Hotel Encosta do Horto

Juazeiro do Norte -7.18570200, -39.31130300 , Av. Do Agricultor, 697 - Salgadinho, Juazeiro Do Norte, Ceará (Show on Map)
8.8
Excellent


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Encosta do Horto enjoys widespread approval from guests, particularly for its stunning location, pleasant environment and exceptional service. Nestled near major tourist attractions like the Horto do Padre Cícero, the hotel offers a tranquil and scenic setting, ideal for those seeking a peaceful retreat with relatively easy access to downtown Juazeiro for car travelers. The serene surroundings and beautiful views add to its charm, despite minor drawbacks such as its distance from the city center and challenges with transportation after 8 p.m.

The hotel's breakfast is another highlight, frequently praised for its variety, quality and taste. Guests appreciate the diverse options, including fresh tapioca and omelets, along with the attentive service and clean dining area by the pool. Although there are some suggestions for improving coffee options and addressing occasional overcrowding, the breakfast stands out as a memorable aspect of the stay.

The dining experience extends to dinner with commendable food quality, particularly the soups and pizzas. While the restaurant offers fair prices and convenience, allowing guests to dine in without venturing out, it could benefit from enhanced service and a more diverse menu.

Room accommodations at Hotel Encosta do Horto generally receive positive feedback for their cleanliness, comfort and spaciousness. Newer rooms are particularly praised for being bright and airy. However, there are occasional maintenance issues and some rooms are noted to be small with limited power outlets. Despite these concerns, the overall comfort and cleanliness earn guest approval.

Cleanliness across the hotel is a frequent commendation with many guests appreciating the spotless environment, clean pool and well-maintained common areas. However, occasional lapses in the cleaning standard, especially in some rooms, require attention.

The staff at Hotel Encosta do Horto garner consistent praise for their politeness, helpfulness and attentiveness, significantly enhancing the guest experience. The hotel boasts ample parking facilities, which are spacious, convenient and secure, adding to the comfort of traveling guests.

Family-friendly features make the hotel an excellent choice for travelers with children, offering well-maintained play areas and a welcoming atmosphere. Although minor issues such as mosquitoes and limited spaces to prepare bottles are noted, the overall environment is highly conducive to family vacations.

Guest experiences with the beds are mixed with many finding them comfortable while others feel they are too soft and occasionally leading to discomfort. Addressing these inconsistencies could further improve guest satisfaction.

The hotel's outdoor pool area stands out as a very good feature, offering a clean and inviting space for relaxation with beautiful landscaping and scenic views, enhancing the overall stay experience.

In summary, Hotel Encosta do Horto provides a generally positive and satisfying experience for its guests, combining serene surroundings, excellent service and valuable amenities, making it a strong choice for both leisure and business travelers. Minor improvements in certain areas could elevate the guest experience even further.
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Categories
Hotel with Swimming Pool
This hotel is known for its pool and comprehensive amenities. It offers a relaxing environment with great service and is highly rated by guests.

  Indoor Pool    Outdoor Pool  


Hotel with Parking
The hotel provides free self-parking for all visitors. This allows guests to conveniently park their vehicles without any additional charges.

Family Friendly Hotel

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Indoor Pool

Room Types
Deluxe Single Room The pool with a view is a top feature of this single room. The single room's kitchen, which has a refrigerator, is available for cooking and storing food. This air-conditioned single room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 1 bed.

Double Room This double room offers a pool with a view. The double room's kitchen, which has a refrigerator, is available for cooking and storing food. This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds.

Large Double or Twin Room This twin/double room's standout feature is the pool with a view. The twin/double room's kitchen, which has a refrigerator, is available for cooking and storing food. This air-conditioned twin/double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 1 bed.

Luxury Triple Room Guests will have a special experience as this triple room provides a pool with a view. The triple room's kitchen, which features a refrigerator, is available for cooking and storing food. This air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 3 beds.

Quadruple Room This quadruple room offers a pool with a view. The quadruple room's kitchen, which has a refrigerator, is available for cooking and storing food. This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 4 beds.

Small Double or Twin Room Guests will have a special experience as this twin/double room provides a pool with a view. The twin/double room's kitchen, which has a refrigerator, is available for cooking and storing food. The spacious twin/double room offers air conditioning, a minibar, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 6 beds.

Guest Reviews
8.8
Excellent
Location
Hotel Encosta do Horto boasts a largely praised location with stunning views of Horto do Padre Cícero. It is situated close to major tourist spots such as the cable car, the statue of Padre Cícero and the Pilgrims Support Center. Guests frequently comment on the peaceful and tranquil environment, which allows for a restful stay. The hotel’s seclusion adds to its charm, providing a quiet atmosphere while still offering relatively easy access to downtown Juazeiro, particularly for those traveling by car.

However, the location has its drawbacks. It is notably far from the city center and some of the best restaurants in the Lagoa Seca neighborhood. This distance can make it less convenient for those seeking closer proximity to central amenities and nightlife. Several reviews mention challenges with transportation, especially with app-based services like Uber and 99 after 8 p.m. Additionally, lack of clear signage to the hotel has been a point of frustration for some visitors.

Despite these minor inconveniences, the location's scenic beauty, tranquility and proximity to Horto do Padre Cícero make it a great choice for travelers looking to explore the key tourist attractions while enjoying a peaceful stay. This combination of a serene setting with good accessibility (for those with a car) and excellent service makes Hotel Encosta do Horto a solid option for tourists.

Breakfast
Hotel Encosta do Horto has garnered notable attention for its breakfast offerings, receiving generally positive feedback from guests. Many reviews highlight the breakfast as diverse, plentiful and delicious with an excellent array of options including freshly made tapioca and omelets. The breakfast is often described as varied and well-served with guests commonly praising the availability of natural fruit juices, numerous dish options and the overall taste.

Several reviews commend the breakfast's impeccable quality and the attentive service provided by the staff. While the setting of the breakfast area, particularly near the pool, adds a pleasant touch to the dining experience, guests particularly appreciate the cleanliness and organization maintained throughout the service.

However, some reviews suggest room for improvement. A few guests noted limited coffee options and a lack of variety on certain days. Instances of reheated bread and crowded breakfast areas were also mentioned. Despite these occasional critiques, the general consensus remains positive with many guests regarding the breakfast at Hotel Encosta do Horto as one of the best in the Cariri region and a significant highlight of their stay.

Dinner
Hotel Encosta do Horto boasts a commendable dining experience with several guests praising the quality and taste of the food. The restaurant is noted for its great structure and delicious offerings, especially the wonderful soup and pizzas that many found delightful. Despite some criticism regarding the variety and service, the restaurant is generally appreciated for its fair prices and convenience, offering meals that enhance the overall stay without the need to venture out. Cleanliness and cost-effectiveness are consistently highlighted, although there were mentions of the restaurant needing improvement in service and meal preparation. The hotel bar/restaurant could benefit from an expanded beverage selection. Overall, the restaurant at Hotel Encosta do Horto provides a satisfying culinary experience with room for minor enhancements.

Rooms
Hotel Encosta do Horto offers a mix of experiences for its guests when it comes to room accommodations. The consensus highlights multiple positive aspects: clean, comfortable and spacious rooms are frequently mentioned. Newer rooms are praised for being well-maintained, airy and bright, creating a pleasant and cozy atmosphere. The rooms are also equipped with air conditioning and maintained at high standards of cleanliness with ample parking available. The staff's cordiality and the good accommodations are additional pluses that enhance the stay.

However, several criticisms are also noted. Many guests found the rooms to be very small and lacking in power outlets, which can be inconvenient. Issues such as mold, bad smells and poor acoustics were recurrent themes in the feedback. Some rooms had maintenance issues, including damaged bathroom doors, peeling paint and water accumulation in the bathroom. It was also reported that certain rooms were noisy and had a musty smell. Despite these issues, many guests still felt the room's comfort and cleanliness offered a satisfactory experience.

Overall, while the hotel provides generally good accommodations, it could benefit from addressing specific maintenance and space concerns to improve guest satisfaction further.

Beds
Guests staying at Hotel Encosta do Horto often highlight the comfortable beds as one of the hotel's strong points. Many reviews emphasize the beds are cozy with phrases such as very comfortable beds, super comfortable beds and comfy bed frequently appearing. However, there's a noticeable number of comments about the beds being too soft, sometimes to the point of discomfort. Several guests mentioned that the mattresses were very soft and in some cases, the softness led to a sinking feeling in the middle of the bed, causing back pain for some sleepers.

Other critical points include issues with bed size with remarks about the double beds being narrow or patched together, leading to an uneven sleeping surface. Additionally, some guests noted that the bed frame was broken or that the bedding was torn or stained.

Overall, while many guests find the beds at Hotel Encosta do Horto to provide a pleasing level of comfort, consistent issues with mattress softness and occasional maintenance problems detract from the overall experience.

Cleanliness
Hotel Encosta do Horto receives mixed reviews regarding its cleanliness. Many guests praise the hotel for its spotless and impeccable cleanliness, highlighting the clean rooms and well-maintained common areas. Terms like perfect cleanliness, clean hotel territory and clean and organized are frequently mentioned, indicating consistent efforts in maintaining a tidy environment. The clean pool, beautiful garden and very clean hotel overall have received positive remarks.

However, there are several areas requiring improvement. Some guests reported specific issues such as stains on bedsheets, mold in the shower and dusty hotel conditions. Certain rooms were found to be dirty with black mold stains, cobwebs and an unpleasant smell in the bathrooms, reflecting occasional lapses in the cleaning standard. Feedback also points to a need for better attention to room cleanliness and more frequent room servicing. Despite these concerns, the general sentiment leans towards satisfaction with the cleanliness levels with many guests willing to return and recommend the hotel.

Staff
Hotel Encosta do Horto consistently impresses guests with its exceptional staff. Phrases from guest reviews highlight the team's attentiveness, politeness and helpfulness. The hotel's employees, from the reception to the restaurant, are frequently described as friendly and courteous, contributing to an overall welcoming atmosphere. Guests particularly appreciate the efficient and polite service provided by the attentive staff. The team’s good humor and patience further enhance the guest experience. Despite a few minor complaints, the overwhelming consensus is that the service quality at Hotel Encosta do Horto is superb with staff going above and beyond to ensure a pleasant stay.

Wi-Fi
Hotel Encosta do Horto guests have shared varied experiences regarding the hotel's wifi service. Many visitors appreciated the good functioning Wi-Fi, noting positive aspects like perfect functioning Wi-Fi and good Wi-Fi signal with some indicating that Wi-Fi works well in all parts of the hotel. However, there were also multiple reports of weak wifi, especially in the rooms with comments mentioning very weak Wi-Fi signal or no Wi-Fi in the room at all. Some guests also encountered fluctuating internet with mentions of the internet signal being terrible or the Wi-Fi getting weak in the evening. Overall, while the Wi-Fi receives commendations for good performance in some areas, it appears inconsistent, particularly within the rooms, where improvements could enhance the guest experience.

Pool
Hotel Encosta do Horto offers a generally pleasing swimming pool experience, frequently praised for its cleanliness and well-maintained conditions. Guests highlight the great pool area, which includes a children's section with toys, making it a wonderful spot for families. The pool area is described as pleasant and welcoming, providing a relaxing environment with beautiful landscaping and a privileged view of the park and sunset. Additionally, breakfast by the pool is a favored feature, adding to the overall experience of staying at the hotel.

Despite some mentions of the pool being crowded or occasionally under maintenance, the majority of reviews appreciate the complete facility structure and the cleanliness of both the pools and common areas. The pool area has also been noted for recent renovations, contributing to the positive feedback.

However, a few reviews pointed out issues such as small rocks or mud in the pool and instances where the pool was not clean or was closed for maintenance. Overall, the pool at Hotel Encosta do Horto is viewed as a significant highlight of the stay with guests finding it an excellent spot to relax and enjoy the scenic views.

Parking
At Hotel Encosta do Horto, one of the standout features highly praised by guests is the availability and quality of parking facilities. The hotel boasts ample parking, which is repeatedly mentioned as spacious and sufficient for guest needs. Guests appreciate the convenience of parking areas located close to the apartments, making it easy to access their vehicles. The secure and safe parking arrangements add an extra layer of comfort for those traveling with their cars. Many reviews highlight the benefit of covered parking, providing shade and protection from the elements. Additionally, the parking area is described as organized, beautiful and clean, contributing to the overall positive experience. With its large parking lots and good garage facilities, guests consistently find parking at Hotel Encosta do Horto to be a hassle-free and reliable part of their stay.

Family
Hotel Encosta do Horto is a wonderful destination for families looking for a serene and family-oriented vacation. The establishment has been praised for its family-friendly environment, making it an ideal spot for those traveling with children. Guests have appreciated the well-maintained recreation areas, including a dedicated playground and a sandbox, catering specifically to young ones.

The hotel exudes a cozy and welcoming atmosphere, which many families find appealing. Its clean and super pleasant environment, coupled with friendly and helpful staff, contribute to an overall sense of comfort and security. Family-friendly amenities such as an in-room tea/coffee station add to the convenience of staying here.

Though there were few concerns regarding mosquitoes and a need for more spaces to prepare bottles, the positive aspects overwhelmingly highlight Hotel Encosta do Horto as an excellent choice for both business and family trips. Many guests recommend this establishment to friends and family, underscoring its reputation as a superb family destination.

4 Star
Hotel Encosta do Horto has garnered positive feedback for its exceptional service and well-maintained facilities. Many guests appreciate the friendly and attentive staff, highlighting their superb service and kind demeanor. The hotel's ambiance contributes to a overall great experience, making it a highly recommended choice for travelers.

Although some reviews suggest minor improvements are needed, the hotel's comfort level is often praised. Guests find the facilities very good and better than expected for a hotel in this category, affirming its four-star rating and excellent cost-benefit. The hotel's value for money is frequently mentioned as a strong point with many commendations for its great value and excellent cost-benefit.

Overall, the consistent high ratings and appreciative comments reflect a very good hotel that successfully meets and often exceeds guest expectations, making it an excellent choice for both leisure and business travelers.

Outdoor Pool
Hotel Encosta do Horto boasts an impressive outdoor pool area, described by guests as very good, clean and an excellent spot for relaxation. The exterior pool area has been consistently praised for its inviting atmosphere, making it a great place for guests to unwind. Overall, the outdoor pool at Hotel Encosta do Horto stands out as a key feature, contributing significantly to a pleasant and enjoyable stay.


Yes, Hotel Encosta do Horto has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.

No, a spa isn't available at Hotel Encosta do Horto.

No, Hotel Encosta do Horto doesn't allow dogs.

Yes, parking facilities are available at Hotel Encosta do Horto.

No, Hotel Encosta do Horto doesn't have a gym.

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