Luxury, comfort and avant-garde lifestyle – a luxury hotel that will take your winter holiday to another level.
Summary of reviews
Hotel Zhero – Ischgl/Kappl blends comfort, style and convenience, offering a well-rounded experience for guests, particularly skiing enthusiasts. The location, while not perfect, becomes manageable owing to a highly efficient and well-organized shuttle service that ensures easy access to Ischgl's ski slopes. The hotel offers secure underground parking, although free alternatives are available nearby with some guests noting the onsite parking is priced at €16 per day.
Breakfast at the hotel receives high praise for its variety, quality and overall excellence. Guests delight in extensive offerings, including items like waffles, pancakes, Eggs Benedict and fresh fruits, all supported by attentive morning staff. Although minor issues like loud music and occasional waits for coffee were noted, the breakfast experience remains a highlight.
Dinner experiences are mostly positive, lauded for exquisite five-course meals and diverse menus that cater to both adult and child palates. The quality and variety are often described as top-notch, though there are calls for more vegetarian options and consistency in service and quality over time. Despite some criticism, the majority find the dining to be a high point.
Rooms impress with their stylish, elegant design, comfort and cleanliness, many describing the suites as "dreamy." While some rooms face minor issues like noise, warmth or dark decor, the overall ambiance and double daily cleaning for some rooms enhance the guest experience.
The hotel’s cleanliness garners mixed reviews. While many praise the immaculate upkeep and twice-daily room cleaning, other guests reported inconsistencies like left-behind items and insufficient care in public areas. These lapses highlight areas needing improvement to meet high standards consistently.
The staff receives widespread commendation for their friendliness, attentiveness and professional service. The team, particularly the concierge, often goes above and beyond to ensure a memorable stay, significantly contributing to the hotel’s welcoming atmosphere.
The spa and wellness area stand out with their modern, sleek design, spaciousness and quality facilities, including an indoor pool, saunas and a steam room. Guests find the spa a perfect spot for relaxation, despite its basement location. Minor issues like limited towel availability and gym hygiene need addressing, but overall reviews highlight the spa as a major attraction.
The hotel's pool is celebrated for its size, maintenance and the relaxing ambiance it adds to the spa. The spacious 20-meter heated pool is a favorite, though some find the water a bit cold. Overall, the pool complements the relaxation and wellness offerings well.
Hotel Zhero’s ski services, particularly the VIP shuttle bus running 24/7, are frequently praised, offering quick and convenient transport to the ski slopes. On-site ski rental services further simplify access to winter sports activities, earning high marks from guests despite occasional issues with the ski cellar's size.
Beds are another well-received feature, noted for their comfort and high-quality linens. While a few guests found the pillows too soft and some beds were not changed frequently enough, most reviews appreciate the cozy and comfortable sleeping arrangements.
In summary, Hotel Zhero – Ischgl/Kappl generally excels in providing a luxurious and accommodating stay with standout services in dining, wellness and ski convenience. Minor areas for improvement exist, but the overall guest experience remains highly positive.
A first class hotel in Ischgl Tyrol offering all the comforts you could possibly imagine - family apartments, cuddle rooms and the new design suites.
Summary of reviews
Hotel Madlein, located in the heart of Ischgl, garners high praise for its prime location and convenient access to ski slopes and local amenities. It's a perfect setting for skiing enthusiasts due to its close proximity to ski lifts, providing stunning views and an overall enriching experience.
The breakfast at Hotel Madlein stands out for its diverse, abundant selection and excellent quality, ensuring a satisfying start to the day. The friendly and attentive service adds to the pleasant dining experience, although some guests mentioned minor improvements needed in variety and service efficiency.
Dinner at the hotel is generally well-received with many guests noting the food as excellent and varied. Fine dining options, including multi-course meals and exquisite Austrian wines, are frequently highlighted. Despite a few reviews indicating occasional service delays and some inconsistency in food quality, the overall sentiment remains positive.
Guest rooms reflect a blend of comfort and style with many appreciating their spaciousness and elegant design. Free upgrades and scenic views from the rooms enhance the stay, though some areas, particularly bathrooms, could benefit from updates to maintain a contemporary feel.
The cleanliness standards at Hotel Madlein show some variability. While many guests commend the clean rooms and well-kept wellness areas, there are occasional lapses in housekeeping and dining area maintenance. Nevertheless, the friendly staff often mitigate these concerns with their helpfulness and attentiveness.
The staff play a crucial role in the positive guest experience, frequently praised for their friendliness, courtesy and efficient service. Though some instances of overwhelmed staff in the restaurant were noted, the general consensus reflects a strong, service-oriented team that significantly enhances the overall guest stay.
The spa and wellness area at the hotel is a standout feature, consistently impressing guests with its relaxing ambiance, excellent sauna and inviting pools. Despite some operational timing issues, the quality and design of the spa facilities offer a luxurious, tranquil escape.
The hotel's pool offerings, particularly the outdoor heated pool, are well-regarded for their warmth and scenic appeal, contributing to the overall luxurious experience. However, the indoor pool's temperature occasionally draws mixed reviews.
For ski lovers, Hotel Madlein's ski-in/ski-out access and nearby gondola connection via a tunnel make it highly convenient. Services such as in-house ski passes and quality equipment rentals further enhance the ski experience, making it a top choice for winter sports enthusiasts.
Bed comfort varies with the main beds generally praised for their coziness, although secondary beds and mattresses in some rooms may need upgrading. Nonetheless, guests report a restful sleep experience for the most part.
In summary, Hotel Madlein offers a well-rounded, enjoyable stay characterized by its excellent location, high-quality dining, comfortable accommodations and exceptional wellness facilities, making it a favored choice for a seamless and pleasant holiday.
Hotel Sonne Ischgl consistently receives positive reviews, showcasing its excellence across various aspects. The central location makes it an ideal choice for travelers, particularly ski enthusiasts and families, due to its proximity to key lifts and the vibrant village life. Guests enjoy seamless access to the surrounding area, enhancing their skiing and leisure experiences. The hotel complements its prime location with a cozy atmosphere and stunning décor, providing a welcoming and memorable stay.
Dining at Hotel Sonne Ischgl is frequently praised, with the breakfast and dinner experiences standing out as highlights. Guests revel in the extensive and varied breakfast buffet, consistently noting the freshness and abundance of options. The evening meals elevate the dining experience further, offering a gourmet-like journey with a five to seven-course menu that delights guests. The chef's personal touch is evident, leaving a lasting impression on diners.
Rooms at Hotel Sonne Ischgl are described as comfortable, clean, and spacious, with superior rooms and family suites receiving particular praise for their coziness and well-equipped interiors. Guests appreciate the meticulous attention to cleanliness maintained throughout the hotel, further enhancing their restful experience.
The staff at Hotel Sonne Ischgl significantly contribute to the hotel's charm, with their friendliness, attentiveness, and professionalism noted across reviews. Their personable service ensures each guest feels valued, creating an atmosphere reminiscent of staying in a welcoming home.
The spa facilities further enrich the guest experience, offering a well-maintained oasis for relaxation. The extensive wellness area, with its pool, sauna, and steam rooms, is a popular feature praised for its cleanliness and enjoyable atmosphere.
Overall, Hotel Sonne Ischgl excels in providing an exceptional skiing getaway with its prime location, attentive service, delightful dining options, and top-notch amenities, resulting in a consistently satisfying experience for travelers seeking comfort and convenience in Ischgl.
Categories
Heated Pool
Pool
Heated Pool
Indoor Pool
Ski
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 31 hotels in and around Kappl