Kandy, 40/22, Hilpankandura Ampitiya Road7.283003,80.64964(Show on Map)
6.8
Rated
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+5 Photos
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Nestled high on a tranquil hill yet conveniently close to Kandy's vibrant city center and major attractions, Kandy View Hotel offers guests a prime location for both accessibility and relaxation. The hotel features breathtaking panoramic vistas from its fourth-floor rooms and large rooftop terrace, making it a perfect place to unwind and enjoy the serene beauty of Kandy.
Breakfast at Kandy View Hotel is praised for its quality and variety, including items like toast, omelets, fresh fruit, jam and coffee. Guests especially enjoy dining on the rooftop terrace for its magnificent views, enhancing their overall experience. While there are occasional shortages and fewer options during quieter periods, the general feedback about the breakfast is favorable with some special touches like a complimentary dinner on Christmas Eve adding to the appeal.
The hotel's rooms are noted for their cleanliness, spaciousness and spectacular views. Guests appreciate the bright, welcoming atmosphere and efficient bathroom facilities. The staff, particularly the receptionist, greatly contribute to the positive experience by being friendly and helpful, even during late check-ins. The rooms are quiet and provide a comfortable stay, often described as offering excellent value for money with instances of guests being upgraded to better accommodations adding to the sense of hospitality.
Cleanliness is a standout feature at Kandy View Hotel with guests frequently highlighting the spotless and tidy environment. Despite a few occasional lapses, such as instances of stained sheets or a slightly dirty pool area, the overall hygienic standards are commendable. The comfortable and clean accommodations create a safe and pleasant atmosphere for guests.
The hotel's staff receives outstanding praise, often cited as the standout aspect of guests' experiences. Described as friendly, helpful and attentive, staff members including Kanchana and Mr. Ajith are frequently mentioned for their exceptional service and willingness to go above and beyond to ensure a comfortable stay.
However, the hotel struggles with providing reliable internet access. Many guests report significant issues with WiFi availability, particularly in the rooms, which has been a persistent concern affecting their stay.
The hotel's swimming pool receives mixed feedback. While it is enjoyed by many for its ambiance and the views around it, there are frequent complaints about its maintenance and inconsistent availability with some guests finding the pool dirty or non-operational during their visits.
Finally, feedback on the beds is varied. While many guests find them comfortable, others report issues with thin or broken mattresses and creaking beds, indicating an inconsistency in bed quality.
In summary, Kandy View Hotel offers a blend of stunning views, clean and spacious rooms and exceptional staff service, making it a valued choice for visitors. However, improvements in WiFi availability, pool maintenance and bed quality could further enhance the overall guest experience.
Categories
Cheap
This hotel is located on Hilpankandura Ampitiya Road in Kandy. Guests appreciate the nice staff and great views. It offers good value for money.
Pool
Outdoor Pool
Honeymoon
Spa
Family
Business
Small
Outdoor Pool
Room Types
Standard Double RoomAir-conditioned room with an en suite bathroom with free toiletries.
Superior Double RoomLocated on the top floor, rooms offer calming views of the surrounding hills.
Budget Double RoomThese rooms are located in a separate building just 100 metres away from the main building. Rooms offer a fan, seating area and private bathroom with shower facilities.
Please note that breakfast will be served in the main building.
StudioThis suite has an electric kettle and a fully-equipped kitchen. The living room has a comfortable seating area with flat-screen satellite TV, a dining table for four and floor to ceiling panorama windows opening up to a balcony with view over the surrounding jungle. The private bathroom comes with shower.
Guest Reviews
6.8
Rated
Review Summaries
Location
Nestled high on a hill in Kandy, Kandy View Hotel boasts a prime location that offers guests both accessibility and tranquility. It is conveniently near the city center and major attractions like the Temple of the Sacred Tooth Relic, providing ease of travel and a perfect base for exploring Kandy. A short walk takes visitors to the lake and the bustling main area, yet the hotel maintains a peaceful atmosphere away from the city's hustle and bustle.
Guests rave about the stunning views from the hotel, particularly the panoramic vistas from the fourth-floor rooms and the large rooftop terrace. The green surroundings with trees, palms and flowers, enrich the serene environment, making it an ideal spot to unwind. Many emphasize the exceptional location and the amazing sunrise views, labeling it as the best place for the money spent. The quiet and cozy setting on the hill offers a perfect break from a busy schedule with beautiful vantage points that showcase the scenic beauty of Kandy.
Breakfast
At Kandy View Hotel, the breakfast experience seems to be generally positive with guests frequently noting the quality and variety offered. The meal often includes toast, omelets, fresh fruit, jam and a pot of coffee, providing a satisfying start to the day. Guests appreciated the magnificent views available from the rooftop terrace during breakfast, which enhances the overall dining experience. The breakfast is often described as very good, adequate and a good meal for a suitable price. There are fewer options available when the hotel has fewer guests, but more variety is provided when the hotel is fully booked. Though there were occasional shortages of items like jam and napkins, the general feedback remains favorable. Special touches, such as a free dinner on Christmas Eve, also contribute to the positive dining experiences at the hotel.
Rooms
Kandy View Hotel offers visitors a delightful stay with its clean, spacious and well-maintained rooms. Guests consistently praise the perfect room temperature and the cleanliness that extends to both rooms and washrooms. The hotel rooms provide spectacular views of Kandy with many visitors enjoying panoramic windows and breathtaking vistas.
Comfort and space are prominent features and many found the rooms bright and welcoming. The staff, notably the receptionist, enhanced the experience by making guests feel very welcome. Even for late check-ins, the process seemed smooth and hassle-free.
Rooms are described as quiet, ensuring a restful stay and the bathroom facilities are notably efficient, staying drier than in many other hotels. Some guests appreciated the simplicity of room decor, though a touch of color could enhance this further.
Additionally, there were instances where guests received upgrades or better rooms with breakfast at the same price, highlighting excellent value for money. Overall, Kandy View Hotel provides comfortable accommodations with impressive views, making it a valued choice for visitors to Kandy.
Beds
Kandy View Hotel receives mixed feedback regarding its beds. Many guests found the beds comfortable, highlighting this as a positive aspect of their stay. However, there were significant complaints as well, including issues with mattresses being too thin or broken, creaking beds and overall poor bed quality. Additionally, some guests noted that certain beds were damaged. Despite the comfort that some visitors experienced, the inconsistency in bed quality is a noticeable concern.
Cleanliness
Kandy View Hotel boasts a commendable level of cleanliness with numerous guests noting the spotless and tidy environment of the establishment. Guests appreciate the hotel's simple yet spacious rooms, which offer breathtaking views that enhance their stay. Many have highlighted the comfort provided by clean and fresh rooms, reinforcing the overall hygienic standards of the establishment.
The management’s effort to maintain a neat and orderly hotel has been acknowledged, as many guests felt safe and comfortable thanks to the clean accommodations. Specific mentions include the cleanliness of washrooms and the impeccable state of rooms. Overall, the hotel maintains a very clean and friendly atmosphere that resonates well with guests.
However, there have been occasional lapses noted, such as instances of stained sheets and hair left from previous guests, as well as a slight cleanliness issue in the pool area. These incidents suggest that, while generally very clean, there is room for improvement to ensure consistency.
In summary, Kandy View Hotel delivers a clean and pleasant stay for most of its guests with its cleanliness often being a standout feature that complements its spacious rooms and impressive views. Attention to a few detailed areas may further enhance the overall guest experience.
Staff
Kandy View Hotel has garnered impressive praise for its commendable staff, consistently highlighted as the standout aspect by guests. Staff members are frequently described as very friendly with many reviews noting their remarkable helpfulness and attentiveness. Guests often mention the excellent service provided, particularly by individuals like Kanchana and Mr. Ajith, who have been singled out for their generosity and kindness. The team's proactive approach includes upgrading guests to better rooms and going above and beyond to ensure a comfortable stay. The overall sentiment portrays the staff as incredibly supportive and caring, contributing significantly to a positive hotel experience.
Wi-Fi
The Kandy View Hotel offers a comfortable stay with a great emphasis on fulfilling guest needs. However, it is important to note that the availability of WiFi at the hotel has been a significant concern for many visitors. Multiple reviews indicate that the WiFi did not reach the rooms and, in some cases, there was no WiFi available at all. The absence of internet coverage appeared to be persistent throughout the duration of various guests' stays. Additionally, some mentioned that there was no improvement in WiFi availability, which was attributed to the ongoing COVID-19 situation. While the hotel delivers in other areas of service, the lack of reliable internet may be a drawback for those requiring consistent online connectivity.
Pool
At the Kandy View Hotel, guest feedback on the swimming pool is a mix of praise and criticism. The pool has received positive remarks for being fantastic, nice and very good with several visitors expressing their enjoyment of this facility. The staff and the view around the pool also add to the experience, enhancing the overall ambiance. However, many guests have encountered issues with the pool's maintenance, noting that it can be dirty or even non-operational at times. Some reviews pointed out that the pool was empty or not operational during their stay, contrary to what was advertised on booking platforms. While the pool has the potential to be a highlight of the hotel, its inconsistent availability and cleanliness are significant concerns for guests.
FAQ
Yes, Kandy View Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Kandy View Hotel.
No, Kandy View Hotel doesn't allow dogs.
No, parking facilities aren't available at Kandy View Hotel.
