Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsSuper Hotel Saitama Kawagoe receives high praise for its excellent location and accessibility. Nestled along the main road, a mere 4-minute walk from the Honkawagoe Train Station, it sits conveniently between Kawagoe Station and Saitama's historical district. This strategic placement makes it an ideal base for exploring the charming old town, with easy access to shopping streets and a diverse selection of restaurants. The convenience is further enhanced by its proximity to cultural and historical attractions, all contributing to a fulfilling travel experience.
The hotel's breakfast is a standout feature, offering a delightful array of local specialties like sweet potatoes and deep-fried Fukaya negi hot pot. Guests value the early start time and the wide variety of side dishes and breads, ensuring an authentic and satisfying start to their day. The inclusion of breakfast in the room price is seen as excellent value, matching well with the overall quality of amenities.
Rooms at Super Hotel Saitama Kawagoe are noted for their cleanliness and comfort, with amenities designed to maximize the compact space. While some guests mention the rooms are on the smaller side, particularly for those with larger luggage, the spotless condition and well-maintained facilities compensate for any size constraints. A spacious writing desk and upgraded room options add extra appeal, facilitating a comfortable stay for both leisure and work.
Cleanliness is a consistent theme, with guests appreciating the pristine environment and strict hygiene measures throughout the facility. The hot springs receive particular commendation for their cleanliness and relaxing ambiance. Despite minor remarks about some less immaculate areas, the overall standard of cleanliness contributes to a refreshing and comfortable experience.
The staff at Super Hotel Saitama Kawagoe play a crucial role in delivering a warm and welcoming atmosphere. The team is frequently praised for their exceptional service, friendliness, and attentiveness, with staff interactions described as bright and cheerful. Their genuine care ensures that guests' needs are promptly met, enhancing the overall satisfaction of the stay.
Parking amenities provide added convenience for those traveling by car, with free parking available on-site and nearby. Although the main parking area fills quickly, the hotel offers clear instructions for using partner parking lots. While some guests find parking navigation slightly challenging, the overall provision of parking options adds value to their stay.
Families find Super Hotel Saitama Kawagoe accommodating and enjoyable, with offerings such as connected rooms, bunk beds, and engaging activities like a projector room for children. Despite lacking specific amenities dedicated to kids, the family-friendly atmosphere, accompanied by eco-friendly initiatives and amiable staff, makes it a favored choice for families visiting the area.
The bedding receives mixed feedback; while some guests find the beds and pillows comfortable, others express a preference for different options due to comfort variations. Nevertheless, the overall amenities, including a public onsen bath and delicious breakfast, round out a unique and relaxing experience for travelers visiting Kawagoe. Show more
Read review summaries for all categories
Categories
Hotel with Parking
This hotel offers free parking for guests, with both on-site and off-site options available. There are 16 spaces on-site and over 100 spaces at a nearby affiliated parking lot, which is a multi-story parking lot in front of Hon-Kawagoe Station.
Accessible Hotel
The hotel offers wheelchair access, an elevator, and wheelchair-accessible facilities for the convenience of guests.
Family Friendly Hotel
4-Star Hotel
Room Types
Standard Double Room - Non-SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This double room is air-conditioned and has a flat-screen TV with streaming services, an electric kettle, a carpeted floor and heating. The unit has 1 bed.
Double Room - Non-Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room offers air conditioning, an electric kettle, a sofa, a carpeted floor and a flat-screen TV with streaming services. The unit offers 1 bed.
Economy Double RoomThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room offers air conditioning, an electric kettle, a carpeted floor, heating and a flat-screen TV with streaming services. The unit has 2 beds.
Quadruple Room - Non-SmokingThe quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The quadruple room provides air conditioning, an electric kettle, a carpeted floor, heating and a flat-screen TV with streaming services. The unit offers 4 beds.
Superior Double or Twin Room - Non SmokingThe twin/double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin/double room is air-conditioned and has a flat-screen TV with streaming services, an electric kettle, a carpeted floor and heating. The unit has 2 beds.
Small Double Room - Non SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This double room is air-conditioned and features a flat-screen TV with streaming services, an electric kettle, a carpeted floor and heating. The unit offers 1 bed.
Guest Reviews
Location
Super Hotel Saitama Kawagoe boasts a prime location that has garnered positive feedback from its guests. Situated along the main road, the hotel is just a short 4-minute walk from Honkawagoe Train Station and is conveniently placed between Kawagoe Station and the historic district. This positions the hotel as an ideal base for exploring the charming old town of Saitama, which is easily accessible by a brief 1.5 km walk. Guests appreciate the easy access to two nearby train stations, facilitating smooth travel around the area.
The hotel's proximity to shopping streets and a vibrant array of restaurants enhances the convenience factor, allowing guests to effortlessly enjoy meals, shopping, and the local attractions. The nearby shopping district and mall offer options for both leisure and practical needs. The location is noted for being close to the heart of the city, making it easy to immerse in the cultural and historical offerings of Kawagoe.
Though some note the distance to the JR station being slightly farther, the overall sentiment leans towards satisfaction with the strategic placement of the hotel, making it a preferred choice for sightseeing. With additional amenities like parking and a clean environment complemented by cheerful staff and a delicious breakfast made with organic ingredients, the hotel ensures a pleasant stay for its visitors.
Breakfast
A stay at Super Hotel Saitama Kawagoe promises a delightful breakfast experience for guests, consistently praised for its taste and variety. The hotel's breakfast offering includes a wide array of side dishes and breads, with many guests highlighting the outstanding quality of the bread in particular. Notably, the inclusion of local specialties, such as sweet potatoes and deep-fried Fukaya negi hot pot, adds an authentic touch that reflects the regional flavor of Kawagoe.
Breakfast is included in the room price, making it a great value for money. Guests appreciate the early start time of 6:30 am, allowing for a convenient start to the day. The breakfast venue itself is spacious, accommodating various dining preferences, from traditional New Year's dishes to comfort options like delicious scrambled eggs.
Although a few reviews mention minor issues, such as some dishes not being promptly restocked and breakfast ending too early for some, the overall consensus positions the breakfast at Super Hotel Saitama Kawagoe as a standout feature, aligning well with the quality of amenities and the enjoyable hot spring facilities. The balance of abundant choices and local flavors ensures that guests leave satisfied and fueled for their day.
Rooms
Super Hotel Saitama Kawagoe offers guests a consistently clean and comfortable room experience. Despite some comments about the small size of the rooms, particularly when it comes to managing larger luggage, guests appreciate the spotless environment and well-kept amenities. The rooms feature exceptional facilities, including convenient charging gadgets and a notable bathroom, adding value to the compact space. Upgraded rooms provide additional comfort, while a spacious writing desk enhances productivity for those needing to work during their stay. Affordable pricing and attentive service add to the appeal, ensuring a satisfactory visit. For those interested in hot springs, a handy feature allows guests to check the congestion status directly from the room TV, contributing to a relaxing stay at this hotel.
Beds
Super Hotel Saitama Kawagoe offers its guests a sleeping experience that receives mixed reviews. On the positive side, many visitors praise the comfort and spaciousness of the beds, which contribute to a restful night's sleep. The bedding quality is generally regarded as high, with some guests appreciating the Tempur pillows and soft options available, which enhance the overall comfort.
However, opinions on the pillows are divided, with several guests finding them excessively hard or high, affecting their sleep quality. While the firmness of the beds can be a positive surprise for some, others find them too hard, leading to suggestions for more comfortable options. Despite these mixed reviews, a relaxing stay is complemented by additional amenities like a small public onsen bath and delicious breakfast offerings, making it a unique choice for travelers in Kawagoe.
Cleanliness
Super Hotel Saitama Kawagoe consistently impresses guests with its high standards of cleanliness and overall pleasant atmosphere. Many visitors highlight the pristine condition of the facility, including the rooms and public areas. The hotel's hot springs are particularly noted for being clean and relaxing, offering a peaceful escape for travelers. Guests appreciate the sense of cleanliness throughout the establishment, which contributes to a comfortable and refreshing stay.
The convenience of the location is also a point of praise, with guests finding it close to the train station while situated in a quiet area. The combination of cleanliness, thoughtful design, and reinforcement of strict hygiene measures creates a rewarding environment for relaxation and unwinding.
Despite occasional remarks about areas that could use more detailed cleaning, such as dusty corners and certain bathroom areas, the overall impression is that the hotel is well-maintained and tidy. The breakfast is another highlight, with its delicious offerings complementing the hotel's clean and organized atmosphere.
Overall, Super Hotel Saitama Kawagoe manages to provide a clean, comfortable, and well-managed space that meets the expectations of discerning travelers seeking reliability and relaxation.
Staff
Super Hotel Saitama Kawagoe boasts a warm and welcoming atmosphere largely attributed to its exceptional staff. Guests consistently praise the courteous and friendly service provided by all team members, from the front desk to the breakfast venue. The reception staff are noted for their helpfulness and ability to cater to guests with grace and smiles, making each interaction a pleasant experience. The breakfast venue staff enhance the morning experience with their friendliness, while the cleaners contribute to a spotless environment, adding to the overall satisfaction of guests. The attentiveness and accommodating nature of the staff are evident in their prompt and supportive responses, ensuring that guest requests are met with genuine care and kindness. English-speaking skills among the front desk personnel further facilitate a smooth check-in process. Staff interactions are often described as bright and cheerful, bringing an informal feel that adds to the comfort of a stay at the hotel. Although there might be minor hiccups, such as phone response delays, the hotel staff's overall performance makes it clear why guests find their service outstanding and worthy of appreciation.
Parking
Super Hotel Saitama Kawagoe offers a convenient option for travelers who are driving, with parking facilities on the premises and additional arrangements nearby. Guests appreciate the free parking availability and the proximity of a partner parking lot within a short walk. Although the main parking area is limited and can fill quickly, the hotel provides clear instructions for using contracted parking options. The parking lots themselves are noted to be without height restrictions, though some guests find them a bit narrow and challenging to navigate. For those with extra luggage, the affiliated parking may be a bit farther than ideal, which can pose some inconvenience. Despite these minor drawbacks, the provision of free parking, both on-site and with partners, adds value and convenience to a stay at this hotel.
Family
Super Hotel Saitama Kawagoe offers a pleasant experience for families with young children. Families appreciate the connected rooms, which provide convenience and privacy during their stay. The children's delight is evident with the hotel's offerings, such as tasty bread and curry options. They also find joy in using the projector room, which serves as an engaging activity for kids. Practical comforts like the availability of bunk beds and the option to choose pillows add to the appeal. Although there are no specific amenities dedicated solely to children, the general family-friendly atmosphere is evident throughout the hotel. The eco-friendly approach and amiable staff contribute positively to the experience, making it a desirable choice for families visiting Kawagoe. However, some areas may need attention, including more thorough cleaning and accessibility considerations for elderly guests.
No, Super Hotel Saitama Kawagoe doesn't have any pool.
No, a spa isn't available at Super Hotel Saitama Kawagoe.
No, Super Hotel Saitama Kawagoe doesn't allow dogs.
Yes, parking facilities are available at Super Hotel Saitama Kawagoe.
No, Super Hotel Saitama Kawagoe doesn't have a gym.