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Summary of reviewsHome Hotel Bilan, nestled in the heart of Karlstad, offers an ideal setting for exploring the city. Its central yet tranquil location allows easy access to key attractions, shopping areas and dining spots, while providing a peaceful retreat. This historic hotel, formerly an old prison, adds unique charm to guests’ stays. The friendliness and service-oriented nature of the hotel staff contribute significantly to the welcoming atmosphere.
Guests frequently praise the included breakfast and dinner, which add significant value to their stay. The breakfast is described as varied and inclusive, catering to diverse tastes with fresh, high-quality ingredients and ample choices for dietary preferences. The spacious and well-organized spread ensures a delightful start to the day. Similarly, dinner is positively noted for its good quality and flavorful offerings with many appreciating the convenience of it being included in the price. Despite some mixed reviews on the variety, the overall dining experience remains a highlight for many visitors.
The rooms at Home Hotel Bilan are often commended for their cleanliness, spaciousness and historical appeal. The cozy environment, enhanced by comfortable beds and soundproofing, facilitates a restful sleep. However, some guests mention issues like cramped quarters in certain rooms, lack of air conditioning and low water pressure. Despite these minor drawbacks, the rooms generally provide a pleasant stay, aided by the modern and well-maintained furnishings.
Cleanliness is a strong point for the hotel with consistently positive reviews highlighting the spotless condition of rooms and facilities. The fresh and inviting decor contributes to a comfortable and hygienic environment.
Parking at the hotel is noted to be convenient and free with several options available, including protected spaces for motorcycles and cars. Although some reviews mention extra fees for certain parking spaces, the overall feedback indicates satisfaction with the hotel's parking facilities.
While the beds receive a mixed response, many guests find them comfortable and conducive to a good night's rest. Some concerns about bed size and firmness are mentioned, suggesting room for improvement in this area.
Overall, Home Hotel Bilan meets four-star standards with its comfortable and luxurious atmosphere. The inclusion of Rituals products, beautiful decor and reasonable pricing enhance the overall experience, making it a commendable choice for travelers. Accessibility features are well-regarded, although improvements in facilities like electric car charging could be considered.
In summary, Home Hotel Bilan offers a unique and charming stay in Karlstad, supported by friendly staff, excellent dining experiences and a clean, comfortable environment. Show more
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Hotel with Parking
Home Hotel Bilan provides private parking facilities. While some sources indicate a charge, the availability of dedicated private parking is a notable convenience.
Accessible Hotel
Home Hotel Bilan offers facilities for disabled guests. An elevator/lift is available, and there is wheelchair access to common and public areas of the hotel.
Hotel near Nightlife Spots
4-Star Hotel
Room Types
Standard Double or Twin RoomFeatures a flat-screen TV and work desk.
Superior Double or Twin RoomIncludes bathrobes, extra large pillows and tea/coffee facilities. Also features a flat-screen TV and work desk.
Compact Double RoomThis double room has a cable TV. Please note that the bed is 140 cm wide.
Extra beds are not possible in this room.
Compact SingleThe unit offers 1 bed.
Guest Reviews
8.4
Very Good
Location
Home Hotel Bilan boasts a prime location in the heart of Karlstad, making it an ideal base for exploring the city. Guests appreciate its central position with many highlighting the ease of walking around to key attractions, shopping areas and dining spots. Despite its proximity to the bustling city center, the hotel is situated in a tranquil and cozy environment, offering a peaceful retreat. The historic charm of the hotel, once an old prison, adds a unique touch to the stay. Visitors find the included breakfast and dinner to be a delightful bonus, enhancing the overall experience. Parking convenience, both free and readily available, is another positive. Friendly and service-oriented staff contribute to the welcoming atmosphere, making it a consistent pick for travelers visiting Karlstad.
Breakfast
The breakfast experience at the Home Hotel Bilan has earned consistently positive feedback from guests. Frequent praises highlight the varied and inclusive buffet that caters to diverse tastes, including vegan and gluten-free options. Guests appreciate the fresh, high-quality ingredients and the balanced mix of warm and cold dishes. Many reviews mentioned that both breakfast and dinner are included, adding significant value to their stay.
The breakfast spread is widely described as generous, tasty and well-organized, offering everything one could wish for from a hotel breakfast. It is particularly noted for its fresh flavors and some guests found it absolutely perfect and exceptional. The hotel's effort to cater to different dietary preferences with ample choices has also been commended.
In addition to the food, the ambiance of the breakfast experience receives favorable comments. The division of breakfast into different sittings to avoid crowding and maintain a calm atmosphere was seen as a thoughtful touch. The friendly and helpful staff contribute positively to the overall experience.
Despite the overwhelmingly positive feedback, a few guests felt that the breakfast was okay but could be enhanced with small additions like fruit shots. Nonetheless, the consensus remains that the breakfast at Home Hotel Bilan significantly adds to the appeal of the stay, making it memorable and enjoyable for many.
Dinner
Home Hotel Bilan offers a variety of dining options that have left a generally positive impression on its guests. Many travelers appreciated that dinner is conveniently included in the price, highlighting it as a standout feature of their stay. Reviews consistently point out the delicious and good quality of the food with terms like "excellent dinner," "very good dinner," and "delicious dinner and breakfast" frequently mentioned. The included dinner is often described as simple but satisfactory with several guests noting the appealing concept of dining in an intimate restaurant setting.
The dinner selection is noted to be smooth and convenient, especially appreciated by those arriving late. However, there are mixed opinions regarding the diversity and taste of the evening meals. While some guests found the food tasty and better than expected, others described it as average, bland or mediocre, suggesting that the dinner could sometimes be improved or offer more variety.
Guests also praised the breakfast offerings with comments about the good quality and fresh taste being common. The frequent replenishment of breakfast items was particularly appreciated, ensuring a pleasant start to the day.
Overall, the inclusion of dinner in the hotel package is seen as a positive element of the stay at Home Hotel Bilan, balancing convenience with good culinary experiences despite a few areas for improvement.
Rooms
Home Hotel Bilan offers a variety of room types that guests generally find comfortable and pleasant. The rooms are often described as clean, spacious and cozy with many highlighting large windows and high ceilings. The historical charm of the hotel with some rooms once being former prison cells, adds to its unique appeal. Additionally, guests appreciate the hotel's effort to keep the rooms modernly furnished and well-maintained.
However, some rooms, particularly those under the roof, are noted to be quite cramped and warm with poor lighting and ventilation issues. The lack of air conditioning and low water pressure in the showers are also recurring points of concern. Guests also commented on the absence of amenities such as refrigerators and adequate blackout curtains, which impacted their overall comfort.
Despite some inconveniences, the rooms generally provide a quiet and restful environment with comfortable beds and soundproofing contributing to a good night’s sleep. The hotel’s staff receives praise for their friendliness and the inclusion of dinner in the stay is a nice touch appreciated by many.
Overall, Home Hotel Bilan stands out for its clean and cozy rooms with a historical twist, though improvements in specific amenities and room features could enhance the guest experience further.
Beds
Home Hotel Bilan receives mixed feedback on its beds with a notable divide between positive and less favorable remarks. Guests frequently highlight the comfort of the beds, citing them as comfortable, soft and of good quality. Many appreciate the bed's cleanliness and the spacious pillows that contribute to a pleasant sleeping experience.
However, there are recurring comments about the size of the beds. Many guests feel the beds are too small or narrow, particularly the double beds, which are often described as being only 140 cm wide and too soft for some tastes. Issues such as creaking and beds being too close to the window are occasionally mentioned. Some guests also found the pillows either too hard or too high and a few noted the beds are difficult to turn in.
Overall, while many find the beds comfortable, a number of guests think that improvements in bed size and firmness could enhance their stay at the hotel.
Cleanliness
Home Hotel Bilan consistently receives high marks for cleanliness from its guests. Reviews frequently highlight that the hotel is clean and nice with rooms described as clean and tidy. Guests appreciate the overall cleanliness of the facilities, from fresh rooms and bathrooms to clean furniture and floors. The hotel’s commitment to maintaining a spotless environment extends to all areas, ensuring that the accommodations are not only clean but also fresh and comfortable.
The freshness of the rooms and their modern, inviting decor are often praised, creating an environment that feels both clean and welcoming. Guests often note the rooms as very clean and well-maintained, contributing to a pleasant stay. Despite occasional comments on some rooms being dated or average in their level of cleanliness, the prevailing sentiment is one of satisfaction with the hotel's hygiene standards.
Overall, the frequency of positive remarks regarding cleanliness highlights Home Hotel Bilan’s dedication to providing a clean and comfortable stay for its guests, enhanced by friendly staff and a good location.
Staff
Home Hotel Bilan consistently receives high praise for its staff, who are described as friendly, helpful and accommodating. Guests frequently highlight the professionalism and service-oriented nature of the team, noting that the receptionists and dining room staff are particularly attentive. The hotel's staff is lauded for being welcoming and warm, creating a pleasant and comfortable atmosphere. Their willingness to assist and respond to guests' needs promptly is frequently mentioned, along with their cheerfulness and positive attitude. Even amidst the challenges of a pandemic, the staff maintained high standards of safety and care. Whether it’s Sofie at the reception or the team handling meal services, the staff's pleasant demeanor and excellent service contribute significantly to guests feeling valued and well-taken care of during their stay.
Parking
Home Hotel Bilan seems to offer a variety of parking options that are generally well received by guests. The hotel provides accessible parking with good space and protection, including motorcycle parking and carport options. Many reviews highlight the availability of free parking, frequently noting that it is conveniently located either next to or close to the hotel. Free parking options are particularly appreciated with several guests mentioning that it is easy to find and accessible.
Some guests mentioned the necessity of paying extra for certain parking spaces and a few commented on the parking not being directly in the hotel's lot. Despite these occasional setbacks, most reviews indicate that parking is straightforward and convenient. The presence of garaged parking and protected parking spaces ensures that vehicles are safe and secure.
Overall, great parking facilities combined with easy-to-find and often free parking nearby make Home Hotel Bilan a favorable choice for those traveling by car.
4 Star
Home Hotel Bilan is a comfortable and relaxing establishment that consistently meets four-star standards. The bathroom facilities align with industry expectations for this rating, contributing to an overall sense of luxury. Reviews highlight that the hotel easily fulfills its advertised four-star criteria with some guests even suggesting it borders on five-star quality.
Guests do note that the hotel maintains a luxurious atmosphere, enhancing the overall experience. However, it is mentioned that there was an additional fee for a narrow 140 cm double bed, which may be a consideration for potential visitors. Despite this, the fresh and luxurious environment makes it a noteworthy choice for travelers.
Accessible
Clarion Collection Hotel Bilan boasts a good location that is advantageous for various activities and provides ample parking for guests. The hotel is noted for its comprehensive support for the disabled and is generally regarded as accessible, particularly for those using wheelchairs. Accessibility throughout the hotel comes highly recommended. However, there is a suggestion for improvement with charging facilities for electric cars and a small remark indicating that it may be slightly challenging to navigate with a stroller. Overall, it is a commendable choice for guests seeking accessible accommodations.
Luxury
Home Hotel Bilan offers a luxurious experience characterized by its use of Rituals products in the shower and a beautiful, luxurious decor. The hotel's location is conveniently close to the city center, making it an accessible choice for travelers. Guests find the rooms fresh, clean and equipped with comfortable beds. The hotel's buffet and breakfast receive high praise with special mentions of exquisite offerings like salmon and the well-organized, high-quality dinner options. Despite receiving some charges from construction activities, the noise level remains manageable. Pricing is also noted to be reasonable, enhancing the overall appeal of the stay.
No, Home Hotel Bilan doesn't have any pool.
No, a spa isn't available at Home Hotel Bilan.
No, Home Hotel Bilan doesn't allow dogs.
Yes, parking facilities are available at Home Hotel Bilan.