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Summary of reviewsWingate by Wyndham - Chattanooga offers a favorable and convenient location, easily accessible from major highways and close to numerous amenities such as restaurants, shopping centers and entertainment options. This makes it an ideal choice for both business and leisure travelers. Guests repeatedly appreciate the strategic positioning near downtown Chattanooga, tourist attractions and the airport, underscoring the excellent value for money.
The breakfast experience receives mixed feedback. Many guests highlight the complimentary breakfast as wonderful and better than expected, praising the variety and quality of offerings including hot items like scrambled eggs, bacon and pancakes. The clean and spacious breakfast area and the 24/7 availability of coffee are additional perks. However, there are also numerous critiques about limited options, cold food and disappointments with the grab-and-go format adopted during COVID-19.
Guest rooms earn praise for their spaciousness, cleanliness and comfort. The beds, in particular, frequently receive high accolades for providing a restful night’s sleep. Modern touches and amenities like mini-fridges and microwaves add to guest satisfaction. However, some complaints arise about musty smells, outdated furnishings and minor maintenance issues. Despite these negatives, the overall consensus is that the rooms offer a decent value for the price.
Cleanliness is a strong point for the hotel with many guests lauding the spotless condition of both the rooms and common areas. Housekeeping's efforts are generally appreciated, though a few reviews mention issues like dirty carpets and musty odors.
The staff at Wingate by Wyndham - Chattanooga generally receive positive remarks for being friendly, accommodating and courteous. While most interactions are pleasant, a few guests noted instances of unwelcoming and indifferent behavior. Overall, the staff's helpfulness and professionalism contribute positively to the guest experience.
Free wifi is another aspect of the hotel that is mostly well-received. Many guests report good, fast connectivity, though there are occasional complaints about slow speeds and connectivity issues. The pool situation is mixed with some guests noting closures and the absence of a hot tub, which detracted from their experience.
Parking is largely convenient with ample spots, although some find the spaces small and the lot cramped, especially for larger vehicles. Despite these minor inconveniences, most guests find that the parking meets their needs.
In line with its three-star rating, Wingate by Wyndham offers clean, utilitarian accommodations at a reasonable price. While not luxurious, the hotel provides good value for travelers seeking a decent and clean place to stay. The property may benefit from some upgrades and better upkeep, but it meets the expectations for a comfortable and practical lodging option in Chattanooga.
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