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Club Marco Polo - Premium All Inclusive

Kemer , Turizm Caddesi Marco Polo Tatil Köyü çamyuva - Kemer (Show on Map)

8.9

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsClub Marco Polo - Premium All Inclusive offers a premium vacation experience with a variety of standout features that guests consistently appreciate. Located next to the sea, the resort's scenic beauty, featuring lush greenery and picturesque views of the mountains, provides a tranquil escape from the hustle and bustle of everyday life. Its beach, featuring a clean, sandy-pebbly terrain and crystal-clear waters, is often celebrated as a major highlight, providing a serene and well-maintained retreat that suits families ideally.

The culinary experience at the resort shines through in guest reviews with both breakfast and dinner receiving high praise for their quality, variety and taste. The resort excels at offering a rich selection of dishes from meats and seafood to fresh fruits and traditional Turkish sweets. The dining experience is further enhanced by the friendly and attentive staff who contribute to a welcoming atmosphere.

While the rooms receive mixed feedback, many guests commend the spaciousness, comfort and recent renovations which ensure that a significant portion of the accommodations are clean, modern and stylish. However, some rooms could benefit from further updates and better soundproofing. The overall cleanliness of the resort is generally well-regarded with well-maintained public spaces, pools and the beach.

Guests frequently highlight the warm and helpful demeanor of the staff, particularly noting the politeness and professionalism of the animators and cleaning crew. Though there are some language barriers and occasional instances of rudeness, the majority of interactions underscore a positive and hospitable environment.

Family-friendliness is another strong suit of Club Marco Polo with plenty of activities and dedicated services for children, making it an excellent choice for those traveling with kids. The resort’s amenities, including multiple pools, sports facilities and the gym, although sometimes described as dated, are appreciated for their availability and condition.

The spa services receive mixed reviews with many valuing the quality and variety of treatments, while others find the prices high and some services lacking. Meanwhile, the Wi-Fi service, although functioning decently in central areas, leaves room for improvement in various parts of the resort.

In summary, Club Marco Polo - Premium All Inclusive offers a scenic, family-friendly and relaxing vacation experience with excellent culinary offerings, attentive staff and beautiful, clean beach facilities. Some room for improvement remains in terms of accommodation updates and Wi-Fi connectivity, but the overall guest sentiment is highly positive.
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Beachfront Resort

Features a beautiful beachfront location with clear waters, offering a range of water sports and beach activities. The Premium All Inclusive package ensures a hassle-free vacation with excellent dining and entertainment options.

Resort for Honeymoon

This premium all-inclusive resort offers a variety of facilities and activities suitable for couples. It provides a comfortable and entertaining environment with excellent service.

Family Friendly Resort

Offers a premium all-inclusive experience with amenities suitable for families. It typically includes kids' clubs, multiple pools, and various entertainment options to cater to guests of all ages.

Romantic Resort

This resort provides a premium all-inclusive experience with a focus on guest satisfaction and offers various activities and entertainment options for couples. Its beachfront location and comprehensive services ensure a comfortable and enjoyable stay. It is located near local attractions and dining options.

Resort with Swimming Pool

This hotel provides premium all-inclusive services with a wide range of entertainment options, including a great swimming pool and a good water park for children.

Children's Pool Private Pool Outdoor Pool

Business Resort

The 'Premium All Inclusive' designation indicates a high standard of service and a range of amenities, potentially including facilities for business travelers. It may offer meeting spaces and related services.

Resort with Gym

As a premium all-inclusive resort, it is expected to have a well-equipped fitness center. The resort's size suggests a variety of sports and wellness facilities.

Resort with Tennis Courts

This premium all-inclusive club resort confirms the availability of tennis courts for guests.

Resort with All Inclusive Packages

Offers a premium all-inclusive experience with a focus on providing a comfortable and enjoyable stay. The resort features a range of amenities and activities suitable for families and couples.

5-Star Resort

Offering a premium all-inclusive concept, this resort provides an upscale holiday experience on a private beach with extensive facilities and activities. It features diverse dining options and focuses on providing comprehensive luxury and entertainment.

Resort with Outdoor Pool

Club Marco Polo features 6 outdoor pools and an aqua zone, providing ample space for swimming and relaxation. The presence of a waterslide adds an element of excitement to the pool facilities, making it suitable for families and leisure seekers.

Resort with Private Pool Rooms

Club Marco Polo offers suites with private pools. This premium all-inclusive resort has a private sandy and pebble beach, multiple outdoor pools, an aqua zone, and a spa center.

Resort with Children's Pool

The hotel provides a free water park and a children's pool equipped with a waterslide. It also features multiple outdoor pools suitable for families.

Luxury Resort

Resort near The Beach

Resort with Spa

Resort near Nightlife Spots

Resort with Parking

Accessible Resort

Room Types

Family Room This room has two bedrooms with double or twin room for couples, and 1 bunk bed for 2 children.

Duplex Quadruple Room Featuring free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower, a hairdryer and slippers. The spacious quadruple room features air conditioning, a private entrance, a minibar, a seating area, as well as a flat-screen TV with satellite channels. The unit has 3 beds.

Deluxe Double Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a private entrance, a minibar, a seating area as well as sea views. The unit has 1 bed.

Premium Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room offers air conditioning, a private entrance, a minibar, a seating area, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

Superior Double Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room provides air conditioning, a private entrance, a minibar, a seating area, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.

Suite with Private Pool The private pool is the standout feature of this suite. This spacious suite features 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The suite's kitchenette, which features a stovetop and an electric kettle, is available for cooking and storing food. This suite has air conditioning, a private entrance, flat-screen TV with satellite channels, as well as wine/champagne for guests. The unit has 3 beds.

About Club Marco Polo - Premium All Inclusive

License: 014710

Guest Reviews

8.9

Excellent

Location

Nestled right next to the sea, 'Club Marco Polo - Premium All Inclusive' enjoys a prime location that offers guests a breathtaking escape. Although situated far from Kemer's central area, it more than makes up for its relatively isolated position with its beautiful surroundings and stunning views of the mountains. The expansive grounds are lush with greenery, dotted with charming villas and bungalows amidst well-maintained lawns and gardens, making the setting tranquil and picturesque.

The hotel boasts a beautiful, long, sandy and pebbly beach that is frequently praised for its cleanliness. Guests can enjoy the clear, gorgeous sea right at their doorstep, making it ideal for a family stay. The beach is well-maintained, offering a peaceful retreat next to the hotel’s remarkable aquapark and superb pool.

Within its vast, picturesque area, the hotel provides convenient infrastructure and cozy rooms housed in small buildings, ensuring easy access to all amenities. The dining experience is highlighted by a beautiful outdoor dining hall that complements the lovely natural backdrop. The food and drinks are of high quality, adding to the overall excellent service provided by the attentive staff.

For those looking to explore beyond the serene confines of the hotel, local buses offer easy access to Kemer. Lastly, the location benefits from its distance from other hotels, resulting in a calm and quiet environment, perfect for a relaxing vacation amidst nature’s beauty.

Breakfast

Club Marco Polo offers an exceptional breakfast experience, featuring a wide variety of dishes to cater to diverse tastes. Guests commend the high standard of both the food and the service. The buffet includes a vast selection of options, from meats, chicken and seafood to fresh fruits, berries and Turkish sweets. Reviewers appreciate the diversity and taste of the food, describing it as both pleasing and delicious. Fresh orange juice stands out as a highlight, though some have mentioned the breakfast can become somewhat monotonous over time. Despite minor issues like the presence of leftover trash by the pool early in the morning and unappetizing red fish, most guests find the breakfast offerings to be fantastic and beyond praise. The friendly staff contributes significantly to the positive dining experience.

Dinner

Club Marco Polo - Premium All Inclusive impresses guests with its exemplary culinary offerings, focusing on a broad variety of cuisines that cater to every palate. The main restaurant frequently receives high praise for its diverse and extensive menu, consistently delivering tasty and well-prepared dishes. Meats and fish are staples of the dinner options, ensuring that seafood lovers and meat enthusiasts always have something to look forward to.

The buffet is a standout feature, described as amazing with an impressive selection that includes seafood, various meats and soups, complemented by plenty of fruits and delightful chocolate servings several times a week. This abundance of choice ensures that guests can enjoy new and exciting dishes daily without repetition or monotony.

Guests have noted that the food quality is excellent with many dishes highlighting traditional Turkish flavors. The comprehensive array of meal options, including a large selection of ice creams, ensures that there is something for everyone. The high quality of the food is attributed to the skillful chefs, who have earned numerous compliments from diners.

While overwhelmingly positive, a few reviews noted some areas for improvement, such as a desire for even more differentiation in the menu to avoid any risk of monotony. Despite this, the prevailing sentiment remains highly favorable, celebrating both the variety and flavor of the food offerings as major highlights of the dining experience at Club Marco Polo.

Additionally, guests appreciate the open dining areas, which ensure no one goes hungry even if a meal is missed. This accommodation further underlines the hotel's commitment to service and guest satisfaction, making it a commendable choice for those seeking a premium all-inclusive experience.

Rooms

Club Marco Polo - Premium All Inclusive offers a mixed experience when it comes to their rooms. Guests have consistently noted the spaciousness and comfort of the beds. The family rooms, in particular, are remarked as being very comfortable and equipped, providing ample space for guests.

Many rooms have undergone fresh renovations, resulting in clean, neat and even stylish spaces with good plumbing and functioning appliances. The upgraded and premium rooms receive special mention for their superb condition, matching their descriptions well. Cleaning services are generally reliable with clean and tidy rooms maintained daily upon request.

However, some reviews point out that the rooms show signs of wear and tear. There are mentions of the floors being dirty upon check-in, plumbing issues and a general sense of the rooms being outdated and in need of modernization. While some rooms have been renovated and refreshed, others still retain an old or shabby feel. A few guests noted that soundproofing could be better, particularly with door noise.

Despite these concerns, many travelers still appreciate the overall coziness and spaciousness of the rooms, finding the accommodations more than adequate for a pleasant stay.

Beds

Guests at Club Marco Polo - Premium All Inclusive have mixed opinions about the beds. Many appreciated the comfort, noting that the beds and mattresses provided a comfortable sleeping experience. Some guests highlighted the wide, comfortable beds, particularly enjoying the sound insulation that ensured peaceful sleep despite nearby nighttime activities.

However, some guests found the beds to be on the harder side with a few describing the mattresses as excessively firm. Opinions about the pillows were also divided; while some found them quite high and springy, others likened them to bricks and found them uncomfortably large and hard.

The bedding itself received criticism as well with some guests mentioning that only a thin blanket or sheet was provided. Additionally, the large beds were considered small by certain guests, suggesting that they did not meet expectations in terms of size and comfort.

Overall, while some guests were satisfied with their sleeping arrangements, others felt that improvements were needed to enhance the overall comfort of the beds at the resort.

Cleanliness

Club Marco Polo - Premium All-Inclusive Resort has garnered a range of feedback regarding its cleanliness. Many guests praise the hotel's overall cleanliness, describing the rooms, grounds, pools and beach areas as very clean or exceptionally clean. The hotel's facilities are well-maintained and the cleaning staff is generally responsive and thorough, ensuring that areas such as restaurants and public spaces are kept spotless. The grounds and well-kept environment further enhance the positive perception of cleanliness.

However, some reviews highlight inconsistencies in room cleaning. While some guests experienced impeccable room cleaning, others felt that the cleaning was not always of high quality, citing issues like finding hair in the shower or dirty toilets. Room cleanliness could occasionally depend on which staff member performed the task, leading to mixed experiences. Despite these few negative remarks, the overall sentiment leans towards a clean and comfortable resort with many visitors appreciating the daily cleaning service and the effort to maintain cleanliness throughout the property.

Staff

Club Marco Polo - Premium All Inclusive receives frequent praise for its friendly and attentive staff. Guests highlight the politeness and eagerness of the personnel to help, noting that many staff members, particularly the animators, were very friendly and professional. The friendliness extends to the cleaning staff, who are mentioned as very kind and conscientious.

Staff proficiency in Russian is often noted, which is convenient for Russian-speaking guests. However, some guests indicate a language barrier with most staff speaking only Russian and not English. Despite occasional mentions of staff shortages and a few instances of rudeness, the overall sentiment is positive, pointing to a team that works diligently to fulfill guests' wishes and create a welcoming, homey atmosphere.

Specific staff members, like the girls Nastya and Olya, receive special commendations for their exceptional service. Restaurant and bar staff are described as particularly attentive and friendly, contributing to a pleasant dining experience. Although there are mentions of inconsistency in staff behavior with some being less courteous, the majority of experiences are characterized by excellent service and a friendly, helpful demeanor.

Wi-Fi

Club Marco Polo - Premium All Inclusive offers a mixed experience regarding Wi-Fi connectivity. While some guests found the internet to be fast and decent in most places, others noted that the connection could be improved. It's reported that Wi-Fi generally works well at the reception and in the rooms, but can be weak or practically non-existent in other areas of the resort. The Wi-Fi connection has been described as spotty with frequent disconnections that might limit some online activities. Despite this, there are positive remarks about Wi-Fi being accessible throughout the hotel area, including the beach, which indicates efforts to provide comprehensive coverage. Overall, the Wi-Fi at Club Marco Polo strikes a balance between functioning well in key areas and needing improvements in others.

Spa

Visitors to Club Marco Polo's Premium All-Inclusive resort have diverse opinions about the spa services offered. Compliments note the presence of a nice spa area, uncrowded spaces and excellent massage services with some guests appreciating the consistent and high-quality activities involving music and dancing. Frequent visitors spoke highly of the overall spa quality, mentioning good prices and enjoyable treatments that compelled them to return daily. There are mixed reviews, however with some pointing out high costs, poor massage quality and an absence of a swimming pool. Despite these drawbacks, the spa remains a significant amenity with free access and a special mention of the manager’s efforts by some satisfied guests.

Gym

The gym at Club Marco Polo - Premium All Inclusive features effective air conditioning, making workouts more comfortable. Despite its small size, which may feel crowded with a few people, it offers a good space to keep up with fitness routines. Guests appreciate the hotel's wide range of amenities, including the gym, tennis courts and fitness activities. Although some reviews highlight that the gym is old and has limited lighting, excellent sports animation and a variety of activities are available to enhance the overall experience.

Pool

Club Marco Polo - Premium All Inclusive offers guests a pleasant pool experience with its variety of outdoor swimming areas. The resort features multiple pools, including a large central pool and a smaller pool designed for children, ensuring options for all ages and preferences. The pools are frequently praised for their cleanliness and there is ample availability of sun loungers, both by the pools and by the sea, which guests appreciate.

The main pool stands out for its size and the fact that it is rarely overcrowded, making it a comfortable spot for relaxation. Additionally, several pools scattered across the property offer different atmospheres, including a clean chill pool with background music. Guests consistently note the pools' cleanliness and the well-maintained outdoor areas surrounding them.

The resort’s facilities also include recreational options such as tennis courts, basketball and football fields and a small gym, though the sports equipment is of average quality. Despite some minor issues like occasional stones in the pool that weren't cleaned and the inability to access the Turkish bath with children, the overall feedback highlights a positive and enjoyable poolside experience coupled with other available amenities.

Beach

The beach near Club Marco Polo - Premium All Inclusive is a stunning highlight for guests, consistently praised for its beauty and cleanliness. It features a long and wide sandy-pebbly shore with fine pebbles, providing a picturesque scene against the clear, warm sea. Guests appreciate the private and well-maintained nature of the beach, which ensures a serene experience with plenty of available sun loungers at any time. While the beach can be pebbly and better navigated in flip-flops, it remains a gorgeous and convenient spot with direct access from the hotel. However, some noted that the beach area's services could be more extensive. Despite this, the clean, large private beach and its beautiful, clear sea make it a favorite among visitors.

Family

Club Marco Polo - Premium All Inclusive is highly praised as a fantastic destination for families. Known for its friendly atmosphere, it boasts great guest services, particularly from the dedicated staff in the kids' room and kitchen. The hotel offers a variety of activities for children, ensuring there's always something to keep them entertained throughout the day. Despite minor suggestions for improvement in kids' activities, the kids' club is a highlight with many children not wanting to leave. The large, beautifully maintained area and charming accommodation options, such as family rooms, enhance the family's stay. Ideal for a relaxing summer vacation by the sea, the hotel has left families with very pleasant impressions with many already planning their return visit.

5 Star

Club Marco Polo - Premium All Inclusive shows a mix of strong positives and a few notable areas for improvement. Many guests regard it as deserving of a five-star rating, praising its high standard of restaurant service, exceptional logistics and overall cleanliness and comfort. The food quality receives commendation for being varied and excellent, catering to every taste. Reviewers also highlight the strong service team and high management standard, noting that everything corresponds to what was stated in the hotel's description.

However, several guests feel that the hotel does not fully meet the five-star expectations. Complaints include the quality and pricing of services at the spa, insufficient in-room cleaning and unusual inconveniences such as not having blankets provided in October. Some reviews suggest that the hotel should offer better cleansing and care products to align with five-star standards. Despite these issues, the overall consensus points to a very good hotel experience, although a few visitors suggest it wouldn't be their first choice for a return visit.

All-Inclusive Packages

Club Marco Polo - Premium All Inclusive presents an outstanding holiday experience with a range of amenities and services that impress even the most discerning travelers. Guests repeatedly highlight the extensive variety in the all-inclusive offerings, noting that the food stands out as some of the best they've encountered in Turkey. The diversity and taste of the food are exceptional, ensuring that guests never go hungry with options available around the clock.

The resort itself is described as luxurious with impeccable cleanliness maintained throughout, complemented by friendly and efficient staff. Visitors remark on the excellent selection of imported alcoholic beverages, which are included in the price, enhancing the overall value and appeal of the all-inclusive package. The cocktails, noted for their beautiful presentation and diverse flavors, are a particular highlight at the bar.

The quality of rest and relaxation offered at Club Marco Polo is unparalleled with premium room accommodations adding to the luxurious ambiance. While some reviews hint that the all-inclusive concept falls short in the main restaurant, this minor shortcoming does not overshadow the overwhelmingly positive feedback on the overall dining experience.

Guests leave the resort not only satisfied but eager to recommend it, praising the exceptional service, food and drink selection that contribute to an unforgettable vacation at Club Marco Polo.

Children's Pool

Club Marco Polo - Premium All Inclusive is highly praised by guests for being a fantastic destination for families with children. The hotel features a dedicated small pool for children, providing a safe and enjoyable environment. Additionally, the children's pools come with an exciting water park, complemented by another area with slides, ensuring endless fun for the young ones.

The kids' club stands out with a diverse daily program that keeps children entertained until 10 PM. It includes a large playroom and various games, making the hotel a haven of happiness for children. Parents appreciate the variety of children's food available and the kids themselves enjoy special treats like milkshakes and lemonades.

The hotel also offers plenty of kids' entertainment options, even without parental supervision, which allows parents to relax while their children are engaged and joyful. The presence of skilled fitness and tennis trainers adds a further dimension to the premium experience.

While the pervasive sales pitches from shop attendants can be slightly bothersome, the overall experience remains overwhelmingly positive, making Club Marco Polo a go-to destination for families seeking a delightful and activity-filled holiday for their children.

Yes, Club Marco Polo - Premium All Inclusive has pool(s) that belong to one or more of the following categories: Children's Pool, Private Pool, Outdoor Pool.

Yes, a spa is available at Club Marco Polo - Premium All Inclusive.

No, Club Marco Polo - Premium All Inclusive doesn't allow dogs.

Yes, parking facilities are available at Club Marco Polo - Premium All Inclusive.

Yes, Club Marco Polo - Premium All Inclusive has a gym.

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