Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe Holiday Inn Express Naperville by IHG is consistently praised for its prime location, excellent breakfast, inviting rooms, and exceptional staff service. The hotel is well-situated in a safe and pleasant area, offering easy access to major highways and a range of dining and shopping options nearby. This convenience extends to its ample parking and close proximity to local attractions, making it ideal for both leisure and business travelers.
Guests frequently commend the hotel’s breakfast offerings, describing them as diverse and satisfying. The breakfast area is both inviting and comfortable, providing a welcoming environment to start the day. The selection includes popular items like cinnamon rolls and pancakes, along with a variety of hot and cold options, making it a standout feature of the stay.
The rooms are spacious, clean, and well-appointed, further enhancing the guest experience. The beds are highlighted for their exceptional comfort, contributing to restful nights. Modern decor and a thoughtful layout add to the ambience, while amenities meet the needs of both families and individual travelers.
Cleanliness is another strong point, with well-maintained facilities and stylish decor consistently noted by guests. The property's common areas and rooms are appreciated for their neatness, offering a refreshing atmosphere despite the occasional minor issue in specific areas.
The hotel’s staff sets a welcoming and accommodating tone, consistently going above and beyond to ensure guest satisfaction. This friendliness and professionalism contribute significantly to the positive experiences reported by visitors.
The pool, although small, is clean and well-maintained, providing families with a delightful spot for relaxation. The heated water is a particular plus, offering a warm and inviting experience.
Families find the hotel particularly accommodating, with spacious suites and family-friendly amenities, including a popular pool. The warm atmosphere and thoughtful touches, like nightly fresh cookies, enhance the familial appeal.
Overall, the Holiday Inn Express Naperville by IHG stands out as a commendable choice for travelers seeking comfort, convenience, and a welcoming environment, making it a reliable option for a pleasant stay in Naperville. Show more
Read review summaries for all categories
Categories
3-Star Hotel
This hotel provides a reliable stay with comfortable rooms and a complimentary breakfast. Its location in Naperville offers convenient access to local businesses and attractions.
Hotel with Heated Pool
Likely has a heated pool, typical for Holiday Inn Express hotels. Known for its consistent quality and complimentary breakfast.
Hotel near Ski Resorts
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Room Types
Standard King RoomThe spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The double room features a tea and coffee maker, a wardrobe, a safe deposit box, a tiled floor, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Standard Queen Room with Two Queen BedsThe spacious double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The double room features a tea and coffee maker, a wardrobe, a safe deposit box, a tiled floor and a flat-screen TV with cable channels. The unit offers 2 beds.
Standard RoomThe spacious double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower.
King Suite with Sofa BedThe spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The double room offers a tea and coffee maker, a wardrobe, a safe deposit box, a sofa, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
One-Bedroom King Suite with Sofa BedProviding free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite features tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit offers 2 beds.
One-Bedroom King SuiteOffering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite has tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit has 1 bed.
Guest Reviews
8.2
Very Good
Location
The Holiday Inn Express Naperville by IHG consistently receives praise for its exceptional location, making it a prime spot for travelers. Nestled in a safe and pleasant area, the hotel provides easy access to major highways such as I-88 and I-355, enhancing convenience for guests. It is strategically situated near Midway Airport and offers close proximity to downtown Naperville and major shopping destinations like Fox Valley Mall, making it ideal for both leisure and business travelers. Restaurants abound in the vicinity, offering ample dining options within walking distance or a short drive, catering to diverse culinary preferences. The hotel is centrally located, facilitating quick access to all necessary amenities, including plazas and entertainment hubs, ensuring guests need not venture far for dining or shopping. In addition to its ideal placement, the property is highlighted for its ample parking and easy access to rooms, adding a layer of convenience for visitors. Whether visiting North Central College or exploring local attractions, the Holiday Inn Express Naperville is well-situated to meet various needs, combining comfort, accessibility, and connectivity in a beautiful, flourishing neighborhood.
Breakfast
The Holiday Inn Express Naperville by IHG consistently impresses guests with its exceptional breakfast offerings. Visitors are greeted with a breakfast experience that includes a diverse array of choices, ensuring that there’s something to please everyone’s palate. The breakfast area is described as inviting and comfortable, contributing to a relaxed dining ambiance. Guests appreciate the cleanliness and organization of the serving area as well. Cinnamon rolls, pancakes, and freshly baked goods are particularly popular, adding a delightful touch to the morning meal.
The hot breakfast buffet is noted for its variety, including eggs, pancakes, waffles, and sausages, among other options. For those who enjoy a continental style, fresh fruit and a broad selection of baked goods are available. This daily breakfast service is praised not only for its delicious food but also for the convenience of being readily available on time, starting at 6 am.
Guests also appreciate the hotel’s adaptability, with the breakfast changing slightly each day, offering new selections and maintaining high quality. Overall, many guests regard the free breakfast as a significant perk of their stay, with some deeming it the best meal included in any hotel they have visited. The breakfast experience serves as a memorable start to the day, complementing the convenience and comfort found throughout the rest of their stay in Naperville.
Rooms
The Holiday Inn Express Naperville by IHG offers an inviting and comfortable stay with spacious and well-appointed rooms. Guests consistently praised the cleanliness and tidiness of the rooms, ensuring a fresh and welcoming environment. The beds are noted for their exceptional comfort, contributing to a restful night's sleep. Many guests appreciated the modern decor and thoughtful layout, which includes separate sitting areas and a range of lighting options, enhancing the room's functionality and ambience. Moreover, the hotel's interior and exterior design adds to its overall appeal.
Families find the rooms accommodating, with suites providing ample space for groups, including configurations with king and queen beds. The hotel also features a large lobby, paired with friendly and efficient staff services, fostering a pleasant atmosphere. The convenient location and accessibility further enhance the guest experience, as does the quiet and tranquil environment. Guests also note the modern amenities and leisure facilities offered by the hotel. Overall, the Holiday Inn Express Naperville presents itself as a commendable choice for travelers seeking comfort, cleanliness, and convenience.
Beds
Holiday Inn Express Naperville by IHG seems to excel in providing guests with a restful night's sleep, as the feedback on their beds is overwhelmingly positive. Guests frequently highlight the exceptional comfort of the beds and pillows, often describing them as extremely comfortable or wonderful. The mattresses are noted for their quality, with some guests mentioning that they experienced great sleep. The bedding further enhances this comfort, with mentions of super soft sheets. Beyond the beds, the hotel's overall neat and comfy environment also receives praise, contributing to a pleasant stay. The combination of comfortable accommodations and excellent staff service impresses guests, making it a recommended spot for travelers seeking a good night's rest. There is also appreciation for amenities like plenty of TV channels and an inviting sitting area outside, adding to the overall positive experience.
Cleanliness
Holiday Inn Express Naperville by IHG generally stood out for its commendable cleanliness, offering a refreshing atmosphere throughout its premises. Many guests appreciated the clean and updated amenities, particularly highlighting the stylish decor and well-maintained rooms. The hotel's common areas were consistently noted for their neatness, providing a comfortable and organized environment. The friendly and approachable staff further enhanced the guest experience, adding to the positive ambiance of the hotel. Despite its distance from Chicago, guests found the location convenient. However, some inconsistencies were noted concerning bathroom and pool area hygiene, with occasional lapses in water pressure. Yet, overall, the property was well-regarded as one of the cleanest hotels many reviewers have visited, making it a reliable choice for travelers prioritizing cleanliness.
Staff
Holiday Inn Express Naperville boasts a remarkably friendly and accommodating staff, setting a welcoming tone for guests. Visitors consistently praise the staff for their exceptional helpfulness and professionalism, making check-in a smooth and pleasant experience. Several personnel went above and beyond to ensure guests felt comfortable and attended to, providing excellent customer service and fostering a cordial environment. Particular mentions highlight the staff's attentiveness, with individuals such as Deep and Jay receiving accolades for their kindness and commitment to guest satisfaction. The team at the reception desk is not only efficient but also genuinely engaging, consistently greeting guests with a smile and accommodating requests. Overall, the staff's friendliness and willingness to assist in various needs make them a standout feature of the hotel, contributing significantly to the guests' positive experiences and a welcoming atmosphere throughout the establishment.
Pool
The pool at the Holiday Inn Express Naperville by IHG is a hit among guests, especially families, as it provides an enjoyable experience for kids who seem reluctant to leave. The facility is consistently praised for its cleanliness and maintenance, with a well-kept and tidy pool area, making it a pleasant spot to unwind. Guests appreciate the pool's warmth, which is a result of its consistently heated water, contributing to a comfortable and relaxing swim. Though described as small, the pool is deemed sufficient, offering a quaint charm and a lovely setup with an adjacent outdoor patio for relaxation. It serves as a delightful place to catch up in the evenings, thanks to ample lighting. Overall, the pool adds to the hotel's appeal, offering guests a refreshing place to relax in a central location that's convenient for exploring nearby restaurants and stores.
Family
The Holiday Inn Express Naperville offers a range of activities and amenities that make it an appealing choice for families visiting the Naperville area. Families traveling with special needs members have found the accommodations to be friendly and accommodating, with early check-ins available to ensure a restful stay. The hotel boasts clean, spacious rooms, ideal for family staycations and providing essential comforts. One highlight is the inviting, heated swimming pool that kids love, offering a cozy spot for relaxation and recreation. Additionally, the pool table is a popular feature among guests, providing entertaining options during festive visits. For larger families, the suite provides a separate living area, offering space necessary for comfort and convenience. The warm atmosphere is further enhanced by fresh cookies served every night, a delightful treat especially enjoyed by children. The family-oriented environment extends beyond the physical amenities, fostering a welcoming space where travelers can connect and share experiences. Overall, the Holiday Inn Express Naperville stands out as a recommended destination for families seeking a pleasant and accommodating stay, whether traveling for business or pleasure.
Yes, Holiday Inn Express Naperville by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Holiday Inn Express Naperville by IHG.
No, Holiday Inn Express Naperville by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Naperville by IHG.
Yes, Holiday Inn Express Naperville by IHG has a gym.