Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? Yes
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 12 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, other limit 2
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? No
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas and guest rooms
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? No
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? No
Do you offer contactless delivery for in-room dining? No
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Gym and Hot Tub
Has the hotel closed during the pandemic? No
Additional Information: Breakfast is out of order but we offer pre-made bags.
King Suite with One King Bed and Two Queen BedsThe suite offers a tea and coffee maker.
Queen Rooms with Two Queen Beds - Non-SmokingThe quadruple room provides a tea and coffee maker. The unit offers 2 beds.
King Room with Sofa Bed - Non-SmokingThe triple room features a tea and coffee maker. The unit has 2 beds.
Queen Room with Two Queen Beds - Pet-Friendly/Non-SmokingThe quadruple room offers a tea and coffee maker. The unit has 2 beds.
King Room with Sofa Bed - Pet-Friendly/Non-SmokingThe triple room features a tea and coffee maker. The unit has 2 beds.
Hospitality King Room with Sofa BedThe triple room offers a tea and coffee maker. The unit has 2 beds.
Hospitality Queen Room with Two Queen BedsThe quadruple room features a tea and coffee maker. The unit has 2 beds.
Queen Room with Two Queen Beds with Kitchenette - Non-SmokingThe quadruple room's kitchenette, which has a tea and coffee maker, is available for cooking and storing food. The unit has 2 beds.
Queen Room with Two Queen Beds - Pet-Friendly/Non-SmokingThe quadruple room's kitchenette, which has a tea and coffee maker, is available for cooking and storing food. The unit has 2 beds.
King Rom with KitchenetteThe triple room's kitchenette, which features a tea and coffee maker, is available for cooking and storing food. The unit offers 1 bed.
King Room - Pet-Friendly/Non-SmokingThe triple room's kitchenette, which has a tea and coffee maker, is available for cooking and storing food. The unit has 1 bed.
Queen Room with Roll-In Shower - Disability AccessThe spa bath is a top feature of this double room. The double room features a tea and coffee maker. The unit has 1 bed.
Queen Suite with Two Queen BedsThe suite's kitchenette, which has a tea and coffee maker, is available for cooking and storing food.
One-Bedroom Queen Suite with Two Queen Beds and Sofa BedThe suite's kitchenette, which features a tea and coffee maker, is available for cooking and storing food.
Yes, Prestige Kamloops Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Prestige Kamloops Hotel.
Yes, Prestige Kamloops Hotel welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Prestige Kamloops Hotel.