Mercure Katowice Centrum
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Summary of reviewsMercure Katowice Centrum is celebrated for its prime central location, making it an ideal choice for both leisure and business travelers. Positioned in the heart of Katowice, the hotel is easily accessible, especially for those traveling by train and is within walking distance of major attractions, shops and dining options. Despite the bustling surroundings, the hotel ensures a peaceful stay with well-insulated windows.
Guests praise the breakfast for its variety and quality, featuring local Polish specialties and an extensive selection catering to various preferences. The breakfast area is modern and clean and the food is described as delicious and hearty, though some guests suggest more vegetarian options and note occasional seating issues during peak times.
The hotel’s dining options receive high marks for tasty and innovative dishes, particularly regional specialties. The restaurant's ambiance and attentive service enhance the dining experience, although some guests mention the limited menu and higher prices.
Rooms at the hotel are lauded for their spaciousness, stylish decor and comprehensive amenities such as comfortable beds, large bathrooms and beautiful views from higher floors. The effective soundproofing ensures quiet and restful stays with daily cleaning maintaining high standards of cleanliness.
Cleanliness is a standout feature with guests frequently commending the immaculate condition of the rooms and common areas. The hotel staff contribute to this positive experience with their proactive, friendly and helpful service, often going above and beyond to assist guests.
The Wi-Fi is generally reliable and fast, though some guests suggest improvements in security. The gym, while minimally equipped, provides a satisfactory workout space with scenic views from the 9th floor, though some feel it could be better outfitted.
Parking is seen as secure and conveniently located, but the lack of guaranteed spaces and high cost are noted drawbacks. The underground garage, although narrow, is an appreciated amenity for those traveling by car.
Comfortable beds are a defining feature with many guests highlighting exceptional comfort and enjoying excellent sleep quality. Some beds, though, may not suit everyone’s preferences.
Overall, Mercure Katowice Centrum delivers a high-quality experience, often surpassing its four-star rating with its modern facilities, comfortable accommodations and excellent service, creating a memorable stay for its guests.
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Guests praise the breakfast for its variety and quality, featuring local Polish specialties and an extensive selection catering to various preferences. The breakfast area is modern and clean and the food is described as delicious and hearty, though some guests suggest more vegetarian options and note occasional seating issues during peak times.
The hotel’s dining options receive high marks for tasty and innovative dishes, particularly regional specialties. The restaurant's ambiance and attentive service enhance the dining experience, although some guests mention the limited menu and higher prices.
Rooms at the hotel are lauded for their spaciousness, stylish decor and comprehensive amenities such as comfortable beds, large bathrooms and beautiful views from higher floors. The effective soundproofing ensures quiet and restful stays with daily cleaning maintaining high standards of cleanliness.
Cleanliness is a standout feature with guests frequently commending the immaculate condition of the rooms and common areas. The hotel staff contribute to this positive experience with their proactive, friendly and helpful service, often going above and beyond to assist guests.
The Wi-Fi is generally reliable and fast, though some guests suggest improvements in security. The gym, while minimally equipped, provides a satisfactory workout space with scenic views from the 9th floor, though some feel it could be better outfitted.
Parking is seen as secure and conveniently located, but the lack of guaranteed spaces and high cost are noted drawbacks. The underground garage, although narrow, is an appreciated amenity for those traveling by car.
Comfortable beds are a defining feature with many guests highlighting exceptional comfort and enjoying excellent sleep quality. Some beds, though, may not suit everyone’s preferences.
Overall, Mercure Katowice Centrum delivers a high-quality experience, often surpassing its four-star rating with its modern facilities, comfortable accommodations and excellent service, creating a memorable stay for its guests.
Hotel Taking Steps Towards Sustainability
This hotel demonstrates a strong commitment to sustainability, featuring the largest natural green facade in Katowice and utilizing solar energy for up to 60% of its power. It actively minimizes plastic waste by offering water dispensers and using wooden room keys, and holds a LEED Platinum certificate.
Certifications:
LEED Certification level: Platinum (80+ points earned)
Do you utilise any renewable energy sources to produce energy on the hotel/accommodation premises?
Solar radiation
What makes your hotel/accommodation eco-friendly?
Green roof
Building materials from sustainable resources
Windows that block heat/cold (i.e. triple-glazed windows)
Engaged in eco-friendly initiatives (i.e. reforestation, wildlife conservation)
Rainwater collection and usage
Use of non-toxic cleaning products
LED lighting throughout the premises
Employees are trained to follow environmental policies
Carbon footprint is measured by recognised CO2 measurement tool
Electric car charging station(s) available
Toilets flush up to 6 litres per flush
Signs in the rooms informing guests that towels will only be changed upon request
Toilet paper made of non-chlorine bleached paper or awarded with an eco-label
Waste is separated into at least 3 categories
Recycling bins in guest rooms
No disposable (single use) cups/glasses, plates and cutlery
Automatic system or key card that turns off the light and electrical appliances when guests leave their room
Most of the ingredients used to prepare meals are locally produced
A vegetarian alternative menu is proposed in the restaurant
An energy audit is carried out at least once every five years
Answers last updated by Mercure Katowice Centrum
Family Friendly Hotel
This hotel has a fitness center and rooms are equipped with free WiFi. It is located close to the train station. The spacious rooms and available family amenities make it suitable for families.
Dog Friendly Hotel
This hotel welcomes pets. Other amenities include air conditioning, a bar/lounge, a restaurant and laundry facilities.
Business Hotel
This hotel offers 268 rooms, including suites, and features modern conference rooms. It also provides a fitness center with a gym and massage room. The hotel is conveniently located near the Railway and Bus Stations, providing easy access to Katowice Airport.
Hotel with Parking
This hotel offers parking and is well-regarded for its central location. It provides a comfortable and convenient base for exploring Katowice.
EV charging stations
Accessible Hotel
This hotel provides wheelchair access and facilities for disabled guests, including accessible bathrooms with 32-inch wide doors and flexible showerheads. Visual alarms for the hearing impaired are present, and toilets are accessible for disabled individuals. The property is wheelchair-friendly with lifts available.
Hotel with Gym
Mercure Katowice Centrum is well-equipped with fitness amenities. It is located close to the train station and the city center.
Hotel with EV Charging Stations
This eco-certified hotel features an electric vehicle charging station as part of its sustainable initiatives. Parking is available on-site for a daily fee.
4-Star Hotel
This hotel is praised for its exceptional accommodations and facilities, often exceeding four-star standards. Guests consistently highlight its cleanliness, modern design, and comfortable beds, offering excellent value for its quality.
Hotel for Honeymoon
Romantic Hotel
Guest Reviews
Mercure Katowice Centrum enjoys an exceptional and central location in Katowice, making it a top choice for travelers seeking convenience and accessibility. Situated right in the city center, this modern hotel is literally a stone's throw from the main train station, perfect for those traveling by train. The location not only facilitates quick access to public transportation but also places guests within walking distance of major attractions, shopping centers, cafés and restaurants. Despite being in the bustling heart of the city, the hotel’s well-insulated windows ensure a quiet and peaceful stay. The proximity to the Katowice Gallery, Spodek and other local hotspots adds to the hotel's allure. The surroundings are lively with numerous dining and shopping options, yet the tranquility within the hotel provides a perfect balance. All this makes Mercure Katowice Centrum the ideal hub for both leisure and business travelers looking to explore the vibrant city of Katowice.
The breakfast experience at Mercure Katowice Centrum is widely praised by guests for its variety, quality and taste. Many reviewers consistently highlight the delicious and tasty offerings, describing the breakfast as excellent, fantastic and one of the best in Poland. There is a particularly strong emphasis on the vast selection available, which caters to diverse preferences and includes local Polish specialties, making it a standout feature of the hotel.
Guests appreciate the clean and modern breakfast area, noting that the buffet is extensive and offers a wide array of options. The quality of the food and the overall presentation are frequently commended with terms like rich, hearty and plentiful being used to describe the breakfast spread. Additionally, the availability of breakfast until 11 AM on weekends is a welcomed convenience.
Some guests mention minor drawbacks, such as the need for more variety, especially for vegetarians and occasional issues with seating availability and staffing during busy times. Despite these points, the majority of reviews are overwhelmingly positive with guests enjoying the excellent coffee and well-prepared dishes, rendering the breakfast experience highly satisfying.
In summary, the breakfast at Mercure Katowice Centrum stands out for its extensive variety, delicious offerings and well-maintained dining area, making it a noteworthy aspect of the hotel's overall appeal.
Mercure Katowice Centrum's dining options garner impressive praise from guests, highlighted by delicious meals and a high-quality restaurant. Diners repeatedly commend the innovative and tasty dishes, particularly enjoying the regional specialties and signature items like the burger with fries and the steak. The Silesian roll and octopus stand out as exceptional, while the selection of desserts and wines also receives positive feedback.
The beautiful bar and restaurant area creates a pleasant dining atmosphere, further enhanced by attentive room service. Despite the compliments, some reviewers mention the restaurant's limited menu options and a lack of more straightforward or kid-friendly choices. Additionally, dining at the hotel can be on the pricier side. Nevertheless, the overall sentiment is positive with many recommending the restaurant for its good quality, delicious food and gratifying dining experiences, making it a worthwhile part of the stay at this wonderful hotel.
The guest reviews for Mercure Katowice Centrum highlight several positive aspects of its rooms. Guests appreciate the spacious, clean and modernly furnished rooms, often emphasizing the beautiful and stylish decor. Many reviews note the presence of excellent room amenities such as comfortable beds, large bathrooms and well-equipped facilities including irons, desks, refrigerators and kettles. The views from higher floors, particularly from the 8th floor, are described as beautiful and splendid.
Despite being located near the train station, the rooms are noted to be very quiet, thanks to effective soundproofing. The hotel's modern and clean design stands out with many mentioning the bright, cozy and tastefully decorated interiors. Daily cleaning and attention to detail contribute to the rooms' overall cleanliness and pleasant atmosphere. Guests also commend the hotel's new and well-maintained condition, praising the high standard and thoughtful design of the rooms.
The combination of comfort, style and practicality makes these rooms highly regarded by guests, many of whom describe them as spacious, luxurious and extremely clean. Whether staying in standard or higher-tier rooms, visitors can expect a quiet, modern and comfortable experience. Overall, the rooms at Mercure Katowice Centrum receive high marks for their excellent standards, stylish furnishings and comprehensive amenities.
The beds at Mercure Katowice Centrum have garnered significant praise from guests, who frequently highlighted their comfort. Multiple reviews emphasize that the beds are exceptionally comfortable with several describing them as some of the most comfortable they have ever experienced. Guests also noted that the pillows and mattresses add to the overall comfort, often referring to their sleep experiences as excellent. Descriptions such as "super comfortable" and "mega comfortable" are common, underscoring the quality of the sleeping arrangements.
The beds are not only comfortable but also clean with fresh-smelling bedding enhancing the overall experience. Many guests mentioned enjoying the large beds in particular and some appreciated the practical additions like USB sockets and modern bedside lamps. Although most feedback was overwhelmingly positive, there were occasional mentions of beds not being comfortable for everyone and some noted issues like a slippery mattress or the rare instance of a bed being too short.
Overall, the general consensus portrays the beds at Mercure Katowice Centrum as a defining feature of the stay, contributing significantly to a good night's rest.
Mercure Katowice Centrum stands out for its remarkable attention to cleanliness, as evidenced by numerous guest reviews. The hotel is described repeatedly as very clean, modern and well-maintained with rooms that are spotless and meticulously cleaned daily. Guests appreciate the pristine condition of the hotel’s common areas, bathrooms and spacious rooms, highlighting that everything feels new and fresh. The high quality and tastefully decorated interiors provide a professional and comfortable atmosphere for travelers.
Even near the bustling train station, the rooms remain quiet and peaceful, adding to the overall comfort. Guests mention the exemplary service with the cleaning staff being courteous and ensuring that cleanliness is kept to an impeccable standard. The facilities, from clean white bedding and towels to modern sanitary amenities, contribute to a sense of luxury. It is clear that for those prioritizing cleanliness in their stay, Mercure Katowice Centrum delivers consistently high standards, making it one of the cleanest hotels many have experienced.
The reviews for Mercure Katowice Centrum paint a glowing picture of the hotel's staff. Guests consistently praise the staff for being pleasant, friendly and helpful, highlighting their superb customer service. At the reception, the team is noted for being professional, courteous and always willing to assist guests with any needs. The dining room staff also receives commendations for their friendliness and high level of service, enhancing the overall dining experience.
There are mentions of the housekeeping staff maintaining high standards of cleanliness and being fantastically efficient. Overall, the hotel staff are described using terms like wonderful, amazing, proactive and polite with guests appreciating their dedicated and smiling demeanor.
Receptionists are singled out for being particularly welcoming, responsive and professional. Even minor additional necessities are arranged smoothly, showcasing the staff's commitment to providing trouble-free and comfortable stays for their guests. The great service extends to the restaurant, where the quality of food matches the excellent service provided.
In summary, the staff at Mercure Katowice Centrum make a significant positive impact on the guest experience through their friendly, professional and consistently helpful attitude.
Mercure Katowice Centrum generally provides a positive Wi-Fi experience for its guests. The internet access is included in the room rate and many reviewers have noted that the Wi-Fi connection is good, free and works well in both the common areas and bedrooms. Some guests highlighted the excellent speed of the internet, making it easy to stay connected. However, a few reviews mentioned that the Wi-Fi could be faster and more secure, suggesting that individual passwords for each guest would be a better option instead of a generic one. Despite these minor critiques, the majority of guests seemed satisfied with the quality and availability of the Wi-Fi service at the hotel.
The gym at Mercure Katowice Centrum receives mixed feedback from guests. While it is appreciated for its presence and considered satisfactory by some, the facility is described as rather minimally equipped, indicating a basic setup. The fitness area does not include additional amenities such as a sauna or swimming pool, which some visitors might expect. Situated on the 9th floor, its positioning affords guests a unique fitness experience coupled with views. However, the overall sentiment suggests that while the gym serves its purpose, there is room for enhancement, particularly in expanding the range of equipment available.
The Mercure Katowice Centrum offers convenient underground parking options, although there are some notable considerations. Guests appreciate the clean and secure underground parking, which is available for a daily fee. The parking area is conveniently located with an entrance around 40 meters from the hotel, making it easy to find and directly in the city center.
However, several reviews mention challenges such as a lack of guaranteed parking spaces and the absence of a reservation system for parking. The underground garage is described as narrow, which can make parking a bit tricky for larger vehicles. The cost of parking is highlighted as relatively high with some finding the daily rate, around 70 PLN or 25 euros, expensive for hotel guests.
Despite the price, many find the location of the parking to be a strong point with easy access and hassle-free spots just beyond the main entrance. While some guests noted organizational improvements are needed and found the parking signage confusing, overall, the convenience of having an on-site garage is a plus for many staying at this centrally located hotel.
In summary, while the cost and availability of parking at Mercure Katowice Centrum may present challenges, the secure and conveniently located underground garage remains a valuable amenity for many guests. Better organization and clearer signage could enhance the parking experience.
Mercure Katowice Centrum exceeds its four-star rating with exceptional accommodations and facilities. Guests consistently praise the hotel for being impeccably clean and modern with comfortable beds contributing to an overall excellent value. The price is well-matched to the quality provided, aligning perfectly with four-star standards. Many visitors believe the hotel deserves a five-star rating, highlighting it as one of the best four-star experiences they've had.
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Location
Breakfast
Guests appreciate the clean and modern breakfast area, noting that the buffet is extensive and offers a wide array of options. The quality of the food and the overall presentation are frequently commended with terms like rich, hearty and plentiful being used to describe the breakfast spread. Additionally, the availability of breakfast until 11 AM on weekends is a welcomed convenience.
Some guests mention minor drawbacks, such as the need for more variety, especially for vegetarians and occasional issues with seating availability and staffing during busy times. Despite these points, the majority of reviews are overwhelmingly positive with guests enjoying the excellent coffee and well-prepared dishes, rendering the breakfast experience highly satisfying.
In summary, the breakfast at Mercure Katowice Centrum stands out for its extensive variety, delicious offerings and well-maintained dining area, making it a noteworthy aspect of the hotel's overall appeal.
Dinner
The beautiful bar and restaurant area creates a pleasant dining atmosphere, further enhanced by attentive room service. Despite the compliments, some reviewers mention the restaurant's limited menu options and a lack of more straightforward or kid-friendly choices. Additionally, dining at the hotel can be on the pricier side. Nevertheless, the overall sentiment is positive with many recommending the restaurant for its good quality, delicious food and gratifying dining experiences, making it a worthwhile part of the stay at this wonderful hotel.
Rooms
Despite being located near the train station, the rooms are noted to be very quiet, thanks to effective soundproofing. The hotel's modern and clean design stands out with many mentioning the bright, cozy and tastefully decorated interiors. Daily cleaning and attention to detail contribute to the rooms' overall cleanliness and pleasant atmosphere. Guests also commend the hotel's new and well-maintained condition, praising the high standard and thoughtful design of the rooms.
The combination of comfort, style and practicality makes these rooms highly regarded by guests, many of whom describe them as spacious, luxurious and extremely clean. Whether staying in standard or higher-tier rooms, visitors can expect a quiet, modern and comfortable experience. Overall, the rooms at Mercure Katowice Centrum receive high marks for their excellent standards, stylish furnishings and comprehensive amenities.
Beds
The beds are not only comfortable but also clean with fresh-smelling bedding enhancing the overall experience. Many guests mentioned enjoying the large beds in particular and some appreciated the practical additions like USB sockets and modern bedside lamps. Although most feedback was overwhelmingly positive, there were occasional mentions of beds not being comfortable for everyone and some noted issues like a slippery mattress or the rare instance of a bed being too short.
Overall, the general consensus portrays the beds at Mercure Katowice Centrum as a defining feature of the stay, contributing significantly to a good night's rest.
Cleanliness
Even near the bustling train station, the rooms remain quiet and peaceful, adding to the overall comfort. Guests mention the exemplary service with the cleaning staff being courteous and ensuring that cleanliness is kept to an impeccable standard. The facilities, from clean white bedding and towels to modern sanitary amenities, contribute to a sense of luxury. It is clear that for those prioritizing cleanliness in their stay, Mercure Katowice Centrum delivers consistently high standards, making it one of the cleanest hotels many have experienced.
Staff
There are mentions of the housekeeping staff maintaining high standards of cleanliness and being fantastically efficient. Overall, the hotel staff are described using terms like wonderful, amazing, proactive and polite with guests appreciating their dedicated and smiling demeanor.
Receptionists are singled out for being particularly welcoming, responsive and professional. Even minor additional necessities are arranged smoothly, showcasing the staff's commitment to providing trouble-free and comfortable stays for their guests. The great service extends to the restaurant, where the quality of food matches the excellent service provided.
In summary, the staff at Mercure Katowice Centrum make a significant positive impact on the guest experience through their friendly, professional and consistently helpful attitude.
Wi-Fi
Gym
Parking
However, several reviews mention challenges such as a lack of guaranteed parking spaces and the absence of a reservation system for parking. The underground garage is described as narrow, which can make parking a bit tricky for larger vehicles. The cost of parking is highlighted as relatively high with some finding the daily rate, around 70 PLN or 25 euros, expensive for hotel guests.
Despite the price, many find the location of the parking to be a strong point with easy access and hassle-free spots just beyond the main entrance. While some guests noted organizational improvements are needed and found the parking signage confusing, overall, the convenience of having an on-site garage is a plus for many staying at this centrally located hotel.
In summary, while the cost and availability of parking at Mercure Katowice Centrum may present challenges, the secure and conveniently located underground garage remains a valuable amenity for many guests. Better organization and clearer signage could enhance the parking experience.
4 Star
No, Mercure Katowice Centrum doesn't have any pool.
No, a spa isn't available at Mercure Katowice Centrum.
Yes, Mercure Katowice Centrum welcomes dogs.
Yes, parking facilities are available at Mercure Katowice Centrum.
Yes, Mercure Katowice Centrum has a gym.
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