Kaga36.29111000,
136.36276600,
Yamashiro-onsen Onsen-dori 17(Show on Map)
8.2
Very Good
➔
➔
Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHatori, located in a serene part of Kaga town, is renowned for offering a tranquil escape with a traditional Japanese ambiance. Guests appreciate its peaceful setting and elegant decor, with the convenience of being close to local attractions and amenities, complemented by a complimentary shuttle service. Although the immediate area may feel remote with limited dining options, nearby mom-and-pop eateries provide delightful local flavors.
Breakfast at Hatori is generally well-received for its diverse selection of Japanese and Western options, praised for delicious variety despite occasional layout congestion. Dinner experiences are mostly positive, with generous, well-presented meals showcasing local ingredients. Guests are particularly impressed by dishes like grilled horse mackerel and kaiseki cuisine.
Rooms at Hatori are distinguished by their spaciousness and clever design, blending traditional and modern aesthetics. Guests appreciate the luxurious private onsens and clean facilities, despite some signs of aging furniture and occasional dampness. The overall emphasis on cleanliness is evident throughout the hotel, creating an inviting atmosphere.
The staff at Hatori receives high praise for their exceptional hospitality, characterized by friendliness and attentiveness. Their ability to provide professional service, despite language barriers, enhances the guest experience. Although free WiFi is available, connectivity issues are noted, alongside limited power outlets. The comfortable futon beds and overall value for money contribute to the unique and pleasant stay at Hatori, underpinned by responsive staff service. Show more
Read review summaries for all categories
Categories
Ryokan for Honeymoon
Hatori offers a culturally rich experience with its unique bathrobes designed by female author Miyuki Ueda and hot springs with 1,300 years of history. The ryokan's attention to detail and traditional charm make it ideal for a romantic honeymoon.
Romantic Ryokan
Situated in Yamashiro Onsen, this Ryokan provides a tranquil escape with its hot springs and traditional Japanese ambiance. The focus on relaxation and intimate setting make it perfect for couples.
Ryokan with Parking
Parking facilities are available at this ryokan for guests.
4-Star Ryokan
Room Types
Single RoomThe single room features air conditioning, tatami, as well as a shared bathroom boasting a bidet and a hairdryer. The single room offers a wardrobe, a safe deposit box, an electric kettle, yukata and a flat-screen TV. The unit has 1 bed.
Single Room - Non-SmokingThe single room features air conditioning, tatami, as well as a shared bathroom boasting a bidet and a hairdryer. The single room offers a wardrobe, a safe deposit box, an electric kettle, yukata, as well as a flat-screen TV. The unit has 1 bed.
Deluxe Japanese Western Style Room - Non-SmokingThe spacious family room features air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. The family room provides a wardrobe, a safe deposit box, an electric kettle, a sofa and a flat-screen TV. The unit has 2 beds and 2 futons.
Japanese-Style Deluxe Room - Non-SmokingThe spacious family room provides air conditioning, tatami, as well as a private bathroom featuring a bath and a shower. The family room offers a wardrobe, a safe deposit box, an electric kettle, a sofa, as well as a flat-screen TV. The unit offers 4 futons.
Deluxe Japanese-Style Room - Non-Smoking The spacious family room offers air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. The family room provides a wardrobe, a safe deposit box, an electric kettle, a sofa, as well as a flat-screen TV. The unit has 4 futons.
Suite Japanese-Style room with Open-air bath - Non-SmokingGuests will have a special experience as the suite offers a private open-air bath. The spacious suite features 1 bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV, tatami, a wardrobe and a safe deposit box. The unit offers 4 futons.
Suite Room with Open-Air Bath - Non-SmokingThis suite's standout feature is the private open-air bath. The spacious suite features 1 bedroom and 1 bathroom with a bath and free toiletries. This suite has air conditioning, tatami, a flat-screen TV and a balcony. The unit offers 2 beds and 2 futons.
Standard Japanese-Style Room - Non-SmokingThe spacious family room offers air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. The family room provides a wardrobe, a safe deposit box, an electric kettle, a sofa and a flat-screen TV. The unit has 4 futons.
Standard Japanese Western Room - Non-SmokingThe spacious family room offers air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. The family room provides a wardrobe, a safe deposit box, an electric kettle, a sofa and a flat-screen TV. The unit has 2 beds and 2 futons.
Japanese-Style Standard Room - Non-SmokingThe spacious quadruple room offers air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. The unit has 4 futons.
Guest Reviews
8.2
Very Good
Location
Hatori is nestled in a serene part of Kaga town, offering visitors a tranquil escape with its traditional Japanese ambiance. The hotel's location is advantageous for those seeking a peaceful atmosphere, yet it remains conveniently close to the town center, allowing for easy exploration of local attractions, shrines, and shops. While the immediate vicinity may feel a bit remote and lacks a variety of dining options, some charming mom-and-pop eateries can be found within walking distance, providing a taste of local flavor. The hotel is also well-supported by a complimentary shuttle service connecting to Kaga Onsen Train Station, making it accessible despite the more secluded setting. Guests appreciate the elegant decor and superb facilities, including multiple public and private onsens, which enhance the overall experience. Despite some confusion expressed about the hotel's exact location, the nearby landmarks and quiet streets contribute to an authentic and peaceful retreat.
Breakfast
At Hatori, breakfast is a culinary experience that receives a wide range of feedback from guests. The breakfast buffet is largely praised for its diverse selection, offering a mix of Japanese specialities and some Western options like sausages and bread. Many guests appreciate the wide variety of dishes, noting the inclusion of surprising and delicious items that add to the buffet's appeal. The breakfast is often described as delicious, fantastic, and worth the experience, with several guests recommending it highly.
However, not all feedback is positive. Some guests have found the breakfast to be underwhelming, citing that it falls short of the hotel's standards. Issues such as cold grilled fish and an average price-performance ratio have been mentioned. Additionally, the breakfast layout seems to cause congestion in the morning, which might disrupt the otherwise enjoyable experience.
Overall, while there are areas for improvement, many visitors leave with a positive impression of Hatori's breakfast, largely appreciating its variety and taste.
Dinner
At Hatori, dining experiences vary, but many guests have shared positive impressions of their meals. The hotel offers both dinner and breakfast, often praised for their delicious taste and generous portions. Guests frequently mention the exquisite presentation, particularly the unique three-tiered dish which adds a touch of elegance to the Japanese-style multi-course meals. The cuisine features local ingredients seasoned thoughtfully with dashi, contributing to the meal's flavorful appeal.
Several visitors were especially delighted with the grilled horse mackerel, kaiseki cuisine, and crab offerings. Despite some diners wishing for lighter options or varied events, the meals overall are regarded as satisfying and luxurious. The female staff receive commendations for their warmth and hospitality, enhancing the dining atmosphere.
There are notes about making dinner reservations during peak times like Golden Week, as nearby dining establishments may be fully booked. While some guests expressed wishes for additional options or adjustments, the prevailing sentiment reflects the quality and thoughtful presentation that characterize Hatori's culinary experience.
Rooms
Hatori's rooms have consistently impressed guests with their spaciousness and thoughtful design. Many have noted the large size of the rooms, which comfortably accommodate guests, whether they opt for traditional Japanese style or a mix of modern and classic aesthetics. Visitors have appreciated the clever use of space, making the rooms feel open and inviting while retaining a cozy ambiance.
The rooms are not only large but also beautifully appointed, often featuring stunning features like private onsens and sizeable baths that offer a luxurious retreat within the room itself. Cleanliness is frequently highlighted, contributing to the overall comfort of the stay.
Guests also appreciate the complete range of amenities provided, including yukatas, TVs, and seating areas, although some have observed that some facilities show signs of aging. Nonetheless, the high standards of cleanliness and maintenance ensure a pleasant experience.
While some rooms may have an older feel or occasionally be slightly damp, this doesn’t detract significantly from the overall comfort and charm experienced by most guests. The rooms effortlessly blend traditional and contemporary elements, creating a serene environment that allows guests to relax and enjoy their time at the hotel fully.
Beds
In the traditional setting of Hatori, guests find a mix of comfort and a unique experience, particularly when it comes to the sleeping arrangements. Rooms are spacious, often exceeding expectations, and feature futon beds that many guests find very comfortable, surpassing similar accommodations encountered during their travels. However, opinions on the softness of pillows vary, with some finding them too soft for their liking. While some guests noted issues with damp bedding, the overall value for money remains commendable. The blend of modern comforts, such as great mattresses and beds, with traditional elements like futons and tatami mats, offers a distinctive lodging experience. Despite occasional fluctuations in service quality and isolated incidents, the staff is often praised for their responsiveness and professionalism.
Cleanliness
Hatori offers a delightful stay with an emphasis on cleanliness, creating a welcoming atmosphere for its guests. The common areas, including the lobby and corridors, are consistently described as clean and well-maintained, adding to the comfort and inviting nature of the inn. Although the facility reflects an iconic 80s design, its upkeep ensures that both the hot springs and baths are pristine, providing relaxing environments for visitors. The facility's furnishings, despite showing some age, are cleaned thoroughly, allowing guests to appreciate the cozy ambiance. The ryokan itself is noted for its overall cleanliness, with many guests highlighting the immaculate condition of the baths and changing rooms.
While most guests celebrated the cleanliness, some noticed areas for improvement in specific rooms, particularly with dust in corners and edges. Nonetheless, rooms are typically spacious and clean, providing a pleasing environment for relaxation. The service provided by the staff further enriches the experience, consistently marked by a pleasant demeanor that complements the tidy surroundings. Despite minor issues such as slow phone charging, the cleanliness and well-kept nature of Hatori remain the focal highlights of guests' stays.
Staff
The staff at Hatori is noted for delivering exceptional hospitality, characterized by a friendly, warm, and accommodating demeanor. Described as embodying the best of Japanese customer care, the team consistently provides attentive and courteous service. Visitors appreciate the professional and helpful nature of the staff, who are always ready to respond to requests and inquiries, even if English is not their strongest language.
Guests frequently highlight the cheerfulness and enthusiasm of the staff, which contribute significantly to a soothing and enjoyable experience. The team is praised for their ability to make guests feel welcomed and assisted, with the restaurant staff in particular being recognized for their smiling and likable presence. Despite some language barriers, the staff's commitment to high-quality service is evident through their kindness and willingness to accommodate special requests, such as providing a small bath tub for a baby.
Overall, the service at Hatori leaves a lasting positive impression on its guests, reinforcing the hotel's commitment to excellent customer service and a pleasant stay.
Wi-Fi
The Hatori hotel offers complimentary WiFi throughout its premises, which is included in the price of the stay. However, guests have encountered some connectivity issues, with reports of the WiFi not connecting at times or the signal being weak, especially in certain rooms. Despite these challenges, the availability of free WiFi does add value to the overall experience, and it may be less inconvenient for shorter stays. Additionally, guests should be aware that there is limited access to power outlets.