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Summary of reviewsKatsuura Hilltop Hotel & Residence is highly regarded for its impressive location, perched atop a mountain and offering breathtaking views and a serene atmosphere. Guests enjoy the tranquility while still having easy access to local attractions and culture, with nearby walking destinations such as the morning market adding to the convenience. The hotel provides ample parking facilities, though some guests note minor inconveniences such as the occasional need to park at a secondary location.
The dining experiences, particularly the Japanese-style breakfast and dinner offerings, receive rave reviews for their taste and quality. Breakfast is praised for being well-prepared and delicious, though limited beverage options and reservation requirements in the dining area present some hurdles. Dinner at the hotel is particularly celebrated for its delectable fish dishes and variety, meeting high standards in both taste and presentation.
Rooms at the hotel earn high marks due to their generous size and range of amenities, which include a well-equipped kitchen and washer-dryer. The cleanliness of the rooms is appreciated, although some specific areas like air conditioning vents and bathrooms could benefit from more attention. Guests frequently highlight the stunning sea views and memorable sunrises as highlights of their stay.
Staff at the hotel are noted for their politeness and kind service, contributing to an overall positive experience. While generally praised, some guests suggest that improvements in consistency could further enhance service quality.
In summary, Katsuura Hilltop Hotel & Residence offers a relaxing retreat with spacious rooms, excellent dining, and beautiful views, making it an attractive option for those seeking a peaceful getaway at a reasonable price. Show more
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Hotel with Parking
This hotel offers free parking and Wi-Fi. It features a seasonal outdoor pool, an indoor mineral hot spring (onsen), and a sauna. The rooms include kitchens and lanais.
3-Star Hotel
The hotel features spacious rooms with ocean views, a seasonal outdoor pool, and a restaurant. It offers a public bath and sauna for relaxation. While some reviews mention cleanliness issues, the friendly service and reasonable prices make it a decent value.
Hotel with Outdoor Pool
This hotel and residence property includes a 22m seasonal outdoor pool, offering a good size for swimming and leisure during the warmer months.
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Room Types
Standard Twin Room with Sea View - Non-SmokingGuests can make meals in the kitchen that is fitted with a stovetop, a refrigerator, kitchenware and a microwave. The spacious twin room offers air conditioning, a washing machine, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Economy Quadruple Room- Non-SmokingGuests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and a microwave. The spacious quadruple room provides air conditioning, a washing machine, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 4 beds.
Quadruple Room with Sea View - Non-SmokingIn the kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The spacious quadruple room offers air conditioning, a washing machine, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 4 beds.
Superior Quadruple Room - Non-SmokingIn the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The spacious quadruple room offers air conditioning, a washing machine, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 4 beds.
Room Selected at Check-InGuests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and a microwave. The spacious twin/double room features air conditioning, a washing machine, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 2 beds.
Guest Reviews
7.1
Good
Location
Katsuura Hilltop Hotel & Residence boasts an impressive location that garners consistent praise from guests. Nestled atop a mountain, it offers breathtaking views and beautiful scenery that can be enjoyed from the spacious rooms. The setting promises a tranquil retreat while still keeping guests connected to the city's attractions. With the morning market and other popular spots conveniently within walking distance, guests find it easy to explore the local culture. For those arriving by car, the ample parking facilities are a welcome convenience. Although the absence of nearby convenience stores requires some planning before arrival, the location's blend of accessibility and seclusion makes it a comfortable spot for families and friends seeking a relaxed getaway. The hotel's excellent location serves as a compelling reason to visit, offering both serenity and proximity to Katsuura's highlights.
Breakfast
Katsuura Hilltop Hotel & Residence offers a breakfast menu that is largely praised for being well-prepared and satisfying, with many guests highlighting the deliciousness of the meals, particularly the Japanese-style offerings. However, there are some areas where the experience could be improved. Some guests were disappointed by the limited beverage options of only water, tea, and coffee. Additionally, the necessity of making a reservation to secure a spot due to the small dining area left some guests unable to enjoy the breakfast. Despite these challenges, the taste and quality of the breakfast remain a standout feature for those who are able to partake. For others, the option to explore alternatives like the restaurant downstairs offers flexibility. Overall, the breakfast experience is notable and worthwhile, especially for those who appreciate authentic Japanese cuisine.
Dinner
Guests at the Katsuura Hilltop Hotel & Residence rave about the dining experience, especially the delectable fish dishes served at dinner. The Japanese style cuisine receives high praise for both its taste and presentation, often described as delicious and satisfying. Many visitors appreciate the variety of options, including a standout beef dish, noting it as a valuable aspect of their stay considering the quality offered at such a reasonable price. Portions are generally well-balanced, with some guests finding the meals so abundant they couldn't finish them. Overall, the dining experience, encompassing both dinner and breakfast, consistently impresses guests with its taste and selection.
Rooms
The Katsuura Hilltop Hotel & Residence seems to offer an impressive room experience that many guests have found enjoyable. The standout feature is undoubtedly the spaciousness, with multiple reviews emphasizing how generously sized the rooms are—some even humorously noting they are larger than a typical home. This ample space is complemented by a range of practical amenities, including a well-equipped kitchen with cooking utensils, a refrigerator, a microwave, and even a washer-dryer, allowing for a comfortable and convenient stay.
Cleanliness also rates highly, with many guests appreciating the well-maintained condition of both the rooms and bathrooms. The panoramic views are another highlight, particularly the stunning sea view and the breathtaking experience of watching the sunrise from rooms on higher floors.
Overall, the combination of spacious living areas, useful amenities, and scenic vistas, all for a reasonable price, suggest a superb cost-performance ratio for visitors seeking a comfortable retreat at this hotel.
Cleanliness
Katsuura Hilltop Hotel & Residence garners mixed opinions regarding its cleanliness, with notable strengths and areas needing improvement. Guests frequently highlight the cleanliness of the rooms, which many found satisfactory, alongside clean linens that contributed to their comfort during their stay. The overall dining experience further emphasized a sense of cleanliness, adding a positive note to their visit. However, frequent concerns arise regarding inadequate cleaning and neglect, particularly in specific areas such as the air conditioning vents, carpets, and kitchen spaces. Details like dust accumulation, food spills, and visible stains on furnishings detract from the experience for some guests. Moreover, bathrooms often receive critical feedback, with reports of mold and insufficient cleaning practices affecting guest satisfaction. While the hotel successfully maintains some areas, there is a noticeable need for attention in others to enhance the overall guest experience.
Staff
At Katsuura Hilltop Hotel & Residence, guests frequently highlight the exceptional politeness and kindness of the staff. Consistently offering pleasant and accommodating service, the team is noted for responding with smiles and a helpful attitude. Many visitors appreciate their prompt and reassuring assistance, especially the helpful nature of the front desk staff. However, there are occasional remarks about dissatisfaction with the reception's response, indicating room for improvement in consistency. Despite this, the overall impression remains positive, complemented by the great service accompanying the delicious food and amazing hot springs, adding to an enjoyable stay.
Parking
Parking at Katsuura Hilltop Hotel & Residence is a notable point of discussion among guests. Several visitors mention that the parking situation is somewhat inconvenient due to limited space. The primary lot is often full, leading guests to park at a secondary location approximately 100 meters away. Some find the distance inconvenient, particularly when retrieving forgotten items, and others note that the parking area can be tricky to navigate for less experienced drivers. While the challenge of finding parking is acknowledged, there is an understanding that the hotel is in a picturesque location, which may limit the availability of ample car spaces.
Yes, Katsuura Hilltop Hotel & Residence has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Katsuura Hilltop Hotel & Residence.
No, Katsuura Hilltop Hotel & Residence doesn't allow dogs.
Yes, parking facilities are available at Katsuura Hilltop Hotel & Residence.
No, Katsuura Hilltop Hotel & Residence doesn't have a gym.