Radisson Resort and Suites Phuket
Kamala Beach
7.96076800,
98.28486100
,
100/10 Moo 3, Kamala Beach, Amphoe Kathu, Phuket
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Summary of reviewsRadisson Resort and Suites Phuket is a tranquil and family-friendly retreat nestled close to Kamala Beach. Guests appreciate its serene location, mere minutes from the beach and nearby attractions such as Cafe del Mar. The resort's proximity to essential amenities, including massage parlors, grocery stores and restaurants, enhances convenience. However, the overall layout and the need to cross a busy street to reach the beach are minor drawbacks.
The breakfast at the resort generally satisfies guests with a range of options, including halal and vegetarian choices. Highlights include freshly made omelettes and a wide selection of fresh food, contributing to a positive dining experience. Nevertheless, some guests mention repetitive offerings, hygiene issues and logistical challenges that detract from the experience.
Dinner at the onsite restaurant offers a pleasant atmosphere and tasty food, particularly at night. However, the high pricing and limited menu options, along with prolonged wait times, are noted concerns. These factors slightly dampen an otherwise enjoyable dining experience.
Rooms at Radisson Resort and Suites Phuket are frequently praised for their spaciousness and comfort, ideal for families and groups. Guests appreciate the clean and well-furnished accommodations, including practical amenities like kitchenettes and living areas. Some reviews, however, mention maintenance issues and the need for updates.
Cleanliness at the resort receives mixed feedback. While many commend the daily room cleaning service and the overall cleanliness, others point to significant issues with poorly cleaned rooms upon arrival and common areas not meeting expected standards.
The staff consistently receive high praise for their friendliness, helpfulness and attentive service. Guests note the team's positive attitude and quick fulfillment of requests, contributing to a generally excellent service experience. Occasional mentions of stressed or indifferent staff members are overshadowed by the overall positive sentiment towards the personnel.
Wi-Fi service at the resort is a recurring issue with guests describing it as slow, inconsistent and often failing to reach the bedrooms. This detracts from what could otherwise be a seamless experience.
The pool area at the resort is a key attraction, frequently mentioned for its beautiful design, cleanliness and family-friendly features like a dedicated play zone and water slide for kids. Despite occasional mentions of water quality degradation and needed repairs, the pool remains a highlight for many guests.
The resort's proximity to a beautiful beach provides a convenient and safe place for relaxation. While the short walk to the beach is appreciated, crossing a busy road is a minor concern, especially for families with small children.
Radisson Resort and Suites Phuket is particularly well-suited for families, offering spacious suites and a range of activities to keep children entertained. The resort's kid-friendly amenities, such as a children's playroom and adventure kids club, along with thoughtful touches like bottle sterilisers, make it an excellent choice for family vacations.
The resort's beds are generally praised for their comfort and quality, contributing to a relaxing stay. Despite some inconsistencies in bed firmness, the overall comfort of the sleeping arrangements is a strong point for most visitors.
While some guests feel the resort deserves its five-star rating, citing the large double rooms and other positives, a significant number express dissatisfaction, suggesting the resort might not fully live up to its advertised standard. Overall, Radisson Resort and Suites Phuket is a solid choice for families and those seeking a peaceful getaway with certain areas identified for potential improvement.
Categories
The breakfast at the resort generally satisfies guests with a range of options, including halal and vegetarian choices. Highlights include freshly made omelettes and a wide selection of fresh food, contributing to a positive dining experience. Nevertheless, some guests mention repetitive offerings, hygiene issues and logistical challenges that detract from the experience.
Dinner at the onsite restaurant offers a pleasant atmosphere and tasty food, particularly at night. However, the high pricing and limited menu options, along with prolonged wait times, are noted concerns. These factors slightly dampen an otherwise enjoyable dining experience.
Rooms at Radisson Resort and Suites Phuket are frequently praised for their spaciousness and comfort, ideal for families and groups. Guests appreciate the clean and well-furnished accommodations, including practical amenities like kitchenettes and living areas. Some reviews, however, mention maintenance issues and the need for updates.
Cleanliness at the resort receives mixed feedback. While many commend the daily room cleaning service and the overall cleanliness, others point to significant issues with poorly cleaned rooms upon arrival and common areas not meeting expected standards.
The staff consistently receive high praise for their friendliness, helpfulness and attentive service. Guests note the team's positive attitude and quick fulfillment of requests, contributing to a generally excellent service experience. Occasional mentions of stressed or indifferent staff members are overshadowed by the overall positive sentiment towards the personnel.
Wi-Fi service at the resort is a recurring issue with guests describing it as slow, inconsistent and often failing to reach the bedrooms. This detracts from what could otherwise be a seamless experience.
The pool area at the resort is a key attraction, frequently mentioned for its beautiful design, cleanliness and family-friendly features like a dedicated play zone and water slide for kids. Despite occasional mentions of water quality degradation and needed repairs, the pool remains a highlight for many guests.
The resort's proximity to a beautiful beach provides a convenient and safe place for relaxation. While the short walk to the beach is appreciated, crossing a busy road is a minor concern, especially for families with small children.
Radisson Resort and Suites Phuket is particularly well-suited for families, offering spacious suites and a range of activities to keep children entertained. The resort's kid-friendly amenities, such as a children's playroom and adventure kids club, along with thoughtful touches like bottle sterilisers, make it an excellent choice for family vacations.
The resort's beds are generally praised for their comfort and quality, contributing to a relaxing stay. Despite some inconsistencies in bed firmness, the overall comfort of the sleeping arrangements is a strong point for most visitors.
While some guests feel the resort deserves its five-star rating, citing the large double rooms and other positives, a significant number express dissatisfaction, suggesting the resort might not fully live up to its advertised standard. Overall, Radisson Resort and Suites Phuket is a solid choice for families and those seeking a peaceful getaway with certain areas identified for potential improvement.
Luxury Hotel
The Radisson Resort and Suites Phuket is identified as a 5-star hotel, providing a high standard of comfort, service, and modern amenities for a luxury stay.
Hotel near The Beach
Located on Kamala Beach, this hotel offers convenient access to the beach. The hotel's proximity to the beach allows for easy enjoyment of beach activities and stunning ocean views.
Hotel Taking Steps Towards Sustainability
As part of the Radisson Hotel Group, this resort aligns with the group's overarching commitment to sustainability, which includes a goal of achieving net zero operations by 2050. The hotel's design incorporates local materials, reflecting a consideration for its regional context.
Hotel for Honeymoon
This hotel offers luxurious suites and excellent amenities. Its location provides easy access to Kamala Beach, making it a convenient and romantic choice. The suites offer extra space and comfort for couples.
Hotel with Spa
Radisson Resort and Suites Phuket features a relaxing spa with a range of treatments designed to promote well-being. The resort also offers a swimming pool with water slides, providing a fun and refreshing experience. The Radisson Kamala Beach offers a sauna, spa therapy, and a patio.
Family Friendly Hotel
The Radisson Resort and Suites Phuket is located in Kamala and offers family-friendly accommodations and amenities. It provides a comfortable and convenient base for families exploring Phuket.
Is there a kids' club? Yes
Age from:4 - Age to:12
Age from:4 - Age to:12
Is there a playground?
Indoor Playground
Answers last updated by our editors
Business Hotel
This hotel provides a quiet and peaceful atmosphere suitable for business travelers. It offers superior amenities and high-class services, though specific business amenities are not detailed in the provided context.
Hotel with Parking
The Radisson Resort and Suites Phuket offers free parking. This ensures a hassle-free experience for guests needing to park their cars.
Hotel with Gym
Radisson Resort and Suites Phuket has fitness facilities. The fitness center is well-equipped, contributing to the hotel's appeal for both leisure and business travelers.
5-Star Hotel
Features spacious rooms and suites, a large swimming pool, and multiple dining options. Provides a comfortable and convenient stay with family-friendly amenities and easy access to Kamala Beach.
Hotel with Children's Pool
This hotel offers spacious suites suitable for families and features a dedicated kids' pool area. The resort also provides kids' activities and a playground, ensuring entertainment for younger guests.
Romantic Hotel
Hotel with Swimming Pool
Children's Pool Outdoor Pool
Hotel with Outdoor Pool
Guest Reviews
The Radisson Resort and Suites Phuket enjoys a quiet location, nestled close to Kamala Beach, offering a peaceful retreat for travelers. Many guests appreciate its proximity to the beach, just a 3-5 minute walk away, as well as nearby attractions and activities. The area is well-furnished with amenities such as massage parlors, grocery stores and restaurants, making it convenient for various needs. The hotel's vicinity to popular spots like Cafe del Mar enhances its appeal, especially for families and solo travelers looking for a safe and relaxing environment.
However, some guests noted challenges with the hotel's design, mentioning issues like the lack of an elevator and weekly cleaning schedules. Additionally, crossing a busy street to reach the beach is a significant concern, particularly for families with children. Although the location offers tranquility and is suitable for relaxation, it is relatively isolated from entertainment hubs, which may be a drawback for those seeking more vibrant surroundings. Despite these issues, the overall feedback highlights a good location for a serene getaway with essential amenities close by.
The breakfast experience at Radisson Resort and Suites Phuket presents a mixed bag of impressions from guests. Many have found the breakfast offerings to be quite satisfying, noting a variety of options including halal and vegetarian choices, which cater to diverse dietary needs. A significant number of guests praised the breakfast as good, delicious and abundant, mentioning specific highlights such as freshly made omelettes and a wide selection of fresh food served daily. Friendly staff and the family-friendly environment of the breakfast area also added to the positive experience for some.
However, others pointed out several areas needing improvement. Some guests felt the breakfast was repetitive and lacking in variety with inadequate replenishment of items and a mediocre selection. Hygiene issues were also flagged, including unclean breakfast buffets and chairs. Instances of cold croissants, poor food quality and beverages were also mentioned negatively. Additionally, logistical challenges like long waits for coffee and breakfast ending early or running out of food further detracted from the experience for some guests.
In summary, the breakfast at Radisson Resort and Suites Phuket generally satisfies but has several noted shortcomings. Enhancements in variety, cleanliness and service promptness could elevate the breakfast to meet the expectations of a wider range of guests.
Radisson Resort and Suites Phuket offers a mixed dining experience at its onsite restaurant. The atmosphere is described as nice, romantic and convenient, particularly noted for its enjoyable ambiance at night. Diners found the food to be quite tasty, particularly praising the overall quality. However, there are significant concerns about pricing with many reviews harshly criticizing the restaurant for being overpriced compared to nearby alternatives. Guests also pointed out the limited menu options and the prolonged wait times for food with reports of dishes being served out of sync and some items being unavailable. Despite the appealing setting, the high costs and operational issues detract from the overall dining experience at this otherwise well-regarded resort.
The rooms at Radisson Resort and Suites Phuket are frequently praised for their spaciousness and comfort, making them an ideal choice for families and groups. Many reviews highlight the large, clean and well-furnished accommodations, noting the added privacy and tranquility of the suites. Guests appreciate the practical amenities like kitchenettes and living areas, which add to the overall convenience and value for money.
Positive feedback includes comments on the good views, quiet ambiance and daily cleaning services. The suite upgrades and private terraces are particularly well-received, offering guests an enhanced stay experience. Moreover, guests find the rooms to be exceptionally large, sometimes even exceeding their expectations.
However, there are recurring mentions of the rooms requiring maintenance with issues such as old furniture, broken doors and malfunctioning showers. Some reviews also point out cleanliness concerns, insufficient cleaning standards and outdated interiors in need of renovation. Despite these drawbacks, the large and comfortable room sizes, along with the modern amenities, remain significant advantages that many guests appreciate during their stay.
Overall, Radisson Resort and Suites Phuket offers comfortable and spacious rooms that are well-suited for family stays, though improvements in maintenance and updates could elevate the guest experience further.
The beds at Radisson Resort and Suites Phuket generally receive high marks for comfort and quality. Multiple reviews highlight the comfort of not only the beds but also the pillows. Patrons often mention the comfort of the bedding and seating areas as well, contributing to an overall relaxing stay. Despite some inconsistencies with bed firmness with a few guests finding the mattresses too hard or uncomfortable, most reviews focus on the positive aspects. The rooms, which are described as large and featuring good views of the pool, also come with good-sized, comfortable beds and efficient air conditioning. Overall, the comfort of the sleeping arrangements at the resort seems to be a strong point for many visitors.
Radisson Resort and Suites in Phuket presents a mixed picture regarding its cleanliness. Many guests commend the resort for its daily room cleaning service, highlighting that the rooms are generally very clean and comfortable. Visitors have praised the excellent, attentive work of the housekeepers and noted clean pools and well-kept bathrooms. The cleanliness of the hotel in general and the rooms, in particular, seems to be routinely maintained with some guests giving high marks specifically for cleanliness.
However, several reviews point to significant issues. Some guests experienced poorly cleaned rooms upon arrival with dust, ants and dirty appliances such as microwaves and fridges. Common areas, including the pool, children's club and breakfast room, were frequently mentioned as not being up to standard with reports of dirty plates, cups and chairs and even old food left in flowerpots. There's also mention of insufficient staff to handle the cleaning needs of the large resort, leading to mediocre results and sometimes significant delays in room readiness and hygiene maintenance.
Furthermore, specific negative incidents were highlighted, such as the pool area being dangerous due to loose tiles and unsanitary conditions causing children to cut themselves. Issues with water quality and availability in the rooms and general lack of cleanliness around communal areas add to the concerns. Some guests noted that cleaning services often required multiple requests before being carried out properly.
Overall, while many guests found their rooms clean and comfortable, repeated issues with overall cleanliness and maintenance, especially in the common areas, reflect a need for improvement in housekeeping and staff allocation to meet the resort's standards.
At Radisson Resort and Suites Phuket, the staff consistently received praise for their friendliness, helpfulness and attentive service. Guests often mentioned that the team went above and beyond, providing quick fulfillment of requests and making everyone feel welcome with warm smiles and a positive attitude. The reception staff, notably Fiona and the manager, Nadezhda, were highlighted for their exceptional service and kind demeanor.
The hotel's personnel, including the proactive luggage concierge and the engaging kids club team, contributed to a pleasant and comfortable stay. Specific mentions of staff members creating personal touches, like Christmas cards from Piaméra, underscore the team's commitment to guest satisfaction. The attentive nature of the staff, coupled with their cooperative and cheerful demeanor, ensured that visitors felt taken care of, as if part of an extended family.
However, there were occasional mentions of staff appearing stressed or indifferent and some guests experienced delays in room cleaning and communication issues. Despite these isolated concerns, the overall sentiment towards the hotel's staff remained highly positive, emphasizing a generally excellent service experience and a hospitable environment.
The Radisson Resort and Suites Phuket boasts many attractive features, but guest feedback highlights a recurring issue with the hotel's Wi-Fi. The internet service has been described as slow and inconsistent with weak signals that often fail to reach the bedrooms. Guests reported that the Wi-Fi frequently stops working, particularly in the evenings and some noted significant disruption during periods without electricity. Overall, the hotel's internet service has been labeled as very poor and unreliable, detracting from what could otherwise be a seamless experience.
The Radisson Resort and Suites Phuket boasts a large, beautiful pool area that's perfect for families and relaxation. Guests frequently highlight the massive main pool and its clean, well-maintained facilities. The pool's design includes a dedicated play zone and slide for kids, making it a hit with younger guests. Parents appreciate the nearby kids club and daily activities that keep children entertained.
Several reviews mention the pleasant, tranquil atmosphere of the pool area, enhanced by features like a swim-up bar and proximity to the beach. Guests also enjoy the spaciousness of the pool, ensuring it never feels crowded and the constant availability of staff adds to the overall experience.
However, some guests have noted that the water quality can degrade throughout the day and there have been occasional mentions of the pool needing repair or being dirty. Despite these minor criticisms, the pool is frequently described as great, lovely and amazing, underscoring its role as a key attraction of the resort.
The Radisson Resort and Suites Phuket enjoys a favorable location close to a beautiful beach, providing a convenient and safe place for relaxation and family time. Guests appreciate that the beach is within walking distance, taking roughly five minutes to reach by foot. Despite the proximity, getting to the beach involves crossing a busy main road, which might be less ideal for those with small children. Some guests noted the absence of a shuttle service to the beach, which would be a helpful addition. While the nearby beach is generally lovely, it does have a minor downside with a dirty channel near Café Del Mar. Despite these small inconveniences, the resort's tranquil environment and ease of access to the beach make it a good choice for travelers looking to unwind and explore the local area.
Radisson Resort and Suites Phuket stands out as an ideal destination for families seeking a memorable vacation. The hotel offers a spacious, family-friendly environment that caters well to the needs of both parents and children. Guests have consistently noted the large family suites, which provide ample room for comfort and relaxation during their stay.
Children have plenty to keep them entertained with a variety of activities available. The resort features a clean and well-maintained children's playroom and an adventure kids club, where dedicated staff ensure that the little ones are engaged and happy. The pool, complete with a water slide, is another highlight, offering endless fun for kids. Additionally, many free activities and daily playroom events keep young guests excited and entertained.
The family-oriented atmosphere of the hotel is complemented by its thoughtful touches, such as the provision of a bottle steriliser for babies, making it a suitable choice for families with young children. Guests have consistently praised the hotel's safety and the attentive, friendly staff who create a cozy, welcoming environment.
Overall, Radisson Resort and Suites Phuket delivers excellent value for a family vacation with its large, comfortable rooms, outstanding kids' facilities and a range of family-friendly activities. The combination of spacious accommodations and numerous child-centered amenities makes it a top recommendation for families looking to enjoy a relaxing and enjoyable holiday together.
Radisson Resort and Suites Phuket presents an intriguing dichotomy when it comes to its classification as a five-star establishment. While a segment of guests feels the hotel is deserving of its 5-star rating and speaks of large double rooms, which appeal to those seeking spacious accommodations, a significant number of reviews indicate dissatisfaction. Many guests express that the hotel does not live up to its advertised five-star standard, citing various shortcomings and suggesting that it might be more suited to a lower star rating. Feedback has pointed to the necessity of a staff overhaul to improve service quality. This mixed reception indicates that while the hotel has potential and certain appealing qualities, it may currently fall short of the complete five-star experience some visitors expect.
Radisson Resort and Suites Phuket offers a comfortable and family-friendly atmosphere, featuring luxurious rooms and a high-quality service experience. While it may not meet the expectations of a 5-star rating, guests find the hotel to be a solid 4-star establishment with nice, warm and welcoming staff. Although it falls short of the top-tier standard, many guests appreciate the luxury quality of service and the overall excellence it provides. Despite concerns about its rating, the hotel maintains a decent reputation as a safe and enjoyable place to stay.
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Location
However, some guests noted challenges with the hotel's design, mentioning issues like the lack of an elevator and weekly cleaning schedules. Additionally, crossing a busy street to reach the beach is a significant concern, particularly for families with children. Although the location offers tranquility and is suitable for relaxation, it is relatively isolated from entertainment hubs, which may be a drawback for those seeking more vibrant surroundings. Despite these issues, the overall feedback highlights a good location for a serene getaway with essential amenities close by.
Breakfast
However, others pointed out several areas needing improvement. Some guests felt the breakfast was repetitive and lacking in variety with inadequate replenishment of items and a mediocre selection. Hygiene issues were also flagged, including unclean breakfast buffets and chairs. Instances of cold croissants, poor food quality and beverages were also mentioned negatively. Additionally, logistical challenges like long waits for coffee and breakfast ending early or running out of food further detracted from the experience for some guests.
In summary, the breakfast at Radisson Resort and Suites Phuket generally satisfies but has several noted shortcomings. Enhancements in variety, cleanliness and service promptness could elevate the breakfast to meet the expectations of a wider range of guests.
Dinner
Rooms
Positive feedback includes comments on the good views, quiet ambiance and daily cleaning services. The suite upgrades and private terraces are particularly well-received, offering guests an enhanced stay experience. Moreover, guests find the rooms to be exceptionally large, sometimes even exceeding their expectations.
However, there are recurring mentions of the rooms requiring maintenance with issues such as old furniture, broken doors and malfunctioning showers. Some reviews also point out cleanliness concerns, insufficient cleaning standards and outdated interiors in need of renovation. Despite these drawbacks, the large and comfortable room sizes, along with the modern amenities, remain significant advantages that many guests appreciate during their stay.
Overall, Radisson Resort and Suites Phuket offers comfortable and spacious rooms that are well-suited for family stays, though improvements in maintenance and updates could elevate the guest experience further.
Beds
Cleanliness
However, several reviews point to significant issues. Some guests experienced poorly cleaned rooms upon arrival with dust, ants and dirty appliances such as microwaves and fridges. Common areas, including the pool, children's club and breakfast room, were frequently mentioned as not being up to standard with reports of dirty plates, cups and chairs and even old food left in flowerpots. There's also mention of insufficient staff to handle the cleaning needs of the large resort, leading to mediocre results and sometimes significant delays in room readiness and hygiene maintenance.
Furthermore, specific negative incidents were highlighted, such as the pool area being dangerous due to loose tiles and unsanitary conditions causing children to cut themselves. Issues with water quality and availability in the rooms and general lack of cleanliness around communal areas add to the concerns. Some guests noted that cleaning services often required multiple requests before being carried out properly.
Overall, while many guests found their rooms clean and comfortable, repeated issues with overall cleanliness and maintenance, especially in the common areas, reflect a need for improvement in housekeeping and staff allocation to meet the resort's standards.
Staff
The hotel's personnel, including the proactive luggage concierge and the engaging kids club team, contributed to a pleasant and comfortable stay. Specific mentions of staff members creating personal touches, like Christmas cards from Piaméra, underscore the team's commitment to guest satisfaction. The attentive nature of the staff, coupled with their cooperative and cheerful demeanor, ensured that visitors felt taken care of, as if part of an extended family.
However, there were occasional mentions of staff appearing stressed or indifferent and some guests experienced delays in room cleaning and communication issues. Despite these isolated concerns, the overall sentiment towards the hotel's staff remained highly positive, emphasizing a generally excellent service experience and a hospitable environment.
Wi-Fi
Pool
Several reviews mention the pleasant, tranquil atmosphere of the pool area, enhanced by features like a swim-up bar and proximity to the beach. Guests also enjoy the spaciousness of the pool, ensuring it never feels crowded and the constant availability of staff adds to the overall experience.
However, some guests have noted that the water quality can degrade throughout the day and there have been occasional mentions of the pool needing repair or being dirty. Despite these minor criticisms, the pool is frequently described as great, lovely and amazing, underscoring its role as a key attraction of the resort.
Beach
Family
Children have plenty to keep them entertained with a variety of activities available. The resort features a clean and well-maintained children's playroom and an adventure kids club, where dedicated staff ensure that the little ones are engaged and happy. The pool, complete with a water slide, is another highlight, offering endless fun for kids. Additionally, many free activities and daily playroom events keep young guests excited and entertained.
The family-oriented atmosphere of the hotel is complemented by its thoughtful touches, such as the provision of a bottle steriliser for babies, making it a suitable choice for families with young children. Guests have consistently praised the hotel's safety and the attentive, friendly staff who create a cozy, welcoming environment.
Overall, Radisson Resort and Suites Phuket delivers excellent value for a family vacation with its large, comfortable rooms, outstanding kids' facilities and a range of family-friendly activities. The combination of spacious accommodations and numerous child-centered amenities makes it a top recommendation for families looking to enjoy a relaxing and enjoyable holiday together.
5 Star
Luxury
Yes, Radisson Resort and Suites Phuket has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
Yes, a spa is available at Radisson Resort and Suites Phuket.
No, Radisson Resort and Suites Phuket doesn't allow dogs.
Yes, parking facilities are available at Radisson Resort and Suites Phuket.
Yes, Radisson Resort and Suites Phuket has a gym.
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