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Summary of reviewsSure Hotel by Best Western City Jonkoping enjoys high praise for its central and convenient location. Positioned in the heart of Jönköping, the hotel provides easy access to numerous attractions, restaurants and transportation hubs, making it ideal for both business and leisure travelers. Proximity to notable sights like the Matchstick Museum and Lake Vättern, along with the availability of a parking garage, further enhances its appeal.
The breakfast experience is favorably received, featuring a rich and varied selection including vegetarian and vegan options. Guests highlight the generous and well-prepared buffet, which often includes local ingredients and fresh produce. The cozy breakfast area and the addition of make-your-own waffles in the evening add a delightful touch.
Dinner offerings at the hotel also gather positive feedback, particularly the complimentary dinner available from Monday to Thursday. The simple yet tasty evening buffet, which includes vegan options, is appreciated by guests and considered a good value for money. The availability of free snacks, drinks and waffle evenings adds convenience and a homely feel.
Rooms at the hotel receive mixed reviews but are generally described as spacious, bright and comfortable. Many guests appreciate the lovely views and cleanliness, though some note issues with outdated furnishings and small bathrooms. Despite these challenges, the central location and affordable pricing make it a viable option, especially for short stays.
Cleanliness is another area with mixed feedback. While many guests find their rooms clean and tidy, some report inconsistencies, particularly in communal areas. Despite this, the friendly staff and good location contribute positively to the overall experience.
The hotel staff are frequently praised for their friendliness and professionalism. Guests appreciate the warm and welcoming reception, efficient service and staff’s willingness to go above and beyond, enhancing the overall guest experience. Multilingual capabilities further add to their commendable service.
The WiFi at the hotel is generally satisfactory with most guests finding it reliable and stable. Occasional connectivity issues were noted, but the provision of free WiFi adds to the convenience.
Parking facilities are well-regarded with many guests appreciating the secure underground parking garage. The parking is seen as affordable and easy to use with ample space and EV chargers available.
Families find Sure Hotel by Best Western City Jonkoping a comfortable and enjoyable choice. Spacious family rooms, a family-friendly atmosphere and thoughtful amenities like a play area and family bikes are highlights. The extensive breakfast offerings and entertainment options also cater well to children.
The hotel's location is ideal for those wanting to explore Jönköping’s nightlife, being close to numerous bars and restaurants. However, the central location means occasional noise from nearby party-goers and traffic, particularly on weekends.
Bed comfort receives varying feedback with most guests finding them cozy and conducive to good sleep. While some guests mention issues with bed firmness and narrowness, the overall sentiment leans toward comfort.
In summary, Sure Hotel by Best Western City Jonkoping stands out for its excellent location, friendly and professional staff, ample parking, family-friendly amenities and satisfying breakfast and dinner offerings. While there are areas for improvement, particularly in cleanliness and room updates, the hotel generally provides a comfortable and convenient stay for its guests. Show more
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Hotel Taking Steps Towards Sustainability
As a Best Western hotel, this property may adhere to the brand's sustainability initiatives. Best Western is described as taking steps towards sustainability.
Family Friendly Hotel
Sure Hotel by Best Western City Jonkoping offers a comfortable and convenient stay for families. Its central location provides easy access to the city's attractions.
Hotel with Parking
This hotel provides free parking directly on-site, making it very convenient for guests. It is centrally located near the lake and central station.
Accessible Hotel
Sure Hotel by Best Western City Jonkoping provides wheelchair access to common and public areas. The hotel features an elevator and designated parking for physically challenged guests. Additionally, emergency cords are installed in the bathrooms for guest safety.
3-Star Hotel
Located in central Jönköping, this hotel offers convenient access to Lake Vättern and Jönköping Central Station. Guests appreciate the friendly staff.
Hotel near Golf Courses
Hotel for Honeymoon
Dog Friendly Hotel
Hotel near Nightlife Spots
Room Types
Standard Single RoomThis single room provides a TV. The unit offers 1 bed.
Economy Double RoomThis double room features a TV. The unit has 1 bed.
Standard Double RoomThis double room provides a TV. The unit offers 2 beds.
Standard Double Room with BalconyThis double room provides a TV. The unit offers 2 beds.
Standard Double Room with Balcony and Lake ViewThis double room features a desk, a balcony, sea views and a private bathroom. The unit offers 2 beds.
Family Double RoomThis quadruple room features a private bathroom, and a sofa. This quadruple room offers a TV. The unit has 2 beds.
Family RoomThis quadruple room has a private bathroom and a sofa. The unit has 3 beds.
SuiteA seating area with a TV, a desk and a private bathroom are offered in this suite.
Suite with Balcony and Lake ViewThis suite features a desk, a balcony, sea views and a private bathroom.
Guest Reviews
7.9
Good
Location
Sure Hotel by Best Western City Jonkoping is highly praised for its excellent and strategic location. Situated centrally in the heart of Jönköping, it offers guests easy access to numerous attractions, restaurants and transportation hubs. Guests appreciate that the hotel is within walking distance to the city center, main train station, bus stations and a variety of dining and shopping options. The proximity to notable sights such as the Matchstick Museum, Lake Vättern and the waterfront promenades enhances its appeal.
The hotel's peaceful yet central setting is perfect for both leisurely strolls and accessing the vibrant city life, making it a suitable choice for different purposes, whether you're on a business trip or just exploring the city. Additionally, the availability of a parking garage is a convenient perk for those traveling by car. Despite occasional minor inconveniences like navigating road works or finding the exact location while driving, the overall consensus indicates a highly favorable and convenient location in the city center.
Breakfast
The breakfast experience at Sure Hotel by Best Western City Jonkoping generally receives positive feedback from guests. Many highlight the rich and varied selection offered with a wide range of options catering to different tastes, including vegetarian and vegan choices. The breakfast buffet is frequently described as generous and well-prepared, offering local ingredients and fresh fruits and vegetables. Guests appreciate the cozy breakfast area and the addition of make-your-own waffles in the evening, which adds a delightful touch.
There are reports of tasty and delicious offerings with some mentioning standout items like smoothies, fresh porridge and even ginger shots. Many reviews emphasize the good value for money with the breakfast often exceeding expectations and a few ranking it as the best among their hotel experiences in Jonkoping.
However, not all reviews are glowing; some guests found the breakfast only adequate and there are occasional comments on items running out or lacking freshness. Others noted issues with organization and timing with hot food sometimes served cold and certain items not being refilled promptly. Despite these mixed reviews, the overall sentiment leans favorably towards a satisfying and ample breakfast experience at Sure Hotel by Best Western City Jonkoping.
Dinner
Sure Hotel by Best Western City Jonkoping offers an appealing dining setup that leaves many guests pleasantly surprised. One of the highlights is the complimentary dinner provided from Monday to Thursday, which is a rare and appreciated feature. The evening buffet, often described as simple yet tasty, includes vegan options and various dishes that cater to different dietary preferences. The inclusion of dinner in the room rate is widely praised, contributing to a sense of value for money.
The hotel also offers generous free snacks and drinks, alongside complimentary tea and coffee available throughout the day. Guests have enjoyed waffles for dinner, reflecting the unique and homey touches in the meal offerings. The inclusion of these meals and snacks adds convenience and can economize dining costs for travelers.
However, some reviews point out areas for improvement, such as the dining area's lack of décor, which contributes to a lifeless atmosphere. There's also feedback that the bistro wasn’t operational and that the kitchenette lacked plates. Occasionally, guests have had mixed feelings about the quality of the evening buffet with some finding options like an unseasoned pasta casserole or wilted cabbage salad less appealing.
Despite a few drawbacks, the inclusion of a free evening meal and the overall dining experience are generally well-regarded, making it a noteworthy feature of Sure Hotel by Best Western City Jonkoping. Guests can also explore nice restaurants and bars nearby, adding more dining variety to their stay.
Rooms
Sure Hotel by Best Western City Jonkoping offers a mixed bag when it comes to its rooms, but there are notable highlights that many guests appreciate. The rooms are generally described as spacious, bright and with comfortable beds, making them a pleasant stay for those who prioritize roominess and a good night's sleep. Some rooms feature balconies with lovely views of Lake Vättern, adding a serene touch to the experience.
Cleanliness is another positive aspect frequently mentioned, although with some inconsistencies. Many guests found their rooms to be clean and well-maintained, which is always encouraging for visitors. The family rooms are particularly praised for being large and accommodating to those traveling with children.
However, the hotel does face challenges with older and outdated furnishings, leading to some rooms feeling worn out and in need of renovation. The bathrooms tend to be small and cramped, which can detract from the overall comfort. Temperature control is another recurring issue with some rooms being too hot or cold, impacting the stay experience.
Despite these drawbacks, the convenient central location and affordable pricing make it a viable option for short stays or transit. With friendly staff and complimentary breakfast offerings, including the popular self-made waffles, it's evident the hotel strives to provide a satisfactory stay even if the facilities themselves require some updates.
Beds
A stay at the Sure Hotel by Best Western City Jonkoping brings varying experiences with the bed comfort. The consensus emphasizes that the beds are largely comfortable with many guests finding them very cozy and conducive to a good night’s sleep. Phrases like "comfortable beds" and "comfortable bed" frequently appear, suggesting a general satisfaction. The quality of sleep seems impressive with some noting they slept well and found the beds quite pleasant.
However, not all feedback is positive. Some guests felt the beds were too soft, while others found them too firm or narrow. A few mentioned the beds being high, worn out or having mattresses that sagged. Specific complaints included extra beds being uncomfortably hard and discrepancies with beds pushing apart or being oddly positioned. Despite such mixed reviews, the overall sentiment leans toward the beds being more comfortable than not, contributing to the simplicity and affordability of the hotel stay.
Cleanliness
While 'Sure Hotel by Best Western City Jonkoping' garners a mix of feedback regarding its cleanliness, there are notable positive aspects. Many guests commend the hotel for providing clean and comfortable rooms with several describing their rooms as spotlessly clean. Frequent mentions of well-cleaned and tidy spaces suggest that numerous guests found the overall cleanliness satisfactory.
However, some areas of the hotel appear to need improvement. Reports of dust, hair and uncleaned floors indicate that room cleanliness can be inconsistent. Additionally, some guests point out that the hotel is worn and outdated with specific criticisms focusing on the cleanliness of bathrooms and communal areas, which sometimes displayed dust, stains and unpleasant odors.
Overall, while many guests experience a clean and agreeable stay, others feel that the hotel's cleanliness standards vary and that certain areas require more attention and renovation. The friendly staff and good location are additional positives that might appeal to potential visitors despite the mixed cleanliness reviews.
Staff
Visitors to Sure Hotel by Best Western City Jonkoping consistently highlight the friendliness and helpfulness of the staff. Many reviews emphasize the warm and welcoming nature of the reception team with staff frequently described as courteous, efficient and accommodating. Guests appreciated the professional handling of check-ins and check-outs, noting that the service was often both quick and smooth. Specific compliments were directed towards individual staff members, such as Julia for her exceptional room service and receptionists like Justyna and Matilda for their evening support.
The hotel's staff were recognized for their ability to go above and beyond in meeting guest needs, ranging from organizing packed lunches for early check-outs to offering insights on local dining options. The night porter and dining staff were also praised for their cheerful and attentive service. Additionally, staff members were commended for their multilingual capabilities, including speaking German and Spanish.
Despite the overwhelmingly positive feedback, a few reviews noted instances of unprofessional behavior and lack of service-mindedness. Some guests mentioned unfriendliness from cleaning and kitchen staff and there were occasional comments about isolated incidents of slow or robotic service.
Overall, the staff at Sure Hotel by Best Western City Jonkoping are described as a significant asset, contributing positively to the guest experience with their friendliness, professionalism and accommodating nature.
Wi-Fi
Guests visiting Sure Hotel by Best Western City Jonkoping have noted the WiFi to be generally satisfactory. Many reviews highlight the reliability and stability of the connection with guests finding it to be good and experiencing no major complaints. Positive remarks were made regarding the availability of free WiFi, adding to the convenience of their stay. However, there were occasional mentions of WiFi issues, including connectivity problems in the evenings and instances where the WiFi didn't work at all. Additionally, an informative WiFi sheet in the room was mentioned, potentially aiding guests in getting connected. While the overall sentiment is positive, the experience might vary depending on individual circumstances.
Parking
The Sure Hotel by Best Western City Jonkoping receives generally positive feedback regarding its parking facilities. Guests appreciate the availability of underground parking and consider it secure and convenient. The garage is noted to be spacious with direct elevator access and offers parking options for motorcycles. Many reviews highlight the affordability of the parking fees with some mentioning the extra charge for the garage.
Most guests find parking easy and well-organized with ample space for cars and even EV chargers on-site. The hotel's central location also provides convenient parking solutions nearby, including free public parking during certain hours. However, a few reviews mention that the parking spaces can be tight and that the garage might be a bit cramped or costly for its quality.
Overall, the parking at Sure Hotel by Best Western City Jonkoping is well-regarded for its convenience, security and reasonable pricing.
Family
Sure Hotel by Best Western City Jonkoping emerges as an ideal choice for families looking for a comfortable and enjoyable stay. Reviews often highlight the spacious and large family rooms, offering a sense of ease even for bigger families, including those with up to five members. Many guests appreciated the thoughtfully designed rooms with separate spaces for children and quiet, family-friendly environments.
Children's amenities appeared to be well-received with many mentioning the joy their kids found in the on-site play area and lobby entertainment. The added fun of baking waffles at breakfast was a hit among the younger guests. The presence of family bikes and fun additions like the Jacuzzi further added to the children's delight.
The hotel's atmosphere is noted as family-friendly with a strong emphasis from guests on the friendly and professional staff who enhance the overall experience. The extensive breakfast offerings and special considerations for children during meal times were particularly praised.
While the beds received mixed feedback with some describing them as hard, the overall room design and ample space seemed to compensate well for families. Guests also appreciated practical features like the place to charge electric cars and the hotel's excellent location, contributing to its appeal for family visits and vacations.
In summary, Sure Hotel by Best Western City Jonkoping is highly recommended for its family-friendly amenities, spacious and comfortable rooms, superb staff and entertainment options that cater well to children.
Nightlife
Sure Hotel by Best Western City Jonkoping is highly commended for its central yet peaceful location, making it an ideal spot for those looking to explore the vibrant city nightlife. The hotel is conveniently close to numerous bars and restaurants, offering guests easy access to a wide array of lively activities. Jonkoping itself is noted for its energetic nightlife, making it a great place for those seeking a bustling atmosphere. However, this central location means that noise from nearby party-goers and traffic, especially on weekends, can be an issue. Despite this, the proximity to nightlife and various entertainment options makes it a favorable choice for visitors wanting to experience the city's spirited environment.
3 Star
The Sure Hotel by Best Western City Jonkoping offers a straightforward but pleasant stay. Described as clean and comfortable, the hotel provides good value for money, especially given its budget-friendly prices. This three-star hotel meets expectations for travelers seeking basic accommodations, ensuring an economical choice with a decent price and performance balance.
While the hotel does show signs of age and its décor might feel reminiscent of the 1970s, guests frequently highlight the affordability and overall satisfactory experience it provides. This hotel proves to be a great option for those prioritizing cost-efficiency, offering reasonable standards and comfortable amenities such as a good bed.
Guests have noted that the hotel could use some updates, particularly in the bathroom areas and that the halls can occasionally be noisy. However, the hotel remains a suitable option for budget-conscious travelers needing a convenient and comfortable stay in Jonkoping without expecting luxury or character. It’s a hostel-level, simple standard hotel that delivers on its promise of decent three-star service, making it highly recommended in its price segment.
Business
Sure Hotel by Best Western City Jonkoping stands out as a solid choice for business travelers, offering a range of amenities and services tailored specifically to meet their needs. The hotel's proximity to the city center and key business spots is a significant advantage, providing easy access for those with tight schedules. Guests appreciate the quick and efficient check-in process, essential for those making brief business stops.
The hotel features suitable business-ready facilities, including meeting rooms and a professional atmosphere, adding value to corporate stays. The rooms, though simple, come equipped with essentials needed for business purposes and are described as quiet, clean and affordable. Additionally, business-friendly policies and services cater specifically to the needs of corporate guests.
A standout feature is the availability of 24-hour check-in, catering to guests with irregular schedules. The staff receive praise for their willingness to assist during odd hours, ensuring a smooth experience no matter the time of arrival. The lounge space is well-received, providing a comfortable area for informal meetings or relaxation after a long day.
While the hotel is lauded for its business-friendly environment, a few reviews noted it might lack certain elements necessary for larger business events. Nonetheless, for business trips requiring a reliable, cost-effective and strategically located accommodation, Sure Hotel by Best Western City Jonkoping is highly recommended.
Accessible
Sure Hotel by Best Western City Jonkoping provides several features that cater to guests with disabilities. The hotel offers handicap accessible rooms and facilities for disabled guests, which are said to provide easy access throughout the premises. This includes the lobby, which is accessible for all and the garage, which is easily accessible as well. Moreover, the presence of non-slip mats and handles in the bathrooms is appreciated for added safety.
Guests have noted that the rooms are fairly accessible and mobility-friendly with features like wheelchair-friendly elevators enhancing the ease of movement within the hotel. It's also mentioned that the hotel is accessible with crutches and there is decent space within the corridors.
However, some areas do necessitate improvement. Reviewers highlighted that a ramp system would be beneficial, particularly for wheelchair users. Additionally, the hotel is noted to be in need of renovation, especially in the relaxation and sauna sections that were under renovation at the time of their stay. The rooms themselves had certain limitations, such as small bathrooms, tiny windows in the bathrooms and curtains that didn't fully cover the windows. These aspects, along with the age of the hotel and lack of air conditioning, contributed to an overall accessibility viewed as average.
While the core facilities are accessible and no major complaints were recorded, addressing these highlighted issues could significantly enhance the experience for guests with disabilities.
Honeymoon
Sure Hotel by Best Western City Jonkoping has garnered favorable feedback from guests, particularly those celebrating their honeymoon. The hotel is praised for its romantic ambiance, making it ideal for couples and honeymooners. Guests have highlighted the availability of honeymoon suites, describing them as perfect, large and well-suited for the occasion. The ambiance throughout the hotel is noted to be appealing and suitable for romantic stays with no significant complaints from guests. Overall, the hotel stands out as a great option for those looking to celebrate their honeymoon in comfort and style.
Dog Friendly
Sure Hotel by Best Western City Jonkoping is a standout choice for travelers with pets, especially dogs. Guests consistently mention the hotel’s welcoming and accommodating attitude towards canine companions. Dogs are allowed in various areas of the hotel, including the lobby and breakfast room, which adds to the comfort and convenience for pet owners. The hotel maintains pet-friendly policies and offers ample space in both rooms and public areas, making it easy and stress-free for guests traveling with dogs.
The reception is notably dog-friendly and pets are generally accepted without issue. Guests have highlighted the hotel's organized pet dog area and the spacious lobby where dogs can stay alongside their owners. Although there is an additional fee for pets, many appreciate the big rooms that make it comfortable for both pets and their human companions. Reviewers also mentioned that the atmosphere is favorable for pets, providing a nice treatment for those traveling with dogs.
However, a few guests noted issues such as misleading information regarding designated dog rooms and being downgraded to a lower floor upon arrival with a dog. Additionally, there were remarks about the costs associated with bringing pets, which seemed high relative to the simplicity of the rooms. Despite these concerns, overall feedback suggests that the hotel’s pet-friendly nature and great dog policies make it a reliable option for those looking to travel with their furry friends.
No, Sure Hotel by Best Western City Jonkoping doesn't have any pool.
No, a spa isn't available at Sure Hotel by Best Western City Jonkoping.
Yes, Sure Hotel by Best Western City Jonkoping welcomes dogs.
Yes, parking facilities are available at Sure Hotel by Best Western City Jonkoping.
No, Sure Hotel by Best Western City Jonkoping doesn't have a gym.