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Summary of reviewsThe Ibis Kaunas Centre is highly regarded for several key aspects, making it a popular choice for travelers visiting Kaunas. Its excellent location stands out, strategically placed next to both the bus and train stations, which allows easy access to the city center, airport and nearby attractions like the Žalgiris Arena, Akropolis shopping center and the Old Town.
Guests are generally pleased with the breakfast, noting its inclusion in the accommodation price and the wide variety of options available. The quality and freshness of the food, including hot and cold dishes, are frequently praised, providing a substantial meal to start the day. However, there are occasional mentions of the need for timely refills and a greater variety of vegetarian and vegan options.
Dinner options receive mixed feedback. While the food quality is praised, the menu's limited selection and the restaurant's restrictive operating hours are pointed out as areas needing improvement. Despite tasty offerings, some guests had to find alternative dining options nearby due to the restaurant's closure on weekends and evenings.
Room quality at the Ibis Kaunas Centre appears to vary; while many guests commend the cleanliness, comfort and coziness of the rooms, others mention issues such as the need for refurbishing, better maintenance and improved soundproofing. Cleanliness in the hotel is generally appreciated, but some guests reported inconsistencies with room cleaning and the state of the bathrooms.
Staff performance is consistently highlighted as a positive aspect with numerous reviews commending the friendliness, professionalism and helpfulness of the team. Guests appreciate the staff's willingness to go above and beyond to ensure a pleasant stay.
The free WiFi provided by the hotel is another mixed point with many guests enjoying a fast and reliable connection, while others experience inconsistent quality.
Parking options are an appreciated amenity, though the limited spaces and occasional confusion about parking locations are noted. Nonetheless, the existence of free parking is seen as a significant benefit.
Comfortable beds contribute to many guests' positive experiences, though some find the mattresses too hard or the pillows uncomfortable. Issues with the configuration of beds also arise occasionally.
As a three-star hotel, the Ibis Kaunas Centre meets expectations with good value for money, providing adequate cleanliness and facilities. Guests find the breakfast quality excellent and prices appropriate for the standard offered.
The hotel is also recognized for its accessibility, particularly its proximity to major transport hubs and its accommodations for disabled guests. However, some areas, such as room accessibility and stairs at the entrance, need improvement.
Lastly, the Ibis Kaunas Centre is noted for being dog-friendly, welcoming pets and ensuring a comfortable stay for pet owners and their furry companions, despite the dog fee being considered high by some.
Overall, despite some areas for improvement, the Ibis Kaunas Centre offers a comfortable and convenient stay with numerous positive aspects highly appreciated by its guests. Show more
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Dog Friendly Hotel
Ibis Kaunas Centre is renowned for its dog-friendly atmosphere, making it an ideal choice for travelers with pets. The hotel welcomes dogs with open arms, ensuring that stays with pets are convenient, and the staff is particularly friendly to dogs.
Business Hotel
Ibis Kaunas Centre offers free Wi-Fi, a key amenity for business travelers who require internet access for work. The hotel provides a convenient and comfortable stay for guests.
Accessible Hotel
Ibis Kaunas Centre has received favorable feedback regarding its accessibility and is accessible by foot from nearby transport hubs. The hotel has an elevator and offers rooms designed for accessibility. It also features an accessible underground garage and provides barrier-free access.
Hotel with EV Charging Stations
Ibis Kaunas Centre provides EV charging facilities. It is a practical choice for travelers seeking a central location and essential amenities.
3-Star Hotel
Located in the centre of Kaunas, this hotel is within walking distance to the Old Town and close to the railway and bus station. The hotel is easily accessible to the highway to International Kaunas Airport.
Family Friendly Hotel
Room Types
Standard Double RoomAir-conditioned room with a TV and a bathroom.
Standard Twin RoomAir-conditioned room with a TV and a bathroom.
Superior Double RoomSpacious room with a large bed and en suite shower. It features tea and coffee facilities, free toiletries, slippers, a hairdryer and free WiFi. Comes with complementary mineral water.
Superior Twin RoomThe twin room features a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The twin room provides a tea and coffee maker, a wardrobe, parquet floors, a TV, as well as city views. The unit offers 2 beds.
Guest Reviews
8.2
Very Good
Location
The 'Ibis Kaunas Centre' enjoys widespread acclaim for its excellent location, especially noted for being strategically placed next to both the bus and train stations. This convenience makes it ideal for travelers relying on public transport, offering seamless connections to the airport and easy access to the city center.
Guests appreciate the hotel's proximity to key attractions such as the Žalgiris Arena, the Akropolis shopping center and the Old Town, all within comfortable walking distance. The central position allows for exploring the main promenade and the city's vibrant area of cafes, restaurants and shops effortlessly.
Overall, the location of 'Ibis Kaunas Centre' is seen as perfect for those visiting Kaunas, blending accessibility with the comfort of having essential amenities and sights just a short stroll away.
Breakfast
The breakfast experience at Ibis Kaunas Centre generally receives high praise from guests with many highlighting its excellence and variety. The inclusion of breakfast in the accommodation price is appreciated and numerous reviews mention the wide range of options available, offering something for all tastes. Guests frequently describe the breakfast as delicious, tasty and filling, noting the presence of hot and cold dishes and even special touches like tasty buns, fruits, juices and different types of fish.
Several reviews commend the breakfast as being abundant and rich, ensuring a satisfying meal to start the day. The food's quality and the freshness are recurrently acknowledged, contributing to a pleasant morning experience. Some guests highlight the breakfast as better than typical hotel standards, adding a positive note to their overall stay.
However, a few reviews mention some areas for improvement. Certain items are not always refilled promptly, leading to occasional shortages and some guests felt the variety could be increased, particularly with more vegetarian and vegan options. Additionally, there are mentions of specific preferences, such as a desire for more sweet items or better quality on certain days.
Overall, the breakfast at Ibis Kaunas Centre is largely well-regarded, celebrated for its good quality, range and the satisfactory start it provides to the day, despite some minor critiques.
Dinner
At Ibis Kaunas Centre, guests have shared mixed experiences regarding the dinner options. Many praised the food for being very tasty and highlighted the excellent quality of the beer at the bar. However, the menu has been described as very limited and the selection was found to be poor by some. Despite the delicious offerings, the restaurant ambiance was lacking and the service was occasionally slow.
On the downside, the restaurant's operating hours have caused inconvenience for several guests. Many reported that it was closed during weekends and evenings, leaving them no option but to seek dinner at nearby cafes. Additionally, the cafeteria only serves drinks and alcohol after breakfast, making it challenging to get a tea or a meal within the hotel at certain times. Some guests also found the restaurant to be expensive and the food tasteless.
Overall, while the taste and quality of food at Ibis Kaunas Centre seem to hit the mark, the limited menu, inconsistent service and restrictive operating hours might require guests to consider alternative dining options nearby.
Rooms
The rooms at Ibis Kaunas Centre offer a variety of experiences for guests with cleanliness consistently highlighted as a positive aspect. Many guests found their rooms to be clean, cozy and comfortable, making them suitable for both relaxation and work. Spacious rooms and bathrooms with all necessary amenities were appreciated by several visitors. However, some guests noted the rooms could benefit from refurbishing and maintenance, as well as better soundproofing between rooms.
Comfortable beds were a common praise, though there were mentions of very small beds and a general lack of space in several rooms, making them feel cramped. Issues with room temperature were frequently mentioned with some rooms being too cold or very hot. A number of guests also reported problems with room cleanliness and the state of the bathrooms, including mold and blocked sinks.
The lack of amenities such as refrigerators, coffee makers and sufficient electrical sockets in many rooms was a downside for several reviewers. Additionally, noise from the street or bus station disturbed some guests, highlighting the need for better soundproofing.
Despite these issues, the value offered by the rooms was noted positively with some guests appreciating the basic and minimalistic designs for short stays. With adequate room service management and good cleaning practices, the hotel could significantly enhance the guest experience.
Beds
Many guests at Ibis Kaunas Centre appreciated the overall comfort and cleanliness of the beds and bedding. They frequently described the beds as comfortable and cozy, making for a restful night’s sleep. In terms of bedding, it was often noted as clean and well-maintained, contributing to a pleasant stay.
However, there were some recurring criticisms. Several guests found the mattresses too hard or uncomfortable, leading to an inability to get a good night's sleep. The pillows also received mixed reviews with multiple mentions of them being uncomfortable, either too thin or not firm enough. Some guests also pointed out that the single beds were quite narrow and had a tendency to move, which could disrupt sleep.
There were mentions of logistical issues, such as guests reserving a double bed but receiving two singles pushed together. Additionally, a few reviews highlighted that the bedding appeared to be just changed rather than thoroughly cleaned, which detracted from the overall experience.
Despite these issues, many guests still considered Ibis Kaunas Centre a good option for short stays, praising the polite and helpful staff and the general comfort of the rooms.
Cleanliness
The cleanliness of 'Ibis Kaunas Centre' has garnered mixed reviews from its guests. Many appreciated the hotel's overall cleanliness, highlighting rooms that were consistently described as clean, neat and tidy. Guests often noted that the hotel environment, including the lobby, was very clean and modern, adding to their comfort. Some rooms were praised for being spotless, featuring clean bedding and providing a pleasant stay experience.
However, several reviews pointed to areas needing significant improvement. Common complaints included dusty rooms, dirty bathrooms and unclean shower cabins. Instances of spider webs, mold and grime were noted in both rooms and bathrooms. The cleaning policies and frequency also drew criticism with many guests reporting that rooms were not cleaned during their stay unless specifically requested. Torn towels, broken facilities and an overall lack of thoroughness in cleaning duties were recurring issues.
While many guests found the hotel clean and comfortable, there was a notable need for more consistent and detailed cleaning efforts, particularly in the bathrooms and communal areas.
Staff
At Ibis Kaunas Centre, the staff consistently receive high praise for their friendliness and helpfulness. Guests frequently describe the team as very friendly, polite and attentive, highlighting their supportive and kind nature. The staff's professionalism and efficiency are noted with many reviews mentioning their exceptional customer service, whether in reception or throughout the hotel. Several reviews point out specific instances of staff going above and beyond, such as accommodating early check-outs with packed breakfasts or attempting to resolve issues promptly.
Receptionists, in particular, are often singled out for their politeness and helpful demeanor. Despite a few mentions of inattentive or unmotivated staff, the overall sentiment is overwhelmingly positive regarding the team's responsiveness and willingness to help. The staff's attitude remains welcoming at all hours, ensuring guests feel well cared for during their stay. From the receptionists to the general hotel personnel, reviews celebrate the professional and friendly service that contributes significantly to the pleasant experience at Ibis Kaunas Centre.
Wi-Fi
The WiFi at Ibis Kaunas Centre has garnered mixed reviews from guests. On the positive side, many have praised the internet as good with sufficient speed and some even mentioning it as fast, superfast and reliable. A significant portion of guests enjoyed a strong and fast connection, maintaining high-speed internet throughout their stay. However, some guests reported issues such as a weak or slow signal with a few mentioning that the WiFi was not available or unreliable at times. Despite these occasional drawbacks, guests appreciated the free WiFi provided by the hotel. Overall, while the internet experience at Ibis Kaunas Centre can be positive, it appears to be inconsistent with some variability in connection quality.
Parking
Parking at the Ibis Kaunas Centre has received mixed feedback from guests. On the positive side, the availability of free parking is a significant advantage and some reviewers found the parking lot to be convenient, spacious and secure. The hotel offers private parking behind the building with additional spaces available across the street or in a neighboring hotel's yard, ensuring guests have some parking options.
However, several guests noted challenges and limitations. The parking spaces are often limited and it can be challenging to find an available spot, especially at night or during peak times. Some visitors found the parking area to be small and crowded with additional paid parking being necessary when the hotel’s lot is full. There were also complaints about the clarity of the parking area with several guests mentioning confusion and difficulty locating the designated spots, as well as unclear directions to the parking lot.
Despite these issues, the existence of free parking, albeit limited, is appreciated by many guests. Improvements in signage and expanding the number of spaces could enhance the overall parking experience for visitors.
3 Star
The Ibis Kaunas Centre meets expectations as a three-star hotel, offering very good value for money. Guests highlight that the breakfast quality is great, comparable to that of a higher-rated hotel. Cleanliness is adequately maintained, typical for a hotel in this category. Prices are appropriate for the standard of stay provided. Overall, the facilities and services lived up to guests' expectations for a three-star hotel, making it a good quality choice at its price point.
Accessible
The Ibis Kaunas Centre has received favorable feedback regarding its accessibility, particularly its convenient location near major transport hubs such as the bus and train stations. Guests have highlighted that the hotel is accessible by foot and that the elevator and rooms designed for accessibility ensure a comfortable stay for guests with disabilities. The staff is noted as highly responsive to the needs of disabled guests, enhancing the overall experience.
However, some areas need improvement, specifically regarding room accessibility for handicapped guests and the presence of stairs at the entrance and reception area, which can pose challenges for those with mobility issues or for guests with baby strollers. Despite these drawbacks, the hotel's strategic location and attentive service provide a largely positive experience for travelers seeking accessible accommodations in Kaunas.
Dog Friendly
The Ibis Kaunas Centre is renowned for its dog-friendly atmosphere, making it an ideal choice for travelers with pets. The hotel is pet-friendly, welcoming dogs with open arms and ensuring that stays with pets are convenient. The staff is particularly friendly to dogs, contributing to a comfortable experience for both pet owners and their furry companions. While the dog fee stands at €12 per night, many guests still find the overall pet fees good, although a few feel the fee is rather high. Despite this, many guests have stayed with their dogs without any issues, appreciating the hotel's accommodating nature.
No, Ibis Kaunas Centre doesn't have any pool.
No, a spa isn't available at Ibis Kaunas Centre.
Yes, Ibis Kaunas Centre welcomes dogs.
No, parking facilities aren't available at Ibis Kaunas Centre.