KINGS GATE Airport TRANSIT HOTEL
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Summary of reviewsThe KINGS GATE Airport TRANSIT HOTEL is highly praised for its prime location, close to the airport and easily accessible, which is particularly convenient for travelers with early morning flights or late arrivals. The nearby bus stop and shops add to its appeal, making it a practical choice for transit travelers. The hotel's quiet surroundings are also appreciated by guests.
Guests generally find the rooms to be spacious and comfortable with functioning air conditioning contributing to a pleasant stay. However, numerous reviews highlight significant cleanliness issues, including dirty sheets, moldy smells and dusty carpets. Moreover, complaints about missing basic amenities, such as toiletries and functional locks, were prevalent. While some rooms are described as of high quality, many guests feel that the overall state of the rooms does not justify the price.
Cleanliness is a major point of concern with many guests reporting unsanitary conditions throughout the hotel. Stained, moldy and hole-ridden linens, as well as unclean bathrooms and pervasive dust, were commonly mentioned issues. The hotel seems to suffer from a general state of disrepair with worn-out carpets and rotten doors also noted.
The hotel's staff receives mixed reviews. While many guests commend the staff for being friendly, helpful and accommodating, others have experienced unprofessional behavior, poor customer service and language barriers. Despite these drawbacks, the attentiveness and friendliness of the staff are standout positive elements.
The comfort of the beds at the KINGS GATE Airport TRANSIT HOTEL also elicited mixed feedback. Some guests found the beds to be comfortable and spacious. However, the lack of cleanliness and proper bed preparation, including issues with stale and torn sheets, thin coverings and reports of bed bugs, negatively impacted the sleep experience.
Overall, while the hotel’s location and staff friendliness are strong points, significant improvements in cleanliness, room maintenance and amenities are necessary to enhance guests' satisfaction and meet the expectations associated with higher-rated accommodations.
Categories
Guests generally find the rooms to be spacious and comfortable with functioning air conditioning contributing to a pleasant stay. However, numerous reviews highlight significant cleanliness issues, including dirty sheets, moldy smells and dusty carpets. Moreover, complaints about missing basic amenities, such as toiletries and functional locks, were prevalent. While some rooms are described as of high quality, many guests feel that the overall state of the rooms does not justify the price.
Cleanliness is a major point of concern with many guests reporting unsanitary conditions throughout the hotel. Stained, moldy and hole-ridden linens, as well as unclean bathrooms and pervasive dust, were commonly mentioned issues. The hotel seems to suffer from a general state of disrepair with worn-out carpets and rotten doors also noted.
The hotel's staff receives mixed reviews. While many guests commend the staff for being friendly, helpful and accommodating, others have experienced unprofessional behavior, poor customer service and language barriers. Despite these drawbacks, the attentiveness and friendliness of the staff are standout positive elements.
The comfort of the beds at the KINGS GATE Airport TRANSIT HOTEL also elicited mixed feedback. Some guests found the beds to be comfortable and spacious. However, the lack of cleanliness and proper bed preparation, including issues with stale and torn sheets, thin coverings and reports of bed bugs, negatively impacted the sleep experience.
Overall, while the hotel’s location and staff friendliness are strong points, significant improvements in cleanliness, room maintenance and amenities are necessary to enhance guests' satisfaction and meet the expectations associated with higher-rated accommodations.
Hotel with Parking
Located in Seeduwa, this hotel is designed for airport transit, suggesting convenient parking options for travelers. Its primary function as a transit hotel implies a focus on ease of access and parking.
Accessible Hotel
KINGS GATE Airport TRANSIT HOTEL offers accommodation with a terrace and free WiFi as well as free private parking. It is listed as one of the best accessible hotels in Katunayake.
3-Star Hotel
This hotel is strategically located for airport transit, providing necessary amenities for short stays. It offers a convenient option for travelers requiring quick access to the airport.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Cheap Hotel
Small Hotel
Guest Reviews
The KINGS GATE Airport TRANSIT HOTEL offers an advantageous location for travelers, being very close to the airport. It is conveniently accessible by a short walk or a brief taxi ride. This makes it a suitable choice for those with early morning flights or late-night arrivals. The proximity to a bus stop adds to its convenience for transit travelers. Additionally, guests note the peace and quiet of the area and the presence of several nearby shops enhances the overall experience. The precise location is frequently highlighted as a significant benefit, contributing to its appeal as a transient accommodation.
Guests at the KINGS GATE Airport TRANSIT HOTEL have shared a varied range of experiences regarding the rooms. On the positive side, some reviews indicate that the rooms are spacious, clean and comfortable with functioning air conditioning, contributing to a pleasant stay. A few guests have highlighted that some rooms are of high quality and provide a spacious environment.
However, many reviews reveal several issues. A prevalent concern is the cleanliness of the rooms; multiple guests reported dirty conditions, including stained sheets and towels, moldy smells and dirty walls. Basic amenities seem to be lacking as well with reports of missing toiletries, no TV remote, absence of hot water and broken locks contributing to a less satisfactory experience. Additionally, some rooms have been described as poorly designed with small bathrooms and old fixtures. There were also complaints about uncomfortable beds and the overall state of the rooms, which some guests felt didn’t warrant the price charged.
Overall, while there are some positive aspects noted by guests, significant improvements in cleanliness and amenities are necessary to meet the expectations commonly held by travelers.
Guests have expressed mixed impressions regarding the beds at 'KINGS GATE Airport TRANSIT HOTEL'. Some reviews highlight the comfort of the bed, mentioning that the bed was comfy and notably large. However, numerous reviews raise concerns about cleanliness and bed preparation. Common issues include dirty, stale and smelly sheets, as well as the presence of old and torn bedsheets and pillowcases. Complaints about insufficient bedding were also noted, such as a lack of blankets, thin bed coverings and bedsheets with issues like holes and, in one case, mosquitoes. There were also reports of bed bugs, which significantly impacted the sleep experience. Despite these drawbacks, the physical comfort of the bed itself did receive some positive remarks.
The guest reviews for KINGS GATE Airport TRANSIT HOTEL overwhelmingly highlight issues with cleanliness. Nearly all guests found the rooms to be dirty with frequent complaints about smelly and unsanitary conditions. Many described the sheets, towels and bed linens as stained, moldy and riddled with holes and some even reported finding insects in their mattresses. The bathrooms were particularly criticized for being unclean and smelling bad. Dust and dirt seemed pervasive throughout the hotel with mentions of dusty carpets, room walls and even spider webs. Several guests also noted a general state of disrepair, including rotten doors, worn-out carpets and insufficient cleaning practices. One reviewer did mention that the bathrooms had been cleaned properly, but this appears to be an exception rather than the norm. Overall, significant improvements in cleanliness and maintenance are needed to meet even basic standards.
The reviews for the KINGS GATE Airport TRANSIT HOTEL highlight a mixed experience with the staff. On a positive note, guests often commend the staff for being extremely friendly, helpful and caring. Descriptions like amazing, delightful and accommodating are frequently used to describe both the reception staff and the hotel manager, who notably goes out of his way to meet guests' needs and ensure a pleasant stay.
However, the praise for the attentive and friendly staff is countered by several negative experiences. Some guests found the staff to be unprofessional, rude and not adequately trained with instances of poor customer service and a lack of English proficiency. Issues such as staff in casual clothing and an unmaintained lift further tarnish the overall experience.
Despite these drawbacks, the staff's efforts to be accommodating and their friendly demeanor appear to be the standout positive elements of the hotel, according to guest reviews.
The 'KINGS GATE Airport TRANSIT HOTEL' has received critiques focusing on its lack of amenities and overall cleanliness. Many guests noted issues with the hygiene of the rooms, mentioning dirty, musty environments and smelly bedsheets. Basic necessities like slippers for the bathroom and toiletries were missing and the towels and linens provided were stale. Some guests pointed out that the elevator appeared and sounded unsafe. Additionally, there were complaints about the size of the beds and blankets being too small. Overall, it seems that the hotel’s facilities and services do not meet the expectations typically associated with higher-rated accommodations.
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Location
Rooms
However, many reviews reveal several issues. A prevalent concern is the cleanliness of the rooms; multiple guests reported dirty conditions, including stained sheets and towels, moldy smells and dirty walls. Basic amenities seem to be lacking as well with reports of missing toiletries, no TV remote, absence of hot water and broken locks contributing to a less satisfactory experience. Additionally, some rooms have been described as poorly designed with small bathrooms and old fixtures. There were also complaints about uncomfortable beds and the overall state of the rooms, which some guests felt didn’t warrant the price charged.
Overall, while there are some positive aspects noted by guests, significant improvements in cleanliness and amenities are necessary to meet the expectations commonly held by travelers.
Beds
Cleanliness
Staff
However, the praise for the attentive and friendly staff is countered by several negative experiences. Some guests found the staff to be unprofessional, rude and not adequately trained with instances of poor customer service and a lack of English proficiency. Issues such as staff in casual clothing and an unmaintained lift further tarnish the overall experience.
Despite these drawbacks, the staff's efforts to be accommodating and their friendly demeanor appear to be the standout positive elements of the hotel, according to guest reviews.
3 Star
No, KINGS GATE Airport TRANSIT HOTEL doesn't have any pool.
No, a spa isn't available at KINGS GATE Airport TRANSIT HOTEL.
Yes, KINGS GATE Airport TRANSIT HOTEL welcomes dogs.
Yes, parking facilities are available at KINGS GATE Airport TRANSIT HOTEL.
No, KINGS GATE Airport TRANSIT HOTEL doesn't have a gym.
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