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Summary of reviewsSHIROYAMA HOTEL Kagoshima offers a remarkable blend of luxury and natural beauty, situated atop a hill that provides breathtaking views of the city and the iconic Sakurajima volcano. The hotel’s elevated position, although slightly removed from the city center, delivers a serene atmosphere complemented by lush greenery and modern amenities. Guests enjoy the spectacular scenes from various vantage points throughout the hotel, including the rooms, terraces, and open-air baths. The convenience of a complimentary shuttle service facilitates easy access to Kagoshima city, enhancing the overall experience by blending tranquility with city connection.
A standout feature of the hotel is its celebrated breakfast, renowned for its extensive buffet that includes both Japanese and Western options. The quality of the dishes, featuring local specialties like sea bream chazuke and Tamago Kake Gohan, consistently impresses guests, contributing significantly to the hotel's reputation. Despite occasional comments about the crowded breakfast areas and waiting times, the variety and quality generally make up for these minor inconveniences. The dining experience extends into dinner as well, with notable mentions of meticulously prepared Japanese and French meals, as well as highly praised sushi and Satsuma beef. Despite some minor critiques, the dining service, featuring pleasant and informative staff, adds to the hotel’s appeal.
The rooms at SHIROYAMA HOTEL Kagoshima are appreciated for their cleanliness, comfort, and stunning views. With inspirational designs blending traditional Japanese and elegant European styles, the rooms offer a memorable stay, frequently enhanced by panoramic views of the Sakurajima volcano. Guests commend the hotel for its immaculate cleanliness and well-appointed amenities, albeit with occasional remarks on room size or age. The exceptional service from the staff, characterized by attentiveness and professionalism, further bolsters the hotel's appeal, creating a welcoming and comforting environment.
Despite mixed experiences with the complimentary Wi-Fi service, the hotel compensates with other conveniences like the shuttle bus service connecting guests efficiently to the city center. The well-equipped gym, though incurring an additional charge, provides a robust space for workouts, aligning with the hotel’s high standards. The parking situation is mostly manageable, aided by the frequent shuttle service that offsets the distant parking lot challenges.
Families find SHIROYAMA HOTEL Kagoshima to be particularly accommodating, with spacious facilities differing from typical downtown hotels. The hotel caters to family needs with offerings like a bottom-floor bakery, Family Mart, and fun activities such as a treasure hunt for children. Family rooms with multiple beds enhance the sense of togetherness, making the hotel a preferred choice for families visiting Kagoshima.
Overall, SHIROYAMA HOTEL Kagoshima is celebrated as a remarkable retreat that seamlessly combines luxury, comfort, and cultural richness, offering an exceptional stay with a majestic backdrop. Despite being officially rated as a four-star hotel, its quality of service and splendid setting often align with five-star expectations, distinguishing it as a crown jewel in Kagoshima. Show more
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Hotel for Honeymoon
Known as the city's grand hotel, it offers spectacular views of the city and Sakurajima volcano. It features a large onsen with indoor and outdoor pools, gorgeous grounds, and forest trails, making it perfect for a romantic getaway with a blend of relaxation and exploration.
Family Friendly Hotel
This hotel offers a spa center, multiple dining options, and concierge services. It also features an open-air natural hot spring bath overlooking Sakurajima Volcano, making it a luxurious and memorable experience for families. The hotel provides exceptional service and caters to all age groups.
Romantic Hotel
Featuring an open-air natural hot spring bath overlooking Sakurajima Volcano and the sea, SHIROYAMA HOTEL kagoshima offers a spa center and multiple dining options. The hilltop location provides stunning views, creating a romantic ambiance.
Hotel with Free Wi-Fi
Known for excellent services and likely high-speed internet access. Offers a comfortable environment for both business and leisure travelers, making it ideal for users seeking reliable Wi-Fi.
Business Hotel
The Shiroyama Hotel Kagoshima offers extensive banquet and meeting facilities, various dining options, and luxurious rooms with city and Sakurajima views. It's known for its superb service and hilltop location overlooking Kagoshima City and has a large outdoor onsen and spa.
Hotel with Parking
SHIROYAMA HOTEL kagoshima offers covered self-parking on-site for a fee of JPY 1300 per night. Its large capacity, typical of a hotel of its size, ensures ample parking availability for guests.
EV charging stations
Hotel with Gym
This hotel features a well-equipped fitness center, a spa center and offers massage treatments. It also offers an open-air natural hot spring bath overlooking Sakurajima Volcano and the sea.
Hotel with EV Charging Stations
This hotel offers both a CHAdeMO rapid charger and a 200V normal charger. While the rapid charger may have availability issues, the normal charger is available for guests, though there is a fee for non-Audi/Porsche/VW vehicles.
4-Star Hotel
This hotel is known for its exceptional service, numerous facilities, including indoor play areas for children, and a complimentary hot spring. It is also near Shiroyama Park and offers spa services such as massages, body treatments, and facials.
Room Types
Single Room with No View - Non-SmokingRoom is equipped with an LCD TV with satellite channels, a fridge and a safe.
Twin Room with No View - Non-SmokingRoom is equipped with an LCD TV with satellite channels, a fridge and a safe.
Twin Room with Sakurajima View - Non-SmokingSpacious room offering views of Sakurajima Volcano and the sea. Room is equipped with an LCD TV with satellite channels, a fridge and a safe.
Premium Twin Room with Sakurajima View - Non-SmokingThis spacious room is equipped with an LCD TV with satellite channels, a fridge and a safe.
Double Room with No View - Non-Smoking Room is equipped with an LCD TV with satellite channels, a fridge and a safe.
Triple Room with Sakurajima View - Non-SmokingFeatures 2 single beds and 1 extra bed.
Spacious room offering views of Sakurajima Volcano and the sea. Room is equipped with an LCD TV with satellite channels, a fridge and a safe.
Grand Double Room with Sakurajima View - Non-SmokingThe spacious air-conditioned double room offers a flat-screen TV, a minibar, a tea and coffee maker, a wardrobe as well as sea views. The unit offers 1 bed.
Comfort Quadruple Room with Sakurajima View - Non-SmokingThe spacious air-conditioned quadruple room features a flat-screen TV, a minibar, a tea and coffee maker, a wardrobe as well as sea views. The unit has 4 beds.
Quadruple Room with Forest View - Non-SmokingThe spacious quadruple room features air conditioning, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV. The unit has 4 beds.
Quadruple Room with Sakurajima View - Non-Smoking The spacious air-conditioned quadruple room provides a flat-screen TV, a minibar, a tea and coffee maker, a wardrobe as well as sea views. The unit offers 4 beds.
Quadruple Room with No View - Non-SmokingThe spacious quadruple room provides air conditioning, a minibar, a tea and coffee maker, a wardrobe, as well as a flat-screen TV. The unit offers 4 beds.
Superior Twin Room with Ocean View - Non-SmokingThe air-conditioned twin room provides a flat-screen TV, a minibar, a tea and coffee maker, a wardrobe as well as sea views. The unit offers 2 beds.
Moderate Twin Room with No View - Non-SmokingThe air-conditioned twin room features a flat-screen TV, a minibar, a tea and coffee maker and a wardrobe. The unit has 2 beds.
Royal Suite with Sakurajima ViewThe spacious suite features 1 bedroom and 1 bathroom with a bath and free toiletries. The suite's kitchenette, which has a refrigerator, is available for cooking and storing food. The air-conditioned suite provides a flat-screen TV, a minibar, a tea and coffee maker, a wardrobe as well as sea views. The unit offers 2 beds.
Economy Single Room with No View - Non-SmokingThe single room offers air conditioning, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV. The unit has 1 bed.
Guest Reviews
8.9
Excellent
Location
Nestled atop a hill, SHIROYAMA HOTEL Kagoshima offers an unparalleled vantage point of the city and its iconic natural landmark, the Sakurajima volcano. The location is defined by its breathtaking views, including mesmerizing sights from the hotel's rooms, terraces, and even the open-air baths, allowing guests to soak in not only the hot springs but also the stunning panorama. While the hotel isn’t centrally located, its elevated position ensures that every angle provides a spectacular scene, from sunrise to sunset over the city and volcano.
Despite being a bit removed from the city center, the convenience of a complimentary shuttle service makes accessing Kagoshima easy, providing a blend of tranquility and connection to city life. The hotel itself is set amidst lush greenery, offering a serene atmosphere complemented by modern amenities. The combination of scenic views, serene environment, and thoughtful facilities makes it a representative gem of Kagoshima, where guests can indulge in delightful meals and the exceptional service of a dedicated staff. Whether visiting for the stunning outlook or the comfortable accommodations, SHIROYAMA HOTEL Kagoshima serves as a serene retreat with a majestic backdrop that leaves a lasting impression.
Breakfast
The breakfast experience at SHIROYAMA HOTEL kagoshima is celebrated for its extensive and diverse offerings, featuring both Japanese and Western options. Many guests highlight the buffet as outstanding and truly satisfying, with an impressive selection that includes local Kagoshima specialties, such as sea bream chazuke and Tamago Kake Gohan. The quality and taste of the dishes are frequently praised, with some guests describing it as among the best breakfasts they've had in Japan.
The sheer variety and abundance of choices ensure that every palate is catered to, offering everything from rich Japanese fare to delicious Western-style breakfasts. Although some reviews mention the crowded breakfast venue and the waiting times, the experience is generally deemed worth it for the unparalleled range and quality of the food.
The hotel's breakfast not only substitutes as a culinary delight but is also complemented by the stunning views of Sakurajima, especially enriching when enjoyed from the outdoor baths. Overall, the breakfast at SHIROYAMA HOTEL kagoshima is a standout feature that leaves a lasting impression on its visitors, contributing significantly to the hotel's reputation.
Dinner
Shiroyama Hotel Kagoshima offers a diverse dining experience that impresses with its range and quality. Guests rave about the meticulously prepared Japanese and French dinners, describing them as some of the best in their dining experiences. The sushi, in particular, garners high praise, often highlighted as some of the best in Japan. The hotel's own restaurants contribute to the hotel's appeal, delivering delicious meals with commendable service. Recommendations such as the Satsuma beef at the Yakiniku restaurant stand out as exceptional, earning accolades for being among the finest meat experiences.
The hotel also offers a good selection for buffet breakfast and features a variety of dining options, ranging from Japanese to Italian, with the latter mentioned for its delectable offerings despite one not-so-favorable buffet experience. The dining service is noted for its pleasant and informative staff, enhancing the overall dining experience even further.
While the dining quality is generally high, some notes of critique include the desire for more reasonably priced dining options and occasional disappointments, like the bland paella and an unappealing Italian buffet. Additionally, guests are advised to make reservations in advance due to the popularity of the hotel’s restaurants. However, the expensive options are somewhat mitigated by the convenient access to the city’s dining via a shuttle to the train station. Overall, despite some minor setbacks, the hotel provides a well-regarded culinary experience that satisfies diverse tastes.
Rooms
SHIROYAMA HOTEL Kagoshima offers guests a blend of comfort, cleanliness, and stunning views, making it a memorable stay for travelers. The rooms are generally spacious, well-maintained, and tastefully decorated, drawing inspiration from both traditional Japanese and elegant European styles. A highlight for many is the breathtaking view of the Sakurajima Volcano, which can be seen from many rooms, often enhancing the experience with stunning sunrises and sunsets. Guests appreciate the hotel’s immaculate cleanliness, complemented by comfortable bedding and well-appointed amenities. The hotel's hot springs are particularly praised, providing a relaxing experience with awe-inspiring views. Despite a few comments regarding the room size being smaller than expected or feeling slightly dated, the overall impression is that the accommodations are delightful and satisfy a range of preferences, from traditional tatami-style rooms to more modern interiors. The exceptional service and attention to detail by the staff contribute to the overall positive experience, making it a favored spot for those visiting the Kagoshima area.
Beds
At SHIROYAMA HOTEL Kagoshima, guests generally find the accommodations quite comfortable, particularly when it comes to the beds. Many visitors appreciate the comfortable futons and beds, highlighting the quality of the bedding which adds to a restful night's sleep. In several instances, the beds are described as large and spacious, with some family rooms even featuring multiple beds, offering a touch of luxury. Specific praise is given to the firmness and fluffiness of the bedding, which suits a range of preferences. However, there are occasional mentions of stiff or saggy mattresses and smaller pillows, suggesting some room for improvement in consistency. Overall, the hotel provides well-maintained rooms where cleanliness and comfort are prioritized, offering most guests a satisfying and comfortable stay.
Cleanliness
SHIROYAMA HOTEL Kagoshima is consistently praised for its high standards of cleanliness and comfort. Guests are greeted by the fragrant aroma of flowers in the hallways, and the thoroughly cleaned facilities contribute to a relaxing stay. The hotel's stylish and elegant interior, combined with tidily maintained rooms and spacious layouts, enhances the guest experience. The pristine state of the hot springs and the well-maintained changing areas are notable highlights, ensuring a pleasant and hygienic environment. The public bath, like much of the hotel, is spotlessly clean and offers warmth and comfort.
Visitors appreciate the swift and friendly service provided by the attentive staff, who maintain cleanliness across all areas, from the restrooms to the dining spaces. Despite minor issues with dust in some rooms and occasional leftover waste, these instances seem to be exceptions rather than the norm, as the majority of feedback applauds the immaculate upkeep of the property. The welcoming and well-trained staff, along with the carefully maintained facilities and stunning views of Sakurajima, contribute to the hotel's reputation as a serene and sophisticated escape in Kagoshima.
Staff
The staff at SHIROYAMA HOTEL Kagoshima is consistently praised for their outstanding hospitality and friendly demeanor, creating a welcoming environment for all guests. Reviews highlight the staff's exceptional attentiveness, quick response to needs, and genuine professionalism, which enhance the overall guest experience. The front desk and concierge services are noted for being pleasant and efficient, ensuring seamless check-ins and check-outs. Guests frequently express appreciation for the warmth and kindness exhibited by everyone from the doorman to the esthetic treatment specialists. The bathhouse employees, in particular, receive commendation for their hearty breakfast service and attentiveness. A sense of thorough hospitality pervades the hotel, with staff going above and beyond to ensure guests feel comfortable and well-cared-for during their stay. Celebrated for their polite and courteous approach, the staff contributes to the hotel's reputation for exemplary service and creates a memorable high emotional experience for visitors. Despite a rare mention of less-than-optimal friendliness, the overwhelming sentiment remains positive, with the employees' dedication and service spirit leaving a lasting impression.
Wi-Fi
At SHIROYAMA HOTEL Kagoshima, guests have experienced a range of Wi-Fi services during their stay. While some reviews noted slow and tricky Wi-Fi service, others remarked positively on fast Wi-Fi speeds. Despite these mixed experiences, the hotel offers complimentary Wi-Fi to its guests, although connectivity can vary throughout different areas of the property, such as the terrace where the Wi-Fi can be less reliable.
For those prioritizing internet connectivity, guests looking to stay connected may benefit from bringing additional mobile data options to complement the hotel's Wi-Fi service. Mobile signal within the hotel premises may also be weak, potentially impacting communication.
Beyond the realm of Wi-Fi, the hotel enhances its guest experience with a convenient free shuttle bus service that connects travelers to the city center and station. With buses departing every 20 minutes or hourly, depending on guest reports, this service is well-regarded for its ease of access, though the notification of shuttle arrivals could be improved. Despite any technology-related concerns, the location and transport conveniences make SHIROYAMA HOTEL Kagoshima an accommodating choice for visitors to the city.
Gym
The gym at SHIROYAMA HOTEL Kagoshima is well-equipped and part of the top-notch facilities offered by the hotel. Guests appreciate the comprehensive nature of the gym, noting its size and the quality of equipment available. However, it is important to be aware that the gym is not included in the standard room rate, and using it incurs an additional charge. Some visitors mentioned a degree of difficulty in accessing the fitness center, which could be a consideration for those planning to use it during their stay. Despite these costs, the overall impression is that the gym provides a robust space for workouts, complementing the hotel's high standards.
Parking
Guests of SHIROYAMA HOTEL Kagoshima generally find the parking situation to be both ample and accessible, though with a few challenges. While there is a fee of 1,300 yen for parking, the hotel provides a convenient and frequent shuttle service, making the slightly distant parking lot less of an issue. The shuttles, which also connect guests to Kagoshima city and the train station, are appreciated for their friendly drivers and clear onboard announcements. Despite a few complexities, such as navigating the route from parking to the guest rooms and the hotel amenities, the thoughtful shuttle offerings help mitigate these inconveniences. The assistance with mobility, like lending wheelchairs, is noted as particularly helpful, making it easier for guests with mobility issues to enjoy their stay. Overall, while parking comes with a cost and a few logistical hurdles, the hotel manages to accommodate its guests efficiently through its well-organized shuttle services.
Family
SHIROYAMA HOTEL Kagoshima provides a welcoming atmosphere for families traveling with children, highlighted by its spacious and well-maintained facilities that differ from the typical cramped downtown hotels. Guests appreciate the elegant and stylish design as well as the impeccable service from the lobby staff, which together contribute to a luxurious and comfortable stay.
The hotel caters to family needs with conveniences such as a bottom-floor bakery and a Family Mart, offering delicious food options and handy access to essentials. Breakfast becomes a delightful experience, made more enjoyable by the kids who revel in sharing the meal together. However, there is a suggestion for the addition of a layout map for breakfast dishes for improved convenience.
Activities for children, while somewhat limited, include a fun treasure hunt within the hotel, where kids receive a stamp card to engage in the adventure. Families find it easy to spend time here, with the presence of family rooms hosting four beds, allowing togetherness and satisfaction for the entire family.
The desire to return and bring more family members on future visits reflects the positive and fulfilling experiences shared by parents and children alike during their stay at SHIROYAMA HOTEL Kagoshima. Despite a minor concern regarding the swaying mattress when sharing a bed with children, the overall experience fosters a strong sense of family unity and eagerness to revisit.
4 Star
SHIROYAMA HOTEL Kagoshima stands out as a crown jewel in the city, offering an exquisite blend of luxury and history. Recognized as one of the top accommodations in Kagoshima, it presents a high-end experience comparable to five-star service, though it is officially rated with four stars. The hotel is noted for its spaciousness and immaculate maintenance, with well-trained staff providing top-notch hospitality. Guests praise the breathtaking views, particularly of Sakurajima, complementing the overall ambiance of the hotel. The desserts on the first floor are deemed exceptional, and the property's vibrant atmosphere further enhances the stay. Adding to its allure, SHIROYAMA HOTEL is regarded by many as the best luxury hotel in Kagoshima, delivering great value and a truly satisfying experience.
Business
SHIROYAMA HOTEL Kagoshima is highly regarded for its business-friendly amenities, making it an ideal destination for business travelers. The hotel offers convenient facilities for hosting business meetings and conferences, with a large number of company events and academic gatherings taking place throughout the week. Guests have praised the hotel's remarkable 4-star accommodations that are coupled with 5-star level facilities and services, contributing to a conducive environment for business activities. Though the strict adherence to a 15:00 check-in time might be seen as outdated, the hotel's efficient shuttle bus service provides regular connections to key city locations, making its location less of a concern. Additionally, the availability of taxis ensures business travelers can easily get around town. While there are moments of congestion at shuttle bus lines during major conferences, the overall transport conveniences, including access to a complimentary 4G smartphone, enhance the hotel's appeal for business visitors seeking both efficiency and comfort.
Romantic
SHIROYAMA HOTEL Kagoshima offers a striking blend of natural beauty and elegant accommodations, making it an ideal destination for a romantic getaway. Guests consistently praise the breathtaking views of the city and the majestic Sakurajima volcano, particularly at sunset. The hotel's onsen, both indoor and outdoor, provides a serene retreat where guests can relax while taking in the stunning scenery, especially during sunrise.
The atmosphere around the hot springs contributes to a romantic aura, perfect for couples looking to escape into a cozy environment. Visitors frequently mention the picturesque combination of Sakurajima and the Mid-Autumn Moon, a sight that's sure to leave a lasting impression.
The hotel's high-end, beautiful rooms, many with views of Sakurajima, complement the scenic surroundings, creating an inviting setting for special occasions, such as honeymoons. The thoughtful design and services further enhance the romantic experience, making this hotel a top choice for couples visiting Kagoshima. Whether it's for a special event or a leisurely escape, a stay at SHIROYAMA HOTEL promises unforgettable memories filled with romance and tranquility.
No, SHIROYAMA HOTEL kagoshima doesn't have any pool.
No, a spa isn't available at SHIROYAMA HOTEL kagoshima.
No, SHIROYAMA HOTEL kagoshima doesn't allow dogs.
Yes, parking facilities are available at SHIROYAMA HOTEL kagoshima.