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Summary of reviewsGrandhotel Ambassador Národní Dům in Karlovy Vary garners strong appreciation for its exceptional central location, providing guests easy access to shops, restaurants, famous springs, and efficient transportation options. The hotel’s historic Art Nouveau architecture adds charm, complemented by its proximity to serene pedestrianized zones and the river.
The breakfast experience is generally well-received due to its extensive buffet offering delicious options, though room for improvement in diversity and coffee service is noted. Dinner at the hotel is characterized by quality meals with Bohemian specialties, despite occasional critiques of selection. The Narodni restaurant is highly recommended for its exemplary gastronomy and service.
Rooms are a highlight, widely praised for their spaciousness, stylish decor, and cleanliness. Features like modern furnishings, quiet air conditioning, and high ceilings contribute to a comfortable stay. Additionally, the wellness offerings and comfortable beds, despite minor amenity issues, enhance guest satisfaction.
Staff service receives consistent praise for friendliness and attentiveness, although occasional language barriers are mentioned. The Wi-Fi service is seen as effective, but reliability issues are noted, particularly in certain rooms.
The hotel's spa is well-regarded for offering a relaxing experience with modern facilities, reasonable pricing, and cleanliness. The swimming pool, although small and with cooler water, is clean and complemented by saunas and a jacuzzi, contributing to the hotel's historic ambiance.
Parking is convenient and economical, providing guests with secure options in a central location. Though occasional availability issues arise, the setup is generally considered advantageous.
Overall, Grandhotel Ambassador Národní Dům impresses with its blend of historic charm, modern amenities, and central location, offering guests a comfortable and enjoyable stay. While there are areas for enhancement, particularly in breakfast diversity and some aspects of cleanliness, the hotel is deemed a popular choice for its value and delightful accommodations. Show more
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Hotel near Golf Courses
Offers spa and wellness facilities. It is not directly on a golf course, but it is close to Golf Resort Karlovy Vary. It is located in Karlovy Vary, which is a central location for accessing golf courses.
Romantic Hotel
This hotel provides a luxurious and romantic experience with its elegant rooms and excellent service. Its central location and spa facilities make it a great option for couples looking to explore Karlovy Vary and enjoy some pampering.
Hotel near Nightlife Spots
Located in the heart of Karlovy Vary, this grand hotel offers immediate access to the city's main nightlife attractions, including bars, clubs, and casinos. Its central location ensures guests are steps away from the action.
Business Hotel
This hotel provides a blend of historical charm and modern amenities. Its central location in Karlovy Vary offers easy access to local attractions. Its combination of features makes it a balanced option.
Hotel with Parking
This hotel features its own parking lot with a capacity of 44 spaces, which is monitored by a 24-hour camera system. The parking area is located directly next to the hotel.
4-Star Hotel
This hotel offers a blend of traditional elegance and modern amenities, including an indoor pool and spa services. Its central location provides easy access to Karlovy Vary's main attractions, ensuring a comfortable and convenient stay.
Hotel with Indoor Pool
This hotel offers an indoor pool with a whirlpool and a dedicated relaxation area. The pool is part of a newly renovated wellness center, providing modern facilities for guest comfort.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Accessible Hotel
Room Types
Single RoomFeaturing free toiletries and bathrobes, this single room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned single room features a flat-screen TV with cable channels, a minibar, a seating area, a wardrobe as well as city views. The unit has 1 bed.
Classic Double RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a seating area, a wardrobe as well as city views.
Superior Double or Twin RoomThis air-conditioned room features satellite flat-screen TV, a safety deposit box, and a bathroom fitted with a cosmetic mirror, a bath as well as a shower corner and a bidet. Free toiletries and a hairdryer are also at guests' disposal.
Junior Double SuiteFeaturing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a bidet. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a seating area, a wardrobe as well as city views. The unit has 1 bed.
SuiteThis spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath. This suite offers air conditioning and a flat-screen TV. The unit has 2 beds.
Duplex SuiteThis suite has a private bathroom and air conditioning. The unit has 3 beds.
Guest Reviews
7.9
Good
Location
Grandhotel Ambassador Národní Dům is highly praised for its central location in Karlovy Vary, making it an ideal choice for visitors wishing to explore the city. Nestled in the heart of the city, the hotel offers easy access to a wide array of shops, restaurants, and key attractions, including the city's famous springs. Guests appreciate the convenience of being close to both train stations and bus stops, facilitating smooth transportation options. The hotel is situated in a quiet, picturesque area, with the beautiful pedestrianized zones just a short stroll away. For those traveling by car, there is parking available, enhancing the overall accessibility of the hotel. The Art Nouveau architecture of the building adds a charming aesthetic, making it a delightful stay for those who appreciate historic surroundings. The proximity to the river and tranquil environment further enhance the guest experience, providing both convenience and serenity to those exploring the vibrant city center of Karlovy Vary.
Breakfast
The breakfast experience at Grandhotel Ambassador Národní Dům generally receives positive feedback from guests, with many praising the extensive and varied buffet. Guests appreciate the wide selection of both sweet and savory options, noting that the breakfast is delicious, fresh, and plentiful. The quality of the food is often highlighted as a strong point, with some guests specifically enjoying the excellent cappuccino coffee.
Despite the positive remarks, there are areas that guests feel could be improved. Complaints commonly mention the limited variety and the occasional scarcity of options, suggesting room for enhancement in terms of selection. Some guests find the breakfast unremarkable, with particular dissatisfaction expressed towards the coffee service due to long lines and limited availability of machines. Furthermore, the breakfast room is occasionally described as cramped, which can be exacerbated during busy periods.
Overall, while the breakfast at Grandhotel Ambassador Národní Dům offers a satisfying start to the day for many, a few guests suggest that more diversity and improved coffee service could further elevate the dining experience.
Dinner
The dining experience at Grandhotel Ambassador Národní Dům receives a mix of feedback from its guests. While some reviewers found the dinner offerings to be at a lower level for a 4-star establishment, many highlighted the quality and flavors of the meals, describing the buffet-style dinners as tasty and varied. Although the buffet presentation may remind some of a cafeteria atmosphere, the selection seems to cater to a wide range of tastes, with Bohemian specialties being particularly favored. The Narodni restaurant on-site comes highly recommended for those seeking a more traditional dining experience, noted for excellent service and exceptional gastronomy. Despite occasional criticisms regarding the selection, the overall feedback suggests that the hotel delivers good quality food, with some guests considering it among the tastiest in Karlovy Vary.
Rooms
The accommodations at Grandhotel Ambassador Národní Dům are characterized by their spaciousness and stylish decor. Many guests appreciate the large, well-furnished rooms, which often exceed expectations in terms of size. The rooms are clean, and the staff is noted for maintaining high standards of cleanliness and comfort. The stylish design incorporates period accents that complement the grand hotel's old-world charm, and features such as quiet air conditioning and modern furnishings add to the comfort of the stay.
Junior suites are particularly favored, offering good separation between bathroom facilities and stylish furnishings. The wellness offerings are also highlighted as a top feature of the hotel, enhancing the overall experience for guests. The high ceilings and comfortable beds in the rooms contribute to a restful stay, while soundproofing ensures a quiet environment.
Overall, the hotel delivers well-equipped accommodations with features like large beds, rain showers, and modern bathrooms, providing guests with a comfortable retreat. Although there are minor issues with room amenities occasionally mentioned, such as ineffective curtains or malfunctioning safes, the general sentiment is positive regarding the quality and appeal of the rooms available at this charming hotel.
Beds
Guest reviews for the Grandhotel Ambassador Národní Dům often highlight the comfort and quality of the beds as a standout feature. Many travelers praise the beds for being very comfortable, mentioning good, firm mattresses and spacious, high beds. Visitors appreciate the large and well-designed sleeping arrangements, especially noting their comfort and the modernity of both the beds and the bathrooms. However, while the beds themselves are noted for their comfort, some guests have remarked that the pillows could be improved, with descriptions ranging from large and overly stuffed to too flat and thin. Despite these occasional concerns about pillow comfort, the consensus is that the hotel offers a restful sleep experience in quiet rooms with reliably comfortable beds.
Cleanliness
Grandhotel Ambassador Národní Dům presents a mixed picture when it comes to cleanliness. The hotel boasts spacious, tastefully renovated interiors, with decor that matches the online images. Noteworthy positive remarks highlight the overall cleanliness of both rooms and public areas, describing them as clean, stylish, and comfortable. Visitors appreciate the clean environment with some praising the spotless nature of the bathrooms. The warm bathroom floors are a nice touch, adding to guest comfort.
However, a recurring concern is the cleanliness of specific details and areas of the hotel. Despite some rooms being described as clean at first glance, issues such as crumbs under furniture and partially cleaned toilets have been noted. Some guests were also dissatisfied with the cleaning staff's efficiency, citing quick and insufficient room cleaning. The carpeted areas received criticism for contributing to a sense of dirtiness and neglect. Despite these drawbacks, the staff's friendliness and the clean atmosphere may provide a comfortable stay for many visitors.
Staff
The staff at Grandhotel Ambassador Národní Dům generally receives high praise for being friendly, attentive, and helpful. Many guests noted the exceptional reception service, highlighting the receptionists for their kindness and professionalism. The young male waiters and other staff members, particularly during breakfast, are frequently acknowledged for their friendliness and willingness to assist with guest requests, ensuring a pleasant stay. Several guests have also appreciated the staff's effort to meet special requests and the multilingual capabilities at the reception desk. However, there are occasional mentions of communication difficulties due to language barriers, and some guests noted instances where staff appeared less friendly or poorly trained. Despite these few negative remarks, the overarching impression is one of a dedicated team striving to provide excellent service and a welcoming atmosphere.
Wi-Fi
The Wi-Fi situation at Grandhotel Ambassador Národní Dům presents a mixed experience for its guests. Some visitors have found the Wi-Fi to be good and effective, highlighting that it works well and is fast and free throughout the hotel complex. However, there are several mentions of the internet being slow and encountering connection issues, with certain rooms experiencing particularly poor reception. Notably, room 401 seems to have difficulty accessing the Wi-Fi. While there are positive notes about the Wi-Fi's availability, the consistency of speed and connection appears to be an area with room for improvement.
Spa
The Grandhotel Ambassador Národní Dům offers a notable spa experience that has been well-received, especially by older guests seeking relaxation. The hotel features a modern wellness area with a long swimming pool and up to three different saunas. Many appreciate the convenience of accessing spa treatments directly within the building, which include a range of extensive spa and cosmetic services that are reasonably priced, making it a lovely choice for those looking to unwind. The spa, although situated in the cellar, seems to offer a state-of-the-art experience. Despite its small size, guests note enjoying the facilities when not crowded, often having the spa mostly to themselves. The spa location is praised for its cleanliness and integration with the hotel, contributing to the overall appeal of the Grandhotel Ambassador Národní Dům as a spa destination. However, some reviews suggest that improvements could be made regarding staff communication and a more spacious wellness area to accommodate more loungers.
Pool
Grandhotel Ambassador Národní Dům offers guests a compact swimming pool experience that may not appeal to everyone but has its merits. While the pool is relatively small, it provides a space for a few laps and access to thermal water, which is appreciated by some guests. Cleanliness is a frequent positive mention, with visitors highlighting the pool's tidy condition. Access to the swimming pool is generally straightforward, despite occasional difficulty in locating the wellness area within the hotel. The pool, accompanied by three saunas, provides a decent variety of amenities for relaxation and enjoyment. However, several guests noted that the water temperature in the pool tends to be on the colder side, which might be a point of concern for those preferring warmer swimming conditions. Despite this, the pool experience is praised for its enjoyable aspects, including the inclusion of an integrated jacuzzi, which adds an element of luxury. The hotel's historic charm enhances the overall ambiance, even if the pool closes relatively early at 8 PM, limiting evening swims.
Parking
Grandhotel Ambassador Národní Dům offers a convenient parking solution for guests, providing easy access right in the heart of the city. Its location in the pedestrian zone places visitors in an ideal spot to explore the spa area and nearby bus station. A significant advantage of staying here is the hotel's own secured parking lot, enhancing the overall accessibility for those traveling by car. With affordable rates starting at €9 per day, guests can enjoy a variety of parking options, including spaces beside and behind the hotel. For added convenience, parking can be pre-booked, though it's noted that it may need to be reserved separately as it carries a different address from the hotel. The presence of video monitoring adds a layer of security, giving travelers peace of mind about their vehicle's safety. Despite the occasional full lot on peak days, the parking options are generally well-regarded and considered both practical and economical.
4 Star
Grandhotel Ambassador Národní Dům, prominently situated in the city center, has recently been renovated, blending modern amenities with its stunning Art Nouveau architecture. While guests praise its central location and excellent value for money, some opinions are divided on whether it aligns fully with four-star expectations. The wellness area receives positive feedback and is deemed a highlight, contributing to the overall aesthetic and comfort of the hotel.
On the dining front, while the extensive breakfast is noted, some guests feel it falls short of four-star standards, with remarks about the selection and staff attentiveness during breakfast service. Despite these criticisms, the hotel's refurbishment and modern amenities have made it a popular choice for travelers, offering a high standard of accommodation at its price point.
Yes, Grandhotel Ambassador Národní Dům has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Grandhotel Ambassador Národní Dům.
Yes, Grandhotel Ambassador Národní Dům welcomes dogs.
Yes, parking facilities are available at Grandhotel Ambassador Národní Dům.
No, Grandhotel Ambassador Národní Dům doesn't have a gym.