Kostanay, Баймагамбетова 166 А53.216795,63.630718(Show on Map)
9.2
Excellent
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+5 Photos
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Medeu enjoys a prime location in the city's heart, allowing guests easy access to key attractions such as the central park and the waterfront. Visitors benefit from a plethora of nearby amenities, including shopping centers, pharmacies and charming cafes, which contribute to its high regard for accessibility and convenience.
Breakfast at Medeu is a generally positive experience with many praising its delicious taste and variety. The buffet-style setup caters to diverse preferences with standout items like pancakes and rice meatballs receiving special mentions. Despite some criticisms regarding a lack of diversity and occasional issues with coffee quality and food temperature, the breakfast offerings are ample enough to start the day well.
The hotel rooms are a highlight, often described as spacious, clean and beautifully designed. Guests appreciate the large room sizes, luxurious bathrooms and exquisite furniture made of quality materials. Comfort is emphasized with comfortable beds, good pillows and convenient workspaces enhancing the stay. Added amenities like minibars, bathroom essentials and scenic views further enrich the experience, making the rooms a sanctuary of comfort and elegance.
Cleanliness at Medeu is commendable with well-maintained rooms and pristine common areas meeting guest expectations. While there were occasional minor lapses, the general sentiment indicates a strong commitment to maintaining a high level of hygiene and orderliness, providing a comfortable and inviting environment.
The staff at Medeu generally receive positive feedback for their friendliness, attentiveness and professionalism. Many guests found the administrators and reception staff particularly helpful and efficient. However, some reviews highlight inconsistencies with a need for retraining and improved attitudes in certain instances. Overall, the positive interactions with the hotel personnel significantly enhance the guest experience.
Parking is another convenience offered by Medeu with spacious and secure parking spots located on the hotel premises. Despite minor remarks about the entrance, the ease of access and added security provide peace of mind for those traveling by car, complemented by scenic views of mountains and lunar ridges.
Families will find Medeu accommodating with spacious rooms and family-oriented services that cater to the needs of all guests, including the youngest ones. The pleasant atmosphere and thoughtful amenities ensure an enjoyable stay for families, even though the lively sounds of children at play are to be expected.
Lastly, the comfort of the beds at Medeu is frequently praised. Guests report a restful night's sleep on large, wide mattresses described as wonderfully comfy and accompanied by plenty of pillows. Cleanliness and upkeep of bedding further enhance the sleep quality, confirming that a comfortable, restful night's sleep is a hallmark of Medeu.
In summary, Medeu excels in its location, room quality, cleanliness and overall comfort, making it a top choice for travelers seeking convenience, elegance and a welcoming environment.
Categories
Family
Medeu features a garden, shared lounge, a terrace and restaurant. This makes it a suitable option for families looking for a relaxing stay.
Dog Friendly
This hotel is listed as dog-friendly.
Dogs Stay Free
Parking
This hotel offers a convenient car park located on its premises. Guests have noted the parking spots are spacious and very convenient, making the parking process straightforward and hassle-free.
Spa
Pool
Heated Pool
Indoor Pool
Business
4 Star
Dogs Stay Free
Indoor Pool
Heated Pool
Room Types
Standard Single Room with ShowerProviding free toiletries and bathrobes, this single room includes a private bathroom with a bath, a shower and a hairdryer. The single room provides air conditioning, soundproof walls, a minibar, executive lounge access and a flat-screen TV with cable channels. The unit offers 1 bed.
Superior Single RoomProviding free toiletries and bathrobes, this single room includes a private bathroom with a bath, a shower and a bidet. This single room is air-conditioned and features a flat-screen TV with cable channels, soundproof walls, a minibar and executive lounge access. The unit offers 1 bed.
Deluxe Double RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious double room offers air conditioning, soundproof walls, a minibar, executive lounge access, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Superior Twin RoomFeaturing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a minibar and executive lounge access. The unit has 2 beds.
Family RoomFeaturing free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a bidet. The spacious family room features air conditioning, soundproof walls, a minibar, executive lounge access, as well as a flat-screen TV with cable channels. The unit has 3 beds.
One-Bedroom ApartmentThis apartment provides a hot tub. This spacious apartment comprises 1 bedroom, a seating area and 1 bathroom with a bath and a shower. This apartment is air-conditioned and features a flat-screen TV with cable channels, soundproof walls, a minibar and executive lounge access. The unit offers 1 bed.
Guest Reviews
9.2
Excellent
Review Summaries
Location
Situated in the heart of the city, Medeu boasts an excellent and convenient location for guests. This central positioning places it in close proximity to various key attractions, including the central park and the waterfront. Visitors will appreciate the convenience of having numerous shopping centers, pharmacies and charming cafes within walking distance. Medeu's location is highly regarded for offering both accessibility and easy exploration of the city's vibrant surroundings.
Breakfast
If you find yourself staying at the Medeu, you'll experience breakfast that ranges from decent to very good with some highlights in between. Most praise the breakfast for its delicious taste and variety, featuring a buffet-style setup where you can find options that cater to diverse preferences. The quality of service adds to the positive breakfast experience with particular favorites like pancakes and rice meatballs earning special mentions.
However, there are some noticeable criticisms. Many guests feel the breakfast lacks diversity and can become monotonous over time. While the coffee machine is appreciated, the quality of the coffee itself doesn't impress everyone. For some, the breakfast offerings were not up to the expected 4-star hotel standard with occasional mentions of food cooling down if you arrive late.
Despite these mixed reviews, if you’re not too particular and just need a good start to your day, Medeu’s breakfast has enough variety and taste to hit the spot.
Rooms
The Medeu hotel garners high praise from guests for its rooms, which are consistently described as spacious, clean and beautifully designed. Visitors appreciate the vastness of the rooms, often emphasizing their unusually large size, which includes separate lounge sections and luxurious bathrooms equipped with both bathtubs and shower cabins. The furniture is noted as exquisite and made of quality materials, providing a comfortable and elegant atmosphere.
Comfort is key at Medeu with guests highlighting the comfortable beds, good pillows and the overall coziness of the rooms. The presence of convenient workspaces, including tables and outlets, caters to those needing to catch up on work during their stay. Additionally, amenities such as minibars, bathroom essentials and views from the windows add to the positive experience.
Guests also commend the cleanliness and quietness of the rooms, ensuring a restful and pleasant stay. The thoughtful design and added touches, like balconies and beautiful terraces, enhance the overall appeal. All in all, Medeu's rooms with their ample space and luxury feel, provide a high-quality accommodation option praised by travelers who prefer comfort and elegance.
Beds
If you're traveling to 'Medeu' and comfort is a priority, you'll be pleased with the accommodations, particularly the beds. Guests consistently praise the comfort of the beds, noting that they are large, wide and very conducive to a restful night's sleep. The mattresses are described as wonderful, comfy and sometimes even super soft, ensuring that you'll wake up refreshed. There are also plenty of pillows with different firmness levels to suit various preferences. Additionally, the cleanliness of the bedding and the overall upkeep of the bed frames and mattresses seem to be in top order. Even though the rooms may be basic, the comfort-level of the beds more than makes up for it. Whether you're sleeping on a standard mattress or a comfortable air mattress, rest assured that a good night’s sleep awaits you at 'Medeu'.
Cleanliness
During my recent stay at Medeu, I was impressed by the overall level of cleanliness and coziness. From the moment I stepped into my room, it was clear that cleanliness was a priority. The room was beautifully maintained with clean carpets and well-kept plumbing. Everything about the space—from the bathroom to the cozy corners—was spotless and inviting.
A consistent theme throughout the various reviews was the recurring mention of clean and comfortable rooms. Whether it was the spaciousness or the quiet ambiance, the rooms consistently met guest expectations. I'm pleased to share that I, too, found my room to be both clean and comfortable, making it a true sanctuary during my stay.
Though there were a few minor issues, such as some overlooked balcony trash and occasional lapses in room cleaning, these instances seemed to be outliers rather than the norm. The majority of guests, myself included, found no complaints regarding the quality of the services provided.
In sum, Medeu stands out for its dedication to maintaining a clean and orderly environment, making it a reliable choice for those seeking a comfortable and hygienic stay.
Staff
During my stay at Medeu, I noticed quite a mix of experiences regarding the hotel's staff. On the positive side, many guests have praised the staff for being very friendly, attentive and competent. The administrators were particularly noted for their ability to resolve any issues promptly and efficiently. The reception desk staff were frequently described as friendly, professional and welcoming, offering a warm reception upon arrival.
Additionally, several reviews highlighted the staff's helpfulness and responsiveness with guests appreciating their polite and efficient service. Words like amazing, friendly and polite were often used to describe their interactions with the hotel personnel, suggesting a generally positive experience with the hotel's service team.
However, it's worth mentioning that not all reviews were glowing. Some guests felt the staff were in need of retraining and did not find them particularly friendly or welcoming. There were mentions of a need for improvement in overall staff attitude and service quality, indicating some inconsistencies in guest experiences.
In conclusion, while there are areas for improvement, many guests found the staff at Medeu to be friendly and highly professional, contributing positively to their stay.
Parking
Medeu boasts a convenient car park with easy access, ensuring guests find the parking process straightforward and hassle-free. The parking is located on the hotel premises, adding an extra layer of convenience for visitors. Many reviewers noted the spacious and very convenient parking spots, offering added comfort and security for those traveling by car. Despite one comment about the entrance not being so convenient, the overall sentiment regarding the parking facilities remains positive. Furthermore, guests also appreciated the hotel's location, which provides scenic views of the mountains and lunar ridges, adding to the overall appeal of staying at Medeu.
Family
At Medeu, families with children will find a welcoming and well-equipped environment. The spacious rooms come with all the necessary amenities, ensuring that even the youngest guests are catered to. The hotel offers a family-oriented space and services that allow for enjoyable get-togethers. Whether you're planning a short stay or an extended visit, families can have a good time here, thanks to the thoughtful family services and pleasant atmosphere. However, be prepared for the lively sounds of children at play.
FAQ
Yes, Medeu has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
