Quality Inn & Suites Lacey Olympia enjoys a convenient location, attracting guests with its easy access to I-5 and proximity to popular attractions, restaurants, and shops. This accessibility is complemented by clean and quiet rooms, enhancing the overall stay experience. One of the hotel’s highlights is its breakfast, offering a substantial variety that delights guests. The selection includes scrambled eggs, sausage, waffles, yogurt, and more, with the waffles being particularly popular. The breakfast room provides a clean and bright atmosphere, accompanied by friendly staff, ensuring guests start their day positively.
Rooms at the hotel offer comfortable beds and cleanliness, with commendable multiple charging options for electronic devices. Despite some guests suggesting updates due to the property's age, the rooms provide a quiet atmosphere conducive to relaxation. While there are occasional concerns with musty odors and water pressure in showers, the overall comfort level remains satisfactory. The cleanliness is further emphasized with high-quality bedding that sets the hotel apart, although there are mixed reviews regarding the property's appearance and comfort.
The staff consistently impresses guests with their exceptional service and friendliness. They are often noted for their accommodating and personable nature, making significant efforts to enhance the stay experience. The front desk team is particularly praised, contributing greatly to the positive guest experience with their caring and courteous approach.
Overall, while there are areas for improvement, Quality Inn & Suites Lacey Olympia offers a satisfactory experience with its accessible location, delightful breakfast, clean rooms, and remarkable staff service, ensuring guests feel valued and welcomed.
Comfort Inn Lacey - Olympia is highly praised by guests for its exceptional location, convenient for travelers seeking a comfortable and charming stopover. Nestled near the interstate and I-5, the hotel offers easy access to major roads and attractions in downtown Lacey, making it ideal for a restful night or as a base for various activities. The proximity to local restaurants and a peaceful setting away from traffic noise further enhance its appeal, making it a strategic choice for visitors.
Guests appreciate the breakfast offerings, which provide a reliable and satisfying start to the day. The quality and taste, especially the standout sausages and potatoes, receive positive feedback. Though some guests note a repetitive selection, the variety and presentation contribute to a pleasant dining experience in a clean area.
The hotel's rooms are well-received for their cleanliness and comfort, with guests highlighting the comfortable beds that ensure restful sleep. Despite some comments about minor maintenance issues and a slightly outdated decor, the quiet and spacious feel of the rooms adds to the overall positive experience.
Cleanliness is a notable attribute of the hotel, with guests applauding the upkeep of rooms and common areas. While there is room for improvement in certain areas like drapes and carpets, the hotel maintains a good standard of cleanliness overall, contributing to its reputation as a reliable and valuable choice for travelers.
The staff at Comfort Inn Lacey - Olympia stands out for their friendliness and helpfulness, creating a welcoming atmosphere. Guests frequently commend the staff for their politeness and accommodation, enhancing their stay with exceptional customer service, particularly during breakfast. The front desk staff contributes to a smooth check-in process, with minor suggestions for improvement noted. Overall, the hospitable and attentive staff significantly enhance the guest experience, making them feel well looked after.