World > Asia > Taiwan > Kaohsiung > Kaohsiung > Hotels in Kaohsiung > The Grand Hotel Kaohsiung

The Grand Hotel Kaohsiung

Kaohsiung , No. 2, Yuanshan Road (Show on Map)

8.4

Very Good

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

Info

Summary of reviewsThe Grand Hotel Kaohsiung, positioned near the scenic Chengqing Lake, offers a serene retreat ideal for guests seeking a tranquil getaway. The hotel capitalizes on its breathtaking views, beautiful location and proximity to Cheng-Chi University and local dining options. While distant from Kaohsiung’s city center, convenient parking and free shuttle buses mitigate transportation concerns.

The breakfast service garners mixed responses but generally positive feedback with guests appreciating the diverse options and specific dishes like meat buns and egg yogurt. The lake view enhances the dining experience. However, some guests found the selection average and noted areas for improvement in variety and freshness. Dinner options are well-received, especially at The Hidden Paradise Restaurant and Bar, though some areas like Wan Shou Lou Restaurant need enhancements.

The spacious, comfortable rooms with high ceilings and stunning views of Chengqing Lake stand out. Guests commend the rooms’ cleanliness, modern amenities and the blend of historical charm. Minor areas like older furniture and some maintenance issues do exist but are often quickly addressed by staff. Cleanliness throughout the hotel is highly praised with the bathrooms and pool frequently mentioned for their immaculate condition.

The staff’s friendliness and professionalism significantly contribute to a pleasant stay with commendations for attentive and efficient service despite a few minor shortcomings at the front desk. Free WiFi generally receives positive feedback, although some guests find the process of obtaining the password inconvenient.

The swimming pool is clean and well-maintained, a delightful experience for both adults and children with beautiful outdoor views enhancing the ambiance. Though some guests report limited availability and inconvenient pool hours, the overall perception remains favorable.

Parking is convenient and ample with positive remarks regarding the staff’s assistance, enhancing accessibility for all guests. Families find the hotel exceptionally welcoming with baby supplies, play areas and family-friendly rooms making it a great choice for those with children. The hotel enhances family stays by providing tickets to local attractions and thoughtful touches like baby cots and bathtubs.

Reviews on the beds are mixed—many guests find them comfortable, but some mention issues with mattress quality. Overall, The Grand Hotel Kaohsiung’s combination of scenic beauty, welcoming staff and comfortable amenities make it an appealing option for a relaxing, family-friendly stay.
Show more

Categories

Hotel for Honeymoon

The Grand Hotel Kaohsiung features traditional elegance and scenic views. Its classic ambiance and comprehensive facilities provide a serene and romantic setting for honeymooners.

Hotel with Parking

This hotel offers parking. As a grand hotel, it likely provides comprehensive parking services.

EV charging stations

Accessible Hotel

The Grand Hotel Kaohsiung is wheelchair accessible throughout the entire unit. Specific accessibility features include a lowered sink, emergency cord in the bathroom, adapted bath, toilet with grab rails, roll-in shower, and accessibility to upper floors and by elevator. A shower chair is also available.

Hotel with EV Charging Stations

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Room Types

Twin Room with City View This twin room has 2 double beds, a balcony with city views, electric kettle and hot tub.

Twin Room with Lake View This twin room features 2 double beds, a balcony with lake views, air conditioning and minibar.

Quadruple Room with Lake View This quadruple room has 2 double beds, a balcony with lake views, hot tub and sofa.

Quadruple Room with City View This quadruple room features 2 double beds, a balcony with city views, hot tub and minibar.

Triple Room with City View This triple room has 2 double beds, a balcony with city views, electric kettle and minibar.

Triple Room with Lake View This triple room features 2 double beds, a balcony with lake views, minibar and air conditioning.

Suite with City View This suite has a balcony with city views, air conditioning and hot tub.

Special Package Room - Room with City View This special offer includes a free room upgrade to Quadruple Room with Lake View.

Comfort Double Room with Afternoon tea The spacious double room offers air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

Family Room (2 Adults + 2 Children) This air-conditioned quadruple room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds.

Special Package Room - Room with Lake View The spacious double room provides air conditioning, soundproof walls, a terrace with lake views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

About The Grand Hotel Kaohsiung

License: 交觀業字第1450號

Guest Reviews

8.4

Very Good

Location

The Grand Hotel Kaohsiung offers a scenic and serene escape with its breathtaking views of Chengqing Lake. Nestled near the lake, the hotel's beautiful location is perfect for those who enjoy leisurely walks along the tranquil waterfront. Guests can easily access the lake via wooden walkways and the balcony views enhance the experience of the picturesque surroundings.

Despite its distance from the city center and the inconvenience for those reliant on public transportation, the hotel compensates with a peaceful environment and a majestic, historic ambiance. Convenient parking and occasional free shuttle buses to the center of Kaohsiung offer some relief from its remote location.

Proximity to Cheng-Chi University and various dining options nearby also adds to its appeal. Overall, the Grand Hotel Kaohsiung stands out for its comfort, beautiful lake views and quiet, relaxing atmosphere, making it an ideal retreat for visitors seeking a scenic getaway.

Breakfast

The breakfast experience at The Grand Hotel Kaohsiung offers a mixed bag of reviews from guests. Positively, many guests appreciated the diverse and abundant options with some singling out specific dishes such as the meat buns, egg yogurt and Hong Kong-style snacks for praise. The view of the lake during breakfast also added to the dining experience for some visitors. Several reviewers found the breakfast delicious and well-stocked, noting that it provides a good start to the day.

However, there were noticeable criticisms regarding the variety and quality of certain breakfast items. A recurring theme was that many found the breakfast to be average or even slightly monotonous with few options for both Western-style foods and fresh fruits. Other specific complaints included cold dishes, stale buns and subpar coffee. Some guests also noted an additional charge for children’s breakfast and a lack of meal vouchers available at the front desk.

Despite these criticisms, the breakfast generally received favorable feedback for its taste and range, making it a reasonable dining option with room for improvement in variety and refinement. Adding more diverse choices, especially in fresh fruits, vegetables and hot dishes, could elevate the overall breakfast experience to meet guest expectations better.

Dinner

The Grand Hotel Kaohsiung offers a varied dining experience with several options for guests. The Hidden Paradise Restaurant and Bar stands out with its excellent dining experience, making it a top choice for a delightful dinner. The Chinese restaurant receives high praise for its refreshing and delicious food, while the Wanfu Hall also serves delectable dishes. However, the Wan Shou Lou Restaurant is noted for being expensive and tasteless, requiring some improvement.

The buffet options present a mixed bag: the western-style buffet and dinner buffet are described as average and lacking in variety, but the breakfast and dinner quality in general is deemed excellent by some guests. The hotel’s seafood buffet lunch is popular for its fresh variety.

The Starlight BBQ offers an outdoor dining experience with a stargazing barbecue on weekends, although it has received criticism for limited food options and the discomfort of outdoor heat. The dinner buffet might not always meet high standards, but it compensates in value for money. Overall, while the culinary offerings show great potential and many highlights, there is room for enhancement in certain areas to better satisfy all guests.

Rooms

The Grand Hotel Kaohsiung boasts a range of spacious and comfortable rooms, many of which offer stunning views of Chengqing Lake, the city and other scenic areas. These large rooms, often featuring high ceilings and welcoming balconies, provide an excellent sense of space and comfort. Guests have particularly appreciated the cleanliness and comfort of the rooms, noting that the beds, pillows and bathtubs contribute to a restful stay.

The hotel manages to blend its historical charm with some modern amenities, as seen in the renovated bathrooms and underfloor heating. Rooms with parental amenities serve families well, making the hotel suitable for different guest needs. Despite its age, the hotel still maintains good soundproofing and a clean environment, enhancing the overall stay.

However, some elements of the hotel reflect its history with dated furniture and decorations being common remarks. Issues such as noisy balcony doors, sticky wardrobe handles, outdated carpets and occasional malfunctions, although quickly addressed by the staff, suggest room for improvement in maintenance.

The careful preservation of its antique charm and the spaciousness of its rooms make The Grand Hotel Kaohsiung a unique choice for travelers who value both history and comfort. The friendly and quality service from the staff further ensures a pleasant experience. Despite some areas showing their age, the expansive rooms and beautiful views help create a memorable stay.

Beds

The beds at The Grand Hotel Kaohsiung receive mixed reviews from guests. Several reviewers describe the beds as very comfortable, highlighting the comfort of both the mattress and pillows. Some guests find the bedding firm and clean, which seems to enhance the overall sleep experience. Positive remarks also include the spaciousness of the beds with a notable mention of wide and big beds that add to the comfort.

However, other reviews point out certain drawbacks. A recurring critique is that some mattresses are either too hard or too soft with specific comments noting beds that are hard and slightly uncomfortable. There are mentions of the beds being old and even occasionally creaky or narrow. Additionally, issues such as small double beds and beds that shake easily are highlighted by some guests. While there are mixed opinions, many find at least some aspects of the bedding comfortable, whether it be the mattress, pillows or both.

Cleanliness

The Grand Hotel Kaohsiung receives high praise for its cleanliness across multiple guest reviews. The rooms are described as immaculate, very clean and well-maintained, contributing to a comfortable stay. Even small areas and detailed spots like the balusters and corners of the rooms are noted for their cleanliness. The bathrooms are frequently highlighted as clean and refreshing with recently renovated fixtures enhancing the overall experience.

Guests also find the spacious rooms, modern interiors and tidy environments appealing. The hotel's swimming pool is repeatedly mentioned as clean and comfortable, adding to the overall positive perception of the premises. While some reviews note that the hotel facilities are a bit old and that certain areas, such as wardrobe doors and some corners, need more thorough cleaning, the housekeeping staff are commended for their quick and efficient responses to issues like dust and plumbing problems.

The grand architecture and beautiful, spacious environment of the hotel are additional highlights that guests appreciate. Although there are minor notes on worn-out furniture and occasional maintenance issues, the majority view the cleanliness and upkeep of the hotel very favorably. Overall, the clean and modern arrangements make The Grand Hotel Kaohsiung a comfortable and refreshing place to stay.

Staff

The Grand Hotel Kaohsiung receives high praise for its staff, who are consistently highlighted for their friendliness, enthusiasm and professional service attitude. Guests frequently mention the positive demeanor and courteous nature of the hotel team, from the reception desk to housekeeping and restaurant staff. Notable commendations are given for their attentiveness and thoughtful interactions.

However, there are instances where the service quality, especially at the front desk, could be improved. Some guests experienced delays and perceived a lack of warmth or proficiency in problem resolution. Despite these occasional shortcomings, the overall sentiment remains that the staff's helpfulness and genuine kindness significantly contribute to a pleasant stay.

In particular, certain staff members like manager Lillian and Mr. Young have left strong positive impressions due to their exceptional service and dedication. Furthermore, the staff's ability to communicate effectively in English is appreciated by international visitors.

Overall, the service at The Grand Hotel Kaohsiung is described as excellent, enhancing the grand and magnificent environment of the hotel. Despite minor areas for improvement, the warm and considerate nature of the staff ensures guests feel welcome and well-cared-for during their stay.

Wi-Fi

The Grand Hotel Kaohsiung offers a free and generally great WiFi connection, which is a positive aspect highlighted by several visitors. Some guests did note that the internet environment can be unstable at times, but overall, the WiFi experience is favorable. However, a point of inconvenience mentioned was the need to go down to reception to obtain the WiFi password if not initially noted. Additionally, although the power outlets are somewhat inconveniently placed far from the bed, making it tricky to charge a phone while using it, bringing an extension cord could easily solve this issue. Despite these minor hiccups, the overall experience at the hotel garners positive feedback with excellent soundproofing and a calm water atmosphere adding to the relaxing environment. Friendly and eager staff also contribute to a welcoming ambiance.

Pool

The Grand Hotel Kaohsiung boasts a swimming pool that guests consistently find clean, pleasant and a highlight of their stay. The pool is well-maintained with reports of clear water and a comfortable environment, making it a joy for both adults and children. Families, in particular, appreciate the fun and enjoyment it brings to their visit.

Many guests specifically note the beauty of the outdoor swimming pool, complimenting its lovely appearance and the serene atmosphere of the surrounding area. The pool area offers appealing views of the mountains, the city and even the hotel itself, enhancing the overall experience.

However, it should be noted that some visitors have faced issues with the pool's availability. Despite advance notices indicating operational dates, there have been instances where the pool remained closed for maintenance. Additionally, some guests mentioned that the pool's operating hours could be more extensive and the walk to the pool from certain parts of the hotel can be somewhat long and dimly lit.

Overall, the swimming pool at The Grand Hotel Kaohsiung is a significant plus for many guests, particularly those with children or those looking to relax in a clean, beautiful outdoor setting.

Parking

The Grand Hotel Kaohsiung offers a range of parking conveniences that cater especially well to drivers. Guests frequently note the ample, large parking spaces available onsite, ensuring that parking is never a hassle. For those driving, the hotel's location is praised for its convenient and close parking options. Additionally, the free parking service adds significant value to the overall experience.

The hotel staff's attentive service is highlighted with special mention of their prompt assistance with luggage and parking, particularly for guests with mobility needs, which adds a thoughtful touch to the stay. The availability of multiple parking lots further enhances the ease of parking.

While some feedback indicates concerns about the parking lot being dimly lit at night and a lack of prior information on parking regulations, these points appear to be overshadowed by the overall positive experiences. The hotel's transportation options extend beyond parking with efficient Uber services and a friendly HSR pickup service featuring drivers like Mr. Young, ensuring all guests have convenient travel choices.

Despite a few areas for improvement, particularly in professional pricing and lighting, the general consensus leans towards a satisfactory and accommodating parking experience at The Grand Hotel Kaohsiung.

Family

The Grand Hotel Kaohsiung provides a fantastic setting for family trips, offering a baby-friendly environment complete with baby supplies. Families delight in the spacious family rooms which feature toys and play tents for children, making it an ideal choice for those with young kids. The hotel offers a range of family activities, particularly during holidays and children are often seen joyfully running and jumping around the premises.

The swimming pool is a hit with kids, even if the water can sometimes be cold, the southern weather makes it enjoyable. Guests appreciate the hotel's thoughtful touches, such as providing baby cots and bathtubs and arranging family rooms together when informed in advance. A highlight for many is the children's play areas, which are impressive and loved by younger guests.

The hotel also provides free tickets to local attractions like Cingjing Farm and Chengqing Lake, adding extra value to the stay. Although the double beds might seem a bit small and power outlets are limited, the friendly and enthusiastic service from the staff more than compensates. All these elements contribute to a nostalgic and authentic atmosphere, making The Grand Hotel Kaohsiung a top recommendation for family relaxation and accommodation.

4 Star

The Grand Hotel Kaohsiung offers a reliably four-star experience, making it a commendable choice for travelers. The hotel stands out with its ancient and elegant charm, enhanced by its proximity to Chengqing Lake, providing a large and quiet space with stunning scenery. The rooms are spacious and many come with balconies that offer delightful views, adding to the serene experience.

Visitors praised the hotel service, especially during the busy New Year period, highlighting the staff's dedication to ensuring a pleasant stay. Guests noted that the facilities and amenities align well with the expected standards of a four-star establishment.

Although there were minor expectations for improvement, the hotel provides good value, especially for larger groups with reasonable prices for family-size rooms. Overall, guests consistently enjoyed their stays, appreciating the combination of historical charm and modern comfort.

Accessible

The Grand Hotel Kaohsiung is noted for its convenient and particularly good location. Guests found the hotel very accessible. From the moment they arrived in their wheelchair, the staff was promptly available to assist with luggage and parking. The hotel provides a quiet environment and has accessibility handles to aid guests. However, it is important to highlight that the placement of items and equipment in the accessible room may pose challenges, as they are set too high for convenient use. Additionally, the accessibility facilities in the bathroom could be improved as they currently seem more symbolic than functional for aiding bathing needs. Despite these areas for improvement, the overall accessibility and support from the staff have been positively remarked upon.

Outdoor Pool

The Grand Hotel Kaohsiung features a beautiful and well-maintained outdoor swimming pool that guests often highlight as a key attraction. Described as clean and comfortable, the pool area is further enhanced by enthusiastic and attentive staff who make the experience enjoyable. Though some find the walk to the pool slightly inconvenient, the overall impression remains positive. The swimming pool, complemented by a zigzag bridge and scenic walk around the lake, offers a refreshing and relaxing environment for guests.

Romantic

Nestled beside the picturesque Clear Lake, The Grand Hotel Kaohsiung offers a delightful escape with its scenic beauty and tranquil atmosphere. Guests can start their mornings with a refreshing walk by the lake, soaking in the serene environment. Another highlight is relaxing on the balcony while enjoying tea or coffee, taking in the stunning lake view. The hotel’s swimming pool adds to the allure with its clean and inviting waters. For an added cultural touch, the complimentary palace costume rental service offers a unique experience. Whether visiting solo or with loved ones, the beautiful scenery and amenities make it a place worth revisiting, ensuring memorable moments during a winter getaway or any time of the year.

Yes, The Grand Hotel Kaohsiung has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at The Grand Hotel Kaohsiung.

No, The Grand Hotel Kaohsiung doesn't allow dogs.

Yes, parking facilities are available at The Grand Hotel Kaohsiung.

Yes, The Grand Hotel Kaohsiung has a gym.

Location Show Map

More Options