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Summary of reviewsHampton Inn & Suites Kelowna in British Columbia, Canada, garners high praise from guests for numerous aspects of their stay, particularly emphasizing convenience, comfort and cleanliness. Strategically located directly across from Kelowna Airport, the hotel proves ideal for travelers with early morning flights or late-night arrivals. Its proximity to the University of British Columbia Okanagan (UBCO) further enhances its appeal. Though a bit distant from downtown Kelowna, the hotel provides easy access to shopping centers, restaurants and local attractions, all within walkable distances. The free shuttle service to the airport is an added convenience, making it a prime choice for travelers.
Guests frequently commend the hotel’s breakfast offerings, which consistently exceed expectations. The complimentary breakfast includes a varied selection of items, such as sausages, bacon and fresh fruit and even offers options for those with dietary restrictions. The breakfast area is praised for its cleanliness and organization, contributing to a satisfying start to the day.
Dinner options are also well-regarded with the nearby Gulfstream restaurant at the Four Points hotel receiving positive feedback for its meals and excellent service. Room service is generally praised for its efficiency, although some guests expressed a desire for an on-site restaurant. Nonetheless, the available dining options are sufficient and contribute to an enjoyable dining experience.
The rooms at Hampton Inn & Suites are highly appreciated for their spaciousness, modern decor and cleanliness. Guests frequently mention the comfortable beds, well-maintained bathrooms and overall quiet environment, all of which contribute to a restful and pleasant stay. The hotel’s facilities, including the fitness center and indoor pool, receive positive reviews for their cleanliness and maintenance, providing additional amenities for guests to enjoy.
Cleanliness stands out as a significant strength, consistently highlighted by guests who describe the entire facility as spotless. The hotel's meticulous attention to hygiene extends from the rooms to the common areas, ensuring a pristine environment throughout.
The staff at Hampton Inn & Suites receives exceptional praise for their friendliness, professionalism and attentiveness. Guests find the front desk team and other staff members to be courteous and helpful, often noting their positive and cheerful demeanor. Exceptional service and personal touches, such as remembering special occasions, enhance the overall guest experience.
While the free wifi can be hit or miss with some guests experiencing slow connections, the hotel staff are helpful in resolving any issues. Additionally, the 24/7 gym and well-maintained pool offer guests opportunities for relaxation and exercise, further enhancing their stay.
Parking is another aspect positively reviewed by guests, who appreciate the ample, well-lit parking areas and the convenient location close to the airport. The availability of long-term parking at reasonable rates adds security and peace of mind for travelers.
Families find the hotel to be an excellent choice with spacious rooms and activities that cater to children. The complimentary breakfast, special treats and the experience of watching planes from the rooms are particularly enjoyed by young guests.
In summary, Hampton Inn & Suites Kelowna excels in providing a clean, comfortable and modern stay, earning high praise for its strategic location, exemplary service, excellent breakfast and well-maintained facilities. It stands out as a top choice for travelers seeking convenience and comfort in Kelowna. Show more
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Hotel near Golf Courses
Located just 1 kilometer from the Okanagan Golf Club, this hotel offers a complimentary shuttle service to the golf course. It also provides specific golf packages that include rounds at Shadow Ridge, Okanagan Golf Club, and Sunset Ranch.
Hotel near Ski Resorts
Provides a comfortable stay with amenities suitable for skiers, including complimentary breakfast and potentially ski storage. Its proximity to Kelowna Airport and major routes makes it a convenient base for accessing Big White Ski Resort.
Dog Friendly Hotel
This hotel welcomes medium-sized dogs with a weight limit of 110 pounds and a nightly pet charge. It offers amenities like complimentary private parking, free WiFi, and a 24-hour airport shuttle service.
Hotel with Free Wi-Fi
This hotel offers free Wi-Fi. It is located near Kelowna International Airport and provides comfortable accommodations suitable for both short and extended stays.
Business Hotel
While specific business amenities are not detailed in the provided context, Hampton Inn & Suites hotels generally offer business-friendly amenities such as meeting rooms, free Wi-Fi, and business centers.
Hotel with Parking
This hotel provides on-site self-parking for a daily fee. It is located close to Kelowna International Airport and UBC Okanagan.
EV charging stations
Accessible Hotel
Hampton Inn & Suites Kelowna offers wheelchair accessible rooms and public areas, along with elevators. The hotel provides facilities for both the hearing and vision impaired, and accessible rooms with roll-in showers are available. A phone accessibility kit is also offered.
3-Star Hotel
This hotel is highly recommended by guests and offers a smooth check-in/check-out process. It is also couple-friendly and provides a comfortable stay. Many food options are within walking distance, and the hotel offers a 3:30 am airport shuttle with a to-go breakfast box.
Hotel with Indoor Pool
This hotel features an indoor pool and a hot tub, offering essential amenities for guests seeking indoor swimming and relaxation during their stay.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Hotel with Gym
Room Types
King Suite - Non-SmokingThe suite provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a TV with cable channels.
King Suite with Roll-In Shower - Accessible/Non-SmokingThe suite offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a TV with cable channels.
King RoomThis quadruple room is air-conditioned and has a TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit has 1 bed.
King Room - Hearing Access/Non-SmokingThe spacious double room offers air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a TV with cable channels. The unit offers 1 bed.
King Room with Sofa Bed - Non-SmokingThe air-conditioned quadruple room provides a TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box. The unit offers 1 bed.
Queen Studio Suite with Two Queen Beds - Non-SmokingThe studio features air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a TV with cable channels. The unit has 2 beds.
Queen Room with Two Queen BedsThis quadruple room is air-conditioned and features a TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit offers 2 beds.
Queen Room with Two Queen Beds - Hearing Access/Non-SmokingThe air-conditioned quadruple room offers a TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit offers 2 beds.
Guest Reviews
8.8
Excellent
Location
Hampton Inn & Suites Kelowna in British Columbia offers an exceptionally convenient location, especially for travelers flying through Kelowna Airport. The hotel is situated directly across from the airport, making it ideal for early morning departures or late-night arrivals. It also provides a free shuttle service to the airport, which many guests have found extremely useful.
The proximity to the University of British Columbia Okanagan (UBCO) adds to the hotel's appeal, making it a great choice for those visiting the campus. While the hotel is a bit far from downtown Kelowna, it offers easy access to major highways and local amenities such as shopping centers, restaurants and the Kangaroo Creek Farm, which is only a few minutes' drive away.
In addition to its strategic location, guests frequently praise the hotel's cleanliness, modern decor and excellent hot breakfast offerings. The area is very accessible with walkable distances to Starbucks, grocery stores, pharmacies and popular eateries, providing a comfortable and hassle-free stay. Overall, Hampton Inn & Suites Kelowna stands out as a prime choice for travelers valuing convenience, especially those with plans centered around the airport or UBCO.
Breakfast
The breakfast at Hampton Inn & Suites Kelowna, British Columbia, receives high praise from guests, consistently exceeding expectations. Visitors appreciate the complimentary nature of the breakfast, including a substantial and varied selection with hot food options such as sausages, hash browns and bacon. Many highlighted the wide range of choices available, from basic continental items like toast and bagels to healthier options, including fresh fruit. The breakfast frequently receives commendations for being ample, fresh and delicious with standout items like the waffle maker earning special mention.
Although some found the breakfast adequate or average, the majority of reviews describe it as excellent, fantastic and even amazing. Guests were particularly pleased with the breakfast's inclusivity, offering options for dietary restrictions and early grab-and-go boxed breakfasts for those on the move. The breakfast area is noted for being spacious, clean and well-organized with attentive and polite staff enhancing the overall experience. Despite occasional comments about crowdedness or minor supply shortages, guests widely agree that the breakfast service provided great value and convenience, comparable or superior to other hotels in the chain.
Dinner
Guests consistently mention the convenience of having dining options next door to the Hampton Inn & Suites Kelowna, particularly praising the Gulfstream restaurant at the Four Points hotel. The Gulfstream is frequently highlighted for its outstanding meals, drinks and excellent service, making it a popular choice among visitors. Guests also appreciate the variety and quality of the nearby restaurants, noting the ease of access within walking distance. Room service is available and generally well-regarded for its quick and excellent service, although there are occasional exceptions. Despite some guests expressing a desire for an on-site restaurant, the consensus is that the nearby dining options sufficiently complement the hotel's offerings, providing a pleasant and satisfying dining experience.
Rooms
The rooms at the Hampton Inn & Suites Kelowna in British Columbia receive high praise for being exceptionally spacious, clean and comfortable. Guests frequently highlight the large, airy rooms, which are perfectly suited for both short-term and extended stays. Modern amenities and well-appointed decor contribute to an overall sense of comfort and convenience. Many reviews mention the cleanliness of the rooms, often describing them as immaculate or spotless. The bathrooms are similarly commended for their size and upkeep with several guests noting their modern fixtures and sparkling cleanliness. The beds are consistently described as comfortable, contributing to a restful stay. Upgrades to suites and rooms with king-sized beds also add to the positive experiences reported by guests. Despite a few mentions of dim lighting, the overall consensus is that the rooms are well-maintained, quiet and provide a pleasant environment for travelers.
Beds
The reviews of Hampton Inn & Suites Kelowna consistently highlight the comfort and cleanliness of the hotel's beds. Guests frequently describe the beds as very comfortable, soft and even amazing. Reviews often mention clean and crisp bed linens, adding to the overall comfort. Additionally, the rooms are noted for being spacious, clean and providing cozy bedding.
A few guests found the beds either a little too soft or not quite to their liking, mentioning softness or sagging issues. However, the overwhelming consensus leans towards a positive experience with many guests praising the beds for providing a restful night's sleep. Overall, the beds at Hampton Inn & Suites Kelowna contribute significantly to a pleasant and comfortable stay.
Cleanliness
Nestled in the scenic Kelowna, British Columbia, Hampton Inn & Suites has consistently impressed guests with its remarkable cleanliness. Travelers appreciate the hotel’s meticulous attention to hygiene and upkeep, frequently describing the facility as very clean and spotless. Guests are particularly fond of the clean, spacious rooms that not only meet but often exceed expectations with many highlighting the well-maintained bathrooms and modern amenities.
A recurring theme in the reviews is the impeccable condition of both the rooms and the common areas, reflecting the high standards of the establishment. The hotel is often noted for being quiet and comfortable, providing a serene environment for relaxation. The proximity to the airport is another advantage frequently mentioned by visitors, making it a convenient choice without compromising on cleanliness or comfort.
The staff's dedication to maintaining a pristine environment is evident with guests frequently mentioning the immaculate condition of the hotel. The combination of cleanliness and modern facilities contributes to the overall positive experience, making it a standout choice for those visiting Kelowna.
In summary, Hampton Inn & Suites Kelowna excels in providing a clean, comfortable and modern stay, earning high praise from guests for its outstanding cleanliness and well-maintained facilities.
Staff
Hampton Inn & Suites in Kelowna, British Columbia, boasts an exceptional team of staff members who consistently receive high praise for their friendliness, helpfulness and professionalism. Guests frequently highlight the staff's courteous and kind nature with the front desk team often being mentioned for providing superb customer service. The accommodating and attentive nature of the staff, from the front desk to housekeeping and the restaurant, creates a welcoming atmosphere for all visitors.
Many reviews emphasize the hotel's commitment to excellent service with staff going above and beyond to ensure guests have a comfortable and pleasant stay. This includes remarkable personal touches, such as remembering special occasions like birthdays. The team’s efficiency and skill are appreciated, contributing to the overall positive experience of guests.
Staff members like Stephanie and Ravi at the front desk are noted for their helpful nature and positive attitude, embodying the high standards of service that the hotel upholds. The hospitality displayed by the entire staff, including the happy and cheerful demeanor of employees across various departments, greatly enhances the guest experience.
Overall, the Hampton Inn & Suites in Kelowna is renowned not only for its clean and comfortable accommodations but also for the exemplary service provided by its dedicated staff, making it a top choice for travelers seeking a friendly and attentive hotel experience.
Wi-Fi
The wifi experience at Hampton Inn & Suites Kelowna receives mixed reviews. Guests have noted that the hotel provides free wifi with no password required, which adds to the convenience. Some have mentioned that the internet was good and worked fine in their rooms. However, there were instances when the wifi was described as slow, weak and occasionally disconnected. The front desk staff were commended for being helpful with any internet issues and efforts were made to fix problems with connecting to the wifi. It's worth noting that a general internet outage during one weekend might have affected some guests' experiences. Overall, the hotel ensures accessible and complimentary wifi, but the quality can vary.
Gym
The Hampton Inn & Suites in Kelowna, British Columbia, is frequently praised for its fitness amenities. The gym, often referred to as the fitness center or fitness room, is highlighted as being well-maintained, ensuring a pleasant workout experience. Guests appreciate the gym's adequate size and its range of equipment, allowing for comprehensive exercise routines. Additionally, the gym's 24/7 availability provides flexibility for travelers needing to fit in a workout at any time. This attention to detail in maintaining the fitness facility seems to consistently meet guests' expectations, contributing to their overall positive stay.
Pool
The pool at the Hampton Inn & Suites in Kelowna, British Columbia, receives notably positive feedback from guests. Words like great, nice and lovely are frequently used, indicating a high level of satisfaction. Families particularly appreciate the pool, highlighting that the kids enjoyed it and found it to be a fun activity. Cleanliness is a standout feature with numerous mentions of the pool being clean and well-maintained. The indoor pool is often described as a welcome respite from the Okanagan heat and a relaxing spot post-flight. Additionally, the hot tub area complements the pool facilities, adding to the overall guest experience. However, some guests did mention that the pool was too cold, which could be a point for potential improvement. Despite a few concerns about temperature and size, the pool area earns high marks for providing enjoyable and refreshing moments during stays.
Parking
Hampton Inn & Suites in Kelowna, British Columbia, offers a generally positive parking experience for its guests. The hotel provides a well-lit, ample parking area with plenty of space, ensuring that guests usually have no issues finding a spot. Many reviews highlight the convenience and accessibility of the parking, particularly appreciating the location's proximity to the airport. This makes the hotel an ideal choice for travelers looking for easy airport access.
The parking options include long-term parking in a separate fenced lot available at a good rate, which adds a sense of security for those requiring extended stays. Guests appreciate the availability of free parking outside the hotel as an added benefit. Despite a few mentions of parking being full or narrow, overall, the reviews reflect satisfaction with the parking amenities, supported by additional features like a free airport shuttle.
Family
The Hampton Inn & Suites in Kelowna, British Columbia, offers a variety of activities and amenities that make it a fantastic choice for families traveling with kids. The hotel rooms are a good size, well-suited for small families and even larger groups like a family of six. The staff is notably attentive and courteous, making special efforts such as offering a special egg omelet for a lactose-free child and even providing birthday surprises like cards and chocolates.
The breakfast experience is a hit with families, offering convenient breakfast-to-go boxes and a range of tasty options that both kids and adults enjoy. Notably, the kids seem to have a blast making their waffles, adding a fun and interactive element to their morning meal. There are also thoughtful conveniences like a complimentary shuttle service for early drop-offs, which has been appreciated by families.
Kids find additional entertainment in watching the planes take off from their rooms. Overall, families seem to have a splendid time and genuinely love the welcoming and accommodating atmosphere. The hotel is well-recommended for family trips, ensuring a memorable and enjoyable stay for guests of all ages.
Accessible
The Hampton Inn & Suites Kelowna in British Columbia receives positive feedback for its accessibility features tailored to guests with disabilities. Reviewers highlight the easily accessible pantry, making it convenient for individuals with mobility challenges to enjoy complimentary snacks like fruits, chips and ice cream. The breakfast service offers a wide variety, catering to diverse preferences. Guests appreciate the sparkling cleanliness of the bathrooms and the high-quality linens and products provided in the rooms. The hotel is described as handicap accessible and suitable for individuals with mobility issues, located in a pleasant area. Although there are some mentions of less comfortable sheets and poor sound insulation, the overall accessibility of the hotel remains a highlighted advantage for guests.
Dog Friendly
The Hampton Inn & Suites Kelowna offers a notably pet-friendly environment, demonstrated by their policy of allowing dogs and being overall accommodating towards pets. Guests appreciated the pet-friendly rooms and generous attitude towards pets. Upon arrival, dogs are warmly welcomed, often receiving a treat package or a goodie bowl as a gesture of hospitality. The hotel is also praised for being nice for morning walks with a puppy, making it an excellent choice for travelers with canine companions.
Yes, Hampton Inn & Suites Kelowna, British Columbia, Canada has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hampton Inn & Suites Kelowna, British Columbia, Canada.
Yes, Hampton Inn & Suites Kelowna, British Columbia, Canada welcomes dogs.
Yes, parking facilities are available at Hampton Inn & Suites Kelowna, British Columbia, Canada.
Yes, Hampton Inn & Suites Kelowna, British Columbia, Canada has a gym.