La Quinta by Wyndham New Orleans Airport

Kenner 30.00419200, -90.24051400 , 2610 Williams Boulevard (Show on Map)
5.9
Rated


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Summary of reviewsLa Quinta by Wyndham New Orleans Airport enjoys a prime location, particularly for travelers utilizing Louis Armstrong New Orleans International Airport (MSY), due to its close proximity and easy access from Interstate 10. This makes it an ideal choice for those needing convenient lodging near the airport. The surrounding area also offers several dining options, shopping centers and essential stores like Walmart, further enhancing the hotel's appeal for short stays and convenience-focused travelers.

Despite mixed reviews in some areas, the hotel has several positive aspects, including spacious and comfortable rooms that many guests appreciated for their cleanliness and design. The beds, in particular, were praised for being comfortable, contributing significantly to a good night's sleep. Additionally, many guests found the staff to be friendly and accommodating with several employees like Eric and Corey receiving specific mentions for their exceptional service. The efficient check-in and check-out processes also positively impacted guests' experiences.

On the downside, the breakfast offerings at La Quinta by Wyndham New Orleans Airport fell short of expectations for many guests. While it is included in the stay and offers early morning hours starting at 5 a.m., the selection is minimal and often not replenished promptly, leaving some guests without adequate food options. Moreover, issues with outdated and dirty room conditions were noted, including unpleasant odors and missing amenities like microwaves and refrigerators. Cleanliness in the common areas and pool maintenance also received criticism with reports of unpleasant smells and general neglect.

Wi-Fi connectivity issues were another area of concern, as guests frequently encountered difficulties with limited or no internet access, especially on higher floors. The pool also received numerous complaints regarding its cleanliness and frequent closures due to maintenance, diminishing the overall guest experience.

In summary, La Quinta by Wyndham New Orleans Airport provides a strategically located and relatively affordable option for travelers. While the hotel boasts comfortable beds and friendly staff, it does face significant challenges with breakfast quality, room and common area cleanliness, Wi-Fi reliability and pool maintenance. Addressing these issues could greatly enhance the overall guest experience.
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Hotel with Parking
La Quinta provides parking for guests. Its airport location makes it ideal for travelers needing parking and easy access to flights.

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Business Hotel

Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Outdoor Pool

Room Types
Guest Reviews
5.9
Rated
Location
La Quinta by Wyndham New Orleans Airport boasts a prime location for travelers, being exceptionally close to Louis Armstrong New Orleans International Airport (MSY). Many guests appreciated the convenience of this proximity, making it an ideal choice for those catching early morning or late night flights. The hotel is also easy to access from Interstate 10, further simplifying travel plans.

The neighborhood is practical for short stays, especially if the main purpose of the visit revolves around the airport. In addition to its convenience for air travel, the hotel is surrounded by several dining options, shopping centers and essential stores like Walmart. Guests highlighted the ease of reaching other venues and amenities in the area.

Overall, the strategic placement near the airport and the affordability of the hotel make it a preferred choice for travelers looking for a seamless overnight stay in New Orleans.

Breakfast
The breakfast experience at "La Quinta by Wyndham New Orleans Airport" leaves a lot to be desired for guests. While some positive feedback highlights that breakfast is included and a welcome treat, the majority of the comments point to significant shortcomings. Guests frequently noted that the breakfast was limited, poorly stocked and often not replenished promptly, leaving many without adequate food options. The selection is described as minimal with basic offerings such as boiled eggs, waffles and muffins being among the few consistent items. Some guests appreciated the early breakfast hours starting at 5 a.m., but others lamented that food was gone before 8 a.m. and the breakfast area could benefit from more attention and cleanliness.

There were complaints about the quality of the food with some describing it as below average or even worse compared to other hotel breakfasts they have experienced. Milk being bad, sausages not tasting like real meat and boiled eggs being improperly cooked are specific issues mentioned. The lack of variety and the absence of hot selections further added to the disappointment, leading some to call it a joke or the worst breakfast they had ever encountered in any motel.

On the positive side, there are mentions of the breakfast being on time every day and a few guests found the breakfast good or at least adequate for their needs. Some valued the free breakfast despite its limitations and the breakfast staff received occasional praise for their efforts. However, consistent issues such as no coffee at the breakfast bar, stale smell and lack of replenishment indicated a need for significant improvement. Overall, while the breakfast at La Quinta by Wyndham New Orleans Airport offers a few highlights, guests overwhelmingly indicate that it falls short of expectations.

Rooms
La Quinta by Wyndham New Orleans Airport offers spacious rooms that many guests found comfortable and clean. Some reviewers appreciated the convenience and good design, as well as the comfortable beds and satisfactory hygiene standards. The price and location of the hotel also received positive mentions. However, there were numerous concerns about outdated and dirty room conditions. Common complaints included unpleasant odors like mildew, smoke and even dog pee, as well as issues with old and broken furniture, dim lighting and unclean bathrooms. Additionally, some guests noted missing amenities such as microwaves and refrigerators, along with inconsistent housekeeping services. Despite these issues, a few guests felt their rooms were decent and met their needs, but there is a clear indication that the hotel could benefit from significant updates and better maintenance.

Beds
Travelers staying at La Quinta by Wyndham New Orleans Airport often commented on the beds with many highlighting the comfort they experienced. Guests frequently mentioned that the beds were very comfortable, spacious and clean, contributing to a good night's sleep. Despite a few remarks mentioning the beds being too soft or feeling a bit worn out, the majority of reviews pointed towards a satisfying level of comfort. Some noted that the beds are full-sized rather than queen-sized, which could be a consideration for those preferring larger sleeping arrangements. On the downside, there were occasional reports of bed-related cleanliness issues and uncomfortable mattresses, as well as an unfortunate mention of bed bugs. Overall, while experiences varied, many guests found the beds to be one of the more positive features of their stay.

Cleanliness
The guest reviews for La Quinta by Wyndham New Orleans Airport reveal a mixed picture, notably leaning on the need for improved cleanliness. While some guests highlighted that the bed was clean and certain rooms as very clean and comfortable, many reviews criticized the overall tidiness. Issues such as dirty carpets, a bathtub with mold and unswept floors were frequently mentioned. Hallways smelled unpleasant with odors of cigarettes, fish and mold, contributing to an uninviting atmosphere. The common areas such as the breakfast area and elevators were also pointed out for being dirty with specific mentions of trash, dog urine and garbage.

Several reviews indicated that the pool needed better maintenance with some guests describing it as green and dirty. The external areas and facilities did not fare much better, having trash and cigarette butts scattered around. Additionally, the hotel's setup felt outdated and in dire need of upgrades and repairs, from malfunctioning AC units to broken items and poor plumbing. Overall, while some found their rooms clean and the cleaning staff friendly and professional, the general sentiment suggested that the cleanliness throughout the property and common areas leaves much to be desired.

Staff
The staff at 'La Quinta by Wyndham New Orleans Airport' receive a mixed bag of reviews from guests. On the positive side, many guests highlight the friendly and helpful demeanor of several team members. For instance, Eric at the front desk impressed guests with his kindness, illustrating that good people still exist, while Corey at the front and a breakfast attendant were noted for their exceptional service. Will was praised for handling situations brilliantly and Ms. Mindy Potter, Sue, Chris and Yvette were remembered for their professionalism and helpfulness.

Additionally, guests mentioned that check-in and check-out processes were quick and efficient and that the overall accommodating nature of the staff improved their stay. The housekeeping team also garnered praise for maintaining cleanliness in the rooms and specific staff, such as the sweet lady over breakfast duty and Diana, were appreciated for their warmth and service.

However, not all feedback was favorable. Several reviews mentioned encounters with rude or unprofessional staff, including a notably grumpy receptionist and housekeepers. There were also comments about staff being unresponsive or unable to provide solutions to guests' issues. Inconsistent friendliness and professionalism seemed to affect some guests' experiences, indicating a need for more consistent customer service training across the board.

In summary, while many guests found the staff to be friendly, helpful and accommodating, there were notable instances of unprofessional behavior that impacted the overall perception of service at the hotel.

Wi-Fi
While staying at La Quinta by Wyndham New Orleans Airport, guests consistently emphasized the hotel's Wi-Fi challenges. The majority of reviews highlighted limited or no internet connectivity, especially in rooms on the higher floors. Visitors frequently encountered difficulties logging onto the free Wi-Fi and some noted that the connection was unreliable or completely unavailable in their rooms. Despite the hotel's central hub offering Wi-Fi, this did not seem to resolve the overall issues, suggesting a need for improvement in their internet services. The mention of no available Wi-Fi in some areas was a recurring theme, indicating a potential area for the hotel to enhance for a better guest experience.

Pool
Visitors to 'La Quinta by Wyndham New Orleans Airport' have consistently expressed dissatisfaction with the hotel's pool facilities. The pool has frequently been closed, reportedly due to ongoing maintenance and renovations. Guests noted that even when the pool was open, it was often in poor condition, described variously as slimy, green and filthy. Issues such as handheld skimmer nets being needed to clean bugs and trash and broken umbrellas have also been highlighted. Reviews mention that the pool water appeared black or swamp-like at times and observations suggest a general neglect of cleanliness and upkeep. Despite rare mentions of a working pool, the overall sentiment points towards significant improvements being necessary for a satisfactory guest experience.

3 Star
La Quinta by Wyndham New Orleans Airport is often considered a three-star property, providing decent value for a two-night stay. While the property is described as old and in need of updates, it maintains a level of cleanliness that guests appreciate. The rooms themselves are comfortable, though some issues with the bathtub, including peeling resurfacing and poorly done caulking, have been noted. The hotel offers very basic facilities and amenities, making it a useful choice for an overnight stay, though guests have found the breakfast to be overall very basic and of poor quality.

Outdoor Pool
The outdoor pool at La Quinta by Wyndham New Orleans Airport has received mixed feedback from guests. While there have been positive aspects, such as children enjoying the pool from noon till five, there are notable concerns. Several guests found the pool to be filthy and in need of maintenance. Additionally, many were disappointed to discover the pool was closed during their stay with some expressing frustration that this information was not provided at the time of booking. The pool has also been viewed as broken or out of action on multiple occasions, leaving guests unable to use it.


Yes, La Quinta by Wyndham New Orleans Airport has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at La Quinta by Wyndham New Orleans Airport.

No, La Quinta by Wyndham New Orleans Airport doesn't allow dogs.

Yes, parking facilities are available at La Quinta by Wyndham New Orleans Airport.

Yes, La Quinta by Wyndham New Orleans Airport has a gym.

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