7,258,491 hotelsin 60 categories
Dog Friendly Hotels with Spa in Kazakhstan
48 HOTELS IN KAZAKHSTANRanking can be influenced by the commissions we receive.
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Info
Summary of reviews
The St. Regis Astana is a luxurious and peaceful hotel located in the heart of a beautiful park with stunning views of the city and river. Guests can indulge in an exceptional breakfast buffet featuring local cuisine, experience immaculate and spacious rooms with high-class furnishings and enjoy an impressive spa and swimming pool. The staff are described as accommodating, friendly and attentive, providing excellent service and making guests feel safe. Families can enjoy the variety of amenities catering to kids and couples can indulge in romantic getaways with private jacuzzi rooms and thoughtful gifts. While some guests have reported minor issues, they were overshadowed by positive comments about the hotel's exceptional service, luxurious atmosphere and comfortable accommodations. Overall, The St. Regis Astana is highly recommended as a top five-star hotel in Kazakhstan.
Categories
Spa
Dog Friendly
Luxury
$
+13
Info
Summary of reviews
The Grand Nur Plaza Hotel receives numerous positive reviews, highlighting various aspects that contribute to a pleasant stay. Located conveniently with easy access to public transportation and nearby shopping centers, the hotel allows guests to explore the area with ease. Although not immediately close to the beach or city center, affordable taxis make travel manageable.
A standout feature among guests is the delicious and abundant breakfast buffet, which many find to be a particularly appealing aspect of their stay. Comfortable beds with crisp linens and clean, well-maintained rooms further enhance the breakfast experience. Despite some minor issues such as inconsistent water pressure, occasional evening water shut-offs and inadequate lighting, guests generally find the accommodations to be satisfactory.
Rooms at the Grand Nur Plaza Hotel are spacious and comfortable, offering a quiet and cosy atmosphere with low road noise. Daily cleaning ensures that rooms remain fresh with new bottles of water provided regularly. The hotel’s commitment to cleanliness is evident through detailed cleaning efforts and reliable housekeeping services, which include daily towel changes and bi-daily thorough cleanings.
While minor concerns such as occasional smells of cigarettes, uncomfortable beds, weak water pressure and plumbing needs have been noted, the overall feedback points to a well-maintained environment. Despite a few reported issues like clogged shower sewers and rooms not being adequately prepared before check-in, the hotel's strong focus on hygiene remains apparent.
The helpful staff and comprehensive breakfast options, coupled with the convenient location and clean, comfortable accommodations, contribute to an overall positive experience at the Grand Nur Plaza Hotel.
A standout feature among guests is the delicious and abundant breakfast buffet, which many find to be a particularly appealing aspect of their stay. Comfortable beds with crisp linens and clean, well-maintained rooms further enhance the breakfast experience. Despite some minor issues such as inconsistent water pressure, occasional evening water shut-offs and inadequate lighting, guests generally find the accommodations to be satisfactory.
Rooms at the Grand Nur Plaza Hotel are spacious and comfortable, offering a quiet and cosy atmosphere with low road noise. Daily cleaning ensures that rooms remain fresh with new bottles of water provided regularly. The hotel’s commitment to cleanliness is evident through detailed cleaning efforts and reliable housekeeping services, which include daily towel changes and bi-daily thorough cleanings.
While minor concerns such as occasional smells of cigarettes, uncomfortable beds, weak water pressure and plumbing needs have been noted, the overall feedback points to a well-maintained environment. Despite a few reported issues like clogged shower sewers and rooms not being adequately prepared before check-in, the hotel's strong focus on hygiene remains apparent.
The helpful staff and comprehensive breakfast options, coupled with the convenient location and clean, comfortable accommodations, contribute to an overall positive experience at the Grand Nur Plaza Hotel.
Categories
Spa
Dog Friendly
Luxury
$
+1
Info
Summary of reviews
The Ritz-Carlton, Astana is an exceptional hotel with top-notch facilities and service that consistently receives high praise from guests. The location is perfect for exploring the city with stunning views of the iconic Bayterek tower and the rooms are well-designed, spacious and clean with great amenities. The breakfast selection is outstanding with delicious options and attentive staff. The staff is noted for their exceptional service and client-oriented approach, going above and beyond to make guests feel welcome and comfortable. The spa is also highly recommended with luxurious amenities and excellent massage services. Overall, The Ritz-Carlton, Astana is a standout, top-notch hotel deserving of the highest praise.
Categories
Spa
Dog Friendly
Sustainability Journey
$
+2
Info
Summary of reviews
SAAD Hotel Astana is lauded for its prime location, placing guests in the heart of Astana near key attractions like Khan Shatyr, shopping centers and restaurants. Its central positioning allows for convenient access to dining, shopping and sightseeing, making it an ideal hub for tourists. Visitors also appreciate the stunning panoramic views available from upper floors, adding to the overall comfort of the stay.
The hotel's breakfast receives significant praise for its wide variety of delicious offerings, including both hot and cold dishes that cater to diverse dietary preferences, such as gluten-free options and Kazakh specialties. While some guests noted repetitiveness in the breakfast menu and occasional issues with food running out, the positive sentiment generally prevails with many describing the breakfast as excellent.
Dinner experiences are equally well-received, especially in the rooftop restaurant offering panoramic views alongside high-quality cuisine. The variety of dining options, from light dinners to hearty meals and the excellent room service are frequently mentioned as highlights. Though some noted higher prices, the overall dining satisfaction remains high with the service and food quality standing out as notable aspects of the stay.
The rooms at SAAD Hotel Astana are described as spacious, comfortable and well-furnished with many highlighting the impressive city views from panoramic windows. Cleanliness and comfort are key positives, though some guests pointed out outdated decor and occasional lapses in room preparation and housekeeping. Despite minor maintenance issues, the rooms are generally appreciated for their comfort and scenic vistas.
Staff at SAAD Hotel Astana receive exceptional praise for their friendliness, professionalism and responsiveness. The English-speaking team is noted for their helpful and courteous attitude, enhancing the guest experience from check-in to check-out. Although there are isolated concerns regarding room cleanliness and check-in efficiency, the overwhelmingly positive reviews of the staff overshadow these issues.
The hotel's spa is highly praised for its excellent facilities, including a spacious swimming pool, sauna, jacuzzi, hammam and Roman bath. Guests enjoy the cleanliness, comfort and extended hours of the spa, making it a cherished part of the hotel experience. Similarly, the gym receives positive feedback for its quality and well-equipped facilities, providing a satisfactory fitness experience for guests.
The pool area is frequently highlighted for its cleanliness, warmth and relaxing atmosphere, adding to the overall appeal of the hotel's amenities. The availability of both free parking and underground parking is appreciated, though occasional limited spaces in the underground parking are noted.
In summary, SAAD Hotel Astana offers a generally positive experience for guests with standout features including its strategic location, excellent breakfast and dinner options, comfortable and spacious rooms and exceptional staff service. The well-maintained spa and fitness facilities further contribute to a pleasant stay, making the hotel a favored choice for both leisure and business travelers in Astana.
The hotel's breakfast receives significant praise for its wide variety of delicious offerings, including both hot and cold dishes that cater to diverse dietary preferences, such as gluten-free options and Kazakh specialties. While some guests noted repetitiveness in the breakfast menu and occasional issues with food running out, the positive sentiment generally prevails with many describing the breakfast as excellent.
Dinner experiences are equally well-received, especially in the rooftop restaurant offering panoramic views alongside high-quality cuisine. The variety of dining options, from light dinners to hearty meals and the excellent room service are frequently mentioned as highlights. Though some noted higher prices, the overall dining satisfaction remains high with the service and food quality standing out as notable aspects of the stay.
The rooms at SAAD Hotel Astana are described as spacious, comfortable and well-furnished with many highlighting the impressive city views from panoramic windows. Cleanliness and comfort are key positives, though some guests pointed out outdated decor and occasional lapses in room preparation and housekeeping. Despite minor maintenance issues, the rooms are generally appreciated for their comfort and scenic vistas.
Staff at SAAD Hotel Astana receive exceptional praise for their friendliness, professionalism and responsiveness. The English-speaking team is noted for their helpful and courteous attitude, enhancing the guest experience from check-in to check-out. Although there are isolated concerns regarding room cleanliness and check-in efficiency, the overwhelmingly positive reviews of the staff overshadow these issues.
The hotel's spa is highly praised for its excellent facilities, including a spacious swimming pool, sauna, jacuzzi, hammam and Roman bath. Guests enjoy the cleanliness, comfort and extended hours of the spa, making it a cherished part of the hotel experience. Similarly, the gym receives positive feedback for its quality and well-equipped facilities, providing a satisfactory fitness experience for guests.
The pool area is frequently highlighted for its cleanliness, warmth and relaxing atmosphere, adding to the overall appeal of the hotel's amenities. The availability of both free parking and underground parking is appreciated, though occasional limited spaces in the underground parking are noted.
In summary, SAAD Hotel Astana offers a generally positive experience for guests with standout features including its strategic location, excellent breakfast and dinner options, comfortable and spacious rooms and exceptional staff service. The well-maintained spa and fitness facilities further contribute to a pleasant stay, making the hotel a favored choice for both leisure and business travelers in Astana.
Categories
Spa
Dog Friendly
Luxury
$
+1
Info
Summary of reviews
The Ritz-Carlton, Almaty is a luxury hotel located in a convenient and picturesque location with spectacular views of the city and mountains. Guests enjoy the hotel's impressive breakfast spread, spacious and stylish rooms and top-notch cleaning services. The staff is friendly and professional, resolving issues quickly. The spa offers excellent services despite some minor setbacks. Overall, the hotel is exceptional and amazing with some guests noting it as one of the best hotels in the world. It is held to high international standards, providing a safe and welcoming experience for guests.
Categories
Dog Friendly
Spa
Luxury
$
+3
Info
Summary of reviews
Novotel Almaty City Center receives high praise for its exceptional location in Almaty's vibrant center, offering easy access to key sights, shopping centers and dining options. Guests appreciate the clean, modern rooms and the attentive, polite staff who contribute to a generally positive experience. The hotel's breakfast is well-received for its variety and quality, though some guests note areas for improvement. Dinners at the hotel's restaurant are also praised with accommodating chefs and a good food selection, despite occasional service lapses.
Rooms, while often described as compact, are noted for their cleanliness and comfort with high housekeeping standards and modern decor. Despite minor concerns about soundproofing and room size discrepancies, the rooms provide a cozy environment with essential amenities. Cleanliness is a strong point with guests consistently complimenting the well-maintained premises and modern design. The hotel's staff are recognized for their professionalism, responsiveness and friendly demeanor, enhancing the overall guest experience.
The free Wi-Fi service receives mixed reviews; however, many guests find it satisfactory and appreciate the high-speed connection. The spa area, while pleasant and featuring a sauna and pool, is considered small but contributes positively to the stay. The gym, despite being narrow and lacking heavy weights, offers a functional fitness environment with friendly staff.
The pool area is highly praised for its cleanliness and comfort, adding value to the stay with its inclusion in the room price. Parking options are appreciated, although some guests find the space limited and occasionally crowded. Families find the hotel accommodating with family-friendly amenities, although room sizes can feel cramped with additional beds.
Overall, Novotel Almaty City Center stands out for its prime location, clean and comfortable accommodations, excellent service and a variety of amenities that cater well to both business and leisure travelers. The hotel meets the high standards expected from the Novotel brand, ensuring a pleasant and convenient stay in the heart of Almaty.
Rooms, while often described as compact, are noted for their cleanliness and comfort with high housekeeping standards and modern decor. Despite minor concerns about soundproofing and room size discrepancies, the rooms provide a cozy environment with essential amenities. Cleanliness is a strong point with guests consistently complimenting the well-maintained premises and modern design. The hotel's staff are recognized for their professionalism, responsiveness and friendly demeanor, enhancing the overall guest experience.
The free Wi-Fi service receives mixed reviews; however, many guests find it satisfactory and appreciate the high-speed connection. The spa area, while pleasant and featuring a sauna and pool, is considered small but contributes positively to the stay. The gym, despite being narrow and lacking heavy weights, offers a functional fitness environment with friendly staff.
The pool area is highly praised for its cleanliness and comfort, adding value to the stay with its inclusion in the room price. Parking options are appreciated, although some guests find the space limited and occasionally crowded. Families find the hotel accommodating with family-friendly amenities, although room sizes can feel cramped with additional beds.
Overall, Novotel Almaty City Center stands out for its prime location, clean and comfortable accommodations, excellent service and a variety of amenities that cater well to both business and leisure travelers. The hotel meets the high standards expected from the Novotel brand, ensuring a pleasant and convenient stay in the heart of Almaty.
Categories
Spa
Dog Friendly
Pool
Heated Pool
Indoor Pool
$
+1
Info
Summary of reviews
The Sheraton Astana Hotel is a new and exceptional five-star hotel that provides a luxurious experience to its guests. Its excellent location in the heart of the city offers beautiful panoramic views of the mosque and Khan Shatyr. The hotel offers delicious and varied breakfast options with excellent coffee and polite waitstaff. The dining options are exceptional with excellent quality finished and new furniture in clean and comfortable rooms. The hotel provides immaculate cleanliness with thorough daily cleaning and is accompanied by a top-notch spa complex, including a pool and saunas and is spotlessly clean and comfortable. The staff is accommodating, attentive and genuinely helpful, providing exceptional service. The hotel is perfect for business travelers, offering international standard facilities and services. Although there were a few hiccups along the way, guests had a positive experience and highly recommend the hotel for families. The Sheraton Astana Hotel stands out as the best five-star accommodation in the city, providing world-class luxury to its guests.
Categories
Spa
Dog Friendly
Luxury
$
+13
Info
Categories
Spa
Dog Friendly
Parking
EV charging stations
$
+4
Info
Categories
Spa
Dog Friendly
Dogs Stay Free
Family
$
+4
Info
Summary of reviews
Park House, nestled within a picturesque pine forest, is celebrated for its enchanting location, providing a serene retreat for nature lovers. Guests frequently laud its superb placement, which offers stunning views of the mountains, lakes and woods, particularly from the hotel's fifth-floor restaurant terrace. The proximity to Lake Shchuchye, just a brief walk away and the hotel's clean, well-maintained grounds enhance the tranquil experience, perfect for activities like hiking, cycling and scenic strolls.
The breakfast at Park House is generally well-received, praised for its rich, diverse buffet with hearty and light options to suit various tastes. Some guests noted occasional inconsistencies, but the majority enjoy a delicious and satisfying start to their day. Dinner at the Terrace restaurant also earns high marks for tasty, reasonably priced cuisine and quick service, despite some reports of long waits and occasional quality issues.
Guest rooms at Park House offer a mix of experiences. Most visitors commend the rooms for their cleanliness, beautiful views and tasteful decoration with all necessary amenities. However, some found the rooms small and occasionally poorly heated or lit with deluxe options receiving higher praise for their spaciousness and comfort. The diligent cleaning staff contribute significantly to maintaining high cleanliness standards throughout the hotel.
The hotel staff are largely recognized for their politeness and attentiveness, significantly enhancing guest experiences. While some noted inconsistencies in service, particularly at reception and in the breakfast restaurant, the overall sentiment is positive. The Wi-Fi service is appreciated for its good speed and reliability, adding to the convenience of modern amenities.
The spa and pool facilities receive mixed reviews. While visitors enjoy amenities like the plunge pool, sauna and hammam, some comment on occasional closures, service disruptions and additional costs. The outdoor heated pool, despite being on the smaller side, is frequently praised for its warmth and cleanliness, making it a favorite for relaxation.
Parking at Park House is generally convenient with ample, free parking available, though some guests found the parking lot a bit small. For families, the hotel is an excellent choice, offering spacious suites, a children's playground, a kids' menu and various activities to keep children entertained.
Overall, Park House is recognized as a cozy, comfortable destination with magical surroundings and a peaceful atmosphere, ideal for a relaxing escape. The positive reviews notably highlight the beautiful location, good breakfast, attentive staff and clean, inviting accommodations. Despite some minor drawbacks, most guests have a pleasant and memorable stay.
The breakfast at Park House is generally well-received, praised for its rich, diverse buffet with hearty and light options to suit various tastes. Some guests noted occasional inconsistencies, but the majority enjoy a delicious and satisfying start to their day. Dinner at the Terrace restaurant also earns high marks for tasty, reasonably priced cuisine and quick service, despite some reports of long waits and occasional quality issues.
Guest rooms at Park House offer a mix of experiences. Most visitors commend the rooms for their cleanliness, beautiful views and tasteful decoration with all necessary amenities. However, some found the rooms small and occasionally poorly heated or lit with deluxe options receiving higher praise for their spaciousness and comfort. The diligent cleaning staff contribute significantly to maintaining high cleanliness standards throughout the hotel.
The hotel staff are largely recognized for their politeness and attentiveness, significantly enhancing guest experiences. While some noted inconsistencies in service, particularly at reception and in the breakfast restaurant, the overall sentiment is positive. The Wi-Fi service is appreciated for its good speed and reliability, adding to the convenience of modern amenities.
The spa and pool facilities receive mixed reviews. While visitors enjoy amenities like the plunge pool, sauna and hammam, some comment on occasional closures, service disruptions and additional costs. The outdoor heated pool, despite being on the smaller side, is frequently praised for its warmth and cleanliness, making it a favorite for relaxation.
Parking at Park House is generally convenient with ample, free parking available, though some guests found the parking lot a bit small. For families, the hotel is an excellent choice, offering spacious suites, a children's playground, a kids' menu and various activities to keep children entertained.
Overall, Park House is recognized as a cozy, comfortable destination with magical surroundings and a peaceful atmosphere, ideal for a relaxing escape. The positive reviews notably highlight the beautiful location, good breakfast, attentive staff and clean, inviting accommodations. Despite some minor drawbacks, most guests have a pleasant and memorable stay.
Categories
Spa
Dog Friendly
Family
$
+7
Info
Categories
Spa
Dog Friendly
Honeymoon
$
+9
Info
Categories
Spa
Dog Friendly
Parking
EV charging stations
$
+5
Info
Summary of reviews
The Altyn-Adam Hotel, located in the heart of old Astana, is praised for its prime location, offering guests convenience and accessibility to the city's vibrant attractions. With the Khan Shatyr shopping and entertainment center nearby, along with essential amenities such as a pharmacy and excellent public transport links, guests have everything they need within walking distance. This ensures an enjoyable experience in exploring city landmarks, lush parks, and cozy spots.
The breakfast service at Altyn-Adam Hotel provides a satisfying start to the day, featuring delicious pastries and hearty options like oatmeal and scrambled eggs. Although the selection may be simple and somewhat repetitive, the inclusion of breakfast in the room price is appreciated, and prompt service enhances guest satisfaction. The clean and timely breakfast offerings allow guests to start their day with energy.
Rooms at the hotel are generally spacious and clean, with comfortable beds and useful amenities that cater to business travelers. While some furnishings may require updating, especially in regard to maintenance concerns like broken door handles and non-functional bathroom locks, overall cleanliness and room tidiness are commendable, making it an acceptable choice for budget-conscious travelers.
Cleanliness throughout the hotel receives mixed reviews, with rooms often described as very clean and stocked with essential linens and toiletries. However, attention to bathroom cleanliness and floor maintenance could further improve guest satisfaction. Despite minor issues, the presence of clean towels and care in certain areas create a mostly positive experience.
The hotel staff stands out for their delightful service, marked by friendliness and politeness. Guests consistently praise the team for contributing to a welcoming atmosphere, with particular commendation for the administrator and breakfast staff. Although minor miscommunications have occurred, they do not deter the overall positive perception of the staff's service excellence.
Free Wi-Fi is offered throughout the establishment, yet guests report inconsistencies in speed and reliability. Each floor has its own access point, but maintaining a stable connection can be challenging. Enhancements in Wi-Fi performance could further elevate the guest experience.
Overall, the Altyn-Adam Hotel offers a comfortable stay with its strategic location, satisfying breakfast, spacious rooms, and attentive staff, making it a favorable choice for travelers visiting Astana's old city center.
The breakfast service at Altyn-Adam Hotel provides a satisfying start to the day, featuring delicious pastries and hearty options like oatmeal and scrambled eggs. Although the selection may be simple and somewhat repetitive, the inclusion of breakfast in the room price is appreciated, and prompt service enhances guest satisfaction. The clean and timely breakfast offerings allow guests to start their day with energy.
Rooms at the hotel are generally spacious and clean, with comfortable beds and useful amenities that cater to business travelers. While some furnishings may require updating, especially in regard to maintenance concerns like broken door handles and non-functional bathroom locks, overall cleanliness and room tidiness are commendable, making it an acceptable choice for budget-conscious travelers.
Cleanliness throughout the hotel receives mixed reviews, with rooms often described as very clean and stocked with essential linens and toiletries. However, attention to bathroom cleanliness and floor maintenance could further improve guest satisfaction. Despite minor issues, the presence of clean towels and care in certain areas create a mostly positive experience.
The hotel staff stands out for their delightful service, marked by friendliness and politeness. Guests consistently praise the team for contributing to a welcoming atmosphere, with particular commendation for the administrator and breakfast staff. Although minor miscommunications have occurred, they do not deter the overall positive perception of the staff's service excellence.
Free Wi-Fi is offered throughout the establishment, yet guests report inconsistencies in speed and reliability. Each floor has its own access point, but maintaining a stable connection can be challenging. Enhancements in Wi-Fi performance could further elevate the guest experience.
Overall, the Altyn-Adam Hotel offers a comfortable stay with its strategic location, satisfying breakfast, spacious rooms, and attentive staff, making it a favorable choice for travelers visiting Astana's old city center.
Categories
Spa
Dog Friendly
Cheap
$
+8
Info
Categories
Spa
Dog Friendly
Parking
EV charging stations
$
+9
Info
Summary of reviews
ArtAstana hotel, situated on the tranquil and accessible right bank of Astana, receives commendable praise for its serene, safe neighborhood and convenient proximity to amenities like supermarkets, pharmacies and public transportation. While the location may not be ideal for those seeking direct access to the city center and main attractions, it proves advantageous for travelers preferring a peaceful atmosphere and strategic positioning close to the train station.
Guests have mixed experiences with the hotel's breakfast. Praises focus on the delicious, diverse, buffet-style setup featuring porridge, pancakes, scrambled eggs and salads. The commendable efforts of the chefs and the personal touch of serving hot breakfasts early are highlighted. However, some guests criticized the repetitive nature, limited choices and temperature of the food, indicating room for improvement in variety and freshness.
The rooms at ArtAstana are generally well-received for their spaciousness and cleanliness. Guests appreciate the comfortable beds, full sets of toiletries, air conditioning and quiet environment conducive to restful nights. Family rooms with multiple beds and other essential amenities also add to the positive experience. Despite occasional issues such as unready rooms upon arrival, broken appliances and unpleasant odors, most visitors find the room quality satisfactory and matching online depictions.
Cleanliness at ArtAstana garners a range of opinions. Many guests find the rooms clean, neat and cozy with fresh bed linens and towels, contributing to a pleasant stay. However, others report inconsistencies in housekeeping, including lingering odors, dirty bathrooms and inadequate cleaning schedules, indicating that improvements in the cleaning services could enhance guest satisfaction.
The hotel's staff, particularly at the reception, receive high marks for their friendliness, attentiveness and professionalism. Guests frequently highlight the efficient check-in process and the helpful, responsive nature of the staff with special mentions for individual team members. This consistent standard of customer service significantly enhances the overall experience at ArtAstana, despite a few isolated incidents of less-than-satisfactory interactions.
Wi-Fi connectivity at ArtAstana is another area with mixed feedback. While some guests appreciate the good internet access, especially on the first floor, others encounter issues with weak signals or unavailable service, suggesting that enhancements in this area would be beneficial.
Regarding the beds, most guests praise the comfort and cleanliness of the bedding with many enjoying the quality of the mattresses. However, inconsistencies in mattress quality, bed sizes and the condition of pillows and sheets are noted, indicating areas for potential improvement to ensure a consistently comfortable sleep experience.
Overall, ArtAstana is recognized for its strategic, tranquil location, spacious rooms, commendable staff and value-for-money breakfast, making it a worthy consideration for travelers seeking a blend of comfort and accessibility, especially for those with specific needs or work commitments nearby.
Guests have mixed experiences with the hotel's breakfast. Praises focus on the delicious, diverse, buffet-style setup featuring porridge, pancakes, scrambled eggs and salads. The commendable efforts of the chefs and the personal touch of serving hot breakfasts early are highlighted. However, some guests criticized the repetitive nature, limited choices and temperature of the food, indicating room for improvement in variety and freshness.
The rooms at ArtAstana are generally well-received for their spaciousness and cleanliness. Guests appreciate the comfortable beds, full sets of toiletries, air conditioning and quiet environment conducive to restful nights. Family rooms with multiple beds and other essential amenities also add to the positive experience. Despite occasional issues such as unready rooms upon arrival, broken appliances and unpleasant odors, most visitors find the room quality satisfactory and matching online depictions.
Cleanliness at ArtAstana garners a range of opinions. Many guests find the rooms clean, neat and cozy with fresh bed linens and towels, contributing to a pleasant stay. However, others report inconsistencies in housekeeping, including lingering odors, dirty bathrooms and inadequate cleaning schedules, indicating that improvements in the cleaning services could enhance guest satisfaction.
The hotel's staff, particularly at the reception, receive high marks for their friendliness, attentiveness and professionalism. Guests frequently highlight the efficient check-in process and the helpful, responsive nature of the staff with special mentions for individual team members. This consistent standard of customer service significantly enhances the overall experience at ArtAstana, despite a few isolated incidents of less-than-satisfactory interactions.
Wi-Fi connectivity at ArtAstana is another area with mixed feedback. While some guests appreciate the good internet access, especially on the first floor, others encounter issues with weak signals or unavailable service, suggesting that enhancements in this area would be beneficial.
Regarding the beds, most guests praise the comfort and cleanliness of the bedding with many enjoying the quality of the mattresses. However, inconsistencies in mattress quality, bed sizes and the condition of pillows and sheets are noted, indicating areas for potential improvement to ensure a consistently comfortable sleep experience.
Overall, ArtAstana is recognized for its strategic, tranquil location, spacious rooms, commendable staff and value-for-money breakfast, making it a worthy consideration for travelers seeking a blend of comfort and accessibility, especially for those with specific needs or work commitments nearby.
Categories
Spa
Dog Friendly
Honeymoon
$
+9
Info
Categories
Spa
Dog Friendly
Family
$
+12
Info
Categories
Spa
Dog Friendly
Family
$
+7
Info
Summary of reviews
Medeu enjoys a prime location in the city's heart, allowing guests easy access to key attractions such as the central park and the waterfront. Visitors benefit from a plethora of nearby amenities, including shopping centers, pharmacies and charming cafes, which contribute to its high regard for accessibility and convenience.
Breakfast at Medeu is a generally positive experience with many praising its delicious taste and variety. The buffet-style setup caters to diverse preferences with standout items like pancakes and rice meatballs receiving special mentions. Despite some criticisms regarding a lack of diversity and occasional issues with coffee quality and food temperature, the breakfast offerings are ample enough to start the day well.
The hotel rooms are a highlight, often described as spacious, clean and beautifully designed. Guests appreciate the large room sizes, luxurious bathrooms and exquisite furniture made of quality materials. Comfort is emphasized with comfortable beds, good pillows and convenient workspaces enhancing the stay. Added amenities like minibars, bathroom essentials and scenic views further enrich the experience, making the rooms a sanctuary of comfort and elegance.
Cleanliness at Medeu is commendable with well-maintained rooms and pristine common areas meeting guest expectations. While there were occasional minor lapses, the general sentiment indicates a strong commitment to maintaining a high level of hygiene and orderliness, providing a comfortable and inviting environment.
The staff at Medeu generally receive positive feedback for their friendliness, attentiveness and professionalism. Many guests found the administrators and reception staff particularly helpful and efficient. However, some reviews highlight inconsistencies with a need for retraining and improved attitudes in certain instances. Overall, the positive interactions with the hotel personnel significantly enhance the guest experience.
Parking is another convenience offered by Medeu with spacious and secure parking spots located on the hotel premises. Despite minor remarks about the entrance, the ease of access and added security provide peace of mind for those traveling by car, complemented by scenic views of mountains and lunar ridges.
Families will find Medeu accommodating with spacious rooms and family-oriented services that cater to the needs of all guests, including the youngest ones. The pleasant atmosphere and thoughtful amenities ensure an enjoyable stay for families, even though the lively sounds of children at play are to be expected.
Lastly, the comfort of the beds at Medeu is frequently praised. Guests report a restful night's sleep on large, wide mattresses described as wonderfully comfy and accompanied by plenty of pillows. Cleanliness and upkeep of bedding further enhance the sleep quality, confirming that a comfortable, restful night's sleep is a hallmark of Medeu.
In summary, Medeu excels in its location, room quality, cleanliness and overall comfort, making it a top choice for travelers seeking convenience, elegance and a welcoming environment.
Breakfast at Medeu is a generally positive experience with many praising its delicious taste and variety. The buffet-style setup caters to diverse preferences with standout items like pancakes and rice meatballs receiving special mentions. Despite some criticisms regarding a lack of diversity and occasional issues with coffee quality and food temperature, the breakfast offerings are ample enough to start the day well.
The hotel rooms are a highlight, often described as spacious, clean and beautifully designed. Guests appreciate the large room sizes, luxurious bathrooms and exquisite furniture made of quality materials. Comfort is emphasized with comfortable beds, good pillows and convenient workspaces enhancing the stay. Added amenities like minibars, bathroom essentials and scenic views further enrich the experience, making the rooms a sanctuary of comfort and elegance.
Cleanliness at Medeu is commendable with well-maintained rooms and pristine common areas meeting guest expectations. While there were occasional minor lapses, the general sentiment indicates a strong commitment to maintaining a high level of hygiene and orderliness, providing a comfortable and inviting environment.
The staff at Medeu generally receive positive feedback for their friendliness, attentiveness and professionalism. Many guests found the administrators and reception staff particularly helpful and efficient. However, some reviews highlight inconsistencies with a need for retraining and improved attitudes in certain instances. Overall, the positive interactions with the hotel personnel significantly enhance the guest experience.
Parking is another convenience offered by Medeu with spacious and secure parking spots located on the hotel premises. Despite minor remarks about the entrance, the ease of access and added security provide peace of mind for those traveling by car, complemented by scenic views of mountains and lunar ridges.
Families will find Medeu accommodating with spacious rooms and family-oriented services that cater to the needs of all guests, including the youngest ones. The pleasant atmosphere and thoughtful amenities ensure an enjoyable stay for families, even though the lively sounds of children at play are to be expected.
Lastly, the comfort of the beds at Medeu is frequently praised. Guests report a restful night's sleep on large, wide mattresses described as wonderfully comfy and accompanied by plenty of pillows. Cleanliness and upkeep of bedding further enhance the sleep quality, confirming that a comfortable, restful night's sleep is a hallmark of Medeu.
In summary, Medeu excels in its location, room quality, cleanliness and overall comfort, making it a top choice for travelers seeking convenience, elegance and a welcoming environment.
Categories
Spa
Dog Friendly
Dogs Stay Free
Family
Categories
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