Aloft Bolingbrook is highly regarded for its superb location, nestled conveniently near shopping and dining venues like the Bolingbrook Promenade. Guests appreciate the ease of access to both local attractions and the bustling city of Chicago, making it an ideal base for various activities or a quick getaway. The hotel's modern and trendy atmosphere is complemented by its pristine cleanliness. Rooms are consistently noted for their comfort and unique design, featuring cozy beds and effective use of space.
The breakfast offerings receive mixed feedback, with many appreciating the variety and quality of options available through convenient vouchers, though some choose to explore nearby restaurants. The friendly and helpful staff significantly enhance the guest experience, often going above and beyond to ensure comfort and satisfaction. Specific staff members are frequently praised for their exceptional service.
The hotel also boasts a clean, heated pool, appreciated by families for its extended hours. Although bed preferences vary among guests, many find the bedding exceptionally comfortable, enhancing their stay. Overall, Aloft Bolingbrook offers a vibrant and welcoming environment, characterized by cleanliness, excellent service, and a prime location, making it a favored choice for travelers.
La Quinta by Wyndham Chicago Tinley Park is ideally located, attracting a variety of travelers due to its proximity to the Credit 1 Amphitheater, the Tinley Park Convention Center and easy access to the expressway. Guests appreciate the surrounding area for its abundance of restaurants, stores and shopping opportunities. The hotel's strategic location provides a convenient and safe retreat outside of bustling Chicago, coupled with fair pricing and friendly, professional staff.
The breakfast experience varies among guests. While some describe it as good, quite good or even amazing, others find it lacking in variety and quality, particularly missing items like juice or hot food options.
Room reviews are mixed with many guests commending the comfortable beds and cool room temperatures. However, cleanliness and maintenance issues such as dirty sheets, unclean showers, unpleasant odors and outdated furniture are notable concerns. Despite these issues, the staff receives high praise for their friendliness and helpfulness with particular mentions of exceptional service from specific employees.
Cleanliness and maintenance of the hotel present significant problems as guests frequently report dirty floors, stained bedding, unclean bathrooms and unpleasant smells in the hallways. The prevalent issues, along with reports of broken items and malfunctioning facilities, detract from the overall experience. Additional setbacks include the closure of the pool and hot tub, often without prior notification.
Overall, while La Quinta by Wyndham Chicago Tinley Park excels in location and staff friendliness, it falls short in consistent cleanliness, maintenance and breakfast offerings, resulting in a mixed overall satisfaction among guests.
The Holiday Inn Express Naperville by IHG is consistently praised for its prime location, excellent breakfast, inviting rooms, and exceptional staff service. The hotel is well-situated in a safe and pleasant area, offering easy access to major highways and a range of dining and shopping options nearby. This convenience extends to its ample parking and close proximity to local attractions, making it ideal for both leisure and business travelers.
Guests frequently commend the hotel’s breakfast offerings, describing them as diverse and satisfying. The breakfast area is both inviting and comfortable, providing a welcoming environment to start the day. The selection includes popular items like cinnamon rolls and pancakes, along with a variety of hot and cold options, making it a standout feature of the stay.
The rooms are spacious, clean, and well-appointed, further enhancing the guest experience. The beds are highlighted for their exceptional comfort, contributing to restful nights. Modern decor and a thoughtful layout add to the ambience, while amenities meet the needs of both families and individual travelers.
Cleanliness is another strong point, with well-maintained facilities and stylish decor consistently noted by guests. The property's common areas and rooms are appreciated for their neatness, offering a refreshing atmosphere despite the occasional minor issue in specific areas.
The hotel’s staff sets a welcoming and accommodating tone, consistently going above and beyond to ensure guest satisfaction. This friendliness and professionalism contribute significantly to the positive experiences reported by visitors.
The pool, although small, is clean and well-maintained, providing families with a delightful spot for relaxation. The heated water is a particular plus, offering a warm and inviting experience.
Families find the hotel particularly accommodating, with spacious suites and family-friendly amenities, including a popular pool. The warm atmosphere and thoughtful touches, like nightly fresh cookies, enhance the familial appeal.
Overall, the Holiday Inn Express Naperville by IHG stands out as a commendable choice for travelers seeking comfort, convenience, and a welcoming environment, making it a reliable option for a pleasant stay in Naperville.