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Summary of reviewsNaalt Hotel Joinville is highly praised for its strategic location, making it particularly convenient for guests attending events at Expoville and those traveling via the BR 101 highway. While not directly in the buzzing city center, it is close to various restaurants, bars and pubs. The hotel's combination of accessibility and tranquility, along with its cleanliness, comfortable rooms and friendly staff, creates a positive overall experience for visitors.
The hotel’s breakfast receives generally favorable reviews, noted for its good variety and taste, although some guests suggest improvements in terms of fresh fruit and food options. Specific items like the walnut cake and brownie receive high praise. Dinner, however, draws mixed reactions with some dissatisfaction over the quality of certain dishes and service delays, alongside occasional higher-than-expected prices.
The rooms at Naalt Hotel Joinville receive widespread acclaim for their cleanliness, modernity and comfort. Guests appreciate features like smart TVs and wireless speakers, though some note the absence of mini-fridges and occasional issues with bathroom sizes. Overall, the well-designed and maintained environment contributes significantly to guest satisfaction.
Cleanliness is a standout feature with the hotel maintaining high standards of hygiene across rooms and common areas. Guests frequently commend the hotel for its spotless and fresh accommodations, supported by efficient and attentive housekeeping services.
The staff at Naalt Hotel Joinville consistently receive high praise for their attentiveness, friendliness and professionalism, significantly enhancing the guest experience. The reception staff, in particular, are frequently mentioned for their outstanding service.
Wi-Fi performance is variable with some guests touting excellent connectivity, while others encounter significant issues with speed and reliability, indicating a need for more consistent coverage.
The gym, functioning as a CrossFit box, meets the expectations of many guests, though feedback suggests the need for equipment upgrades and better maintenance.
Parking services, including valet options, are generally appreciated but can be a source of confusion due to additional charges and limited space in the parking area.
Beds are another highlight with guests commonly praising their comfort and the quality of the linens, ensuring restful sleep despite occasional minor issues like noise.
Regarding the hotel’s star rating, there is mixed sentiment. Some guests feel it aligns more with a three-star experience, while others appreciate the comfort and service levels that support a four-star designation.
For business travelers, the hotel stands out with its modern amenities and efficient service, although meeting room reservation and printer availability could be improved.
Finally, Naalt Hotel Joinville is recognized as pet-friendly, providing amenities for pets and allowing owners to dine with their furry companions outside, although the high pet fee is noted by several guests.
Overall, Naalt Hotel Joinville successfully caters to a wide range of guests, from business travelers to pet owners with its strategic location, cleanliness and friendly staff contributing to a mostly positive experience. Show more
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Family Friendly Hotel
It is a fantastic option for families, featuring spacious rooms that can accommodate larger groups and convenient access to local attractions.
Dog Friendly Hotel
This hotel is tagged as dog-friendly and is well-rated by other travelers.
Do you accept dogs in all rooms? No, some rooms only:
Is there an extra charge? Yes, R$ 100 per night
Should the dog owner notify you before checking in? Yes, during the booking process
What is the maximum number of dogs per room? Only one dog is allowed
Is there a maximum weight of dogs accepted? Yes, 30 Kg
Do you provide any specials, treats and toys (check all that apply)?
A place to sleep
Are there any leash-free play areas? No
Should the dog be kenneled at all times in the room? No
Should the dog be kenneled/kept in a pet carrier at all times in public areas? No
Should the dog remain leashed at all times in the room? No
Should the dog remain leashed at all times in public areas? Yes
Are the dogs allowed on the furniture? No
Are the dogs allowed on beds? No
What are the basic requirements to accept a dog?
Must not have fleas
Must have proof of current vaccinations
Must use designated areas
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Must not bathe in the bathtub
Must not be left unattended in the room
Is there a refundable deposit to guard against damages? No
Do you provide any of these?
Food and water bowls
pet cushion (if available)
Except for dogs, do you also accept other pets? Yes
Do you have a written and comprehensive pet policy available on request? Yes
This hotel offers dedicated Queen Room - Disability Access and Twin Room - Disability Access, designed to meet the needs of guests with disabilities. It also provides visual aids like Braille, emergency cords in bathrooms, lower bathroom sinks, toilets with grab rails, and is wheelchair accessible with upper floors reachable by elevator.
4-Star Hotel
Naalt Hotel Joinville features city views and provides complimentary Wi-Fi throughout the property. It has 100 rooms with flat-screen TVs, tea/coffee making facilities, and soundproof windows. A free buffet breakfast is served daily.
Hotel Taking Steps Towards Sustainability
Do you utilise any renewable energy sources to produce energy on the hotel/accommodation premises?
Solar radiation
What makes your hotel/accommodation eco-friendly?
The structure maximizes air flow to reduce the need for air-conditioning
The structure maximizes natural light to reduce the need for lighting and heating
Windows that block heat/cold (i.e. triple-glazed windows)
Rainwater collection and usage
Use of non-toxic cleaning products
LED lighting throughout the premises
Toilets flush up to 6 litres per flush
Toilet paper made of non-chlorine bleached paper or awarded with an eco-label
Waste is separated into at least 3 categories
No disposable (single use) cups/glasses, plates and cutlery
Automatic system or key card that turns off the light and electrical appliances when guests leave their room
Most of the ingredients used to prepare meals are locally produced
Is there anything that you would like to highlight, add or clarify? Displaying a 20m tall green facade the hotel has a vertical garden that also provides thermic and acoustic efficiency to the building. Natural lights and ventilation are a huge part of the project that also has low energy consumption LED lighting throughout the building. A solar heating system provides water heating and the water used in the toilets and garden irrigation comes from rainwater harvesting made by the property. Paper use has been reduced, using digital forms and documents, the waste is separated and recyclables sent for recycling and all suppliers chosen locally. All rooms have fully biodegradable amenities and bedding and towels are washed every 3 days or upon request and 70% of the rooms do not have minibar, saving a lot of CO2.
Answers last updated by Naalt Hotel Joinville
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Room Types
Double RoomThis double room features a Smart TV, Bluetooth JBL clock speakers with USB charging and ambient lighting, air conditioning, large windows with double blackout curtains, full-length mirrors, biodegradable amenities, and a complimentary tray, stocked with a kettle, tea and coffee options.
Twin RoomThis twin room features a Smart TV, Bluetooth JBL clock speakers with USB charging and ambient lighting, air conditioning, large windows with double blackout curtains, full-length mirrors, biodegradable amenities, and a complimentary tray, stocked with a kettle, tea and coffee options.
Family SuiteThis family suite features a Smart TV, minibar, Bluetooth JBL clock speakers with USB charging and ambient lighting, air conditioning, large windows with double blackout curtains, full-length mirrors, biodegradable amenities, and a complimentary tray, stocked with a kettle, tea and coffee options.
Please note that 2 extra beds can be added to this room upon advanced request.
Queen Room - Disability AccessProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room features a Smart TV, Bluetooth JBL clock speakers with USB charging and ambient lighting, air conditioning, large windows with double blackout curtains, full-length mirrors, biodegradable amenities, and a complimentary tray, stocked with a kettle, tea and coffee options. A wardrobe is available, as well as city views. The unit offers 1 bed.
Queen RoomThis room features a Smart TV, Bluetooth JBL clock speakers with USB charging and ambient lighting, air conditioning, large windows with double blackout curtains, full-length mirrors, biodegradable amenities, and a complimentary tray, stocked with a kettle, tea and coffee options.
Twin Room - Disability AccessThis room features a Smart TV, Bluetooth JBL clock speakers with USB charging and ambient lighting, air conditioning, large windows with double blackout curtains, full-length mirrors, biodegradable amenities, and a complimentary tray, stocked with a kettle, tea and coffee options.
Guest Reviews
8.6
Very Good
Location
Naalt Hotel Joinville boasts a strategic location that has garnered positive feedback from its guests. While it is situated a bit far from the city center, this positioning offers important advantages. The hotel is particularly convenient for those attending events at Expoville with several mentions highlighting its proximity to the exhibition center. Moreover, its location is beneficial for guests traveling via the BR 101 highway, ensuring easy access for those who are passing through or looking to continue their journey.
The hotel is also well-regarded for being close to various restaurants, bars and pubs, albeit not directly in the bustling city center. This combination of accessibility and tranquility makes it an excellent choice for those seeking a restful stay while attending events or traveling. Additionally, guests have noted the hotel's cleanliness, comfortable rooms and friendly staff, adding to the overall positive experience. The easy access to major roads and the close proximity to key venues like Expoville make Naalt Hotel Joinville a well-situated option for both leisure and event-based travelers.
Breakfast
The breakfast experience at Naalt Hotel Joinville receives mixed reviews from guests, though many comments highlight its strengths. A significant number of guests describe the breakfast as very good, varied and tasty with options like fruits, breads, cold cuts and cakes being frequently mentioned. There is appreciation for the complete and diverse offerings, extended serving times and the quality and freshness of items. Specific praises include "super complete breakfast," "delicious brownie," and "fantastic walnut cake."
However, there are also areas where improvement is needed. Several reviews suggest that the breakfast could benefit from greater variety, particularly in terms of fresh fruits and natural food options. Issues with replenishment and the freshness of items, such as overripe fruits and dry cakes, were noted. Some guests experienced unsatisfactory aspects like cold food, absence of brewed coffee and a lack of lactose-free options. A few reviews mentioned the breakfast area being too cold or crowded with occasional cleanliness concerns.
Overall, while the hotel's breakfast seems to generally meet expectations and offers a pleasant start to the day, there are specific aspects that could be enhanced for a consistently excellent dining experience.
Dinner
Naalt Hotel Joinville's dining experience receives mixed reviews from guests. On the positive side, the restaurant offers a variety of menu options and guests appreciate both the breakfast and dinner offerings overall. The hotel is responsive to dietary needs, providing diet meals upon request. Additionally, the convenience of microwave dinners is noted as helpful for some visitors.
However, several guests have expressed dissatisfaction with various aspects of the dining experience. Criticisms include the quality of specific dishes, such as tough, fatty filet mignon and fish dinners that lacked proper seasoning and presentation. Service delays from the kitchen staff were also a common complaint, affecting both lunch and dinner times. Some guests mentioned that the dinner prices, as well as drinks, are higher than expected.
Another point of frustration is the inconsistency of restaurant service, particularly the lack of dining options on Sundays, which detracts from the overall guest experience. The absence of a mini fridge in some rooms also limits dining flexibility for guests.
In summary, while Naalt Hotel Joinville offers a range of dining options and convenience for specific needs, there are notable areas for improvement in food quality, service promptness and value for money.
Rooms
Naalt Hotel Joinville receives favorable reviews for its rooms with guests consistently praising their cleanliness, modernity and comfort. Many highlight the beauty and spaciousness of the accommodations, noting that the rooms are well-distributed and spotless. Features such as smart TVs, wireless speakers and electric kettles with tea and coffee sachets are appreciated additions that enhance the stay.
However, guests frequently mention the lack of a mini-fridge in the rooms as a drawback, requiring them to go to the reception for water. Some rooms are described as small with bathrooms perceived as tiny and occasionally presenting issues such as a strong smell of urine or drainage problems.
Despite these minor inconveniences, the overall feedback remains positive. Guests commend the high standards of room service and the quality of the beds and linens. The environment is often described as cozy and welcoming with modern and stylish decor that contributes to a pleasant stay. Whether for its comfort, elegance or pristine condition, the Naalt Hotel Joinville's rooms seem to leave a lasting impression on its visitors.
Beds
Guest reviews of 'Naalt Hotel Joinville' reveal a consistent theme of comfort and quality when it comes to the beds. Nearly all reviewers praised the beds for being comfortable and highlighted the softness of the mattresses. Guests often mentioned the bed linens, noting their cleanliness and fragrant quality. Many found the bedding, including pillows and comforters, to be of excellent quality.
The reviews also reflect various preferences with some guests describing the beds as too soft, while others found them exceptionally cozy. King-size beds were mentioned positively, though there were occasional comments about the size and the number of pillows provided. Despite a few remarks about beds being noisy or too close together, the general consensus points towards a pleasant sleeping experience. The hotel seems to maintain a high standard for bed comfort and cleanliness, ensuring guests have a restful stay.
Cleanliness
Naalt Hotel Joinville consistently receives high praise for its exceptional cleanliness and hygiene standards. Guests frequently highlight the immaculate state of the rooms, describing them as very clean organized and comfortable. The hotel environment, including rooms and bathrooms, is noted for being spotless with fresh towels and bed linens that are not only clean but also fragrant. Daily cleaning services ensure that the accommodation remains inviting and well-maintained, creating a cozy and pleasant atmosphere for visitors. The overall cleanliness of the hotel is often described as impeccable with some reviews calling it extremely clean and mentioning the modern, appealing decor. Additionally, both housekeeping and maintenance staff are commended for their efficiency and attention to detail. While there are occasional remarks about minor lapses in bathroom cleanliness, the majority of guests express satisfaction with the rigorous cleaning policies and the consistently high standards maintained throughout the hotel, making it a reliable choice for those prioritizing hygiene and comfort during their stay.
Staff
The Naalt Hotel Joinville receives high praise for the exceptional service provided by its staff. Guests consistently highlight the attentiveness, friendliness and professionalism of the team. From the front desk to housekeeping, the staff is described as extremely proactive, kind and always ready to assist. The reception in particular stands out with several mentions of friendly and accommodating receptionists, including a notably polite and friendly Gabriel.
The politeness and helpfulness of the employees create a welcoming atmosphere throughout the hotel, ensuring guests feel at home. Many reviews point out the staff’s efforts to go above and beyond, such as adjusting breakfast schedules for guests with early commitments. The valet and customer service teams also receive commendation for their courtesy and efficiency.
Overall, the consistent praise for the staff’s kindness, their ability to provide excellent service and their willingness to accommodate special requests contributes significantly to the positive experiences of the guests at Naalt Hotel Joinville.
Wi-Fi
The Wi-Fi experience at Naalt Hotel Joinville presents a mixed bag for guests. On the bright side, several visitors reported excellent and very good internet connectivity, praising the fast and efficient service that exceeded their expectations. These positive encounters highlight that the hotel is capable of delivering robust internet performance.
However, a significant number of guests encountered difficulties with the Wi-Fi. Common issues included very bad Wi-Fi signals, particularly in the rooms with some guests describing the internet connection as extremely slow or weak. There were consistent remarks about the internet being inaccessible or unreliable at times, alongside suggestions to improve Wi-Fi coverage throughout the hotel.
Overall, while the hotel has demonstrated the potential for a strong and efficient internet service, inconsistencies in Wi-Fi performance suggest that enhancements are needed to ensure a reliable experience for all guests.
Gym
Naalt Hotel Joinville offers a gym facility that has received mixed reviews from guests. Many guests have appreciated that the gym met their expectations and found it suitable for moderately heavy workouts. It is noteworthy that the gym takes the form of a Crossfit box, which some guests found to be excellent and equipped with most of what one might need. This setup provides a different experience compared to typical hotel gyms.
However, several reviews point out that the gym is in need of improvement, mentioning that the equipment is not in the best condition and requires maintenance. Specific feedback highlighted issues like a poorly functioning treadmill and the overall cheap quality of the equipment. There is also a sentiment that the gym could add more basic equipment to meet guest expectations fully. Despite these criticisms, the gym serves as an adequate facility for those not expecting a top-tier fitness center.
Parking
Naalt Hotel Joinville offers a diverse range of parking options, including valet parking and private parking facilities. Many guests found the valet service to be friendly, efficient and convenient. Some reviews pointed out that parking is often an additional cost not included in the room rate, which can come as a surprise to many. The separate charge for parking was mentioned frequently with some guests feeling it should have been clearer at the time of booking.
The parking lot itself received mixed feedback. Some guests appreciated having private parking, while others found the area disorganized and struggled with limited space, especially for larger vehicles. Issues such as the high valet fees and occasional confusion regarding parking spaces were noted. Additionally, there were concerns about the small parking area in front of the building, which sometimes led to an overflow of vehicles and parking difficulties.
Overall, while the valet service is generally well-regarded, guests should be prepared for additional parking fees and potential challenges in finding suitable parking spaces.
4 Star
Naalt Hotel Joinville receives mixed feedback regarding its four-star status. While some guests argue that it functions more as a 3-star accommodation, others recognize it as a 4-star establishment. Positive aspects often highlighted include its great location, which facilitates easy access to various parts of the city and its pleasant atmosphere. The hotel boasts contemporary and comfortable facilities with well-equipped accommodations that are particularly suitable for business travelers. Overall, while some might see it as less sophisticated than expected, it still provides a high level of comfort and attention from staff that many guests appreciate.
Business
Naalt Hotel Joinville stands out as a commendable choice for business travelers visiting Joinville. The hotel boasts modern design and executive amenities, including comfortable beds and good showers, creating an environment conducive to business activities. Guests appreciate the attention to detail and the helpfulness of the services, all contributing to an excellent cost-benefit ratio. Although the hotel is tailored more towards business needs rather than vacation amenities, it offers suitable facilities for work-related tasks. Quick check-out services further enhance the efficiency required for business travels. While there are meeting rooms available, the inability to reserve them and the lack of a printer are noted drawbacks. Nevertheless, Naalt Hotel Joinville remains top-rated for its business-oriented approach and overall quality.
Dog Friendly
Naalt Hotel Joinville stands out for its truly pet-friendly atmosphere, accommodating furry companions as advertised. It offers amenities like walks and pet feeders and pets, including large breeds, are welcomed with food bowls and puppy pads. There is even an outdoor area where guests can enjoy breakfast with their pets, enhancing the pet-friendly experience.
However, it's important to note that the hotel has a separate, very high pet fee that several guests have mentioned as excessive. Despite the high cost, the hotel's approach towards pets and the amenities provided make it a good choice for travelers with pets.
Not all feedback was positive; there were remarks about poor service from the valet, particularly long wait times during check-out. Despite this drawback, the hotel remains a notable option for those traveling with pets due to its accommodating and welcoming stance towards animal companions.
No, Naalt Hotel Joinville doesn't have any pool.
No, a spa isn't available at Naalt Hotel Joinville.
Yes, Naalt Hotel Joinville welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Naalt Hotel Joinville.