Hotel Montetaxco offers an enticing retreat that is particularly distinguished by its breathtaking location atop a mountain, providing unparalleled panoramic views of Taxco. Guests consistently praise the stunning scenery and tranquility it affords. The hotel's facilities enhance the experience with standout mentions of the cable car proximity, well-maintained pool and high-quality on-site restaurants, including an Italian option. The breakfast buffet is frequently highlighted for its varied and tasty offerings, along with scenic views enhancing the dining experience.
The hotel's rooms are generally spacious, clean and comfortable with many guests enjoying spectacular city views from their balconies. The beds are particularly noted for their comfort, contributing to a restful stay. Although some reviews point out dated decor and occasional maintenance issues, the dedicated staff ensures the rooms are well-kept and service is attentive, making guests feel welcome and cared for.
The hotel's amenities receive positive remarks, particularly the cleanliness of common areas and the attentiveness of the staff. The spa's relaxing massages and the friendly service across the board are appreciated, although the gym received less favorable reviews for its outdated equipment and maintenance issues. While the pool area is a hit with families, featuring lively entertainment and games, some guests noted it could benefit from warmer water and extended hours.
One of the few notable drawbacks is the difficulty of accessing the hotel due to steep roads and distance from the city center. The limited and often weak WiFi, especially in rooms, is another point that detracts from the experience for those needing reliable internet access.
Overall, Hotel Montetaxco excels in offering a serene and scenic getaway with exceptional service, making it a memorable destination. Its tranquil atmosphere, coupled with the friendly and attentive staff, creates a hospitable environment ideal for families and those seeking to immerse themselves in breathtaking views and a calm retreat from the hustle and bustle of city life.
Villa Bejar Tequesquitengo is highly praised for its exceptional location on the banks of Lake Tequesquitengo, providing guests with stunning views and a serene, calming environment. The hotel's setting is ideal for relaxation, with well-maintained facilities and a welcoming atmosphere that extends to families and recreational activities.
The breakfast at Villa Bejar Tequesquitengo is celebrated for its quality and variety, featuring a buffet with delightful Mexican flavors. While the cost can be a concern for some, the excellent food and attentive service from waitstaff enhance the overall dining experience. Dinner options are also appreciated for their delicious and flavorful dishes, with many enjoying the romantic ambiance of the restaurant, although some note limited food variety and high prices.
Accommodations at the hotel are generally positive, marked by spacious rooms with captivating views and cleanliness. While the decor may appear dated to some, and certain maintenance issues have been noted, the friendly and attentive staff contribute to a pleasant stay.
The hotel maintains good cleaning standards in its rooms and common areas, though some reviews mention areas needing improvement, such as the pool and certain older rooms. The staff consistently receives accolades for their friendly demeanor and exceptional service across all areas of the hotel, significantly enhancing the guest experience.
However, Wi-Fi connectivity is limited to common areas, potentially posing challenges for those requiring reliable access in their rooms. The pool area offers a picturesque escape with beautiful views, but the unheated water and occasional cleanliness issues have been highlighted.
Overall, Villa Bejar Tequesquitengo leverages its stunning lakeside location, attentive hospitality, and amenities to offer a memorable experience, although there are areas for improvement.
Excelaris Grand Resort Conventions & Spa is located in a vibrant and scenic area that is praised for its convenience and strategic positioning. Guests enjoy easy access to local attractions such as Lake Tequesquitengo and Hacienda Vista Hermosa, while the resort itself offers well-maintained facilities and a pleasant environment, contributing significantly to the overall appeal of the location.
The breakfast experience stands out with its delicious and varied buffet options, earning commendations for both quality and friendly service. Although some minor issues with consistency are noted, particularly in terms of inclusion in the stay and pricing, breakfast generally provides a satisfying start to the day.
Dinner at the resort is celebrated for flavorful and generously portioned dishes, with special praise for events like the Christmas dinner. Despite the higher pricing, the quality of the food and service remains a positive aspect of the dining experience. There is potential for improvement in offering a wider range of dishes, yet guests predominantly leave satisfied.
Rooms at Excelaris Grand Resort are lauded for their spaciousness, cleanliness, and comfort, with visually appealing views enhancing the stay. Some critiques include furniture wear and mattress comfort, but overall, the accommodations meet guests' expectations.
The cleanliness of the resort is consistently highlighted, with immaculate maintenance of rooms, facilities, and communal areas affirming its dedication to hygiene standards. This, combined with its excellent location, crafts a highly satisfying experience.
The staff deserves acknowledgment for their exceptional service and friendliness, creating a welcoming atmosphere throughout the resort. Their attentiveness significantly elevates the guest experience, fostering a comfortable environment.
While free WiFi is offered, guests often find the connection unreliable, particularly in their rooms, suggesting an area for technological improvement.
The resort's pool is a notable feature, praised for its cleanliness and enjoyable ambiance. Yet, the absence of heating and occasional crowding are mentioned as areas for enhancement. Despite this, its aesthetic and upkeep remain favorable.
Beds present a mixed experience; while many guests enjoy comfortable sleep, others find them too hard or creaky. Such feedback suggests room for improvement in bedding quality.
Overall, Excelaris Grand Resort Conventions & Spa offers a generally positive and rewarding experience, marked by its prime location, cleanliness, friendly staff, and quality dining options, while leaving room for minor improvements in certain areas.