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Summary of reviewsKagoshima Sun Royal Hotel is strategically positioned to offer stunning views of Sakurajima volcano from multiple vantage points, including guest rooms, the public bath and the onsen on the 13th floor. Its location provides easy access to shopping malls, restaurants and a nearby AEON shopping center with the beach and waterfront within walking distance. Although it is a bit removed from the city center and Kagoshima Chuo Station, an hourly, free shuttle service effectively bridges this gap, ensuring convenience for downtown visits and transport needs. The surrounding peaceful, commercial area adds to the serene experience of the stay.
The breakfast buffet receives high praise for its variety and quality, offering a mix of Japanese and Western dishes and featuring local specialties like chicken rice and kibinago sashimi. Guests find the selection diverse enough to justify the higher price point, despite occasional comments on repetitiveness or crowded dining areas.
Dining options at the hotel cater to various tastes with the Sichisai restaurant and the buffet dinner being particularly well-received. While some guests felt the buffet lacked variety and was overpriced, especially for those with dietary needs, the overall dining experience is considered satisfactory with fresh ingredients and convenient meal options.
Rooms are noted for their spaciousness, cleanliness and stunning views of Sakurajima, though they exhibit signs of aging in decor and furnishings. Despite minor issues like smaller bed sizes and occasional strange smells, the comfortable and peaceful ambiance makes for a pleasant stay. The hotel's commitment to cleanliness is evident, as rooms and common areas are well-maintained and immaculate with only a few minor areas showing wear.
Staff at the hotel receive exceptional praise for their cheerful, kind and efficient service. Multilingual abilities enhance communication with international visitors, contributing to the warm and welcoming atmosphere. Their attentiveness and proactive approach significantly improve the overall guest experience.
The free Wi-Fi is generally reliable, though some guests report slower speeds during peak usage times. Complimentary and varied parking options, including paid and free facilities, cater to different needs with the added convenience of a complimentary shuttle bus service.
The beds receive mixed reviews with many finding them comfortable but some noting issues with bedding quality and occasional discomfort.
The hotel offers a four-star experience with friendly staff, excellent amenities and a clean environment despite some outdated facilities. It is a practical choice for business travelers due to its location, price and well-maintained rooms with unique features.
Overall, Kagoshima Sun Royal Hotel provides a blend of scenic views, convenient amenities and excellent service, making it a charming and relaxing base for sightseeing in Kagoshima while delivering a generally positive and memorable hotel experience.
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