Number of parking spaces reserved for people with disabilities:1
Cost of parking:Free
Self parking or valet parking?
Self-parking: Guests find a parking space on their own.
Should the guests notify you about reserving a parking space before checking in?Not necessarily
Is there anything that you would like to highlight, add or clarify? Persons booking the accessible unit will automatically be allocated the accessible park
To whom is your hotel/accommodation accessible? People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
Is there level-access route (might include lifts) from the road to the rooms?Yes, to certain rooms Please specify: Need to book our accessible unit
Are there any facilities that guests who use a wheelchair cannot reach?Yes Please specify: Microwave and dishes are in high cupboards however we are happy to move these down onto bench
Are there designated parking spaces for people with disabilities?Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms Please specify: Accessible unit
In the rooms, does the toilet have support handrails?Yes, in certain rooms Please specify: Accessible unit
Are wheelchairs offered to guests who do not come with their own?Νο
Is there anything that you would like to highlight, add or clarify? Staff are more than happy to be contacted re facilities and make changes to the unit where possible
Motel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? No
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? No
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? No
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Airbnb cleaning certification
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: NZ Ministry of Health Guidelines are made available to staff and guests
Is there a doctor available either on-site or on-call? No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? No
Has the hotel closed during the pandemic? No
Additional Information: We operate under NZ Ministry of health guidelines and observe lockdowns when necessary. There is a healthline number in New Zealand for guests to call if they become unwell.
Deluxe Queen Studio Featuring free toiletries, this studio includes a private bathroom with a walk-in shower and a hairdryer. Guests can make meals in the kitchenette that features a stovetop, a refrigerator, kitchenware and a microwave. This studio has a private entrance, soundproof walls, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 2 beds.
Queen Studio - Disability AccessProviding free toiletries, this studio includes a private bathroom with a walk-in shower and a hairdryer. Meals can be prepared in the kitchenette, which comes with a stovetop, a refrigerator, kitchenware and a microwave. This studio features a private entrance, soundproof walls, flat-screen TV with satellite channels, as well as chocolate for guests. The unit offers 2 beds.
Two-Bedroom HouseFeaturing a private entrance, this air-conditioned holiday home consists of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a shower. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This holiday home features a washing machine, a seating area, flat-screen TV with satellite channels, as well as chocolate for guests. The unit offers 4 beds.