Hotelli Toivola

Kemi 65.72999700, 24.60048900 , Kiveliönkatu 1 (Show on Map)
8.8
Excellent


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Summary of reviewsHotelli Toivola has garnered consistent praise from travelers for various aspects of their stay, contributing to an overwhelmingly positive overall impression.

The location of the hotel is particularly appreciated by those journeying toward Lapland or along major northern routes, as it offers convenient access to key motorways like the E4. Its setting outside the bustling city center of Kemi provides a tranquil and peaceful environment, ideal for relaxation after a long trip. Despite its slightly remote location, it's close to essential amenities such as grocery stores and a pizzeria and remains within reasonable distance from the city center and harbor.

Guests frequently commend Hotelli Toivola's breakfast for its quality, variety and abundance. With options catering to different tastes and dietary needs, such as gluten-free and lactose-intolerant choices, the breakfast is described as a perfect start to the day. The hearty spread, featuring everything from delicious bacon to fresh vegetables, receives high marks, although minor criticisms like the lack of fresh berries are noted.

Dining at Hotelli Toivola is generally well-regarded with good quality and tasty food highlighted, particularly the kebabs and pizzas. The availability of fast food nearby and extended service hours at the adjacent grill and tavern adds to the dining convenience. Additionally, the presence of a small kitchen allows guests to prepare their own meals. Some guests have noted the need for improvement in evening dining cleanliness and certain dish qualities.

The rooms at Hotelli Toivola are frequently praised for their modern, stylish design, cleanliness and comfort. Recently renovated, the rooms are described as neat, tidy and tastefully decorated, though some might find them a bit cramped or lacking in air conditioning. Guests appreciate amenities like fridges and kettles and many highlight the cozy yet functional layout of the rooms.

Cleanliness throughout the hotel is consistently highlighted with guests noting the spotless condition of rooms and common areas. This high standard of maintenance extends to the kitchen, living room and even the air conditioning system, culminating in a fresh and comfortable atmosphere throughout the facility.

The staff at Hotelli Toivola are frequently applauded for their friendliness and helpfulness with numerous mentions of their cheerful, efficient service. The warm and welcoming demeanor, especially from the owner Kristiina, contributes significantly to the hotel's pleasant and family-oriented atmosphere.

Guests also benefit from reliable and free Wi-Fi, which is often praised for its speed and stability, though occasional connectivity issues are reported. The parking facilities are another highlight, offering spacious and well-maintained areas with the added convenience of free and heated parking spaces and charging plugs for electric cars.

Hotelli Toivola is recognized as family-friendly, providing a variety of clean and comfortable rooms suitable for families, including interconnected rooms and those with bunk beds. The inclusion of a play area for children and access to a kitchen further enhances the convenience for families.

The comfort and quality of the beds are frequently praised, contributing to restful nights and an overall positive sleeping experience. Reviews often highlight the cleanliness and coziness of the rooms with just minor issues noted regarding mattress stability and pillow comfort.

Overall, Hotelli Toivola is frequently praised for its high-quality accommodations, professional service and excellent price-quality ratio, offering a modern, clean and comfortable stay. While some guests feel it falls just short of a four-star rating, particularly during very brief stays, the majority opinion suggests that it provides a luxurious experience with excellent facilities, making it a top choice for travelers.
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Hotel with Parking
Hotelli Toivola offers free parking for guests right next to the hotel. This includes spacious parking suitable for trucks and coaches, along with parking spaces equipped with electrical outlets and charging stations for electric vehicles, providing comprehensive parking convenience.

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4-Star Hotel

Room Types
Economy Twin Room The twin room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bidet. The twin room provides executive lounge access, an electric kettle, heating and a flat-screen TV. The unit offers 2 beds.

Standard Twin Room The twin room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bidet. The twin room provides executive lounge access, an electric kettle, heating, a flat-screen TV, as well as an inner courtyard view. The unit has 2 beds.

Standard Double Room The double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bidet. The double room offers a flat-screen TV, executive lounge access, an electric kettle, heating as well as an inner courtyard view. The unit has 1 bed.

Family Room The family room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bidet. The family room provides a flat-screen TV, executive lounge access, a wardrobe, an electric kettle as well as an inner courtyard view. The unit has 3 beds.

Standard Quadruple Room The quadruple room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bidet. The quadruple room features executive lounge access, a wardrobe, an electric kettle, a sofa and a flat-screen TV. The unit offers 3 beds.

Superior Triple Room The triple room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bidet. The triple room offers a flat-screen TV, executive lounge access, a wardrobe, an electric kettle as well as an inner courtyard view. The unit has 3 beds.

Superior Double or Twin Room The twin/double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bidet. The twin/double room offers executive lounge access, a wardrobe, an electric kettle, a flat-screen TV, as well as an inner courtyard view.

One-Bedroom Suite This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. Guests can make meals in the kitchen that comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The suite provides air conditioning, soundproof walls, a tea and coffee maker, a dining area and a flat-screen TV. The unit offers 4 beds.

Superior Family Room In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The family room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bidet. The unit offers 3 beds.

Economy Double Room The double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bidet. The unit has 1 bed.

Deluxe Twin Room The twin room includes a private bathroom equipped with a walk-in shower, a bidet and a hairdryer. This twin room features an electric kettle, heating and a flat-screen TV. The unit offers 2 beds.

Budget Double Room This double room has a cable TV, air conditioning and soundproofing. The room is located on the ground floor accessible only by stairs.

Budget Single Room This single room has a satellite TV, electric kettle and air conditioning. The room is located on the ground floor accessible only by stairs.

Budget Single Room The single room provides soundproof walls, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bidet. This single room features a tiled floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed. The room is located on the ground floor accessible only by stairs.

Budget Twin Room This twin room has a electric kettle, tile/marble floor. The room is located on the ground floor accessible only by stairs.

Budget Twin Room The twin room features soundproof walls, as well as a private bathroom boasting a walk-in shower and a bidet. The unit has 2 beds. The room is located on the ground floor accessible only by stairs.

Budget Family Room The family room features soundproof walls, as well as a private bathroom boasting a walk-in shower and a bidet. This family room has a tiled floor, heating and a flat-screen TV with cable channels. The unit has 3 beds. The room is located on the ground floor accessible only by stairs.

Guest Reviews
8.8
Excellent
Location
Hotelli Toivola boasts a location that is frequently praised by travelers, particularly those heading towards Lapland or traveling along the main northern routes. Visitors find it conveniently situated near major motorways, making it an ideal stopover point for those on long journeys. Its proximity to the E4 and other key roads allows for easy access and smooth travel.

The hotel's setting, though slightly remote and outside the bustling city center of Kemi, provides a peaceful and quiet environment, ideal for relaxation after a long drive. While it may not be central, this tranquil suburban location is well-appreciated by guests seeking a restful overnight stay.

For those traveling by car, Hotelli Toivola offers excellent amenities including free parking and easy access to nearby grocery stores and a pizzeria. Despite being a bit secluded, the hotel is still within a reasonable distance from the city center and harbor, making it convenient for an evening walk or quick drive into town.

Travelers also note the hotel's advantageous position for excursions, including trips to the Arctic Circle, the Icebreaker excursion in Kemi and nearby Norwegian routes. Its affordability compared to options in Rovaniemi, just 1.5 hours away, is an added bonus.

Overall, Hotelli Toivola's location is highly regarded for its convenience, tranquility and suitability for those on cross-country trips, particularly between southern Finland and Lapland.

Breakfast
The breakfast at Hotelli Toivola consistently receives high praise for its quality and variety. Guests frequently describe it as tasty, versatile and abundant with a wide selection of options to suit different tastes and dietary needs, including gluten-free choices. The breakfast is often noted for its generous portions and high-quality ingredients, which include a range of drinks, delicious bacon, fresh vegetables and even special sound choices like fried eggs, meatballs and pastries.

While the breakfast is served in an adjacent building, most guests find this arrangement practical and not particularly inconvenient. However, a few reviews mention that the outdoor walk can be less comfortable in winter. The buffet-style setup and the attention to dietary restrictions, such as lactose intolerance and early breakfasts, have also been appreciated.

Despite some minor criticisms regarding specific items, such as diluted apple juice or a lack of fresh berries, the overall sentiment is overwhelmingly positive. Many guests feel that the breakfast exceeds expectations and rival those of more expensive hotels. It's described as the perfect start to the day with everything needed for a satisfying meal, from hearty dishes to a simple but sufficient spread, meeting a wide range of preferences.

Dinner
Hotelli Toivola generally offers a pleasant dining experience with various positive aspects highlighted by guests. The food at the hotel receives commendations for its good taste and quality with specific mentions of tasty kebabs and pizzas that are available. Many appreciate the wide selection of food at both breakfast and lunch, emphasizing its quality and taste.

Additionally, guests can enjoy burgers and other meal options at the adjacent building's grill and tavern, which provides convenient and extended service hours, allowing patrons to purchase food until 21:00. There’s also a mention of the availability of fast food just 20 meters away from the hotel, catering to those looking for quick dining options.

For those who prefer a more hands-on approach, the hotel provides a small kitchen equipped with amenities like a proper refrigerator, kettle and coffee machine, enabling guests to prepare their own meals comfortably. This facility is described as a convenient extra comfort, adding to the overall favorable impression of the dining options at Hotelli Toivola.

However, there are areas that require improvement, such as the evening dining cleanliness and the quality of certain dishes like the pizza, which received mixed reviews. Some guests noted that the restaurant's focus on junk food and the higher cost of meals could be a drawback.

Overall, while there are a few areas for improvement, Hotelli Toivola offers a variety of dining options and facilities that cater to different preferences, contributing to a generally satisfactory dining experience for its guests.

Rooms
Guests of Hotelli Toivola have given positive feedback about the rooms, highlighting their modern and stylish design as well as their cleanliness. Recently renovated, the rooms are described as neat, tidy and tastefully decorated with contemporary interiors making them comfortable for guests. Many reviewers found the rooms to be cozy and compact yet functional, often having amenities such as fridges, kettles and sometimes even kitchen facilities. The spaciousness of certain rooms, along with their neat and practical layouts, was appreciated.

A consistent mention is the high standard of cleanliness throughout the rooms and common areas with several guests noting the rooms exceeded their expectations in terms of neatness. Comfortable beds and modern facilities contribute to the positive guest experience and the peacefulness of the rooms seems to ensure a restful stay.

However, a few reviews noted that certain rooms might feel a bit cramped and lack cooling or proper air conditioning, which could be uncomfortable during warmer periods. Some guests also mentioned minor issues such as noisy fixtures and limited views from basement rooms. Despite these points, the overall sentiment suggests that Hotelli Toivola provides a pleasant and well-maintained environment, making it a reliable choice for travelers seeking modern and clean accommodations.

Beds
Hotelli Toivola has received predominantly positive feedback regarding the comfort and quality of its bedding. Guests frequently mentioned that the beds are comfortable and supportive, contributing to a good night's sleep. Numerous reviews highlighted that the beds are "really good" and "excellent," with several guests specifically praising the comfort of both the beds and pillows.

Travelers were impressed by the cleanliness and coziness of the rooms, often noting that the beds are clean and well-maintained. Families appreciated the family rooms that offer comfortable two-level beds for children. Some guests noted minor issues, such as mattresses not staying in place or pillows being too puffy, but these did not overshadow the overall positive experience.

In summary, those looking for a hotel offering restful, high-quality beds and a peaceful environment will find Hotelli Toivola to be a reliable choice.

Cleanliness
Hotelli Toivola has continuously impressed guests with its impeccable cleanliness and modern accommodations. Visitors frequently highlight the spotless condition of the rooms and common areas, describing them as very clean, neat and well-maintained. The hotel's recent renovations have ensured a fresh and contemporary feel throughout.

Guests appreciate the peaceful atmosphere, finding their stays both relaxing and comfortable. The cleanliness extends beyond the rooms to the entire facility, including the kitchen, living room, bathroom and even the air conditioning system, which is noted for providing a fresh environment. Many have noted the hotel’s consistent upkeep and the high standards in maintaining both cleanliness and tidiness.

While the hotel is described as cozy and compact, it does not compromise on comfort. The friendly service, coupled with the convenience of modern amenities like a kettle and fridge in the room, add to guests' satisfaction. Though there are mentions of minor wear in the breakfast room, overall, the cleanliness and neatness of Hotelli Toivola have left a lasting positive impression on its guests, making it a top choice for travelers seeking a clean and serene stay in Kemi.

Staff
The reviews of Hotelli Toivola consistently praise the staff for their exceptional friendliness and helpfulness. Guests mention that the warm and kind welcome sets a positive tone from the start and the accommodating reception staff are remarked for their cheerfulness and efficiency. The owner, Kristiina, receives high praise for her hardworking and warm-hearted nature, often going above and beyond to make guests feel at home.

Service quality is frequently highlighted with staff being described as proactive, attentive and always available. Positive adjectives such as polite, charming and hard-working are common, reflecting the overall high-quality customer service experienced by guests. The hotel's atmosphere benefits greatly from the staff's welcoming demeanor, fostering a pleasant and family-oriented environment.

Both the management and reception teams receive commendations for their smooth and friendly service, ensuring that any issues are handled efficiently. Guests felt genuinely cared for, contributing to a very pleasant stay and many remarks about the excellent service provided.

It is evident from the reviews that friendly and accommodating service is a cornerstone of Hotelli Toivola's reputation with consistent praise for the warmth and efficiency of its staff.

Wi-Fi
At Hotelli Toivola, guests can generally expect a seamless and fast Wi-Fi experience with excellent coverage throughout the property. Visitors frequently praised the stable and fast internet, noting easy access and no connectivity issues. The Wi-Fi is free of charge, which makes it convenient for guests. However, a few guests did mention slow internet speeds or lack of service during their stay. Overall, the hotel's Wi-Fi service is highlighted positively by many guests, suggesting it is one of the reliable amenities provided by the hotel.

Parking
Hotelli Toivola offers an abundance of parking options that guests appreciate for both convenience and security. The hotel’s parking facilities are spacious and accommodating with plenty of free parking spaces available right next to the hotel. Guests find it easy to park their cars with straightforward and uncomplicated parking procedures.

During the winter months, the availability of heated parking spaces has been notably beneficial, making it easy to get vehicles heated during cold temperatures. There are also charging plugs for electric cars, further enhancing the convenience for eco-conscious travelers. The parking areas are well-maintained, although one review noted that the lot and yard could become icy.

Overall, Hotelli Toivola’s parking facilities receive high marks for accessibility, space and the added bonus of being free of charge. Guests appreciate the large, secure parking areas and the convenience of parking close to their rooms, making their stay comfortable and stress-free.

Family
Located in a peaceful area, 'Hotelli Toivola' has garnered praise for its family-friendly atmosphere and welcoming owners. This cozy and neat family-run hotel offers a variety of clean and comfortable rooms, including family rooms that cater to different needs. Guests have highlighted the availability of interconnected rooms, providing flexibility for larger families.

The family rooms are designed to be accommodating with many guests appreciating the inclusion of bunk beds instead of sofa beds, making them suitable for a family of five. While one review mentioned that the family room felt a bit small, most guests found them to be a good size.

Children are especially well-cared for at 'Hotelli Toivola'. The hotel features a play area inside the reception, ensuring that younger guests have a space to enjoy. The family-oriented staff and welcoming owners contribute significantly to the homey experience, making it an excellent option for families traveling together.

Breakfast is another highlight with a variety of options available to suit different tastes. The hotel also provides access to a kitchen, adding to the convenience for families. Overall, 'Hotelli Toivola' offers a cozy, clean and pleasant stay, making it a recommended choice for families seeking affordable accommodation in a tranquil setting.

4 Star
Hotelli Toivola consistently receives praise for its high-quality accommodations and facilities, providing guests with a modern and luxurious experience. Many guests highlight the excellent cleanliness and neatness of the rooms, contributing to an overall feeling of comfort and satisfaction. The plentiful and high-quality breakfast offerings are also frequently mentioned as standout features.

The hotel's services are often described as very professional with excellent service being a common theme among the reviews. Guests believe that the price-quality ratio is on point, offering good value for money and some even describe the stay as surprisingly high-quality for the cost.

Despite the general positivity, a few guests feel that Hotelli Toivola does not quite reach the four-star mark, particularly based on very short stays. Nevertheless, the majority opinion leans towards the hotel living up to its four-star standards, providing a luxury experience with modern and excellent facilities.

In summary, Hotelli Toivola is celebrated for its superb service, pristine accommodations and high-end facilities, making it a strong contender for an excellent value four-star hotel experience.

Romantic
Hotelli Toivola offers a cozy and unique experience, ideal for couples seeking a romantic getaway. The hotel features a charming atmosphere with a romantic setting that enhances the experience for couples. The lobby is inviting and well-equipped, offering free coffee and even toys for children. Though the location itself might not be particularly romantic, the overall ambiance of the hotel more than compensates, providing a thoroughly pleasant stay perfect for romance.


No, Hotelli Toivola doesn't have any pool.

No, a spa isn't available at Hotelli Toivola.

No, Hotelli Toivola doesn't allow dogs.

Yes, parking facilities are available at Hotelli Toivola.

No, Hotelli Toivola doesn't have a gym.

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