep might consider these factors before booking.
Overall, Rosenhaus - HomeClub offers a well-located, spacious, and comfortable stay with room for improvement in cleanliness, maintenance, and bedding quality. With attentive service and enhanced protocols, it has the potential to provide a more satisfying guest experience.
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Despite the advantageous location and spacious, comfortable accommodations, there are notable concerns regarding cleanliness and maintenance. Issues such as dirty floors, walls, and windows, as well as mold and humidity in bedrooms and bathrooms, are frequently reported. The presence of cockroaches, ants, and spiders, along with maintenance problems like a broken shower head and clogged pipes, detracts from guests' experience. While the staff demonstrated a willingness to assist with alternative accommodations, improved cleaning protocols and maintenance would significantly enhance the overall stay.
The staff service experiences are mixed. Some guests appreciated the friendly and attentive service, particularly from employees at the parking lot, and found WhatsApp communication helpful for flexible check-in. However, others faced challenges with communication, encountering rude staff at the entrance and experiencing an unresponsive host, leading to inconveniences such as a lack of bedding and towels on the first night. Despite these issues, some guests had positive interactions with staff and were satisfied with their stay.
Lastly, the bed setup raises concerns for potential guests, as comfort appears to be inconsistent. While some reviewers found the mattress comfortable, others experienced discomfort due to old, noisy, and soft beds, which could be bothersome for those preferring firmer surfaces. Feedback about broken beds and intrusive noise suggests that travelers seeking a restful sleep might consider these factors before booking.
Overall, Rosenhaus - HomeClub offers a well-located, spacious, and comfortable stay with room for improvement in cleanliness, maintenance, and bedding quality. With attentive service and enhanced protocols, it has the potential to provide a more satisfying guest experience.
Apartment with Swimming Pool
Outdoor Pool
Apartment with Free Wi-Fi
Apartment with Parking
Apartment with Outdoor Pool
Guest Reviews
Rosenhaus - HomeClub boasts an exceptional location that serves as its most prominent feature. Situated centrally, it offers guests easy access to Shopping Mueller, Centreeventos Cau Hansen, and a variety of tourist attractions, museums, and shopping venues. The location provides a good balance of convenience and functionality, with many reviewers highlighting its cost-effectiveness. During the day, the area is bustling and safe, inviting guests to explore the surroundings. While the nighttime ambiance was perceived as slightly awkward by some, others felt secure walking around even after dark. The building's internal facilities are easily accessible, adding to the convenience of the stay. The apartment's central position also offers a beautiful cityscape view, further enhancing the appeal of this well-furnished and comfortable accommodation. While a few visitors noted cleanliness issues, the positives of the location, ease of access, and practical self check-in and check-out systems typically outweigh these concerns.
When considering a stay at Rosenhaus - HomeClub, prospective guests might be cautious about the bed setup. Comfort appears to be inconsistent, with some reviews noting that the mattress was comfortable. However, there are multiple mentions of beds being uncomfortable, old, and noisy, which might detract from guests' overall experience. The softness of the mattresses is highlighted, suggesting potential discomfort, especially for those who prefer firmer sleeping surfaces. Issues such as broken beds and intrusive noise further contribute to dissatisfaction for some visitors. Such feedback implies that travelers who prioritize a good night's sleep might need to weigh these factors carefully before booking their stay.
Rosenhaus - HomeClub apartment offers an excellent and central location, providing guests with convenient access to a range of tourist attractions, museums, and shopping venues. The apartment is described as spacious, comfortable, well-ventilated, and cozy, contributing to a tranquil and safe stay. Despite these positive aspects, numerous reviews highlight significant concerns regarding the overall cleanliness and maintenance. Guests have reported issues such as dirty floors, walls, and windows, as well as considerable mold and humidity, particularly in the bedrooms and bathrooms. Additionally, there were frequent mentions of cockroaches, ants, and spiders throughout the apartment, along with specific maintenance issues like a broken shower head and clogged pipes. While the staff showed willingness to assist with alternative accommodations, the apartment's lack of cleanliness and maintenance detracted from the stay. Enhanced cleaning protocols and attention to maintenance could greatly improve the guest experience at this otherwise well-located apartment.
The guest reviews of Rosenhaus - HomeClub provide contrasting thoughts on the service offered by the staff. On one side, visitors appreciated the staff's friendly disposition, particularly those stationed at the parking lot, and felt warmly received in the city. The service was described as attentive and speedy, with helpful WhatsApp communication allowing for flexible check-in times. Additionally, employees showed initiative by offering alternative accommodations in an effort to resolve issues. However, some visitors encountered challenges, such as rude staff at the entrance and a lack of communication about maintenance activities, which led to a startling experience. In some instances, guests reported the host was unresponsive, leading to inconveniences like an uninformed front desk and a lack of bedding and towels on the first night. Despite mixed experiences, some guests were left without complaints regarding their stay.
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Cleanliness
Staff
Yes, Rosenhaus - HomeClub apto grande com Smartv Cozinha has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Rosenhaus - HomeClub apto grande com Smartv Cozinha.
No, Rosenhaus - HomeClub apto grande com Smartv Cozinha doesn't allow dogs.
Yes, parking facilities are available at Rosenhaus - HomeClub apto grande com Smartv Cozinha.
No, Rosenhaus - HomeClub apto grande com Smartv Cozinha doesn't have a gym.
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