Kandy7.28305300,
80.64977200,
Kandy 40/22d Hilpankadura Mw Ampitiya Rd(Show on Map)
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Summary of reviewsQueens Mount Ridge delivers an engaging and largely positive experience for guests, emphasizing tranquil, scenic surroundings paired with modern conveniences. Its hillside location offers stunning panoramic views of Kandy, including the picturesque city lake and provides a peaceful escape from the busy city center while maintaining accessibility to key attractions like the Temple of the Tooth via a brief tuk tuk ride. Despite the slight inconvenience of a steep hill and distance for those traveling on foot, the serene ambiance and breathtaking views are frequently celebrated.
Breakfast at Queens Mount Ridge is a mixed bag with many guests praising its hearty Sri Lankan-inspired options and pleasant rooftop or courtyard dining settings. However, some found the offerings basic or encountered issues, such as chemically flavored juices and instant coffee, alongside complications with breakfast service and payment.
The rooms are a highlight for many, described as large, airy, clean and well-equipped with big, comfortable beds, panoramic windows and spacious bathrooms. Guests appreciate the spaciousness, modern amenities and stunning balcony views, although some found issues such as occasional noise, hair and dust or musty smells, particularly within basement rooms.
Cleanliness generally receives positive endorsements with many guests noting the spotless rooms, fresh linen and well-maintained kitchens and bathrooms. Nonetheless, some areas like the dishes, towels, pool and basement rooms could benefit from improved upkeep. The staff at Queens Mount Ridge are frequently praised for their friendliness, attentiveness and willingness to go the extra mile, contributing to a welcoming atmosphere despite occasional lapses in communication or attitude.
WiFi at the hotel works well according to most guests, although a few report weak signals or limited coverage, particularly in the rooms. The rooftop pool is a favored feature, loved for its beautiful views and clean condition, enhancing the overall guest experience despite its small size and occasional maintenance issues. Parking is available but can be tight and challenging due to the steep climb and narrow streets with staff on hand to assist.
Families will find Queens Mount Ridge a suitable and serene option, offering spacious, clean rooms and a family-friendly atmosphere. The beds are generally comfortable, though housekeeping standards around bedding can vary with occasional reports of old or stained sheets conflicting with feedback of fresh-smelling, clean bed linen. The rooftop pool stands out as a charming feature, offering relaxing scenic views and a pleasant ambiance.
Overall, Queens Mount Ridge entices with its beautiful views, serene environment and comfortable accommodations, making it a favored choice for those wanting to savor Kandy’s natural beauty and attractions. Show more
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Categories
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Cheap Hotel
Small Hotel
Hotel with Outdoor Pool
Room Types
Budget Double RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The double room features soundproof walls, a tea and coffee maker, as well as an outdoor dining area and outdoor furniture. The unit has 1 bed.
King Room with Mountain ViewGuests will have a special experience as this double room offers a rooftop pool. This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit offers 1 bed.
Triple Room with Mountain ViewThis triple room provides a rooftop pool. This air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit offers 2 beds.
Deluxe Double Room with BalconyThis double room's standout feature is the rooftop pool. This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit offers 1 bed.
Triple Room with Mountain ViewThis triple room features a rooftop pool. This air-conditioned triple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit has 2 beds.
Standard Double RoomGuests will have a special experience as this double room features a rooftop pool. The double room offers soundproof walls, a tea and coffee maker, a terrace with mountain views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Standard Double or Twin Room with BalconyThe rooftop pool is a top feature of this twin/double room. The twin/double room features soundproof walls, a tea and coffee maker, a terrace with mountain views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Guest Reviews
Location
Queens Mount Ridge offers a well-balanced location that combines accessibility with tranquility. Situated on a hill, the hotel provides guests with stunning panoramic views of Kandy, including the picturesque city lake. Its placement offers a quiet respite from the busy city center, yet it's still close enough to reach key attractions and amenities. A tuk tuk ride can easily get guests to the city center, restaurants, cafes and the iconic Temple of the Tooth in just a few minutes. For the more adventurous, a walk to these destinations is manageable, though the return uphill can be challenging.
The location is particularly praised for its peaceful ambiance, making it an ideal escape from the city's hustle and bustle. The surrounding mountainous area contributes to the serene environment, while still providing straightforward access to tourist spots. Guests will appreciate the modern amenities, including a rooftop pool with stunning city views and a clean, well-equipped kitchen.
However, some visitors noted that the steep hill leading to the hotel and the distance from the city center might be slightly inconvenient for those wanting to explore on foot. Despite this, the incredible views and the serene atmosphere consistently receive high marks from guests, making Queens Mount Ridge a favored choice for those looking to enjoy the best of Kandy's natural beauty and tourist attractions.
Breakfast
Queens Mount Ridge offers a diverse breakfast experience that has garnered mixed reviews from its guests. Many have praised the breakfast for being good, hearty and even exceptionally good, citing a variety of choices and an inspiration from Sri Lankan cuisine as highlights. The rooftop breakfast area and cozy courtyard have also been noted as pleasant spots to start the day. Some found the additional cost for breakfast to be worthwhile, appreciating the tasty food and the friendly staff.
However, not all experiences have been positive. A number of guests mentioned issues like basic offerings, chemically flavored fruit juice and instant coffee. There were several instances where breakfast was either not included or not provided despite being booked. Additionally, some guests pointed out the lack of tea or coffee options and the necessity of cash payments for breakfast.
Overall, while the breakfast at Queens Mount Ridge has received accolades for its quality and variety, there are areas that require improvement according to guest feedback.
Rooms
Queens Mount Ridge offers a welcoming retreat with its large, airy rooms that often come equipped with large beds, bay windows, comfortable bedding and spacious bathrooms. Many guests appreciated the bright, well-lit rooms that feature panoramic windows and balconies, offering stunning views of the city and surrounding mountains. The rooms are frequently described as very clean and housekeeping services ensure that the rooms remain spotless with bed linen changes upon request.
Comfort is a highlight with rooms noted for their spaciousness and modern amenities including kettles, kitchen utensils and ample storage space—some rooms even feature terraces complete with seating areas. The peaceful and quiet environment contributes to a restful stay and the soundproof nature of the rooms helps to further preserve this tranquility.
Guests also applauded the good value for money and found the hotel’s location convenient, being a short drive away from the main attractions in Kandy, though it's not situated in the city center. The hotel staff receive high praise for their friendliness and helpfulness, adding to the overall positive guest experience.
However, there were a few drawbacks mentioned: some guests encountered issues such as hair and dust, insects, musty smells and occasional noise from other rooms. The basement rooms, in particular, were noted for mold and dampness. Despite these occasional concerns, the consistent cleanliness, beautiful views and spacious accommodations generally left guests satisfied with their stay at Queens Mount Ridge.
Beds
Queens Mount Ridge has drawn varied comments from guests regarding their bedding, but the consensus tilts towards a positive experience. Many guests highlighted the comfort of the beds, describing them as big, clean and extremely comfortable. Phrases like comfortable bedding and very comfy bed appeared frequently, suggesting that for many, the sleep experience was pleasant.
However, there were mentions of some inconsistencies in cleanliness and condition. A few guests remarked on old, dirty and stained sheets with some mentioning poor bedding. Despite this, other reviews point out that bed sheets were clean and smelled fresh, indicative of some variance in housekeeping standards.
The pillows and blankets also received mixed feedback. While some guests appreciated clean and comfy pillows, others noted the absence of pillows in the room upon arrival. Additionally, a few comments revealed dissatisfaction with blankets that were dirty.
Overall, while many guests enjoyed a comfortable and clean sleep environment at Queens Mount Ridge, there were occasional lapses in maintaining bedding standards. Despite these inconsistencies, the value of the room contributed to a generally favorable perception of the accommodation.
Cleanliness
Queens Mount Ridge has received mixed reviews regarding its cleanliness, though many guests have highlighted positive experiences. The hotel is frequently praised for its clean and spacious rooms that offer great views, as well as a clean and pleasant environment. Guests often comment on the spotless and fresh-smelling bed linen and towels, which are noted to be a rarity in Sri Lanka. The kitchen and bathrooms are also commonly described as clean and well-maintained, adding to the overall neatness of the establishment.
However, some reviews mention issues such as unclean dishes, dirty towels and bed sheets, as well as mold in various parts of the hotel including the bathroom, walls and mattress. The pool has also been criticized for its murky water and lack of maintenance. Despite these issues, many guests still find the cleanliness of the hotel to be satisfactory and commend the hotel for maintaining a clean and tidy atmosphere overall.
Overall, Queens Mount Ridge offers a mostly clean experience with several areas that could benefit from improved maintenance and cleaning procedures.
Staff
Queens Mount Ridge garners mixed yet predominantly positive reviews when it comes to staff service. Many guests describe the staff as very friendly, helpful and attentive. Phrases like excellent staff, welcoming staff and polite workers frequently appear, highlighting a consistent level of courteousness and dedication. The management is praised for being nice and maintaining good service. Guests have particularly noted the staff's willingness to assist with some mentioning that they felt the staff went above and beyond to ensure comfort and hospitality.
Despite the positive feedback, a few reviews mention unfriendly behavior, particularly at the reception and issues with communication facilities. Overall, the friendly and supportive nature of the staff stands out as a key strength of Queens Mount Ridge, contributing to a welcoming atmosphere even amid occasional lapses.
Wi-Fi
Queens Mount Ridge has a consistent record of providing good wifi to its guests with several reviews noting that the wifi worked well. However, there are some recurring issues with the connectivity. Some guests reported weak signals and difficulties in accessing the wifi from their rooms, describing it as not covered or only available in the foyer. Communication about wifi issues between staff and guests appears crucial, as some found the wifi wasn't working properly or wasn't covered adequately. Despite these drawbacks, many guests did acknowledge that when it did work, the wifi service was good.
Pool
Queens Mount Ridge boasts a rooftop pool that consistently receives praise for its incredible views and serene ambiance. Guests appreciate the beautiful and very clean condition of the pool, which provides a delightful escape in the midst of their stay. The pool's location on the roof is highlighted as a significant bonus, offering a cool and wonderful experience accompanied by panoramic views.
Although frequently described as small, this fact does not seem to greatly deter visitors, who still regard the pool as nice and pleasant. Some drawbacks include reports of the pool occasionally being not well-maintained or a bit on the dirty side, as well as its closure early in the evening, which some guests find inconvenient.
Overall, the rooftop pool at Queens Mount Ridge is a charming feature that adds significant value, combining cleanliness and beauty with the allure of scenic rooftop views.
Parking
Queens Mount Ridge offers a compact parking lot that some guests found manageable with assistance from the helpful staff. Although the area presents challenges due to a steep climb and narrow streets, it is possible to park one car with some maneuverability effort. Despite the limited and often tight parking spaces, the hotel's staff are available to assist with parking needs. However, visitors may need to be prepared for the parking constraints and limited availability, especially if local transit options are not convenient for their travel plans.
Family
Queens Mount Ridge is a serene and family-friendly hotel, perfect for those seeking a calm getaway. Guests commend the kind and friendly staff, describing them as welcoming and familial. The hotel offers spacious rooms and a clean, quiet environment, making it an excellent choice for families. The family-run establishment exudes a unique charm that guests find worth the money. It is an ideal destination for those looking for a place that feels both homely and tranquil.
Outdoor Pool
Queens Mount Ridge boasts a rooftop pool that has received numerous positive remarks from guests. The pool offers panoramic views and many have commented on its beautiful mountain vistas and infinity pool-like vibes. Cleanliness is a standout feature with several reviews highlighting the pristine state of the water and surroundings. The pool's location on the terrace adds a pleasant touch, making it a relaxing spot for guests. Despite its small size and the limited availability of poolside chairs, the overall appeal of the rooftop pool remains high. This amenity has been described as a fantastic bonus that enhances the overall experience at the hotel.
Yes, Queens mount Ridge has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Queens mount Ridge.
No, Queens mount Ridge doesn't allow dogs.
Yes, parking facilities are available at Queens mount Ridge.